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    Discover Auto Sales

    3.0 (2 reviews)

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    5 years ago

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    USA Direct Auto - Front

    USA Direct Auto

    (27 reviews)

    Northside/Northline

    The good: They have…read morea huge inventory online. They have no haggle pricing available for you to see what you'll pay minus tax, title, and license. They do speak Spanish. The bad: Not really customer service oriented. They didn't acknowledge any customer that walked in with a greeting of any sort. You have to go up and asked to be serviced essentially. The ugly: These folks are dreadfully slow! I showed up with a check in hand around 11am. I left, with the vehicle at 4:30pm. Keep in mind that 2 days prior, I went online and selected the vehicle. I had a quote emailed to me. I called the next day to ensure that vehicle was physically at that specific location. I showed up with a check in hand. It took them hours to process me. They had maybe 2 other customers every hour. These people are nice but slow. They are well meaning people but slow. Check your carfax because they are providing you with as is type vehicles. All in all, I would probably use them again. I just would start the paperwork before I physically show up.

    BEWARE! Omar, Jorge, Mary the whole gang is there to take full advantage of innocent buyers. They…read morehave various angles and will work any bit of leverage they can from tryna sell you a car you don't want-to delay tactics. I offered to buy a 15yr old car that's been on their lot for 2 years. The list price was $10,999.00 I offered a $6,000 cash down payment. They came back with $5,000 cash down then $396/mo for 54 months (24% APR due to rebuilding credit). Final financed price after payoff would be $31,500.00 They in essence adjusted the price of the car up $16,000 as the financed loan amount. Wanted $5,000 cash down and in the end and additional $10,000 interest! Disgusting shady criminals! I been trying to work this deal for several weeks and they would text me with bizarre messages anytime I asked for some numbers. There is no management evidently otherwise this place would be shut down already. Also be ready for some personal insults unless you have perfect credit. These people are everyday street crumbs on their hustle to rip you off. You're better off looking anywhere else to than here! You will regret ever waisting your time and ignoring all the red flags!

    Discover Auto Sales - usedcardealers - Updated May 2026

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