I stopped in to see if I could find a waterproof running shoe, and I'm VERY happy that I did!…read more The person working there was honestly the most knowledgeable person I've ever encountered, demonstrating unparalleled knowledge of all of the features, fit, comfort level, etc. of each of the shoes in stock, and all that I'd mentioned that weren't stocked there. Her help enabled me to select a pair of New Balance 880 with Gore-Tex, and they've worked out very well. Prices are reasonable, and selection is wide. Parking can be a bit tricky as Foot Traffic is in a very busy strip mall, and parking spaces fill up quickly. I highly recommend Foot Traffic if you need any sports attire, accessories, or nutritional items.

Ron the store manager went above and beyond to offer advice, support, and suggestions on how to…read moreimprove my foot issues with HOKA brand shoes. The lady walking out as I was walking in said I would be In good hands and she was right! Thank you Ron!

I was stressed but Ruby helped me find the right pairs! Overall great store and shoe buying…read moreexperience!

Great local shoe store. Very knowledgeable and personalized service. Would definitely recommend!read more

Fabulous store!…read more Compact store offering a good variety of high quality shoes, and exceptional service. I've been assisted by both Sara and Lisa. Both staff members are very knowledgeable and with their assistance, I've left the store more than satisfied with my shoe purchase. They truly go above and beyond. The shoes that I've purchased here, have fit perfectly. They are exactly what I need for the activities, that they were purchased for. I recommend; When The Shoe Fits - without hesitation.

I'd driven past here probably a hundred times, and never noticed When the Shoe Fits. I needed a…read morenew pair of running shoes, so I stopped in to see if they had what I was looking for. The person who helped me was EXTREMELY knowledgeable about what I asked for, and offered to order them for me since they didn't have them in stock. She also offered to help me find something that may be suitable, but also said that if I've had great success with what I came in looking for, that it is generally a good idea to stick with it. I asked how long they'd been in business, and the employee said almost 19 years. That is very impressive. The store was roomy and clean, and featured a very large selection. Prices were right on par with competitors.

This place in INCREDIBLE! Stefanie is the sweetest shop owner you could meet and she has expanded…read moreinto this new beautiful shop. She has everything. My kids could play in there for hours while mommy gets to shop for clothes, shoes, accessories - what other place can you do that? I've stopped in for school clothes, baby shower last minute gifts, needed a new pair of pants because my kid is filthy and we don't have time to stop at home... and sometimes just to come hang out with the bright light of a lady, Stefanie. You should definitely shop here first and save a ton of money on really adorable clothes and goods.

Over the last year we always try to go here first whenever our baby needs anything. Great…read moreassortment of clothes and baby/children's items for low prices! Highly recommended to all parents!

Nathaniel was very kind. I gave him a laundry list of needs, he said, "lemme see what I can do,"…read moreand popped out with the perfect shoe. I sent him back three times for a different size and he was super cool about it. Thanks for all the help man.

Very patient and easy to work with. I had to try multiple pairs of different sizes and only…read morereceived the best service. This is a smaller store, but the selection was nice. After hiking around in my new Keens, I can say that the purchase was worth every penny

A Tobias Fünke looking guy gave my friend and I possibly the worst customer service experience in…read moreyears..He didn't have the correct size shoe & tried to bully her into buying a pair of shoes obviously too small. We both came in looking to buy spring shoes & left without buying anything. I wouldn't even want this arrogant mansplainer to get commission on a pair of socks. #minus3stars #rude #condescending #worstsalesguy

I have been to the one on Broadway many times and like it. I like the type of shoes and purses they…read morehave at these stores. Went to this location recently. I came away feeling like I don't want to go back. First there were almost no prices on anything all the wallets and socks had no prices. Most of the shoes I picked up also didn't have prices. I asked about a few items a wallet and slippers. The manager said something about prices are usually inside the shoes and he can't control what customers do. But of course all the socks and wallets? We had a question about finding socks and the woman helping asked the manager. He was curt to her and said something like just look around. When I asked some prices he also seemed put out. Overall just didn't like the feel from this manager (I'm assuming or at least a lead or something) Then the whole price tag thing. I think I'll go back to Broadway to give them my business. Never had any of these issues or experiences.

Found way too many shoes that I like here! Came for sandals and left with tan boots - on sale and…read morecouldn't resist the price - and sneakers that work like shoes since they had mixed fabric and leather and colors of tan, gold and leopard. So cute and fashionable, can wear with track pants, jeans or a dress. Definitely a score! The store is large and rows and rows of sneakers, shoes, sandals, boots of every designer and style. It can be overwhelming especially when you need to try on a different size and can't find your way back to the right aisle. Some sections are marked, but others, like sketchers, are located in several different places. They carry all the usual suspects - Sketchers, Nike, Reebok, New Balance, Birkenstock, Fry, Uggs, Ryka, Clarks, White Mountain, Puma, Adidas and more. Prices are good, but I always do a search online to make sure it's the best price available. Many times it is, but sometimes the same shoe can be bought online for less so if it fits and I like it, I order it online. I come to the physical store because I need to try on shoes. I need arch support and a wide toe bed so I can't take a chance of buying shoes or sandals without testing them out. Famous Footware also sells online and since I loved the sneakers so much, and knew they fit well after wearing a few weeks, I bought another pair online in white and silver. If you sign up for their rewards program, they ship to your house for free and you can return at the store for free if it doesn't work out. There were a few people working but they don't offer help. Assuming it's because their business model is more of a do it yourself model . They put all the shoes and sizes out in the floor and you find and try on what you like. It got tiring because I tried on so many and was conscientious and pout everything back that didn't work out.

I was searching for a super comfortable black shoe and received lots of suggestions. That helped me…read moremake my decision pretty speedily. Kasey was very knowledgeable about the different brands and their qualities.

Around December I came in on the recommendation of my chiropractor. I was having heel pain. I got…read moremy foot adjusted and he said for me to consider getting fitted and looking at more supportive shoes. I work from home the majority of the time but when I am traveling for work in standing on my feet so I'm perpetually looking for the most comfortable sneakers while I'm in the hospital/clinic, etc. I shared that with the sales lady during my visit and she made an excellent point. "Comfortable shoes aren't supportive shoes. And that's why you're here. You need supportive shoes." To which I was like ok but why must it be one or the other??? lol Bottom line- she fitted me in a shoe size I would NOT have picked for myself. It wasn't the most comfortable shoe. But I tried to just trust the process because I was in pain. So it was hard to be unbiased. What swayed me was it can't hurt to give it a try, the shoe I was leaning towards was cheaper than what was online, and they have a 90 day return policy. I have pretty much only worn these shoes in the last ~4 months. Heel pain is way less painful and the times that I have worn slip ons or some other crap shoe, that pain comes back. So I'm ready to get rid of all my shoes and only trust this woman. lol I highly recommend. And don't be put off like I was. I hate to admit it but at first appearance I thought it was just an "old lady shoe store." They don't have unlimited trendy options. But I'm there for support, not for cute or comfort. lol it is what it is. Accepting the aging process. Ps my shoe makes my foot look smaller. So that is a plus.

Great customer service! Would recommend this store for in depth knowledge on your personal needs…read more Not just an everyday shoe store.