Always a great experience at Elm appliance. They always listen to my needs and fit me with the…read moreperfect appliance. Their prices are very competitive with the big box stores! The installer Dan was very professional and courteous and made sure he answered all of the questions I had about my new appliance before he left. I can't say enough good things about Elm appliance! I highly recommend them!

Uh, EVERYTHING! Great local Westfield appliance store with great service, fair prices, honest…read moreadvice and the best installers in the business! They make sure everything is right and even show you inside tips about using your new appliance. Sound like the big box stores. I guess not! I never shop anywhere else.

Techs name was Vlad Samsung 2009 gas dryer ( yup 2009 love…read moreSamsung!) Thanks Vlad for pointing out the year Yelp sent my request to 3 companies. The company I sent the original request to never responded. The other 2 companies did. Appliance repair responded first (within 2/3hrs) . The second company responded hours later. By the time the second company responded, I already had a appointment between 2-4pm the next day per my needs. Vlad kept in contact and arrived around 2:30. He assessed the problem and explained what needed to be done. He had all parts on hand and was able to fix it in 1 trip I asked to have my dry hose changerld because it was short. Not a problem. -*** In all It was a little more expensive than I expected but good service costs a little more. Yes i did tip

Vlad came out to diagnose and repair our refrigerator issue. He was professional, trustworthy and…read morevery efficient. Got it working well again and saved us from having to buy a new refrigerator! Would highly recommend.

we bought a washer and dryer 2 months ago from here. Customer service was always good, very nice…read more We had an issue with the washer and a tech went out and fixed it quickly. Recently the dryer stopped working, we called the store since it was still under the warranty. The woman who runs the store was helpful and offerent to give us a new dryer. Delivery was set up and on day of delivery, the guys told us they're not bringing in, that they weren't told to do that. That information wasn't shared with us prior to delivery, we took the door off so the guys can easily bring it in. The guys that delivered said they have to call the store to ask about it but instead drove off without saying anything. I called the store to speak to the woman and express my frustration. She told us that guys had somewhere else to go and wasn't going to pay for them to bring it inside and install. I didn't ask to install but to bring inside since we werent able to and if they didn't want to install, we could do it. Unfortunately she kept saying no they won't do it, she's not their boss, and can't tell them what to do. It was left outside on a rainy day. I explained my issue with that and i don't think it's good customer service especially since we were sold a dryer that only lasted two months. She then proceeded to get defensive and blamed us for breaking the dryer. That was even more frustrating and I told her that I won't be using her store any further and won't be able to give a good review and she then hung up the phone on me. It's a shame because up until today, they were great. The store was nice, had a good selection of items which even used, looked pretty new. I also need to replace our fridge, stove, microwave but will need to look for another store

Technicians were great at scheduling a prompt appointment and resolving the issue efficiently…read more Would recommend them for all your issues with your appliances.

Had the pleasure of working with Chris on March 6th 2026. Very courteous and honest repair person…read more The prices described both with the simplest solution as well as the worse case scenario was within what I was willing to pay to get my refrigerator's ice maker back up and running. Chris explained my options (several time until it made sense to me) and did not try to upsell. I will call again in the future without hesitation.

Great Service! Chris was very helpful and accommodating and able to work around my work schedule…read more Chris was very thorough when checking my washing machine and trying everything he could before replacing any parts to ensure I wasn't over spending on something that could be easily repaired. When it came down to replacing a part he was very straight forward and showed me the price of the parts and ordered everything in front of me and returned in a timely fashion as soon as the part arrived and was very diligent, clean and precise when working.

Whirlpool dishwasher not starting. Marty came the next day. Diagnosed the problem, went to get the…read morereplacement part, installed it same day. Problem resolved! Marty was responsive and diligent. Sought and made least expensive repair (control board interface) first (which worked!) before going to next, more expensive, option. Highly recommend Marty's Appliance Repair!

Marty is NOT your average handyman or repair servicenn. He is Far BETTER! Marty has done several…read morejobs for me - with courtesy, reliability, and perfection. He is exceptional. Do yourself a favor and find some things that need Marty's attention. You won't be sorry!

Washer and dryer weren't working. They came out and got it right. If you have an appliance issue,…read morethese are the guys to call. Fast and professional service.

Still awaiting a call back from 3.3.26 when they opened. today is 24 hours later. Not a very good…read morefirst impression at all.

Appoinmnet Process: needed an early AM appoimnet, they were very accomodating…read moreQuality of work: repaired a 10 year old Samsung fridge. Other: parts turn around was quick

Fast and professional service for dryer repair. I would definitely recommend them.read more

Fantastic service, punctual, neat and tidy. Fixed all the things around my apartment. I highly…read morerecommend him. Thank you!

DO NOT USE THIS COMPANY…read more One of the most unprofessional experiences I've ever had with a handyman service. I scheduled an appointment specifically to have a TV mounted with the wires concealed. I explained exactly what I needed ahead of time through Yelp Messenger, so there should have been absolutely no confusion about the scope of the job. The day of the appointment, they started texting me asking the same questions I had already answered--all of which were clearly visible in our Yelp conversation. Then they actually showed up without the equipment or materials needed to conceal the wires and told me they couldn't complete the job. So why show up in the first place? If you knew exactly what the job required before the appointment, there is no excuse for arriving completely unprepared to do it. This was a complete waste of my time and an incredibly frustrating experience from start to finish. If you're looking to have a TV professionally mounted and your wires concealed, I would strongly recommend looking elsewhere. Based on my experience, I would never use Tony's Handyman again.

Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.