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    Houston Direct Auto

    1.1 (191 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Houston Direct Auto

    Auto loan

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    Reviews With Photos

    Tamera B.

    Hello hello if I could give 0 rating I would! These guys are a bunch of jokes... literally! My sales guy was Derwin lil Hispanic guy on jenetta street. Long story short he sold me a lemon car. He told me I had a perfect car even went down a checklist lol and they wanted to offer me more warranty .. but leaving out the statement "anything could go wrong with our used cars... so I declined the extra warranty not knowing that 300miles later and not even my full 30days the head gasket is blown and the carburetor is dirty assss hell!! Basically check your vehicle through and through don't let derwin sweet talk you either (: y'all be blessed Here's some pics too !

    Do not purchase cars here ! Spoke to Kamila in regards to financing a 2016 bmw 340i. Unfortunately I had to ask at least 10 people what dealer fees they charge and no one was able to give a clear number, " Idk how other dealers find that , but we don't know until after financing" which is bs because every dealer knows their own fees. I submitted my application and waited days for a response as to who had approved me. ( my credit is 755 and had been approved by Wells Fargo at least 2 months ago on my previous car ) after constantly contacting her , she wouldn't tell me who had approved me with is absurd. Ran my credit with hard inquires at least 10 times just to tell me the vehicle has been sold. Very classy Don't bother with this dealer as they claim they have a in house lender & partner with credit unions but they just want at least 5K+ added down payment until after they ran your credit

    Their welded bracket "repair"
    Bill S.

    Go to this dealer if you want to be strong armed and taken the most advantage of possible.. To start was the hour wait for the vehicle to even show up that we had discussed day prior to seeing right at opening... Then the repair promises discussed and the hidden MR fee that want to hit you with for $495 to have it ready to go before you leave.. to speak on that further I'll pay it if it's ready to go and don't have to wait two hours for the vehicle to be ready. Absolute lack of communication from the sales associate to the client wanting to business with them. Speak even further after going back on a deal they made and a promise verbally spoken off tried strong arming that someone is on their way to pick up same vehicle... said the vehicle had a recent price decrease yet I had been looking at the vehicle for over a month at same price... so in fact price never was decreased... Jose the sales associate also said he would bring the vehicle to us where paper signing is and never even came down.. yes I bought the vehicle only because of the urgency I was in but with finance already finished and papers to sign still turned a simple 2 hour process into nearly 8 hours.. Let's say they will try anything on to anyone to make sure they scare you into a purchase and let you drive off in potential danger... including the "owner" they were speaking with while trying to get what they promised.

    The advertised price based on trucars offer system.

    FRAUD ALERT - SEE PHOTOS AND READ REVIEW I was wanting to purchase a vehicle I found an trucar through this facility. I am a remote buyer in the state of Texas and this place offered free delivery state wide so I figured why not, trucar has been pretty solid as I have purchased 2 cars from using that app. I should also mention I have been in the dealership industry for almost 15 years now. This place is a giant red flag, and most likely a front for some sort of money laundering operation. All sales reps use google voice, not real numbers. You cannot be transferred to anyone because of this. When asking for someone they just say "they will call you in x amount of minutes" without asking who is calling, who the sales person is etc. I waited 6 hours for a response from my sales rep only to be met with excuse after excuse. Anyway, asking for a buyers order was like pulling teeth. As you can see in the photos, I was pre qualified through a lender for a certain amount, and planned on putting the rest down cash. The sales person was very brief saying that I can't use them because the age of the vehicle wouldn't allow me to get qualified etc. I reiterated I WAS pre qualified and had the voucher to prove it. This was ignored. So anyway I get the buyers order and wouldn't you know, they jacked the price up of the base purchase price, and were trying to rake me over the coals and rob me blind by using "in house" financing. What gets me is the unknown business name that is NOT Houston Direct Auto as the lien holder for the buyers order, the interest rate compared to what I qualified for thru Westlake, and the utter insult by adding fees. I do not trust this place and will not buy from them. Buyer beware! For clarification my credit score is about 760. UPDATE 08/15/22 I had ordered a pre purchase inspection through Lemon Squad and they let me know they could not perform the inspection on this car because the dealer was UNRESPONSIVE and UNCOOPERATIVE. If you need any more evidence that this places main goal is NOT to sell cars but to squeeze money out of folks who don't know any better. This I will be getting in contact with the appropriate agencies to further investigate this shell company.

    WORST DEALER. I bought a car from them, took it out of there lot, drove for 10miles and the transmission was bad I bring it back the next morning ask for a cancellation and they say they won't do it. They kept the car and my money saying they gonna fix it. It's been a month now and I don't have any updates updates. I'm taking them to the court , they are dishonest and disrespectful. If you have the same problem please email me your information it will help at the court. My email is xumafla@gmail.com

    Gorilla glue? I was embarrassed for them at this point

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    Review Highlights - Houston Direct Auto

    Wow, what a great used car lot.

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    USA Direct Auto - Front

    USA Direct Auto

    (27 reviews)

    Northside/Northline

    The good: They have…read morea huge inventory online. They have no haggle pricing available for you to see what you'll pay minus tax, title, and license. They do speak Spanish. The bad: Not really customer service oriented. They didn't acknowledge any customer that walked in with a greeting of any sort. You have to go up and asked to be serviced essentially. The ugly: These folks are dreadfully slow! I showed up with a check in hand around 11am. I left, with the vehicle at 4:30pm. Keep in mind that 2 days prior, I went online and selected the vehicle. I had a quote emailed to me. I called the next day to ensure that vehicle was physically at that specific location. I showed up with a check in hand. It took them hours to process me. They had maybe 2 other customers every hour. These people are nice but slow. They are well meaning people but slow. Check your carfax because they are providing you with as is type vehicles. All in all, I would probably use them again. I just would start the paperwork before I physically show up.

    BEWARE! Omar, Jorge, Mary the whole gang is there to take full advantage of innocent buyers. They…read morehave various angles and will work any bit of leverage they can from tryna sell you a car you don't want-to delay tactics. I offered to buy a 15yr old car that's been on their lot for 2 years. The list price was $10,999.00 I offered a $6,000 cash down payment. They came back with $5,000 cash down then $396/mo for 54 months (24% APR due to rebuilding credit). Final financed price after payoff would be $31,500.00 They in essence adjusted the price of the car up $16,000 as the financed loan amount. Wanted $5,000 cash down and in the end and additional $10,000 interest! Disgusting shady criminals! I been trying to work this deal for several weeks and they would text me with bizarre messages anytime I asked for some numbers. There is no management evidently otherwise this place would be shut down already. Also be ready for some personal insults unless you have perfect credit. These people are everyday street crumbs on their hustle to rip you off. You're better off looking anywhere else to than here! You will regret ever waisting your time and ignoring all the red flags!

    Discover Auto Sales

    Discover Auto Sales

    (2 reviews)

    East Little York/Homestead

    They are knowledgeable in just about everything. Very honest with their diagnostics and their work…read more They work on old vehicles and new vehicles. A Very helpful family business.

    I found a h2 hummer on ebay from this guys when I contacted them they told me to avoid Ebay and to…read morebetter deal with them directly to avoid some extra charges, on their Site they side that they will take any good offer, so I just wanted 500 dlls off ore what they original where asking for, They told me that It was fine and to pay the 500 deposit, they will offer me a warranty with the price also, I asked about 5 times for the warranty information but every time they told em that it was fine and everything was going smooth When the loan company paid them 20,000 and alter they told me that they were going to refund me my deposit because the deal was going to be for 20k even. Later when I received the hummer I wait over a month a still no warranty paper work later on I received a call and they told me that the warranty did not applied to my car because it was 4 x4 that it was going to cost like 1200 dlls more, but because of the deposit I only needed tp pay 700 dlls. When I told the didn't wanted the warranty that only wanted the deposit back they told me that the deposit was not refundable, that they could offer me 500 credit with them if I wanted to buy another car with them, so in order to get my money back I needed to spend several thousand dollar more a another car. Another thing is that they use Photoshop on their photos, There were some parts missing on the seats of the hummer, that were not on the images, then also some scratches on the paint that were very noticeable but were OK on the images. I even notice that they flip some photos to show the right side and the left side because on the left part there were some parts missing. The answer pretty quick, and are great until you pay them, is when they stop answering they took days to answer you, and they just told you that it was a misunderstanding, we sale the car as is, the warranty does not apply and we are not giving you your deposit back even tough they told you and send you emails So Obviously the guy a great Scam artist, the Photoshop the images so they don't show the bad parts of the car, the trying to convince you to get the deal and pay for something that later on your are not gonna get. Please avoid these guys there are better options , I only chose them because of the warranty, that at the end it was not applicable to my car.

    Houston Direct Auto - usedcardealers - Updated May 2026

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