Awesome service! I'd bought a used treadmill that needed some adjusting. I emailed them & they were…read moreable to get me booked for just a couple days later. Mike arrived at the scheduled time, and was really friendly, professional, thorough, and efficient! Got everything adjusted, and even gave me some tips on how to maintain it in the specific environment it's in, to cut down on wear. Very much worth the reasonable cost of the service call. I really appreciated how easy the whole process was, from beginning to end, and will definitely be a repeat customer when my treadmill needs another tune up.

Mike has repaired/maintained my treadmill for 3 years now, I am extremely impressed with his…read moreprofessionalism as well as the end result with my equipment. Tasha in the office is amazing as well, great communication and detailed responses. I was initially surprised at the fee but failed to remember that they are based out of Salem....I'm in Troutdale! LOL! Well worth the price and completely fair. I highly recommend MobileTech Finess Repair.

If you want a superior experience when it comes to treadmills or any other similar equipment, just…read morecall Ryan at Northwest Fitness! My elderly Trotter Treadmill's belt was listing to the right, and, although Ryan could have arranged an expensive service call, he expertly walked me through the steps to adjust the motion. Ryan stayed with me on the phone as the alignment steadily became corrected, and the belt moved normally. When the Trotter is no longer operational, I will, without hesitation, go straight to Ryan's shop, and repay his exemplary kindness by purchasing a brand new treadmill from Northwest Fitness! Many thanks for such a refreshing experience. With every best wish, Andrew Gregg, Vancouver, WA.

They do not repair equipment that is more than 5 years old. They could have told me that from the…read moreget-go instead to playing phone tag for 2 weeks.

Tanner was great!! Made the check out and loading my car much easier by carrying the very heavy…read morecorn hole game for me.

Bought a pair of Adidas golf shoes. Tried them on and walked around the store with no issues. Went…read moreto play golf and where their tongue meets the shoe on the underside started rubbing my toes both feet took them immediately and took them back today for a refund. They would not return them because they were worn. No dirt, no marks but they did ask me if I wore them and I said I did. They told me at that point, they cannot return them and asked if I had contacted Adidas. My response is why would I talk to Adidas when I bought them from you. I bought them the week prior. Apparently they have a policy not to allow returns on worn shoes. These had less than 20 minutes of wear on them. They refuse to return them. In this case, I would say you're only as good as your return policy and I would not recommend buying anything at Dick's Sporting Goods. The manager was very rude and Direct that since I admitted that I wore them, she could not accept return. Not a great policy in these times, from the sounds of some of the other comments, customer service is a problem for Dick's Sporting Goods.

Great prices and fantastic customer service. The products are top notch and not over priced like…read moremany other gym equipment manufacturers

Beautiful equipment. I love my kiloflex more than the other huge named company. Great quality and…read morelooks great too. We just picked up a new push/pull sled and it rides so smooth. It also came with a pretty nice harness- no cutting in the shoulder area. This will be my go to for my future equipment.

Great local store and selection. Whole team is great and Kim is super knowledgeable and friendly!read more

They are buying cheap workout equipment that is not Olympic grade & way over charging for what they…read morehave . Very flaking staff when trying to meet multiple times to view equipment before buying .

Run away. I ordered a 5 station cable machine. The description stated and verbally confirmed by…read moreMike that it was in great cosmetic and mechanical shape. When it arrived, it was in horrible shape. Basically false advertisement. So I didn't accept the delivery. I asked about my refund and no response. What a horrible experience. When the delivery guy has to keep apologizing for the condition of the equipment, you know that's bad. AVOID.

Bought a solid Cybex machine from these guys and they delivered it to our house in the Seattle…read morearea. I was super impressed because they partially dismantled the machine so it could through the narrow doorway of a spare bedroom where they put it back together. I had an issue with it about six months in and after I reported it, they came up and replaced the battery and it seems to work like new. I would definitely buy again from them and I'm happy with my machine.

I bought an Inspire M2 home gym setup from Portland Fitness in a 2025 Black Friday sale, and…read morecouldn't be happier with it. They have a big selection, and Scott was great in explaining the features of the equipment and letting us try out different machines - no pressure at all, all at our own pace, no hovering. Got a very nice price, and Scott made the pick-up very easy once the equipment order arrived at his store. Highly recommended! You should definitely at least check it out.

I have an Inspire T2 cable machine that I bought from Exercise Equipment NW, in Salem, a number of…read moreyears ago -- I'm not even sure exactly when. I had never tried using the Smith machine aspect of the machine until a few weeks ago, when I found out that the bar had originally been installed backwards, making it impossible to do this one function. I called Portland Fitness Equipment and learned that this company bought the Exercise Equipment NW a few years ago, and is now owned by different people. They were under no obligation to help me, but they nevertheless, went out of their way to come out to my house within a week, and fixed the machine - a fairly labor intensive job requiring two people - for a nominal fee. Fantastic service!

I bought a treadmill from Play it Again Sports several years ago. It has needeed servicing twice…read morein recent years and they sent a technician out to fix it within 24 hours both times. (Still under warranty!) These folks are polite, competent and care about their customers experience. When I eventually need a new treadmill I will definitely go to them!

Bad selling experience - inconsistent way of appraising between employees and rude treatment. They…read moreare supposed to look up on computers and this employee decided the other day to just through out prices - super low prices, very different then a different employee on another day for same item - when questioned he laughed it off and told me to sell My things myself. I won't be back for buying or selling.

Great recycled shoe program makes being sustainable so easy and pleasant. The folks there are very…read morenice and helpful too.

I cannot recommend this store enough! I came in 20 minutes before close with a return that was well…read morepast 30 days and was immediately helped by who I can assume is the owner. He was so kind and helpful and even offered me a discount because the last time I came in the register was down. He was super knowledgeable and helped me find a pair of shoes that make me very excited to get back into running!