Another great experience from Mike in the bicycle department! I needed new wheels put in my tracks…read more(I got them off of the EliptiGO website. He had never done them before and was actually excited to work on it! Within 3 hours it was done!! And only $29! Such amazing service! Traci McCowan

Never knew there was an REI here! The store was clean & the staff was friendly, multiple people…read morechecked in on us to see if we needed any help. Great selection of bags!

We will never come back. No greeting and no ask for any assistance as we looked around. When we…read moreleft nothing was said. Two people at the counter and zero customer service. I went to OSU and would never want to be represented this way. I struggled to even give one star. Aside from the customer service, I have to say the shop had a cool vibe and gear I would definitely buy! Merchandising is on point! So many things to choose from! So kudos to that. Bring some greetings and smiles! Go Beavers!

When: Friday, June 12th, 10:00 am…read more Arrived here a little past store opening. Store Clerk was very friendly and helpful. Lots of ample parking at this Keizer Station location. This store has everything for the casual to rabid Beaver fan. As a Beaver Parent and Football Season ticket holder, I couldn't leave here without buying anything...left here with a Beavers Hello Kitty magnet for the wife and a Men's Dri-Fit running shirt...could have probably spent more, but will probably save up when the new fall line arrives for the football season...if you can't get down to the newly remodeled bookstore in Corvallis or don't want to deal with the downtown Portland traffic, this Keizer Station location is your best alternative.

Tanner was great!! Made the check out and loading my car much easier by carrying the very heavy…read morecorn hole game for me.

Bought a pair of Adidas golf shoes. Tried them on and walked around the store with no issues. Went…read moreto play golf and where their tongue meets the shoe on the underside started rubbing my toes both feet took them immediately and took them back today for a refund. They would not return them because they were worn. No dirt, no marks but they did ask me if I wore them and I said I did. They told me at that point, they cannot return them and asked if I had contacted Adidas. My response is why would I talk to Adidas when I bought them from you. I bought them the week prior. Apparently they have a policy not to allow returns on worn shoes. These had less than 20 minutes of wear on them. They refuse to return them. In this case, I would say you're only as good as your return policy and I would not recommend buying anything at Dick's Sporting Goods. The manager was very rude and Direct that since I admitted that I wore them, she could not accept return. Not a great policy in these times, from the sounds of some of the other comments, customer service is a problem for Dick's Sporting Goods.

This is a great place to get your Beaver gear. They've got the basic sweatshirts and hats to…read morebanners and golf club covers. Basically everything you could ever want, just don't go overboard like a duck fan would.

I just left Big 5 on Lancaster dr in Salem Oregon around 330pm-350pm and I was appalled by the…read morebehavior of Cassy. I came in for a few items got them and before I could even go to check out Cassy starts screaming like a banshee at some kids across the store who seem to just be browsing. She starts cussing She said "god damn fucking kids fucking always causing trouble." and starts mumbling to herself. She then called them jackasses and that was the final straw for me. I left with nothing after that. I shouldn't be hearing an employee cussing like that. I'm glad my kid wasn't with me to hear that. Im going to the one in south Salem now.

I bought a pair of Eddie Bauer hiking boots that were supposed to be waterproof. They were not…read moreespecially the left boot. I tried taking them back to Big 5 and they told me that it was a manufacturers problem not theirs, that they just sell them and that they are not responsible for the product.

Amazing customer service at the store front and online. Their products are amazing. My husband and…read moreI have been wearing their hats, sweatshirts, shirts, etc. for over 6 years.

Selection & Pricing & SERVICE Stellar. Why use Amazon…read more Support YOUR Local Community. These People Care About Customers & Community.

We got new shoes at this location for my two 13 year old boys…read more They had a huge selection of wide size Sketchers and lots of options for my kids. They ended up both finding shoes almost immediately and were very happy with them. Very unusual to get them in and out as fast I did this time. Jason was the person helping us, and he was incredibly friendly. Was quick to greet us and answer a question I had, then directed us to the different areas of the store where we expressed interest in styles. When I mentioned his help, he said he really enjoyed the customer service aspect of his job best. A great employee! Once again, my family has left Famous Footwear happy and content.

Assistant manager helped save the day. Shopped online for combat boots and saw they were clearance…read moreand the store had them. I called and she looked around and put them on hold for me. She also set me up with the free rewards program and I got double points. Clean store and quite the variety.

Very friendly and knowledgeable!…read more From the moment I walked in Susan made me feel welcome and comfortable to get what I needed. She walked me through the process kindly and helped me pick out the shoes that were perfect for me. Very satisfied with my purchase! She introduced me to other staff and went out of her way to made me feel welcome to join their fitness community. Looking forward to checking out their Monday community runs.

The owner was incredibly rude and judgmental. I'm an ER nurse who came in with my toddler who is…read morevery well behaved and she treated us like a nuisance the whole time. Apparently she treats children like this often. Also the shoe prices compared to other stores are very high. All around horrible experience.

Absolutely NOT. We purchased a pair of $180 shoes on Mother's Day and after wearing them I had foot…read morepain and swelling so when I inspected them I found the tongue is misshaped and rubbing. We returned them to the store and were informed they would do nothing. We had the credit card and receipt but without the box we were out of luck. We talked to customer service and were told the same thing. This type of behavior is unacceptable. Please know that if you buy anything there you are stuck. They said they have to be able to resell. Who would want to buy defective shoes.

Assisted by Diego and several other employees with a return from the Champs Store in Washington…read moreSquare. They were amazing, patient and got the job done. We will return.

I am a regular at the Keizer store. I buy all my cow feed horse feed chicken feed and dog food…read moreThere. on a regular basis and I've also purchased eight or Nine guns at this location. today I went in to buy some feed and a Kimber 9 mm they have on ad. Working with Jole at the gun counter I was told I could not hold the gun with out the trigger lock on it. The trigger lock had a cable connected to the counter. I get it. They don't want someone running out with it. However Jole had already asked for my ODL and had it behind the counter. I told him he could also hold my wallet and money if he like but I needed to hold the gun with out the lock on it to see if it fit my hand. nope. No can do. I told him I geld very disrespected ! he treated me like a thief. With the great feeling of disrespect, I just encountered I will be taking my business elsewhere to a completely different store for all of my needs.

Brittany Hubbard who works as an ass. Manager in the Keizer location needs to get some further…read moretraining on how to behave towards regular customers. She yelled from across the store at us to wear mask or she was going to throw us out of store. CDC has clearly stated masks are not needed under new guidelines. She was incredibly immature and has no proper training on how to deal with public. She should stay in the back unloading trucks or something. I used to like going in store but doubt I'll be going in anytime soon if ever. Masks or no mask the reason the store is able to stay open is the customers!