I thought I left a review on this store. Wayne at Sit n Sleep Carson, CA, needs to be recognized for his professionalism, knowledge and patient customer service. If you're in the market for a new bed, go see Wayne at Sit n Sleep in Carson, he will make sure you are well taken care of and happy with your purchase! Thank you Wayne! *P.S. I have to admit I wanted to bargain shop, almost like buying pots and pans, but in this case, I decided to go with what I wanted, how it made me feel, while laying on the mattress, while also keeping my choices between 2 selections and then considering the price. I did get what I believe will keep me comfortable, happy and satisfied for the long term. Queen size, adjustable base, bed vibration, silk covered neck pillow, cotton sheets. "Satisfied"!!!! read more

I purchase several mattresses from sit n sleep from Dennis who is a associate he has very excellent service he is polite and very good to his customers he goes out of the way to help me pick the mattresses it' is my second set of mattresses that I bought from there I hope he is still there when I need to purchase more mattresses from him thank you Dennis and my family read more

Sit 'n Sleep - Mattresses Near Me - Carson, California

My wife and I walked in and were instantly greeted by Mr Wayne Hargraves who was very polite friendly and answered all of my question even about past orders. He is also the Store Manager. Love the sheets they sell purchased more sets and pillow. Mr Hargraves was the best. Sit n Sleep did well by hiring and promoting this man. read more

Came here to look for a new bed as our old one is out of commission. Wayne H. helped us through the whole process. He was very knowledgeable and knew what direction to point us to. He explained everything pretty well and it made the picking and narrowing down process painless! We didn't feel like we're being upsold on anything. It was more about what stood out for us and what would be a good fit. We also had questions about protective covers and he recommended a great solution. Highly recommend going to this store and talking to Wayne (if you have the pleasure to do so) read more

I've been desperately in need of a new mattress and needed help figuring out which mattress would be best for me Wayne was so helpful and made the process super easy ! read more

I had a great experience at the Carson location. I previously purchased my mattress at the Pasadena location about 3 years ago and decided to upgrade my bedroom furniture. The quality of the pieces is excellent and I'm extremely happy. Also the customer service overall was impressive. read more

My boyfriend and I had the BEST experience thanks to Wayne. He was incredibly knowledgeable and kind! Plus, he helped us get the perfect mattress at an awesome price! Thank you again, Wayne! read more

Store manager Wayne went above and beyond to help us purchase our mattress. Really happy with his service and would recommend, did not feel pressured to purchase. Thanks read more

Wayne hargraves store manager he was so kindly and knowledgeable he help me a lot he is very welcome read more

Sit 'n Sleep - Mattresses Near Me - Carson, California

Wayne is the man, got me set up with the mattress that fits me right. Bundled with some sheets and mattress protector, I'm good for another 10nl years. Thanks Wayne! read more

My boyfriend and I walked into Sit'n Sleep today looking for a new mattress when we were approached by Wayne. Wayne was not only knowledgeable but also incredibly patient and attentive to all my questions. Wayne went above and beyond to ensure that I understood everything and that we were comfortable with each step. His professionalism truly made a difference, and I would highly recommend him to anyone in need of assistance. Thank you Wayne for your exceptional support!! read more

I had a great experience with Wayne. His service was exceptional, and his knowledge was outstanding. He was able to provide insight into various selections and distinguish the values of each mattress. read more

Really great service! Wayne was really patient and showed us the great variety of selections that were possible, including their prices and features. He is truly enthusiastic about his job and made picking a bed so much easier :) read more

Great service ! Wayne was very knowledgeable about the mattresses! Made the shopping experience very pleasant ! Totally recommend!

I had the pleasure of being assisted by Wayne Hargraves.he offered me any and all discounts he could as a manager.customer service and empathy for my situation was on 100%. read more

Wayne was really helpful and gave us a great deal on our first bed. Helped us with a black friday deal.

Everything went amazing! Came in with questions/concerns purchasing a new mattress, was greeted by Wayne Hargraves and he was extremely helpful and very knowledgeable. He allowed me to use the on site bed match making machine to pin point an exact bed for my body type. With Wayne, I was able to exceed my expectations and made the decision to go with a King Kohl and a mattress cover for all the beneficial gains that comes with sleep. The price for the mattress definitely immaculateDefinitely will comeback in the future. Thank you read more

Great Service! Excellent customer service by Rafael Ruiz . He was very knowledgeable. Beyond happy with my purchase. read more

Wayne was so helpful! He was very patient and accommodating. He showed us multiple mattresses that we liked and even helped us choose sheets. We will definitely be returning the next time we need a new mattress. read more

I invested in an almost $4000 mattress, ut was sent to me defective/softer than the store model (I took & have my own videos of how deep I sank into each), and am now experiencing impact after impact. A 'manager' sold this mattress to me, did not inform me of the proper foundation that is necessary for the mattress to meet standards/warranty had it had any issues. I would definitely expect these things to be verbalized with such a purchase. A separate departmebt/company comes out to inspect the defective, takes pictures, measurements and such. That department did find the mattress was sinking, and because it did not have the 5 required slats I wasn't aware it needed, only 3 slats, the defective mattress is not covered. There was an opportunity to make the necessary updates for warranty (another inconvenience to not only me, but also my dad), I called a couple days ago with the updates, was told someone would call me tomorrow and lmk if there was anything else I needed to do/send, only to find out there were no notes from my call 2 days ago, and then to be told I only get 1 free inspection per year. All I wanted to do was support my body during the gestational period of incubating a baby and instead of a nice smooth investment, I am experiencing inconvenience after inconvenience, & prolinged stress over a period of time. No one would expect such an investment to be such a hassle, especially during a pregnancy. I would definitely expect a more workable, effective & time friendly solution & support. Feeling so bamboozled with this experience. read more

Never buy from this store. I bought a dresser and still after a year smells horrible of wood smell. I've tried everything to get rid of it. I called horrible customer service and they won't come look at it saying I didn't have warranty which I did purchase extra for to have one. read more

Special shout out to Ralph Ruiz, the General Manager of Sit 'n Sleep in Carson! Ralph exhibited professionalism, superior customer service, expertise, knowledge in the different types of mattresses and mattress brands and was able to provide custom recommendations based off of my personal preferences. He made this experience as positive, smooth, and seamless as possible from selection to delivery process. Would recommend Ralph to work with to all friends and family! read more

walked in was greeted by Wayne great customer service got a brand new mattress under 15 minutes highly recommend coming to the Carson branch and speak with Wayne read more

Giving 5 stars.. not because I recommend this place, but because I know Negative stars isn't gonna get this review noticed. Needed a new mattress. $120 was paid for a mattress & mattress cover.. same day delivery GUARANTEED .. only the mattress was delivered, notified them and said they'd come back the same day with the cover, never came back.. called the company.. spoke to KEITH (store manager) he always sounded like he didn't care, called several times. KEITH promised to call back and never did, even after offering to go pick it up myself... they told us no NO NEED, Now no one has showed up with the cover and aren't picking up my calls. I know it's Memorial Day but this is really unprofessional. Why promise you're gonna do something at a certain time and not do it. Still calling and still waiting to know what happened to my cover. read more

LOVED this store. I am in the process of moving, so I'm in need of a mattress. I saw the reviews for this Sit 'n Sleep, so I came in with very high expectations. I could not have been more happier to have come in and "test drive" mattresses at this particular location. Juan, the sleep consultant, was fantastic! My grandfather and I came in with our questions and Juan was very knowledgeable on what works for different body types and sleep styles. Juan used the "Bed Match" and then from there was able to really delve into which mattresses would be best. Additionally, he asked questions and made us feel comfortable. Not only is customer service great, everything is sanitary and clean (which in my opinion should be required of ALL furniture stores). This location shares a parking lot with a hair salon and sushi place, so it could get crowded, but all in all, this was such an amazing mattress shopping experience! read more

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Javier was the best part of our experience for sure. He was SO knowledgeable, patient, kind, and fun! The whole system of scanning your body and answering a few questions made the process SO much easier. We came in thinking we knew what we wanted in a mattress and left feeling completely different. It was honestly really cool. And it was delivered the same weekend! Very glad we came here and recommend you do too and ask for Javier! read more

Ralph was a helpful salesman and not pushy at all. Prices were reasonable and quality was good. The whole process was very easy.

As soon as my sister and I walked through the door, we were welcomed by Robert and asked what style of beds we loved sleeping on. He gave us a protective sheet and showed us 2 soft style beds, one with springs and the other memory foam. Those were nice but we still weren't sold. After I gave him a description of a hotel bed that you never want to get out of, he took me straight to my dream bed and I didn't want to get up! (Though the price was going to make me as it was out of my budget) He showed my sister a really nice bed too and as we were laying in those awesome beds, he found 2 of them that were available at 1/2 off! I loved how he listened to our needs and found exactly what we wanted at the price we wanted. Thanks again for the exceptional service Robert! read more

Didn't purchase a mattress from here but my experience was perfect. Customer service as good as could be.

Robert Cueva assisted us with finding the best mattress that will be suitable/comfortable for my back issues. He was patient, professional, and friendly. He answered all my questions and felt very confident about getting our first Tempur-Pedic mattress! We love our new mattress and I have no back pain! Best investment! Thank you Robert!! Highly recommend this location and Robert! read more

Keith P. made purchasing my new mattress super easy. After trying out the mattress in store, he gave me the option to order with him over the phone, which I did. The mattress was delivered very timely and courteously, and I have been sleeping well since. I love my Sealy Posturepedic! read more

Came in looking for a new bed , Marcus was quick to greet us and show us around to what I was looking for ! Didn't spend more than an hour and he got us the best deal and a new bed! Thank you Marcus appreciate your help! read more

After two purchase experiences we are very satisfied. We went to the Torrance store on Hawthorne. They had a Gazillion mattresses to choose from and our salesman Kendrick was totally helpful as we navigated the bizarre and confusing world of mattresses. After purchasing the perfect mattress for us (King Coil-plush) the delivery guys Fernando and Carlos were careful and skilled. No bumped walls or scratched floors. And they were quite pleasant, almost fun. We are now big fans of SitnSleep because they earned it. read more

Walked us through the diffent mattress options and showed us the different choices. No pressure as we settled on the right one for us and in our price range. Paperwork was painless and quick. Decided on delivery date. Delivery showed up without a problem and set up was fast. Omar and Hector were profesional and were in and out. Even my dog didn't bark at them. Lol read more

Stopped by after work on a whim and I'm so glad I did! Javier is the guy to go to. If you go, tell him I sent you!

Incredible service. Great selection. The salesman we worked with made shopping for a mattress fun. He was incredibly nice and helpful. We'll go back when we need a new mattress again. read more

Amazing customer service! The salesman we worked with, Justin, made looking for a new mattress very easy. Very helpful! Delivery was amazing as well. We picked our mattress out on Friday evening and they delivered early Sunday morning (an hour earlier than expected). The delivery guys were very professional and they were in and out within 10-15 minutes. Overall, great experience. read more

Eli was super helpful with helping me pick out the bed that I wanted. I came in with a vague description on the mattress I was looking for and he found it. This Kingdown bed feels the exact same as the bed I had in my Vegas suite this past weekend. Definitely fell in love with it and had to take home the Cal King version. read more

Sit 'n Sleep - This Kingdown bed feels the exact same as the bed I had in my Vegas suite this past weekend. - Mattresses Near Me - Carson, California

My hubby and I popped in with my parents after a trip to Ikea (conveniently this location is across from ikea) to find a new mattress for the new bed we had just purchased for our new apartment. We arrived around 8pm. We were very surprised but delighted that this location is open until 9! Sabrina the superstar greeted us immediately and she took our temperature. She asked a few questions about our budget and our preference and started showing us a few styles. She showed us one a little out of our price range. Of course we fell in love with it. She worked with us on the price and we ended up going with the more expensive one. This was my first mattress buying experience and Sabrina made it so pleasant! She was super nice, not pushy at all, and we could tell she genuinely wanted to make us happy. Thank you Sit in Sleep! read more

This review is on the excellent customer service I received from Johnny Maldonado. He is perhaps the best salesperson I've ever come across, not just in mattress buying. He was respectful, honest, and just genuinely wanted to help. Mattress buying is not my favorite thing to do. I often feel like I'm being too picky, going from one bed to another trying to find the perfect one, while the salesperson sits with you on the other... After 3 other mattress stores, I found Johnny at Sit n Sleep in Pasadena, who normally works at Carson. He greeted me in a friendly manner and asked if I had a type of mattress in mind. After telling him my preference and budget, he walked me to several mattresses that fell into my search. He didn't try to convince me to buy or upgrade, he just wanted to make sure I found what I wanted. He gave me objective information like type and warranty so I could make my own decision. When I couldn't decide between two mattresses, he respectfully asked if I needed some time to test them. It seems like there's nothing more uncomfortable than lying on mattresses while someone watches over you. I appreciated that Johnny offered me space so I could test them without added pressure. I laid on my mattress for 15 peaceful minutes before making my decision. When I was ready to purchase, Johnny was very thorough in answering any questions I had. Buying a mattress feels like such an intimidating commitment but Johnny made sure all the fine print was explained to me. If you're looking for a mattress, look for Johnny Maldonado. My mattress arrived this week and it's exactly what I was looking for. I highly recommend him! read more