Howard&#x27;s

I had a disappointing experience with WDC Kitchen & Bath. I purchased a built-in microwave for my…read morekitchen remodel, but unfortunately it didn't fit our cabinet opening. The microwave was never installed, never plugged in, and never used--it was simply the wrong size. I contacted WDC and even offered to pay a reasonable restocking fee so they could resell it as new. The representative said they would look into it and get back to me, but I never received a response. I understand that stores have return policies, but I was hoping for some flexibility given that the product was still in brand-new condition. Better communication and customer service would have gone a long way. The purchasing process itself was smooth, but the lack of follow-up after I reached out left me disappointed. If you're ordering appliances for a remodel, be absolutely certain about the measurements before purchasing, because you may not have any options if something doesn't fit.

WDC in Lomita is a perfect example of a company that's great at selling you something--and…read morecompletely disappears when there's a problem. Once they have your money, don't expect them to stand behind the product. Their customer service is some of the worst I've experienced. You'll get plenty of apologies, but that's where it ends. No solutions, no accountability--just a lot of "there's nothing we can do." Even when issues are clearly legitimate, they refuse to take responsibility. You may even hear from the owner with an apology, but nothing ever actually gets resolved. It's all talk and zero follow-through. At that point, it just feels like they're trying to quiet complaints rather than fix anything. There's a reason this place has so many bad reviews. Unfortunately, I learned the hard way. I would never buy another product from WDC again. No price is worth the stress and frustration of dealing with a company that won't stand behind what they sell.

My fridge in the WDC showroom, with toe kick.

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My fridge in my home without the toe kick I bought. Water supply line, etc show.

Pacific Sales Kitchen & Bath

3.9(803 reviews)

0.9 mi

Pacific Sales is our go-to for appliances. The prices are great and the service is much better than…read morewe found anywhere else. We worked with Andres and he helped us out of a couple of tight spots with appliances in our new home. Andres is thorough and knows the ins and outs, helped us weigh the choices, and guided us through the delivery and installation processes as well. He stayed in touch throughout and was there with prompt answers when we had questions. We are 100% happy with our new appliances and feel great about the experience.

We had a fantastic experience with the team at Pacific Sales while rebuilding our home after the…read morePalisades fire. Andres was our appliance guy -- knowledgeable, patient, and great to work with. John is who you want for plumbing, and Juan (manager) and Eric made the purchase process smooth and easy. The whole team worked hard to maximize every fire rebate, manufacturer rebate, and in-store promotion available. Responsive, knowledgeable, and patient through the entire process. Highly recommend, especially if you're navigating a rebuild!

Stainless steel Dishwasher

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Stainless steel Dishwasher

Local Appliance Repair

4.8(59 reviews)

0.9 mi

Parts & labor commitment

Certified professionals

We came downstairs one morning and found a pretty big puddle under our GE refrigerator. I…read moreimmediately thought this was going to be an expensive repair. Oleg pulled the fridge out, traced the leak, and found a blocked drain line causing the water to overflow. He cleared it, checked everything around the fridge, and made sure there wasn't another issue. What I appreciated most was that he didn't try to make the problem bigger than it was. No unnecessary parts or expensive repairs - just fixed what was actually wrong and charged accordingly. Really good experience and exactly how appliance repair should be.

The ice maker in our Kenmore refrigerator had been broken for quite a while. Since the refrigerator…read moreand freezer were still cold, we kept saying we'd deal with it eventually. Eventually come when the freezer started making a completely different, strange noise. I assumed the two problems were connected and was worried that whatever had caused the ice maker failure was now affecting the freezer. The technician checked both issues independently rather than assuming they had the same cause. As it turned out, they were unrelated. He repaired the ice maker and also located the source of the noise around the freezer fan area and made the necessary adjustment. Afterward, he tested both systems before wrapping everything up. One thing I particularly liked was how he separated things that genuinely needed attention from things that could simply be monitores. There wasn't a list of five recommended repairs suddenly added to the invoice. It felt much more like someone solving the problems we actually called about rather than looking for ways to increase the ticket. Everything has been working normally since.

We love pets

Dryer after

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Dryer repair (bearing replacement)

Alex & Brothers Appliance Repair

4.9(144 reviews)

3.5 mi

Family-owned & operated

Budget friendly

We had a drain issue with our LG washer. Kate was very professional and followed up with us…read moreregarding our appointment. Nico arrived on time and quickly accessed the issue. He ordered a new part and returned a couple a days later with the new drain pump. He was polite, professional and friendly. Interestingly, after he left the washer was still not working properly. He returned immediately and addressed a minor problem and the washer worked. Nico even followed up later that afternoon to double check the washer was working properly. The repair was moderately priced and I will call again to have my dryer vacuumed and cleaned.

Very dishonest technician - Niko - recommending $350 of work on dishwasher that did not need to be…read moredone. He came to my tenant's condo in Gardena and stated my almost brand new dishwasher will cost $350 parts & labor to replace the drain pump parts and labor after a 5 minute evaluation. (They did not know the dishwasher was almost brand new) They called to get my authorization to pay, and I declined to have the work done. They stated I need to pay the $69 visit fee only. Later I get a call from Kate, the dispatcher, stating I now need to pay $199 for cleaning fee. However, I stated I never authorized any additional services. They fixed the problem within 15 minutes for the total visit. There were small pieces of plastic there that needed to be cleaned out and the dishwasher is working fine. I guess I didn't need the drain pump to be replaced for $350 after all. When I called to complain, they agreed to take the additional cleaning fee and charge the visit fee only. They subsequently called to apologize and waive my visit fee of $69.

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The Haus Appliances

4.3(106 reviews)

5.5 mi

Locally owned & operated

Certified professionals

Poor communication…read more Told us they ordered a part for our fridge that was on back order for 10-20 days but would inform us if part came back sooner. It's been over a month so called back to check status of the part. Now they are trying to gaslight us and say they never received authorization to order the part so they never did, even though they clearly left a voicemail saying that they had already ordered the part. Good thing iPhone transcribes all voicemails. Unless you want to wait and wait for good, honest service. I'd highly recommend you go elsewhere.

Updated Review: Still great. We have used Haus for our home and a rental property for a variety of…read moreappliances and these guys always come through. Tony and Andrew are great techs that are very knowledgeable and professional. Silvia, Illiana and Michelle at the office are all very helpful (yes, i know everyone by name at this point because we call them for everything) I initially thought they were mainly an appliance repair company but they also sell appliances and are very competitive. We feel fortunate to have found this company (oddly initially sent out by our home warranty company which is 50/50 on techs. When you use a company outside home warranty, that really says something. They are that good!

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Pacific Coast Appliance Repair

4.7(98 reviews)

7.6 mi

Locally owned & operated

Available by appointment

Quick service Quality technician (Ivan) who went out of his…read moreway to help me! Not one to rip you off, which I have endured before!

I highly recommend this company! After having a terrible experience with another appliance repair…read morecompany that did a poor job and then ghosted me, I was hesitant to trust someone else with my refrigerator. From the beginning, they were professional, honest, and straightforward about what actually needed to be done. They took the time to explain everything and did an excellent job getting my fridge back up and running. I really appreciated their transparency and quality of work. It's refreshing to find a company that stands behind its service. I would absolutely use them again!

Repair process!

Appliance Repair by Pacific Coast Appliance Repair!

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The Home Depot

2.7(395 reviews)

0.7 mi

I prefer Lowes over Home Depot. Lowes stores are cleaner and the parking lot is less chaotic. I…read morehave recently written how Lowes offers a no paper receipt option at checkout. This reduces trash and saves them money that can be passed on to the customer. However, HD sells small hickory wood logs to use in a smoker. Lowes only sells chunks. I dragged the 30 lbs. of wood to the register and went through the payment process. When I asked if there was a no receipt option, the person working there said, don't worry, it will give you one." I proceeded to throw it away in the trash can as I left. There is no need in most cases to produce a paper receipt. I have an account with HD, give me the electronic option there.

I am extremely disappointed with the level of customer service and the repeated logistical failures…read moreI experienced with this order. I placed the order approximately three weeks in advance of the requested delivery date. Two days before the scheduled delivery, I proactively contacted customer service to confirm the delivery window and make sure there would be no issues with the drop-off. Despite that, I subsequently received communication indicating that the delivery might arrive outside of the confirmed window. I immediately contacted customer service again and was assured that there should not be an issue. Shortly afterward, I received a call from the delivery driver stating that they were about to deliver the order--even though I had specifically indicated that the order could not be delivered at that time. From there, what should have been a simple logistics issue turned into approximately eight separate back-and-forth phone calls and four rescheduled delivery attempts. Each time, I was given assurances about what could be done to resolve the situation, only to have those commitments subsequently walked back or changed. Ultimately, the delivery was rescheduled to the exact day I needed the supplies on site. This created a significant disruption to my project and put my contractor's schedule at risk. The most frustrating aspect is that I did everything I reasonably could to prevent this situation. I placed the order well in advance and proactively contacted customer service before the delivery specifically to confirm that everything was in order. After all of these failures, the proposed resolution was to waive the $80 delivery fee and provide a $200 credit on an approximately $3,000 order. While I appreciate the gesture, it does not adequately address the amount of time, inconvenience, disruption, and frustration caused by the repeated failures in communication and logistics. This was not a single mistake--it was a series of preventable failures at multiple points in the process, compounded by inconsistent information from customer service and a lack of effective ownership of the problem. I should not have had to make approximately eight calls and repeatedly explain the same situation simply to get a delivery handled according to the arrangements that had already been made. By comparison, I had a significantly better experience with Lowe's, where their staff did a phenomenal job helping me locate and purchase the supplies I needed for immediate pickup. That allowed my contractor to stay on schedule and complete the work as planned. As someone who manages a business myself, I find this level of customer service unacceptable. If I or someone on my team handled a customer situation this way--particularly after the customer had proactively taken steps to prevent the problem--I would expect there to be serious accountability for the failure. This experience has completely undermined my confidence in your company. Unfortunately, based on the way this situation was handled from beginning to end, I will not be doing business with you again. The issue was not simply that the delivery went wrong; it was the repeated failure to communicate accurately, follow through on commitments, take ownership of the problem, and provide an effective solution when there were multiple opportunities to do so.

Copy key

Jen-Weld custom entry way double door that took a few months to build only to find out it's too big and had to be returned...

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Poppies 04-21-2026

Appliance Repair Professionals - Rancho Palos Verdes

4.7(51 reviews)

2.9 mi•San Pedro

Called Appliance Repair Professionals for a dryer making noise…read more A technician arrived on time to diagnose the problem as the motor reaching end of life, I choose not to replace the motor since it would be more cost effective to purchase a new dryer. Would definitely use this company again, appointment scheduling was easy, the cost was reasonable and I did not feel pressured to pay for costly and unnecessary repairs.

Amazing service. Responded quickly and efficiently. Fixed our oven and dishwasher in a timely…read morematter. Thank you!

Appliance Repair Professionals - Rancho Palos Verdes - My Sub-Zero refrigerator and the icemaker were successfully repaired by the technicians from the Appliance Repair Professionals.

My Sub-Zero refrigerator and the icemaker were successfully repaired by the technicians from the Appliance Repair Professionals.

Appliance Repair Professionals - Rancho Palos Verdes - My Sub-Zero refrigerator works perfect again, thanks to the guys form the Appliance Repair Professionals!

My Sub-Zero refrigerator works perfect again, thanks to the guys form the Appliance Repair Professionals!

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Technicians from the Appliance Repair Professionals came to work on my Sub-Zero fridge.

Lowe's Home Improvement

2.6(411 reviews)

0.6 mi

Plenty of parking. The store was clean and well stocked. I came to get a LG dryer. Patrick greeted…read moreme in the appliance section. After he was done with another customer, I asked him if Lowes will convert the gas dryer to propane. He looked on his computer and said that there is no installation available for this item. He apologized for this and mentioned that a plumber or propane company might be able do the conversion. I appreciated his honesty and I asked for his business card. He gave me the card and said that if I can get someone to do the conversion, I will come back to see him. Patrick was helpful and I appreciated his honesty. If you need an appliance, I recommend that you see Patrick. Thank you.

I prefer Lowe's to Home Depot, and this one is just down the street. It's cleaner and more…read moreorganized. They even have an app that tells you exactly where to find items you are looking for, by aisle and section. That is so convenient. They are also price competitive. Staff appear to be less stressed because there isn't as much foot traffic as its competitor. Restrooms are clean, too. Parking: Plenty of free parking in their own large lot. Unhindered exits.

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Mattress Firm Rolling Hills

4.6(17 reviews)

0.1 mi

Needed a new mattress and we went into this location and I'm glad we did. They had some good sales…read moregoing. The salesman Brandon was super nice. Explained all the different mattresses to us. Let us check out a bunch of different options. We went with one that we really liked they had next day delivery with lots of discounts and free delivery. This is definitely an A+ place to get a mattress. They had a lot of selections to choose from. They also had a special Labor Day sale going for 0% financing so with the discounts everything was really good. I would definitely highly recommend this mattress store and I would use them again if I needed another mattress.

Eduardo and Beto delivery fellas were friendly and helpful. On time too. Mattress firm has great…read moreprices and often flash sales on certain products. Bought queen mattress and box spring.

See more unrecommended reviews

Great selection of luxury comfort like Kingsdown and Tempur-Pedic Luxebreeze

Large showroom of about 60 beds to try

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Tempur-Pedic and Stearns & Foster mattresses

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70 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Ed O.

9 years ago

DO NOT PURCHASE PRODUCTS AT HOWARDS IN LAGUNA HILLS! I purchased a Maytag washer, model number MVWC565FW, on January 2, 2018. It was delivered and set-up in my home on January 4, 2018. I ATTEMPTED my FIRST WASH ON January 5. The appliance was not able to adjust to the spin cycle on the first load! I contacted Howards and asked that a replacement be sent and was told that an AUTHORIZED service representative of the manufacture, (Whirlpool) must REPAIR this NEW washer that could not wash my FIRST load. The repair person appeared 5 DAYS LATER and repaired the bent or broken wiring on the NEW washer. The NEW washer worked for TWO loads. The WHIRLPOOL MAYTAG WASHER /HOWARDS THE RETAILER will not go into the rinse cycle! The I called Howards and WHIRPOOL. I was told by HOWARDS that they would not exchange unless WHIRLPOOL determined that it should be replaced. I was told by WHIRLPOOL that this was not correct and that only HOWARDS can determine an exchange is warranted!! I am now waiting on a second repair person to arrive. NEW PURCHASE LESS THAN ONE MONTH OLD!! It is no wonder that retailers such as COSTCO eat retailers like HOWARDS lunch. I kick myself that I didn't make my purchase at COSTCO or even Sears where doing the RIGHT THING is part of their companies mission statement. Do yourself a favor and do not WASTE a minute shopping for any products at HOWARDS APPLIANCES in Laguna Hills or any HOWARDS location. BY THE WAY, COSTCO PROVIDES A TWO YEAR MANUFACTURES WARRENTY, NO CHARGE FOR DELIVERY, SET-UP AND 90 DAYS FROM DELIVERY TO EXCHANGE YOUR PURCHASE. HOWARDS PROVIDES A 1 YEAR MANUFACTURES WARRENTY AND NO EXCHANGES AND CHARGED ME $69.95 FOR DELIVERY AND SET-UP! Ed. O. read more

Peter L.

10 months ago

We feel so badly for any customer or employee who was left hanging with no notice this weekend. For anyone who is interested, Howards was purchased April 7, 2025 by S5 Equity (Mark and David Steinhafel) who also own Wiens Winery (Temecula), Hammacher Schlemmer, Heartland America, Steinhafel Furniture (Wisconsin & Ilinois). With all of the experience that these investors have, it seems odd that they would give up on a brand they just acquired. Perhaps the plan was to close the retail chain from the beginning? Since Howards had the nerve to give no warning to its customers who pre-ordered appliances and mattresses and immediately removed its website, customers or employees may find the following contact information useful: contact: Baudelio "Baudy" Bueno at bb@s5equity.com 562-382-7655 phone David Steinhafel at ds@s5equity.com or david.steinhafel@wienscellars.com 310-590-9317 phone Wiens Winery 35055 Via del Ponte Road Temecula 92592 951-694-9892 phone Steinhafels Furniture 262-436-4600 phone customerservice@steinhafels.com Note: It is interesting how when times became tough, they did not simply sell one of their brands so that they could keep jobs through the holiday season and allow their customers to have the appliances they need before Christmas. Unbelievable to say the least. read more

Holly C.

266

16 years ago

Spent $1300 on a washer/dryer in Feb 2006. Lived in eastern LA County at the time. The $1300 included $160 for the five-year extended warranty. Moved to the South Bay in Oct 2010. Called the local Howard's in Torrance to have machines installed in the new place. Was told re-installation would not be covered under warranty. Spent $106 on re-installation. Gave Howard's employee my address so the men could come do the work. Washer started making screaming noise today, two days before the warranty is due to expire. Called service line. Was told the repairs would not be covered under warranty because I "moved out of their service area." I live just a few miles from their Torrance store! Person on phone said if I'd notified the company in writing when I moved, they would've refunded me a pro-rated amount (4 months of the 160). Apparently standing in the store, giving them my address to come re-install the washers, and having a receipt from Oct 2010 with my new address on it does not qualify as giving them my new address in their eyes. Now they say they'll fix it for free but want $90 to come get it and bring it back. Needless to say, I won't be returning to Howard's! read more

S G.

13 years ago

Shopped for a refrigerator, and found Howards Appliance to 'allegedly' have the unit in stock and ready for delivery. The sale was made, and the delivery appointment set for two days later. a) The night before, no call from delivery, no appointment time. b) The phone - receptionist, kept me on hold for 20 minutes ! Here's the funny part.. .I was on hold.. and drove to the store.. walked in..and you should have seen their faces.. I was holding my phone.. waiting for the manager.. When I showed up.. the manager was standing at the front door.. and the receptionist. was just sitting there on her big fat backside.. Oh.. the look on their faces when I held the phone up in front of them.. and asked about being on hold.. and.. AND.... the look on their faces.. in front of other customers.. when I cancelled the order. and got my money back.. cash.. Loud enough for the rest of the customers to hear.. and . well.. I left.. with a couple more. . following. YIKES.. score one for the consumer !!!.. and . ZERO.. for the sales team/receptionist. 1 to 0... I win. read more

M G.

13 years ago

*** WOW *** When I wrote about my ongoing terrible experience with Howard's, the Manager of the Irvine store Matt Horwitz immediately contacted me, apologized for what had happened (even though it was not his fault mind you --he is the Manager of the Irvine store, not the Laguna Hills store), AND HE STEPPED IN, TOOK CARE OF ALL THE TERRIBLE PROBLEMS WE WERE HAVING WITH THE LAGUNA HILLS STORE, AND HAD OUR NEW REFRIGERATOR DELIVERED --- PRE INSPECTED BY THE WHAREHOUSE MANAGER TO INSURE THAT IT WASNT DAMAGED --- THE NEXT DAY!!!! He was amazinging kind, very concerned about what had happened to us, wanted to let us know that Howard's doesn't operate that way, and made everything come together to resolve it. If I could give him a 500 Star rating I would!!!! Howard's is very, VERY fortunate to have such a proactive and capable Manager in their company. I personally think he should be the Vice President. If you want to purchase an appliance or television, I recommend you go to the Irvine Howard's and ask for Matt Horwitz-- you will not be disappointed! read more

Cynthia A.

3 years ago

If I could rate my experience with Howard's 100 stars, I would. Vice President Houman Adlou was working at the store in Torrance at PCH and Crenshaw when I was shopping to replace my washer & dryer. He was super friendly and very helpful in uncovering the challenges I had in finding replacements that would fit my space and preferences. Anita Patel guided me to the Speed Queen brand that worked in size, type and quality. In addition, I was provided several promotional discounts, making this purchase an incredibly good value and the best price available. Delivery and installation with Marvin was very efficient. Houman and Anita were both at the ready to go over all the details and help with questions and decision making throughout the entire process. The machines are just right and hopefully will last for the next 25 years ... but I will be back for any other appliance I might need. I have shared my excellent with all of my friends. Thank you!!! read more

Patricia S.

6 years ago

Here is my story.Took me a while to decided where to buy my new refrigerator. I checked different vendors beside Howard's and Howard's keep winning. When I tried to finally buy my refrigerator at Howard's, it was in backorder (bummer). Then, I kept looking other vendors but they had "unbelievable" charges, terrible costumer services, and "I do not care" actitud. After a month searching, I checked Howard's again and the refrigerator was back. So, quickly ran to the store and with the help of Mr. Harter (Product Specialist) I got my new refrigerator. They delivered it the date and time established (sending updates the day before and the same day) . The delivery persons were professional, and respectful installing the new one and taking the old one. My experience with the Torrance location was excellent. I will keep them in mind for my next purchase of this type. I definitely recommend them. Thank you. read more

Connie C.

11 years ago

So I did my research on refrigerators. Walked in at Howard's, was greeted by Saleem Mahida, knowing what I wanted,it was easy he told how much and all , I said I had seen it for less and he matched plus he said there was a rebate that come with it too, who doesn't like that. I took the measurements again and wanted to double check and had my husbands take care of the arrangements. I didn't get the fridge I wanted but with Saleem expertise we got a better one at same price and he made sure we were happy with the delivery guys and followed with a call. Who does that this days. We wanted the right fridge, he wanted his commission and hopefully he got it cause that was a great great buying experience. We highly recommend Saleem Mahida for any appliance advice at Howard's He's our guy if we need anything from Howard's we hope he's still will be there... read more

Arlene S.

5 years ago

I bought six KitchenAid appliances from Howard's in Torrance in advance of a kitchen remodel. I was assisted by Gilberto Ortega, who is extremely knowledgeable and provided terrific customer service. Howard's had the best pricing and three of the six appliances in stock. The other three were special ordered, and arrived either before the remodel started or during the remodel. Gil kept me informed on the status of my order and contacted me to arrange a date and time for delivery. Every appliance was delivered as promised. I am very happy with my appliances, my experience at Howard's, and Gil's outstanding customer service! read more

Laurie K.

4 years ago

Howard's Appliances in Covina, CA exceeded every expectation I had for courtesy, professionalism, and competence. Riley, Armando, and Anthony took time and care to make sure my oven purchase and installation was completed quickly, correctly, and to my satisfaction. I have been purchasing appliances from Howard's for over 30 years. I have never been disappointed. This was a particular tricky installation and they sent Dan, a master installer, to make sure it was installed perfectly. Please, when considering an appliance purchase, give your business to Howard's. Their very personal service will make all the difference. read more

Emily A.

4 years ago

Honestly if I could give 0 stars I would at first my experience was great but once my appliances got delivered to my home all hell broke lose . The first time they delivered my fridge the delivery men where rude & not to mention delivered the wrong fridge & honestly I believe in second chances mistakes happen but when the 3rd time came around I pretty much wanted my whole money back. This whole experience was overwhelming no customer should be put through what I dealt with at Howard's oh & not to mention I still haven't received my money back so that's great lol ! Good luck to you if you order from this place . read more

Lacey W.

3 years ago

We we're moving out of state in two weeks when our washer died. we needed a new one ASAP. we went to Howard's in Torrance on a holiday weekend and the wonderful salesman immediately helped us find the right size one and had it delivered and set up the very next day! the delivery people removed and hauled away our old one, and the new one worked like a charm. it did cost extra for setup and delivery, but we are supposed to get a rebate for the delivery. Howards saved us from a lot of time and aggravation with their excellent, prompt service. read more

Tom N.

3 years ago

JR (Huntington Beach / Westminster) was my sales representative / sales manager, Even though the kitchen appliance I wanted was backordered (even with competitive appliance stores), JR was in constant communications with me with updates. He was able to fulfill my order a lot quicker than the competitors and got Houman Adiou / VP involved to assist in facilitating the transaction. JR was resourceful and very helpful during the whole process. I highly recommend Howard's and JR's services. He gets the job done! Tom N. read more

Cindy H.

6 years ago

I am truly happy with the personal service and the ease of reaching a knowledgeable person on the phone. My sales person, Lorenz, knew products and could answer my questions. He helped guide me to the Howard's website to see the appliances and check the specs. By phone I was able to select two appliances and schedule a delivery/installation date. After purchase, I received prompt emails containing the sales receipt and the full confirmation details. Delivery and installation was smooth, and I couldn't be happier. read more

Leticia R.

12 years ago

Howards was recommended to me by a coworker after I explained my horrible experience with Paul's TV not responding to my requests and over charges of a convection oven. I again was recommended to see Travis at the Torrance location. He was extremely knowledgeable, I had explained to him what I was looking to do majority of the time in the kitchen and he showed me two or three models that would work for my lifestyle and my price range. I received my oven within a day and it works great! read more

Dennis G.

5 years ago

Purchased a washer and dryer from Howard's in Torrance. We are very happy with both of these appliances, but had an issue with the washer while in our extended warranty. Manager Joseph Lionetti saw that there were some unusual issues with our warranty claim, took a personal interest in getting it resolved properly, and went well above and beyond our expectations in this process. He was instrumental in getting our issue fully and properly resolved. Than you Joseph! read more

Steve O.

5 years ago

What a pleasant experience I will say from the beginning. We had a new employee in training and he was obviously being trained by someone who knew everything about appliances. All of the staff was so helpful and explained everything well to us. Great deals and everything was in stock, which was a surprise because other places we visited that weren't as friendly and informative had 8-10 week lead times. Thank you all at Howard's for taking such good care of us. read more

Pablo N.

1 year ago

We came to Howard's Torrance to look at refrigerators. We were shopping for a refrigerator when we met Saleem, a good example of great customer service, well verse of his appliances and best of all it was easy to talk to him. He had great knowledge of the appliances they have on stock and helped us to select what we needed. He was able to help us get something affordable within our budget. I will come back. Thanks Saleem read more

Kendra M.

4 years ago

When to Howard's today to purchase a washer and dryer and I had such a great experience! Anita Patel helped me with everything I needed and was so helpful, kind, and knowledgeable. Anita was recommended to me by my daughter who had a phenomenal buying experience with her back in 2016. I will always contact Anita for all of my buying needs in the future! Thank you Howard's Appliance and Anita Patel! :-) read more

Alasdair P.

8 years ago

Ended up spending a bit more than I was expecting to on a Frigidaire Professional gas range and a Frigidaire microwave after great service from Michael. Appliances arrived the following day. Delivery guys were efficient and polite. My wife loves them both (the appliances, not the delivery guys), which is what's important! read more

Howard's - appliances - Updated October 2026

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This is an update from my last review. I strongly discourage anyone looking for appliances to…read morepurchase from here. I found this place on offer up. This is now an appliance store, not a furniture store. Their customer service is Sugar Honey Iced Tea, served with a smile. The guy up front that I thought was helpful wasn't. The compressor of the first refrigerator I purchased was blown within a week and then I had to figure out how I was going to haul it back to this location to swap it for a different fridge. They don't offer refunds. It's very difficult to get in contact with anyone over the phone, the number posted online is the number to the furniture store that used to occupy this space. Long story short, my experience was a nightmare in the daytime. I would give them negative 2 stars if it were possible.

Just bought a sofa with Chaise from this store. The owners are very kind and helpful. Although it…read moredid take around 3 weeks for me to receive my sofa, the gentleman who sold it to me was very informative in telling me it would take longer than normal to receive my particular sofa. The free local delivery was a plus! The people who delivered it were QUICK and very kind as well. Overall I'm very happy and LOVE my new sofa.

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(884 reviews)

We went to Mattress Stop the other day and David greeted us. He was very friendly and informative…read moreregarding mattresses. He offered me a Beautyrest Black floor model that I liked but couldn't bring myself to pay $2000 for a mattress. I was looking at paying around $1,200 but didn't see one I liked for that price range. I would definitely recommend this store to family and friends. They have a local brand mattress that was very reasonable and great quality. It's definitely worth stopping by mattress stop to take a look.

I was on my way to Living Spaces to look for a Mattress. I seen Mattress Stop at the nearest…read moreintersection. Decided to stop and I was greeted by some beautiful friendly pets and there was David who was very welcoming. I explained what I needed and he was very knowledgeable and had loads of important information on the type of bedding that may be a good fit for me. Well after a good while I decided Living Spaces was not in my best interests. David gave me a deal I knew living Spaces was not going to give me because of the budget I had. We negotiated a delivery day it came on time. Delivery person was very professional, friendly and quick. I will be referring people to David at MATTRESS STOP !!

Mattress Firm Torrance

4.6

(73 reviews)

Fantastic customer service and knowledgeable staff. Anthony was kind and informative. Definitely…read morerecommend this location.

*Update: New mattress was delivered and set up on time, old mattress and box springs removed and…read morehauled away. Pillows shipped via UPS and arrived a few hours before the mattress (and adjustable platform). The delivery guys were 5-star. Friendly, respectful of my home, fast and efficient. I tipped them $50 cash - they earned it - HEAVY lifting up/down - it all turned out great. Mattress Firm delivered what they promised! Recently, I had not been sleeping well and suspected my mattress might be the problem. I tried rotating it and got a few nights of temporary relief, but the discomfort quickly returned. My wife felt the same way and told me the mattress no longer felt supportive. Thanks to her habit of saving receipts, we discovered that our "luxurious" Stearns & Foster was actually 15 years old. It had served us well, but we had clearly kept it past the typical 10-year lifespan. After doing some preliminary research, I decided to visit Mattress Firm, a company I have trusted for years from my time in Northern California when they were still Sleep Train. I was pleasantly surprised to find a location close to home, so I headed over. What an amazing experience. The store associates Jackson and George were fantastic. Jackson was our main associate and he was knowledgeable, patient, friendly, and completely focused on helping us find what we truly needed. There were no high pressure sales tactics and no pricing games. George offered helpful advice when asked, and his input made the experience even better. Seriously, could mattress shopping actually be fun? In this case, yes. We ended up choosing a Tempur-Pedic mattress with an adjustable base, something I never expected but am very excited about. I am already looking forward to finally sleeping comfortably again. Thank you to Jackson and George for making the process enjoyable and stress free. And thank you to Mattress Firm for hiring and training such outstanding people. Combined with competitive pricing, it is easy to see why you remain a trusted national brand. 5 stars.

Sit 'n Sleep

4.8

(160 reviews)

PLEASE ask for Wayne for you need any assistance. His…read moreknowledge, patients and expertise when it comes to mattress has helped so much. He understood my sleeping situation, explained how the mattresses are made, and suggested which would be the perfect mattress for my sleeping situation. Definitely recommend Wayne !!!!! He's the man with the plan

I thought I left a review on this store. Wayne at Sit n…read moreSleep Carson, CA, needs to be recognized for his professionalism, knowledge and patient customer service. If you're in the market for a new bed, go see Wayne at Sit n Sleep in Carson, he will make sure you are well taken care of and happy with your purchase! Thank you Wayne! *P.S. I have to admit I wanted to bargain shop, almost like buying pots and pans, but in this case, I decided to go with what I wanted, how it made me feel, while laying on the mattress, while also keeping my choices between 2 selections and then considering the price. I did get what I believe will keep me comfortable, happy and satisfied for the long term. Queen size, adjustable base, bed vibration, silk covered neck pillow, cotton sheets. "Satisfied"!!!!

Ortho Mattress

4.5

(91 reviews)

David was so professional and patient with me and my husband. He took his time with showing us how…read moreto choose a bed. Most places we went to did not provide us with this type of service. The prices was definitely right for us. David was very helpful and kind human. I would definitely purchase another bed with him in the future. THANK YOU DAVID!!

Not very friendly employee..wanted to sell me the most expensive bed…read more We walked in, and no one was in the store shopping on a Sunday afternoon. I asked questions, got very little info on the answers...almost like he just wanted to be left alone... so we left and went elsewhere

Arte Finest Furniture

4.0

(32 reviews)

I have been getting furniture from this establishment for a very long time. They do a great job and…read moreI love the option to also get custom furniture made which I have done.

They made the most beautiful nursery furniture for us. I drew a couple pictures of a changing table…read moreand wardrobe with specific dimensions and they built it exactly to those specifications. They were open to any changes along the way and really described the difference between the different wood types and knobs and any other finishings. We are beyond happy about the furniture and will use it forever. Thank you George for helping us out all along the way!!

Ethan Allen

3.0

(32 reviews)

•$$$$

My wife and I went into our local Ethan Allen store and tried to buy a chair that was marked down…read moreas the floor sample. The sales person and Merchandise Manager refused to sell it to us for the price marked, claiming that the chair was missed tagged!!! As customers for over 25 years, we were shocked that they refused honor the marked price!!! #FarooqKathwar, #catherine.plaisted@ethanallen.com

Amazing decorating ideas and coordination. Furniture is great quality and good buy.read more

Discount Appliance Guys

5.0

(37 reviews)

Super happy with the service I received from Discount Appliance. Kim was extra helpful in…read moredetermining the correct size refrigerator, arranging for a delivery time, etc. Most importantly she was available as the contact person and communicated well. Very much appreciated! The delivery (and removal of my old fridge) was smooth as silk. The installers, Rigo and Josiah were professional, polite & friendly ... not to mention efficient and Strong - they had to navigate both the old and new fridges up and down two sets of stairs! Start to finish a perfect experience. I highly recommend them!!

This company came highly recommended and I needed a washer and dryer ASAP!…read moreI had the pleasure of working directly with Kim and she did such a fantastic job sourcing recommended washers and dryers for me and gave me multiple options to choose from based on my needs. My husband and I were very satisfied with choice of products in stock and the attentive friendly service. Major plus - Install was quick and easy!! Thanks Kim and Discount Appliance Guys!

Eduardo's Appliances

4.2

(10 reviews)