Easy to schedule appointment and obtain service…read more They had to go to store for parts and returned for Fair price and quality work

The proprietor responded extraordinarily rapid. Went straight to the point concerning diagnostics…read moreand late forward a viable seed service plan. Bye-bye Emily

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Great service, fast and efficient and solved the problem quickly and inexpensively. Very pleased.read more

Mike was AMAZING he is knowledgeable, and patient, my boiler and thermostat had no power he came…read moreout and tested everything found out that it was my transformer his office ordered the part 4 days later he came back to replace it and he stayed to make sure everything was connected and working, the price was very affordable, I'm going to use him every year to service my boiler.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Eli is extremely trustworthy and easy to communicate with. He did a great job fixing my Liebherr…read morefridge and freezer. Highly recommend.

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Very fast and sucessful. Replaced filter and unclogged outside drain. Price was not excessive.read more

Confirmed an appointment yesterday on line. Today no show,…read moreno call Called and messaged Screws but no response. Aptly named as it applies to my experience. I would avoid this vendor

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Have only good things to say about John and the people at this repair company. After my diagnosing…read morethe problem with my Subzero refridge and then calling them, they gave me an estimate.and were on the job the following morning. Prompt and professional and reasonably priced. I even verified their price against other repair companies and they were more reasonable. I highly recommend them.

Beware of this service, I paid them $173.96, they were supposed to refund me $48. I'm still waiting…read morefor the money and they haven't returned it, dishonest scammers. I've called so many times and I only hear that the owner will call me back, and he still hasn't called!! WARNING, WARNING.

Honest, experienced, straighforward! Give them a call if you need help! They really gave great…read moreadvice and saved me money!

Fantastic service, punctual, neat and tidy. Fixed all the things around my apartment. I highly…read morerecommend him. Thank you!

We had booked a handyman to come to come to the UWS to hang up 4 paintings (3 large and one small)…read more Agreed to the quote. The day off, Andrey showed up on time. In the midst of putting up the first painting, he literally packed up his tool bag and left after I kindly requested him to move the positioning a quarter inch to the right since it wasn't centered on the wall. Literally no conversation at all except, "I don't want to do this job." When I called the main number, the dispatcher apologized for the worker's behavior and offered an alternative handy person to stop by 2 days later. I was literally left speechless by this level of unprofessionalism - especially when the person is being paid by the hour and not a flat fee. Appreciate that the dispatcher took responsibility and was apologetic, and not defensive at all. However, having planned for more than a week and having moved work commitments for this, it's not acceptable.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.