Howard's is my go-to place for appliances. I've bought several for personal and business and every time it's quick, easy, and friendly service, Today's purchase I was literally done in a matter of minutes! And price-wise for the value I haven't found a better place. read more

Howard's sent installers that wasted a lot of time and charged me extra for the installation of appliances when they arrived. They did not finish installation of a range hood. The installer is avoiding me. Howard's employee Zee refuses to remedy the situation. Howard's also refuses to give me the name of the installers. Super shady operation. read more

I just returned from Howard's. It was one of the best customer service experiences I have ever had. The manager immediately greeted me (sorry, I don't remember his name). I explained that I needed a washer and dryer. He then turned me over to Jorge Cortez. Jorge patiently and thoroughly explained the differences between the models I was considering. One of the things I appreciated the most was his desire to put me into the machine that best suited my needs. I was poised to buy the biggest model. He explained why that choice would be overkill for me even though it would have been a bigger sale for him. So smart. Unbeknownst to Jorge, I was also in the market for a mattress and was planning on going elsewhere to make that purchase. I appreciated his honest and sincere approach so much that I decided to check out the mattresses--even though that was not my original intention. So far I have purchased my washer/dryer set and a mattress from Howard's. I'll be going back to get my new TV and the appliances for the outdoor kitchen I'm installing. Needless to say, they have a new customer. Thank you, Jorge. read more

We got new refrigerator. new refrigerator delivered on time next day. Joseph was very honest did his best he can do. I strongly recommend Joseph and Howard's. read more

A few weeks ago our dishwasher broke. It was a Monday. We were hosting two events the next weekend and we were frantic. We walked in to Howard's at 5.35pm and left at 6.05pm with a new dishwasher ordered and set to deliver in less than 48 hours. Delivery was flawless. Sal who helped us by showing us which models were in stock and how their features differed, was fantastic. Highly recommend this business. read more

We just purchased a new Bosch dishwasher. We always feel that their sales team are courteous, respectful of our time and extremely knowledgeable in advising us as to our options. Saleem Mahida was very interested in helping us find the best product for our needs. He was patient and found an extra discount for us based on our payment choice. Very highly recommended. read more

Went in 12 mins before closing and received a very friendly welcome without being rushed at all. It was quick and easy to find the fridge that I needed where Lowe's and Home Depot did not have any in my price range in stock. The sales person Chai was friendly, helpful, and didn't make us feel rushed even though we were there just past closing. It's also very clean inside! read more

David and Junior were absolutely fabulous! They were both very helpful to me and they were so nice and efficient and on point. Thank you guys! read more

My husband and I finally closed escrow. So our next move was buying a CD Fridge. We looked everywhere, OfferUp, Best Buy, Wayfair, Home Depot, Sears Outlet and finally thought let's just see what Howard's has to offer. Surprisingly we had the best experience ever. We looked on our own with no one following us, when we finally made our decision we talked to Sal (Saleem) about all our concerns. He answered every single question we had. He even suggested a deal on a W/D that we need but not right away. He was not super aggressive and extremely understanding. We felt taken care of and not like we were at an appliance store. He was so easy to work with, even when setting up the delivery details. I'll definitely be recommending all my family & friends to Sal! read more

Howard's - The exact fridge I was looking for!! - Appliances Near Me - Torrance, California

Gustavo was really helpful and he took his time to answer every one of my questions. He was kind and considerate.

Howard's has great customer service. We bought a refrigerator years ago and had such a good experience that we recommended Howard's to our daughter who also bought a refrigerator and was very happy with the customer service. Recently we bought another refrigerator for our garage and also bought an adjustable bed for our bedroom. Again, great customer service. In each case the sales people involved were informed and helpful but not pushy. They answered all our questions and we could call back at any time to get more questions answered promptly. In each case the delivery was timely and convenient. The delivery people were on time, polite and respectful and nothing was damaged or forgotten. Happy customer. read more

I have been a long time customer of Howards, over 15 years, until my most recent purchase that totaled over 4K. I went to sales event they had that was by invite only. I was in the sales floor for over 40 minutes & not one sales person approached me if I needed anything. I should of just walked out at that moment. We got help after over 1 hour of waiting & only because I went to go ask for help. JR (Jesus) was asked to help us. Long story short, between JR ordering the wrong order & the delivery company that is AWFUL; I missed work hours because of the numerous delivery dates that were confirmed and canceled by delivery drivers saying I had canceled, JR not ordered correctly, not having the tools to stack my washer & dryer, drivers saying i had not purchased supplies to connect. I had the washer dropped off not connected, then had the dryer left in my living room because they didn't have stacking kit I payed for. JR calls me that we can go buy a kit on our own & he will have the delivery team (different company) come by and put together. By the way this company should be the primary delivery company, I have to get the exact name but it was something like PEREZ Transportation. I will write another review for them they deserve 5 stars! JR made all these promises & once I finally had my delivery & installation I have yet to hear from him or my refund for the item I payed for & had to repurchase at Lowes so that the installation could happen. It has been almost a month since the installation; I think I have given JR more than enough time to make it right.. Last time I buy from them. read more

I must admit that I rarely have had positive and satisfying experiences in purchasing major appliances, so I have just become used to having to deal with mistakes, inconveniences and overall lousy service. My recent experience at Howard's in Torrance was a wonderful exception! I found the right refrigerator at a great price with excellent post-sale follow-up. The delivery crew arrived as scheduled and performed the installation. My salesman, Saleem and store manager J.R. Ruiz were always available to provide responsive support and answer all my questions. From a customer's perspective, this was a great and positive experience! read more

Long story short... We need a washer and dryer... So we started on a quest to find the perfect addition to our laundry room. We did the research, including getting the consumer reports, going on the web, and visiting too many stores to count. We finally ended up at Howard's Appliance TV and Mattress on Crenshaw in Torrance. We walked in and were greeted by Saleem. We were probably his most challenging customers. Honestly, we couldn't make up our minds, and over 3 days we went back several times and had him redo our paperwork. This was during the busy 4th of July weekend. We were asking hundreds of questions and just going around in circles... we had so many choices... Saleem was super nice and so professional... He went above and beyond to help us navigate this major purchase... What I liked most was Saleem never got frustrated and was very knowledgeable, he even was okay with price matching. I felt like he was trying to save us a few bucks by explaining all the rebate options and holiday specials. But what I really liked was he was honest... he asked me to get the old receipt to make sure he didn't forget anything... I really liked that. Furthermore, I used the internet and knew what the lowest price I could find going in... When I asked him to match it, he said, No Problem! I showed him the website and he did the rest. At the end of the day, we found the perfect set... It wasn't easy until we came to Howards... The new washer and dryer have everything we wanted and more... We'll be back for your Labor Day Sale to get the matching refrigerator! Thank you to Saleem and everyone at Howard's for all the help! read more

My husband and I walked into the store at approximately 1:30pm on Sunday. From the front of the store to the back 15 minutes. The store only had a couple of customers. The salespeople were too busy talking about lunch to acknowledge us. We came in to purchase a wash and dryer. We also needed a mattress. These had to be the most disengaged salespeople I have ever encountered. We were not asked if we needed help. No, let me show what you are looking for. Not even a mention of the 4th of July advertisements. Zero interaction. We walked out not even a good bye. Howard's will never get another penny of my money. I was a fan until today. If I wanted no customer service and knew exactly what I wanted I could have gone to Costco. They have better prices. Not to mention a hot and a soda for a great price. read more

Went in to look at appliances. Sales rep Anita was great. She set us up with the sale they had going on a few days later. Howard's paid the sales tax and there was also a rebate from the manufacturer. Came back a few days later paid and I was on my way. read more

Howard's is great! We had somewhat complicated order of several kitchen appliances due to delivery and storage issues. Our salesperson, Gus, was incredibly helpful and made the whole process a breeze. Will definitely go back for any future purchases. Thanks Gus! read more

I needed a new refrigerator (obviously) and the trick was going to be able to find a comparable refrigerator that fits into my existing space. Unfortunately, most refrigerators are now made a few inches taller than models made 10 or more years ago. I called around and Howard's had a deal that they would pay the tax (you must pay the tax initially, then submit a very easy Claim Form and you will be reimbursed). Further and importantly, Howard's was the only store that had the Refrigerator in stock (in their Warehouse) and Home Depot, Best Buy, and Lowe's did not have it in stock and gave me dates in March and June (3 and 6 months away) where it might be available but could not guarantee its availability for various reasons. I called Howard's and spoke with one of their Sales Representatives, Joseph Muniz and we talked for a while and he was incredibly knowledgeable, patient, friendly, professional, and NOT PUSHY. He suggested I come to the store to look at the model we talked about (a GE stainless steel, French Door, 23.7 cubic foot model). I then went to the store and met Joseph. He was so patient and made about 10 measurements for me, plus he offered and printed out the specifications of the model I was interested in. I told Joseph that I wanted to think about it for a day and he told me to take my time (but also reminded me that the Rebate for the tax would expire on January 9, 2022). I returned the next day and at my request, Joseph took another measurement for me (the back of the hinge to the back of the refrigerator). Again, Joseph was patient, very helpful, knowledgeable, and easy to talk to. I purchased the refrigerator on a Tuesday and it was delivered on Friday, New Year's Eve Day (as promised, I received a call from the delivery People the night before and they gave me a three-hour window of 8:00 am to 11:00 am). The refrigerator was delivered at 8:30 am and they did an amazing job of maneuvering it through very tight spaces without a scratch and they also set everything up and gave me some tips and told me if I have any problems (which I have not after the first three days) to call Howard's. DELIVERY WAS FREE! The haul away of my existing refrigerator was only $20.00. From start to finish it was a seamless process with NO WORRIES! I was impressed from the very beginning at how much Joseph Muniz (the amazing Sales Representative at Howard's) knew. He is not just a salesperson; he knows the pros and cons of each appliance he sells. He does not pressure you and actually, reassures you that it is okay to take your time when making this type of decision. RUN TO HOWARD'S AND ASK FOR JOSPEH! You will be very happy you did. Lloyd B. read more

My husband and I decided to upgrade all of our appliances at once. With the help of JR we were able to choose a new fridge, double oven, microwave and dishwasher. JR was extremely helpful and knowledgeable. Also, we live in a condo and our HOA has strict rules about installers insurance and licensing but thankfully JR was able to get us all the needed paperwork in order to get our service order approved. Also, the installer Rene was quick, friendly and efficient. Couldn't be happier with our experience and purchase. Thank you. read more

I was in need of a refrigerator as my Samsung was going out. I visited the store the agent checked stock and promised delivery the following Monday. Sunday night I received a phone call stating a delivery time that did not work for me. The rep gave me an alternate date & time. On the scheduled delivery date the driver was a no show. I called in and after being transferred four times I was advised that they sold my refrigerator because I could not meet the initial delivery date. What a joke. read more

We have always bought from them for all our major appliances. Always a fine price with "price matching guarantee. The ABC installers were fast and efficient. read more

I went into the Howard's Appliances Torrance on Jan14th. 2022 and I am looking for the same washer inHome depot . The salesperson George he is very helpful and they could delivered the assigned time for me on the MLK day. The delivery guy William and the other helper is friendly and I would recommend you to go there to buy your appliances rather than Home Depot or Lowe's.I really appreciate their service and the knowledge . read more

JR helped us out today. Great customer service and great prices! Always a great experience at Howard's.

After checking Consumer Reports, we stopped in and they had what we wanted at the CR price and it was in stock. Two days later it was installed and they hauled away our old appliance. NO MUSS NO FUSS GREAT EXPERIENCE! read more

Very knowledgeable sales staff. Everything went smoothly and free delivery was 2 days later! Good prices! Will definitely go back

Where to begin? Howard's Appliance provides outstanding customer service and pricing. I could not be happier with my recent purchase of a washing machine and dryer. As most of us, we find ourselves in that lousy position of an appliance all of the sudden breaking-down and you have to purchase something immediately in an emergency with for a fair price. This is your go-to location! I called Howard's and Anita picked up the phone right away and told me my options. I went to see Anita an hour later and the appliance was delivered the next day. Seamless and professional. Anita was so sweet and personable, she provided us with excellent options and educated us on what to look for. The icing on the cake was the service delivery company was exceptional, on-time, courteous and efficient. Support this local business as they are well deserving of our business! read more

Howard's - Love my new LG washer and dryer. - Appliances Near Me - Torrance, California

Our washing machine gave out and we found this place. As soon as we walked in Joe helped immediately. He explained and demonstrated the washing machines, and even gave us advice regarding quality and preference. The prices are incredible and a great selection. Will most definitely come back. read more

Lorenz helped us get new appliances during the Memorial Day sales that offer rebates too! We are very happy with our purchases. read more

Howard's - Appliances Near Me - Torrance, California

Finally, a store that allows you to look and browse rather than following you around the store like a puppy dog. My husband and I were greeted by Jorge, who happens to be the assistant store manager, as we walked in. We let him know that we were browsing, and we would let him know when we were ready, and he allowed us to do just that. Once we settled on two choices, he offered opinions and differences on the two products. With that, he let us choose which one we wanted, not which one he wanted to sell. He made the entire sale process painless and treated us with such respect and courtesy. During the wrap up of the transaction, he explained the delivery process to us, and did tell us to let them know if there are any delivery issues. He did share that they are a third-party company and not Howard's, although they do drive Howard's trucks. We will be back to Howard's if we need any other appliances. Howard's does not overwhelm you by having everything on the floor. There are more items available online as well. The store is exceptionally clean and well organized and as mentioned above, it is nice not to be smothered by sales staff. Now the delivery. This does not affect the star rating of Howards as it is a different company. They are particularly good about calling the night before and about 30 minutes before arrival. They do give a 3-hour window for your delivery when they call the night before. I had ordered the refrigerator to have the hinge reversed. Upon arrival it did not happen, so I had them change it before they brought it in. Howard's requires everyone inside the home to be masked. One of the drivers was not masked and I asked him where his mask was. He muttered something and I said Howard's requires me to mask up in my own home, you need a mask to. He then went to the truck to retrieve his mask. Once they got the product placed in the kitchen, they did not finish the set up: · The security tape I had to finish removing · The hinge cap I had to install · The Whirlpool logo I had to attach · The freezer has a piece of upright cardboard between the shelf and the top of the inside of the freezer and I had to remove that. · The three holes where the handle was attached to the unit was not filled in. There was also some damage to the unit: · The gasket on the refrigerator door had a crinkle in it. This was pointed out to the delivery team who said, not our fault it came out of the box that way. · On the doors where the handles were, there was some damage to the fridge. I took photos, sent to Jorge, and then went back to the store the next day. He assured me looking at the gasket it was not going to affect the unit. He did thoroughly apologize for the delivery issues and made a customer recovery offer that was acceptable to both parties. As I said, I will use Howard's again. read more

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I came in to buy a refrigerator and Gustavo helped me pick a good model that I loved He measured the item with no doors to help me make sure it would fit I definitely would recommend Howards and especially Gustavo for his customer service read more

We went in there not knowing what kind of washer we wanted but with the help of Gustavo we left with the perfect purchase! He was very kind and professional. Definitely recommend to anyone read more

Howard's blow out sale is this weekend!! Come down , Jesus is the man to see. He is very knowledgeable on all matters etc.

THANK YOU, THANK YOU, THANK YOU Tamara Napier, Senior Customer Experience Administrator from Howard's. Just when I thought that all hope was lost, Tamara, my guardian appliance angel, swooped in and saved the day. Five years ago I bought a high-end LG refrigerator from Howard's in Torrance. I also bought the extended five-year warranty with it. Thank God I did! That refrigerator was a lemon. From the beginning, it was one issue to the next. I believe that I filed over 10 claims in the five years with the extended warranty department. Early this year I found out that there was a class-action lawsuit on this refrigerator. Unfortunately, I misplaced the papers and all was forgotten. A couple of months ago my refrigerator decided to finally die on me. Not to mention, a few days before the extended warranty was over. I attempted to make several calls to them to no avail. I decided to call Howard's directly to see if anything could be done. The compressor stopped working altogether and the $300 worth of groceries I bought the night before went bad. I panicked. Especially since I have a large family and a grandson that I take care of daily. My husband has been laid off since last September due to closing his department down. Frankly, we did not have another $4,000.00 to buy another refrigerator. Thank God Tamara was there to take my call that day. Not only was she really genuine, but she was really helpful in getting me a temporary refrigerator until a resolution to the case came to fruition. I never know that a company would send out a loaner refrigerator. Granted, it wasn't anything near my old but it served its purpose. Tamara did above and beyond what I expected. She made sure I was informed of the situation every step of the way. She explained to me that COO was personally handling the matter with LG and they want to make sure that loyal customers like me were satisfied. I have purchased all my appliances from them and they can see that I had been loyal. Finally, after a month of back and forth due to COVID and supply shortage, Tamara was able to not only get me a brand new LG refrigerator but an upgraded version of it. I looovvvvveeeeee it!!!! Thank you, Thank you, Thank you!!!! Howard's you have a customer for life! read more

The salesperson, John R., was a pleasure to buy from. He was very knowledgeable and helpful. I could not find any other store in L.A. with the combo washer/dryer I needed. Howard's West Hollywood did the delivery and install as promised. I'll give Howard's and John the first call next time. read more

I bought 2 top of the line Maytag washers in the last 2 years from Lowes- what a nightmare - the first one I finally got a partial refund - the 2nd has been out of service for a few months now - DO NOT BUY MAYTAG - i went to Howard's and bought a Speed Queen Washer at Howard's - Yay - Speed Queen rules! I was in and out of Howard's in 15 min. and the Washer was delivered and installed the next day. My Maytag sits alone in the garage waiting another 1 year warranty repair - it's been down going in 4 months- the Authorized Maytag repair people at Paradise Repair are inept and have put in almost 2k of parts in my new Maytag Washer - yet it still does not work. read more

Purchased a fridge the other day and Gustavo made the purchase really easy. I thought I was in over my head stressed out but with his help, I was able to leave with a really good fridge at a price I could afford. read more

Ordered a dishwasher last week for our business. The salesperson was great and everything was smooth with the purchase. I had some issues with the delivery, but the staff at the Torrance location contacted me and made things right. I would recommend this business. read more

I came in Howard's not knowing what to expect thinking they just wanted a quick sale but Joe the sales man was wonderful so helping & cared a lot about the appliances we wanted. We had a issue regarding the delivery but Joe took care of the issue priority next day if you come walking in I would recommend Joe for help he cares a lot about his customer not just a easy sale . Thank you Joe for helping me & my family when we needed it (: read more

We recently purchased a washer and dryer set at Howard's Appliance in Torrance. Our salesperson Saleem was great. He was so friendly and did his best to make us feel heard on what we we're looking for. He found is a great deal and made the purchase and installation so easy. Thank you for your help. read more

The wonderful new Samsung "Bixby"! Lucky to have found the set in stock. Delivery was quick and easy! We love Howard's' - sales reps were terrific: THANK YOU: Lorenz, Jorge & Gus! read more

Howard's - The wonderful new Samsung "Bixby"! - Appliances Near Me - Torrance, California