Keith Palafox is great with customer service. He did not upsell us or ignore us. He gave us the best customer service We did end up purchasing with him and I got exactly what I wanted. Can't wait for my mattress to arrive. Store was clean. Keith is welcoming. I will update if we have issues with delivery. Let me not forget to mention that there was another gentleman working there who also got up to greet us. There is ample parking. Store is large. You don't get bothered with annoying sales tactics or upselling. This was great. We had the same experience at another store where Joey T was magnificent. Joey T provided the utmost respectful and helpful service. We went back to his store and he wasn't there. But we kept looking at other stores. And we stumbled upon an equally amazing person, Keith. Glad we were able to find what I needed. read more

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It was time to look for a new bed. Our old bed, only 6.5 yrs old began to sink on my side. Actually I fell out of bed twice and hit my head... that is the time to get a new bed. Went to a mattress store, and got a bad vibe on the employee. So we left there and went to Sit & Sleep because I found a bed online (oh no) and wanted to see it in person. According to the ad, it was available at Sit & Sleep. When we walked into the store, it was quite large inside. We were greeted by a man, named Javier, who helped us. I told him about the bed I had seen online... he was quick and honest about that bed... not to be mentioned here, but when he said they get a lot of returns on that bed I said... NO...I did get to sit on that bed, and NO I sunk on the side... We started looking at the beds. We both agreed it was to be a Cal King size bed. When we stay in hotels, we always get rooms with a king bed, not a Cal King bed. I measured our bedroom length & width. Cal King bed is 72wide x 84long. King bed is 76wide by 80long. I knew a Cal King would fit better in our room which is 12ft by 11ft. My husband really did not care that much with bed search, just as long as I am comfortable, that is what matters most. I have sciatica and lower back pain, so we need a firm bed that can hold up to our weight. We tried the first bed out. For me I felt it in my lower back, I could feel my back hurt a bit... too hard. The medium bed next to it was nice, but to me it felt too soft... Kinda like the 3 Bears: momma bed too soft, poppa bed too hard... And so we looked at a couple more beds, then came to bed that we ended up taking home. King Koil Onxy Hybrid. I sat on the side of the bed, as I do every morning and night. I sat on the end of the bed; I did not sink. This is important to me. The bed needs to be firm and be able to sit on the sides without sinking. Hubby laid down, he was happy, almost fell asleep... Javier asked if we thought about adjustable beds. I was curious, so he pulled out the remotes for it and raised the bed up. How comfy can it get! WOW, very nice. I knew in advance that an elevated head actually helps those who snore, like my husband. I was hooked. Javier did his job well. We ended up buying it. We also got the base for the bed. It is not a low-end value of a bed. Plus, a set of sheets and mattress protector. Why not splurge on a great bed. The one thing that caught my eye on the bed: 25-year warranty!!! That is huge. As my husband said "this will be the last bed we buy". I'm sad, but it is true, I am 64 yrs old. We have had the bed for a little over 2 weeks now. I have slept better, my husband does not snore, unless his side is lowered. Every night I have had my side elevated. It is comfortable. We even had both sides at almost a 90 degree angle watching tv in bed. We do need a headboard, as I did lose my pillow one night lol. If you are looking for a great bed, don't mind paying the price, look at this bed. read more

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This location was AMAZING! We were immediately greeted by KEITH when we walked in and he was beyond helpful without being pushy at all!!! The selection at this location was astonishing, and the prices were reasonable! Definitely more spacious than the Carson location closer to us. Keith was friendly, professional, transparent, and funny! He gave us an INCREDIBLE deal with no pressure or sales pitch, which is rare these days! If we ever need another mattress this is the place to go, and ask for KEITH!!! read more

We had a great experience at Sit 'n Sleep in Torrance. My friend has cancer. He has slept on the same mattress for 20 years as he cannot afford a replacement. I had to help after learning this, so gifted him a new mattress, but it had to be no more than $1200. He order one from Costco, but once it arrived, he realized it was not plush at all - though it was advertised as such. His body hurts from chemo and he needs a soft, plush mattress that still provides structure. I asked my pal to drive around with me and try the mattresses out by laying on them to find the one that works best for his needs. We went to 6 other stores around town and Sit 'n Sleep in Torrance had, by far, the BEST selection. We told Keith Palafox our exact budget and that we wanted a plush to mediate some health issues. Keith was very professional - he never asked what health issues nor insinuated that my pal and I were going to share the bed, which other sales people did. We didn't want to share such personal stuff at a store, and Keith never said anything to make this an awkward moment. He was pleasant, low-key, and really tried to help us - not just help his sales record. He showed us every mattress in our range and we found THE ONE! No pressure, very chill, and a good value for the quality of mattress. He was able to deliver it the next day, too. Highly recommended! read more

Just there and the same thing. My wife was quoted one price and me another for the same product. BAIT AND SWITCH. BE CAREFUL; pretty sketchy pricing. 3 times this has happened now. . So much for fair business practice. read more

I spent $1640.00 on 2 Frontier 2 adjustable bases 4 years ago, plus $4225.00 for new mattresses.. A few days ago one of the bases stopped working. Angelica at Sit'N Sleep was great and got it repaired for $138.00. The power supply failed. It seems it was only under warranty for 3 years. I was never offered an extended warranty at the time of purchase. I called Guardian Protection Products, an OnPoint Warranty brand to file a claim and they were horrible. NO HELP. Do not buy a Frontier adjustable basses for mattresses. read more

We bought 2 mattresses within a few months I love the computer assist to find the perfect mattress for my body read more

We bought two mattresses at this store. Fred, the salesman, asked us a few questions and then made suggestions for what might fit our needs. He then had us try out the mattresses. We did not sense any pushiness from Fred, just a willingness to share information that might help our decision making. Though the mattresses were not inexpensive, they seemed to be well made and lying down on them was comfortable. The delivery of the mattresses was timely and efficient. They fit our beds perfectly and we expect they should perform as promised. read more

If I could give Fred Powell and Sit 'n Sleep 10 stars I would. When I make a large purchase I do some research online and keep a list of needs and wants In mind along with an estimated budget. I try to use the KISS method (Keep It Simple, Stupid) because the more bells and whistles you have, the more things can break and need repairing. Fred helped me narrow down my choices while keeping as close to my budget as possible. I needed an adjustable bed frame and a medium firm mattress. He showed me several combinations and answered all of my questions. He was so patient and knowledgeable! After I was done playing Goldilocks, with Fred's help I chose a CloudTech Stratus Euro Top mattress and a King Koil Frontier 2 adjustable base. I'd never heard of CloudTech before, but I'm thankful Fred introduced me to it. When feasible I hit the sales. Saved hundreds of dollars during their Presidents' Day Sale plus I mentioned the online coupon for an additional $100 off of my qualifying mattress. Plus all of the ordered items were in stock so I received next day delivery! I didn't want to spend one more night on my uncomfortable old mattress so that was a relief. The delivery guys were quick, considerate, professional, and even arrived early. Good sleep is an important investment so with your physical and mental health at stake, I highly recommend not buying a boxed bed and instead trying different types of sleep solutions with an expert like Fred to guide you. Doing so will improve your life. Thank you, Fred and Sit 'n Sleep!! read more

Johnny Garcia from Sit 'n Sleep did an absolutely amazing job delivering my grandma's mattress. He was kind, professional, and incredibly patient, and he went above and beyond to make sure everything was perfect for her. He took extra care bringing the mattress in, set everything up just right, and made sure my grandma was comfortable and happy before he left. You could really tell he cared and took pride in his work. We are so grateful for his extra effort and wonderful service. Highly recommend Johnny! read more

Visited this store Sunday afternoon and was promptly greeted by the store manager Robert who did an excellent job of educating us. The store has a great selection of mattress brands (Nectar, Purple, Sealy, Casper, Kingsdown, etc). I haven't purchased a mattress in over 20 years, the technology available today is impressive. We started with Bed Match which scans your body and suggests a bed type for you. The bed types are based on a color system they use at Sit 'N' sleep (blue, green, yellow, red). Robert provided us a liner so we didn't have to touch the bed surface directly. Then we moved on to test a series of beds and based on our comments Robert would continue to refine his selections to find something closer to what would suit us best. Eventually we ended up testing the Smartlife bed which can adjust to different firmness and tilts for both sides--it even comes with an app! Those beds practically sell themselves, but you get what you pay for a smart bed can easily cost +$5k. Robert went on to explain that they are also coming out with a cheaper version of these beds to make them more affordable. In the end, Tempur-Pedic was our mattress of choice, hoping to return soon to capitalize on a sale! Overall, Robert spent over an hour showing us different bed set ups and helped us figure out what types of mattresses we liked. Our experience met my expectations of visiting a premium mattress store. I was very impressed with Robert's dedication to helping us find a mattress that fit our needs. I also appreciate how honest Robert was when it came to prices. Knowing we wanted Tempur-Pedic he advised us that Temper-Pedic is price controlled and won't have as aggressive sales as other brands in the store. Although we liked Tempur-Pedic, I have no doubt we will be able to find a comparable option in this location. We have appointments with a few other stores, but I have a feeling we will be back based on the customization they can offer and the wide range of mattress types! read more

Sit 'n Sleep - This store has a wide selection of mattress brands - Mattresses Near Me - Torrance, California

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My back was hurting on a 10 yr old mattress so I went and asked for Larry but I got Johnny He tested me for what kind of mattress would work Bought an electric bed with a Nectar Delivered on time and no back pain Johnny made sure I knew what setting for my back Great experience read more

I had a great experience at the Torrance Sit 'n Sleep recently. Keith Palafox, the store manager, helped us. He listened to our needs, made several suggestions for beds, and helped us decide on a frame and mattress that best fit our needs. He worked with our budget and we chose a floor model that had extras we might not have been able to afford otherwise. Delivery was fast and the delivery men were excellent. They had to negotiate several levels and turns in our house to bring the bed & frame upstairs. They removed pictures to fit the bed upstairs and were very careful not to scratch our hardwood floors. Overall, we were very pleased with our experience at Sit'n Sleep and we will be back !!! read more

5-Star Review I rarely write reviews for purchases, but I had to make an exception after our recent mattress-buying experience. With the help of store manager Keith P., this purchase has completely changed the way I look at mattresses--and sleep! From the moment we walked in, Keith greeted us warmly and immediately got to work, asking thoughtful questions to understand our needs. I honestly had no idea how many different kinds of mattresses existed! He patiently guided us through a variety of options, and after trying several, we ended up selecting a Tempurpedic Hybrid. Keith was incredibly helpful, knowledgeable, and customer-focused from beginning to end. His professionalism and genuine care made the process easy and even enjoyable. Thank you again, Keith, for your outstanding service. My mother and I are so grateful. Anyone I know who's looking for a new mattress will be getting your name from me. You're not allowed to retire--ever! -Nicole and mom read more

Went into the store today, 12/2/25, ready to buy a Stearns and Foster mattress. The lone guy working did not acknowledge our entry into the store nor did he approach us. When I asked about firm and medium mattresses, from behind the desk he said, "It says on the tag which is which." He appeared to not want to be bothered. I let him know he was rude and left. I went across the street to Ortho Mattress where the salesman greeted us and answered all questions. read more

As soon as I entered the entrance of Sit 'n Sleep, I was greeted with a cheerful welcome smile. His name is Johnny Garcia. I went straight to the point and told him I needed a 38 X 75 mattress and he automatically knew that it was the measurements for a twin size bed. I was very impressed with his knowledge. He also placed me and my boyfriend on a stimulator bed that can detect what kind of bed our body would prefer. What I loved about his service was the fact that he did NOT ask me for a price range. Instead, he walked me through the store pointing and sampling a few twin size bed. I also mentioned to him that I loved the texture of smooth and soft and he was also able to point me out to a mattress that I fell in love with. It was the CASPER DREAM HYBRID MATTRESS !!!!!!!!! So perfect it felt like I was in heaven forgetting about all my troubles and worries. And that is exactly what I had in mind. To be able to come home and just sleep on clouds. Thank you so much once again for your professionalism, your care, help, and most of all giving me the best customer satisfaction ! And I forgot to mention that although I was not able to pay in full, he was very knowledgeable with other payment arrangments with financing. And also the best part is they deliver free right to your doorstep. Thank you once again for your service! I will definitely be coming back -Diana read more

Wife and I recently bought our first home and needed beds for the kids. As we walked in, we were quickly greeted by Jeff Colvin. Jeff was courteous and very helpful. Jeff answered all our questions and showed us different beds, pillows and even box frames with pull out doors for the kids. We purchased two queen beds and took advantage of the great sales. This was my fourth time buying a bed from Sit n Sleep since the late 90's and I would come back again. read more

Sit 'n Sleep - Mattresses Near Me - Torrance, California

Anthony helped us and was awesome helping us find a great mattress. Return policy is great as well.

After years of suffering with compressed rolled up online ordered memory foam beds, my wife and I finally decided to do the adult thing and physical go mattress shopping. Walking in we did not know what to expect but it was one of the best experiences we have ever had. Our Sleep Consultant Fred Powell greated us as we walked in and toured us around the facility. Showed and had us test multiple beds. Fred really spoiled us and with just a few questions (including budget) was able to narrow down and find the PERFECT bed for us. No pressure sale, No run around, easy and affordable financing well within our budget. Fred Powell and his team made our experience one of the best and I never thought I would say this but I Am Excited for the delivery of our new bed. Trust me, testing and buying a bed in person is one of the most important investments you can make for your body, do not cheap out by buying beds online. 1 - 2 years guarantee online beds do NOT compare to a bed that can last you 10 - 12 years. Thank you very much Fred and team I never thought I would be this excited about getting a good night's sleep (P.s. Black Friday sales have already started) read more

Sit 'n Sleep - Mattresses Near Me - Torrance, California

I just want to say how much I LOVE coming to Sit and sleep. Our salesman, Johnny Garcia was absolutely wonderful. They deliver such great service here every time we come here and always make us feel welcomed!! read more

Johnny Garcia was awesome! He gave us comprehensive information on each mattress choice we considered and assisted us in making a great choice! We ordered a California King, a Hermosa headboard, a side sleeper pillow. Thanks brutha! The delivery was seamless. Thank you Sit 'n Sleep...Keep killing em' Larry! read more

So I write very few of these, had a great experience at this Sit 'n Sleep and was helped by a very nice gentleman named Fred Powell. He was fair and thoughtful and very easy to deal with. I anticipated a war going in and the opposite happened. Do not buy a mattress online, I did and returned it in a month after terrible sleep. Go to a store and Sit 'n Sleep and Fred were great. read more

Great selection & good value. Best customer service ***** by Johnny Garcia! I'm so glad after checking out 4 other stores - I choose sit & sleep. He was so good to make me happy with my selection. Definitely way above the rest!! Would recommend to everyone looking for a new bed read more

Michael S. was really helpful while looking for a mattress for our son. He gave a us good price. And the whole process was fast.

My husband and I went to Sit n Sleep to buy two Twin XL beds, which we push together to make a King Bed. Fred Powell listened to our needs and was very patient while we figured out what we liked best. We found what we liked and we are very happy. Fred was sincere and knowledgeable. It was a pleasure doing business with him. read more

I ordered a mattress set on Friday for my mom and had it delivered Saturday by two hard working professionals. I ordered the set from Angie who was very nice and provided stellar customer service. The entire transaction was seamlessly efficient and I even recieved a 10% discount via the promotional deal. I highly recommend Sit & Sleep remember if you find a better price elsewhere it's FREEEEEE! HIGHLY RECOMMENDED read more

Go to Sit and Sleep. They have such a large selection of mattresses. I can't imagine not finding the perfect mattress here. This was the third mattress shop we went to . Thought we were going to buy one from the first store but this was on our way home and we stopped in. Jeff showed us multiple mattresses per our specifics and really listened to what our likes and dislikes were. He knows everything about what each one offers and the benefits they can provide. Any question we had he answered. He's trustworthy, listens, is professional and friendly without being pushy. Go see Jeff if you're looking for a new mattress ! He will find what you need. We can't wait for delivery day! read more

DON'T BELIEVE ANYTHING THE SALESPEOPLE AT THIS STORE TELL YOU (AND DON'T TAKE TIME OFF WORK TO WANT FOR DELIVERIES THAT WON'T ARRIVE) - I was told by both my salesperson, Javier, and Johnny Garcia, the supposed assistant store manager, that both my mattress and box springs were in stock whenever I ordered them on Nov 5. The day before they were supposed to be delivered on Nov 11, the delivery department called and told me there was only one box spring so they would have to deliver them on Nov 13. There were some issues with the size of the box springs that they delivered so they were supposed to come back with the correct box spring size on Nov 15, but then I get another call about not having enough inventory - so they were supposed to deliver on Nov 16 (today) instead. I'm now on hold with customer service because they still don't have the box spring in stock and they tell me it won't be until Nov 20 or 21. read more

Terrible business practices. I went in to browse after visiting 2 other mattress stores that day and getting a sense of what I was generally looking for. I was immediately accosted by an aggressive salesperson to whom I told I was just browsing. A few minutes later he walks up behind me as I was looking at a price tag and says "you won't learn anything from looking at the price tags". I replied "really? So the info isn't accurate" he said "no, not if you're going to shop D.I.Y." I said "well that's a bummer. See you later" and left the store. The idea that the prices marked do not reflect real pricing is an absurd business model. They force you to deal with the used car salesman they have in the store just to get a real idea of price is offensive. Get a clue Sit n Sleep. read more

Brian I. helped my fiance and I a ton! He was very patient, giving us many options to try, and helped multiple times in adjusting the price for us in accordance to our budget. Would recommend him again (he's moving to the Pasadena location) read more

Great service by Johnny! We came in looking for a mattress with our toddler who was wild, and Johnny was patient, thoughtful, and knowledgeable about all the different mattresses. We didn't feel rushed at all and appreciated his insight and guidance during this process, especially given the expense! Thank you Johnny! read more

This was by far the easiest and most efficient mattress shopping experience I've ever had! Fred was beyond helpful - he gave me several options (all below or at my budget) quickly and knew just the ones I liked from the needs I described. I was in and out in under 30 minutes with exactly what I needed along with a painless delivery the next day! read more

The salesman was knowledgeable and friendly. There was a good selection of various manufacturers mattresses and accessories. We were able to 'test' out the beds. Good prices too. read more

We visited this location and Johnny Garcia was just amazing. He helped us choose our mattress using their Bedmatch Technology system and then showed us all the beds that we were matched to. He was very patient and knowledgeable on all of the mattresses and answered all of our questions. They had so many options and he was not pushy at all and let us make the final decision. Johnny made the buying process so easy and we are thankful we went to this location. Don't think twice about going here and make sure to ask for Johnny to help you get your next mattress. read more

Johnny at sit n sleep was fantastic! He was so helpful and very informative and answered all our questions! Definitely would recommend him for you next purchase read more

I came searching for a pillow and Michael was great showing me all the options. Very excited to use my new pillow!

Great sales person! Keith was very nice! He was very polite and had the best info. Value was also great. The selection was just awesom!

Shell Day is amazing!! This is the third mattress that we've purchase from him. His knowledge is beyond when it comes to assessing you and the right fit. He goes above and beyond to ensure you are getting the right fit and that all of your needs are met. He makes shopping for a mattress a pleasure instead of it being excruciating. I cant wait to visit him again for our next one..................... PS~ We followed him from the Culver City store to Torrance. ;D read more

Had a great experience there. Johnny Garcia helped us out and really took the time to get us the right bed. Couldn't ask for anything better. read more

We walked in sleep deprived and absolutely tired of our mattress. To a wonderful sea of mattress possibilities. The store has all the kinds of mattresses you can think of. Even some of the beds they advertise online (the box ones). The store is well lit and clean.We were greeted by Michael S. He was polite, informative, and attentive and gave us the space we needed (didn't hover). He was respectful of our budget, and we didn't feel pressured to buy right then and there. We left to think about our options and happily returned because of how well we were treated. Thanks again, Michael. read more