There was something wrong with my Bosch oven Igniter. They were great at communicating with me on…read moretheir arrival time and estimate. The repair person was on time and fixed the problem professionally. He also did few extra things over and beyond what was required - adjusted the oven door, fixed the warmer and knobs on the stove top. Overall I was very happy with quality of work and the price. I would definitely use them again.

Great. Very friendly, thorough and considerate. Called him (George) for a second opinion for my…read morebroken fridge (don't buy Haier). The service charge was less than the first guy, his exam was much more thorough and he explained everything to me. Turned out to be not worth fixing, and George didn't try to sell me on some temporary fix. He also gave me some advice about buying fridges and warranties etc. A lot of places are in Brooklyn and don't come uptown or charge more bc of the distance, but George lives in Washington Heights so I'm glad I found him. Highly recommend.

City Tech and Alex are excellent! Sara, the manager helped me to coordinate my availability with…read moreAlex's as I requested him due to his great reviews. When I turned my dishwasher on, it started to fill and then turned off. I tried it 3 times and then decided to call City Tech. Alex quickly figured out that the issue was with the door and that it was due to misaligned hardware from the installation. He resolved the issue and also gave me some tips regarding the dishwasher. A bonus is that now it operates quietly, too! The charge was reasonable, the cost of the service call. Thank you Alex and City Tech!. They are the only company that I will call and will request fabulous Alex again!!

Alex is knowledgeable and genuinely wants to help. He was able to find the issue with my leaking…read morefridge in 30 seconds. He was thorough and also did a check on other areas of the fridge. He was also timely and courteous.

Fast service, fair price, professional, great experience with this company. I will use this company…read morein the future.

I was very pleased with Mikestav Services. My washing machine's pump died in the middle of a load,…read moreand it had to be repaired. First, they were able to schedule the repair within a reasonable time. Next, the repairman, Mike, was friendly and very efficient. Also, the price they quoted was the same as what I paid, and I felt it was quite reasonable. My machine is working very well now; I will absolutely call them for any future appliance repairs in my home.

Eli came to fix my bosch 500 washing machine. He arrived at the time that he said he would. He…read moreprovided the COI for my building as soon as we made the appointment. He figured out and fixed the flooding problem within a very short period of time and charged me what I felt was a very reasonable price for the job done. He also pointed out some maintenance that I could do on the washer and dryer to help keep them running for a long time to come. This apt is full of appliances that will need repair at some point and Eli has a customer for life. I am so glad to have found him.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

I own a business and had been struggling with recurring AC issues for years. No matter how many…read moretimes other companies came out, the problems always came back. That changed when I called Eugine and his crew. From the start, they were courteous, punctual, and professional. They took the time to diagnose the problem properly and fixed it once and for all. It's been months since their visit and I haven't had a single issue with the AC since. The quality of their work is outstanding, and you can tell they really care about doing the job right the first time. I can confidently say they're the best team I've worked with in this field. Highly recommend!

Fast response on Yelp and showed up the next day--on a Sunday--to service my fridge. Highly…read moreknowledgeable, reliable, and a great value for urgent repairs.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Beware of this service, I paid them $173.96, they were supposed to refund me $48. I'm still waiting…read morefor the money and they haven't returned it, dishonest scammers. I've called so many times and I only hear that the owner will call me back, and he still hasn't called!! WARNING, WARNING.

Honest, experienced, straighforward! Give them a call if you need help! They really gave great…read moreadvice and saved me money!

Great work from Anton, a member of Tony's team. I used Tony's to install two AC box units and…read morebrackets. Anton was timely, professional, and kind. He went above and beyond by cleaning pieces of the machine as well as the filters. Well priced and very responsive. I would defiantly go to Tony's Hand again. Highly recommend. :)

If I could give more than 5 stars, I would! Tony arrived exactly on time (a miracle in the service…read moreworld), and the whole booking process was a breeze thanks to the super convenient texting feature. He even asked if shoes in the house was ok when came in, how thoughtful! He hung my painting, mounted my mirror, bolted my bookshelf and shoe cabinet to the wall. Everything is perfectly aligned, sturdy, and exactly where I wanted it. He was friendly, efficient, and clearly takes pride in his work. And the quote was competitive too! My home finally feels complete and secure. Thanks a million, Tony!

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.