I love Neil Leeds, he's a great salesman and a caring dude. I once wanted to buy a mattress and called his personal cell number (which I know because he's given it on a podcast I love!) and he returned my call and answered all my questions! He seriously WON'T BE BEAT! read more

Mattress store is closed during normal business hours and got a sign on the door saying they only open the door and see customers on appointment only basis. What a joke. Never got a call back either. Went to Bob's Furniture down the street and bought the mattress from them. Now the owner of the business replied to this review with bunch of bs lol I was there at 10AM right when you're open for business, so your bullshit excuse about lunch break and etc goes out the window buddy. I bought a mattress there 2-3 years ago and someone was always there and store was actually 'OPEN'. Good luck with your shitty business tactics. read more

Came to buy a mattress the place is locked up tight at 4PM? Apparently having an open store in the middle of the week during business hours is too much to ask for. read more

Leeds Mattress - No one inside. - Mattresses Near Me - Torrance, California

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Ill try and make this short. My wife and I were price shopping for mattresses and I reminded her that Leeds has some great prices , bought a mattress at Leeds in Woodland Hills about 20 years ago and we were in the Hawthorne area. I stopped by and noticed the sales person was helping another customer and decided to use the bathroom to wait until he was done. As soon as I closed the bathroom door, the sales person barges in claiming the bathroom was closed due to plumbing issues, no sign the bathroom was closed..even though the door was open and the light was on. He started yelling at me stating you are not using the bathroom in front of a customer! He then proceeded to take pictures of my car as I was driving off! I felt like a victim . Do yourself a favor take your business elsewhere. I have never been treated like this! This why brick and mortar stores are losing business. Costco is great place to shop and treat their customers with respect! read more

It was a pleasure working with Neil to find exactly what we were looking for. He made sure to find a mattress that fit our budget and my son loves it. It was a fast delivery and easy process. Thank you, Neil! read more

*** VERY HAPPY!! *** This was my 3rd time purchasing my mattress here. Neil always helps me select the best mattress for my needs, conditions, and preferences, and I am VERY HAPPY with my new mattress, again!! I HIGHLY RECOMMEND Leeds Mattress. read more

Second time I've bought a mattress from Leeds, Neil is great and honest guy he won't oversell on something you don't need. We need to keep supporting our small local businesses. There's not another person like Neil or place like Leeds. Would definitely recommend to all my friends and family. read more

The owner runs the shop, have a great deal of respect for that. Leeds has a good selection that will fit your budget. I liked it so much I bought the floor mlfrl read more

[Review #318] 2018 Yelp 100 Challenge (88/100) Not a complete review because the store was closed... though its posted times (both on their door & Yelp) said Sunday store hours are from 11:00 AM - 6:00 PM, we were there at 1:02 PM & the doors were locked & showroom was dark. We may return later in the week. Ironically, this was the 2nd mattress store we visited today... with both claiming to be open but weren't. =( read more

How have I not written a review for Neil?! Gosh, I want to apologize because in all honesty? This is THE BEST service that I have received. I still smile when driving by because it was that rememberable. My husband and I were looking were for a mattress in our new home, as newlyweds. We went to a couple of places but I feel that the trend is some soft no spring kind of world. It just wasn't what we were looking for because to be honest, we need the support! So, we walked in one random day and Neil was just opening up shop. He apologized for the messy appearance but I can't say I was seeing what he saw. He gave us no pressure but tons of information on the variety of mattress. It was just us, he introduced himself and kind of let us just roam freely. We hopped from mattress to mattress. We knew what we wanted after spending some time in the shop but we didn't want to commit right away. After a couple of days, we were ready. We drove by but the store wasn't open yet. Thankfully to the number left on the door, Neil responded to my text. Now, it may not be the norm but we did a deal over the phone. He gave me an incredible and reasonable price that couldn't be beat. I mean, we looked at the mattresses at discount spots and even Costco or what not -- nothing compared to the quality and what just steered us to come back was the service. So without further adieu .. we purchased our mattress. I can't explain to you how amazing it is. It's been a wonderful four months of sleep. We recently went to visit some family and I couldn't wait to reunite with our bed. I recommend Neil. And I am even more happy to say that the product is top notch. Oh! And the delivery was good. They were quick, and careful to not do any damage while delivering to upstairs. He was very responsive and communicative to when he was coming, etc. Again, don't do anywhere else. Just save yourself the time. Buy from here.. Thank you so much for the impeccable service. It's truly appreciated. read more

Summary: I had a bad experience with Leeds and specifically with Neil. Poor customer service. Firstly, I was told by the salesperson of a return policy that apparently did not exist. We were told of a no hassle return policy as long as we didn't return it for the first 90 days. We bought a total of 3 beds (couple of twins and a queen mattress with the box and frames). The day I was supposed to receive my bed, I was given a call stating that the beds weren't ready and had to be postponed for another week. Being understanding, I didn't make a big deal out of it. Once the delivery guys arrived, after removing our beds and setting up 2 of the beds, the delivery guy said that the queen mattress didn't come with the frame. We were perplexed and shocked that the delivery guy was insisting that we didn't buy it. We mentioned that this is unacceptable and will not accept the delivery then. So now the delivery guy was upset and he made some calls to the owner and decided to get this resolved by taking the frame from another customers order to get this problem solved. So now about 6 months later, I didn't feel comfortable with one of the mattresses, so I made a call to Neil to see how to get a return facilitated. Rather than explaining the policy and in a professional manner. He was beyond rude and unprofessional by talking over me and ridiculing my claim of his sales people and what they stated. This was the final straw and now I am sharing my story and my poor experience with Leeds. read more

Leeds is fantastic! They beat the price I got from Sit and Sleep and the service at Leeds is fantastic. I don't know Jack about mattresses and they walked me through how to pick a proper fit and I couldn't be more happy. The store is really nice and clean and the staff were super nice and professional. They didn't try to talk me into something more pricey and everything showed up to the house fast and perfect. Will definitely get my next bed from Leeds! I'll tell my friends too! read more

I thoroughly enjoyed buying my mattress from Leeds. Neil was extra patient, kind, and very knowledgable. I dreaded the idea of shopping for a mattress and this experience was a great surprise. I can't wait till I need another one. I know just where to go. And the mattress is great! Thank you for your great, old school style service. Your a good guy and I hope to see you again soon. :-) read more

Neil, I just want to thank you for being so honest, patient, and caring with Clara and me, even though we walked in at closing time. I feel like I didn't just meet and speak to a great business owner/operator; rather, I was meeting and speaking with a friend I've known for ages. He took amazing care of us, and we were able to share great moments of our pasts with one another. I highly recommend you get your mattress from Neil. It's refreshing to know that good, honest businesses, like Leeds, still exist. "[He] won't be beat" in terms of price, and you'll be getting a great quality mattress. Thanks again, Neil. read more

GREAT product, service, and value. I decided to wait over three months to post my opinion of the mattress that I purchased and my opinion is still very positive. When I travel I look forward to come home to my mattress as my body has adjusted nicely to it. It has helped much with back discomfort and more quality rest. A visit to Neil is very enlightening. Hear him out about mattresses and the many misnomers about what our bodies really need in a mattress. Thanks Neil ... read more

My boyfriend and I went into Leeds and got exceptional customer service from Mr. Leeds himself! He explained very thoroughly how to protect and maintain our mattress, and gave us an extraordinarily huge discount! 5 stars all around!!!! Thank you Mr.Leeds read more

Wanted to buy a full set with adjustable frame, but when I walked in, the only sales person on the floor was busy with a customer. I started to use the restroom, and the sales person yelled at me for not asking his permission to use the rest room. I was stunned. Total jerk. I wouldn't shop here if I were you. At least not without asking permission. If I could leave a minus review, I would. To top it off, when I said,"I didn't interrupt you because you were with a customer", and that, "I wanted to buy a mattress." he said," I don't care. You don't come in here without asking to use my bathroom!" I responded with, "then you just lost a sale!" he then said he didn't need it (the sale). Unbelievable. I left immediately. And just to keep the record straight, I never laid a hand on the salesman, and left without entering the bathroom. The implication in his comment that I damaged his bathroom is unfounded, and he was anything but kind to me. I expect the video to show his aggressive movements towards me, a customer wanting to use the bathroom.... read more

After reading the reviews I decided to stop by and give this place a shot. No bs, Neil has my business for life. Great experience, very knowledgeable, informative without the sales pitch. It's not everyday you meet someone in sales and you come out feeling a friendship was established. There's a reason he has the reviews he has. Felt I received outstanding customer service and a better deal. It's all about comfort, the mattress I received is exceptionally comfortable and I sleep better knowing a received that comfort at an unbelievable price. Neil has been in business for over two decades, theres no doubt it's repeat customers. If you're looking for a mattress, this is the place. read more

Hello Neil. I want to Thank You for taking the time to show me the differences in mattresses. I appreciate the time you spent with me! To anyone reading this review and in need of a mattress, I price shopped at 5 different local mattress stores and found Neil at Leeds to be the lowest price in town. Neil is the guy to buy from! Neil's Prices at Leeds Mattress Can't Be Beat!! read more

Well I thought he was a great guy. We got a super deluxe type bed that we wanted to get it, it was adjustable and is very comfortable. You get a great price. I hated how a few people can be rude to a nice person. This is the reason I am writing the review. If you're looking for a deal The deals are here.we got our bed custom-made which made my wife very happy. Happy wife happy life. It also save my pocketbook. read more

I purchased a mattress on Tuesday and had it delivered on Wednesday as promised. Neil was knowledgable while going through what's available on the market down to the difference in material. I enjoy when someone specializes and understands their craft. Delivery went well. Driver showed up on time and willing to work. He took the new mattress upstairs, unwrapped and placed it on the bed frame. Even took the trash with him. I would recommend Leeds if you're looking for a mattress or good conversation about the mattress industry. If I remember I will give updated review, as time passes, on how it holds up. read more

I've know Neil with the Deal Leeds for a long time now and he's always been one of the kindest and hardest working people I've known. He keeps his store immaculately clean and he treats his customers as if they were family. I won't be beat!! read more

Great company,cheap,reliable and great deals . deffinately recommend.delivery iptions available too.

For years my wife and I never had the best sleep due to poor mattresses but Thanks to Neil and all his help and knowledge I sleep better than I have in years. Best mattress and prices! read more

Wow worst customer service I have ever experienced . I came in with my mother today to buy her a new mattress. The very first question she had was if there were any specials on the mattress. The sales associate( who we later found out is the owner) replied by calling my mother cheap and started calling her a sinner and degrading her. I was ready to beat him senseless but my mother said it wasn't worth it. We told him we didn't need that kind of service and started leaving and he even followed us to our car and continued degrading my mom and then started talking about her Mercedes Benz and pointing things out that needed to be fixed WTF????AVOID THIS PLACE AT ALL COSTS .He takes bible thumping to a whole another level. read more

We were shopping for a mattress and happened upon Leeds Mattress. We had great help and service from Neil their sales rep. I would highly recommend Leeds if you are looking for a mattress. read more

We just got our mattress delivered Thursday night and here it is Friday night and we have literally not left our new bed!! We love it!! Neil is super cool and gave us a great deal on the Riviera pillow top Eastern King. Neil you are awesome, thanks for the great conversation and awesome mattress! I HIGHLY recommend everyone to come buy a mattress from Neil! We are so happy with our purchase! read more

I just don't like it, my back hurts. Did not work for me. My body made deep whole in the mattress in few months. I have another mattress that my son sleeps on. Sometimes I sleep there too. I bought this matters 6 months earlier than Leeds mattress. And that matters is in perfect condition and I payed much less for it too. Buying Leeds mattress I thought I would get better quality but didn't happen to me. Two stars for helping me do not sleep on the floor. Going to get a new mattress. read more

I would recommend Leeds Mattress to whoever is looking for a perfect mattress on a budget. Not only was the mattress perfect for us, the quality of the service provided by Lynn was over the top. Great company, great products, honest and you won't feel cheated! read more

Although we did not purchase a mattress from him today, Neil provided my family and I with excellent and honest information. I've did some research before looking around and he explained everything pretty much on the button and then some. The prices in the stores are very reasonable. I would highly recommend people at least stop here and take a look around and ask questions. Neil's approach was very professional and was not pushy at all as opposed to the other places we went to. read more

Hello, I was very pleased to talk with Neil when I called and he sent me to meet Lynn at their factory in Montebello and she had samples out for me to see and lie down on. The staff was very nice too. So I told them I had other prices and well they beat them. I want to thank Lynn and Neil for a great experience and recommend that you try them and they will help you plus like me I had a budget being single dad of 3. I will be back for more mattresses. Thank you, Lynn and Neil. Very cool indeed. They are the Best. I really do say before you buy from anyone else call or stop by it would be a mistake if you don't. Again thank you. read more

If you're like me and appreciate quality customer service like it used to be, this is the only place you need to go for mattress shopping. I know how daunting buying a mattress is, IT SUCKS! So many brands, gimmicks, prices etc. I came to Neil after buying not one, not two, but three mattresses from Sears in the space of a few months. EVERY one caused severe back pain (and I'm a young fit woman). Sears also has the worst customer service I have ever encountered. They kept charging me all these bs fees every time I exchanged. I ended up being a few hundred dollars out of pocket and NO mattress to show for it :( By the time I came to see Neil, I was grumpy, sore and my pockets were lighter. He immediately told me the mattress I needed. I was skeptical of course, I had been ill advised so many times. I went away, did research, came back to Neil. He told me again what mattress I needed. Me continuing to be stubborn, I told him the type of mattress I'm used to, he offered to custom make it for me to my desired specs, which would have cost more money, but again reiterated the mattress he saw fit for me. I took the chance and went for it and I'm delighted I did. The mattress is a dream, no more back pain. He also gave me a great deal to try offset some of the expense Sears had cost me! How awesome! He also kept in contact with me via text to make sure my delivery came and I was happy..hours after the store had closed! Who does that these days? Two pieces of advice for your future mattress purchase: First, DO NOT go to the giant superstores, they don't give a hoot about you, believe me. Second, forget everything you think you know about mattresses. All my months of research and Neil told me in about 5 seconds what mattress I need lol! Listen to the man, he knows what the hell he's talking about ;) read more

We were way overdue for a new mattress and I remembered Neil's advertisements from years ago. I looked him up on the Internet and went to pay his store a visit on fourth of July weekend with my wife. My previous experience buying a mattress from a well known local retailer had been less than satisfying. I explained to Neil that my wife was having a problem with neck pain and that we suspected that the old mattress could be a part of the problem. Neil spent a lot of time with us and was truly interested in helping us to find the right mattress at a price we could afford. I tried several mattresses starting at the lower end and working my way up to the higher end mattresses. Neil explained to me the differences between each of the mattresses and how they were manufactured. Neil arranged to have the new bed delivered and the old bed removed for recycling which made the whole process painless and easy. Dealing with Neil was like meeting a new best friend. He was extremely knowledgeable, friendly, honest and gave us a great deal. After a few weeks of sleeping on the new bed my wife's neck had markedly improved and we love our new mattress and box spring set. Neil is a wonderful person and a great businessman who's sole desire is to satisfy his customers. Forget the Internet and big box stores, Neil will take care of you with a personal touch. read more

I took my mom to leeds to find her and my self each a mattress, Neil was super helpful and did not push us to buy anything just told us to lay down relax and find the one we like once we both found the one we wanted he was amazing and got us the delivery day we wanted although it was short notice. He was not pushy at all but knew what he was talking about. The delivery guys Jesus and another guy there helping him were in and out within 20 minutes of getting there and that's with hauling away our old beds.. so so happy Thank you Neil and staff read more

Got a queen mattress at a fantastic deal with quick delivery and great service! Thank you, Neil! My son loves his new bed!

Before buying your mattress you have to go here. On December, my husband and I bought a full mattress for our son. Neil helped us. He was helpful, knowledgeable & kind. We went the first time to check prices, then we shopped around, and decided to go back. I called him a Saturday, it was 6pm, he was closing and he waited for us. He gave us a great price, great service, & and the matress was delivered a day before was promised. Thank you Neil :) read more

I went to sit and sleep before coming to Leeds. I cant believe I wasted my time! I should have came here first. Neil was such an awesome sales person, he's extremely knowledgeable and will work with you to meet your budget while finding the perfect mattress. Their prices are extrenely affordable. What you see on the price tag is what you pay including tax! So no surpises. Neil was very honest, patient and took the time to even give us tips on taking care of our mattress in the long run. Definietly check this place out if you're purchasing a new mattress. read more

Great mattress choices, service, and price. All in a very convenient reasonably sized location. I just don't think you can do better anywhere. My wife and I bought seven beds here to furnish a family cabin, all super comfy and delivered without a hitch. Heading there now to get a new bed for our house. read more

I love Leeds mattress store because the beds are comfortable and made of great quality. The customer service is excellent based on my personal opinion, and I would definitely recommend anyone in need of a mattress to purchase it from this store. He won't be beat ! :) read more

It has changed my life, I can't stay awake more than 30 seconds after hitting the pillow! I used to play scrabble on my phone before falling asleep, and now I can't even play one round before I am konked out! read more