This is the cutest boutique hotel! A beautiful blue tile fountain welcomes you and immediately calms your nerves from the traffic outside. As you walk down the palm tree lined passage from the ample FREE parking to the lobby, you become immersed in this Greek isle sanctuary. All of the staff are welcoming and helpful. Our room on the second floor was beautiful. Loved the bathroom with smart mirror for defogging, and the square rain fall shower head was luxurious. I enjoyed the outdoor lounge with fire pit, ping pong table, and "pedalitas" you can borrow. Next time I will bring my e-bike to enjoy the bike/walking trail right off the parking lot. The FREE breakfast was great, especially liked their coffee machine! Who needs Starbucks (across the street), when you can make your own cafe mocha or espresso, in their breakfast room. They used to have a "wine hour", but not any more-sad face. But you can buy your own wine and snacks at their snack shop, and enjoy it in their outdoor lounge. I will be back! read more

I wasn't expecting much and this hotel disappointed even then. We checked in late at night to a zoom kiosk - no one was available at the front desk (definitely a safety issue), and when I walked into the room I was surprised at how bare it was. No closet, no extra blanket, bare walls, white curtains (no way to block out the sun). The only redeeming quality looked like the shower but the water pressure was sparse and the floor felt cheaply done, as it creaked and moved. I was hoping breakfast would help after a night of crappy sleep because you can hear the traffic all night, and again, wildly disappointed. They had one option for protein - one. A feta cheese spinach egg burrito. No fresh eggs or bacon like another review had. The burrito was ok, but I couldn't keep eating the overcooked liquid egg after a while. My husband said they were ok but I couldn't eat the tortilla to cover up the overcooked taste. They have an espresso machine and my husband said that was good. The bed was actually comfortable. It's clearly a business based hotel, and we weren't here for work business so I'll be looking for a new place for our next stay. read more

Hotel Zico - Their only protein option for breakfast. - Hotels Near Me - Mountain View, California

Adequate hotel for the price. I appreciate the complimentary breakfast and wine hour. There seems to be a lot of variance in the rooms and level of cleanliness but I found ours to be suitable. The bed was kind of hard, the pillows flat, and the linens shabby, but I don't expect much more from a budget hotel. It is very hard to get to, and the layout of the hotel is a little confusing. read more

When arriving at property older asian staff stated my booking was canceled and I never canceled it, then she stated she would make a new reservation then tells me suddenly she has no rooms avaliable made a drive for no reason and she was very rude and had lots of attitude and played dumb. I will never come back here again. Poor customer service don't come here there are better properties RUNNN as far as possible. read more

We needed a local hotel for a family get-together. A+ to Araceli for helping when I couldn't get the website to successfully edit the online reservations without complications ($$). The family liked the accommodations and parking. The only downside seemed to be the upstairs open lounge furniture (flaking pleather). But will keep Hotel Zico in mind when family visits :) read more

This hotel has been taken over by Best Western and rooms now look like stark dorm rooms without any closets or hangers for your clothes. But besides that, they will not refund my $50 credit card fee because they say there was "towel damage". I have never had this happen to me in all my years of staying at a hotel. We only used the towels normally and there is no proof or actual description of this supposed damage; ( no photos )in fact, the desk person said the staff member " didn't remember " but the manager won't back down. I won't ever stay here again! And it took 3 different phone calls and a detailed email to get them to respond after 12 days. Terrible customer service and they can't provide any proof of damage. I will be reporting them to Best Western. If I could leave 0 stars I would. read more

Attributes: The walkway was very cute. The front desk folks were very nice. Free breakfast. Clean upgraded bathroom. Room had a Nespresso machine. Negatives: There was no closet, thus no hangers, in the room. I peaked in another room that was being cleaned and didn't see a closet in there either. If you are on a business trip and need to hang your business attire, look elsewhere. The hotel is on a main busy street, so the traffic was somewhat loud. It didn't bother me but something for you to consider. The pillows were hard and uncomfortable. The patios outside of the rooms did not have any barriers in between rooms, so anyone can walk to your patio door (it was a little unsettling when I heard a loud bang outside and late at night). That said I wont be staying here again. read more

Stayed again and still love it. Charming and Aracely is an outstanding front desk attendant. She is patient and professional. Will definitely be returning. read more

This is my go to place in the area. Boutique hotel. Check in is quick and easy. Rooms are uniquely decorated and clean. Price is unbeatable. Free underground parking garage, free wifi and complimentary breakfast. read more

Hotel Zico - Hotels Near Me - Mountain View, California

Completely judge you based on how you look at the lobby. The hotel room I got looked cheap and was dirty. I found several toenails clippings in the floor and the floor itself was sticky and sandy at the same time. The hotel itself is very unique in design and I'm sad they dont upkeep it better read more

I stayed for one night on a business trip. The outside walkways are beautiful and you feel like to transported to Spain. The front desk staff are so friendly and helpful. The bed was not comfortable, and coming from a small-town countryside, the street noise outside my window sucked. The bed and pillows need some investing and more comfort. However, overall, despite needing a good dusting, the room was well-decorated and comfortable. The continental breakfast is as continental as they come and I wish for more of protein options, or you have to pay for it/ order it. The gym could use an update, I did use it because of my need to exert mental energy before meetings, and it would have been nice if I could not smell the smokers outside and the treadmill was working right. read more

Place is horrible. Under construction. They just leave a smoke detector endlessly beeping towards the back of the hotel. Good luck sleeping. read more

Hotel Zico - Scaffolding attached to the hotel. - Hotels Near Me - Mountain View, California

Booked this hotel through Hotels.com. The room was spacious and I appreciated this boutique hotel as the rooms were uniquely decorated and clean! There are tons of parking available in their lot plus they do have a snack and drink bar that's accessible for purchase in fridges and shelves by the front desk. The hotel is right off the freeway ramp so you might miss the driveway into the property. I'd stay here again. read more

I do recommend this hotel even though the first impression with the lady who was working at the reception was pretty negative. She did not even look at me, said hi or smiled. Smiling is a must in hospitality. She was probably doing her work but a little more of enthusiasm would be more appreciated. The receptionist from the checkout transaction was pleasant. That commented as constructive feedback, I could not be more pleased with the quality-price ratio of this hotel (especially considering that recently I was in the area, at a Best Western and I have enough content for a review and a half...negative of course). This hotel is locally right by the freeway, so don't expect walkability (actually I found there is some sort of exercising trail that goes under a bridge...I saw people in bicycles and with their dogs. However, please do not expect coming here and walking downtown Mountain View. Also expects the Uber drivers to ghost you (maybe is challenging location?). My colleague when trying to drop me there found difficult to follow the directions even with GPS. That commented, this was one of my best hotels for business trip. It is so cute, very nice 'Greek decor', all colorful matching my personality, so I slept very well actually, thinking I was not surrounded by grays and beiges. It reminded me a little bit of a Mexican hacienda mixed with a motel from the outside and the internal patios. I loved the sink and faucet in the bathroom, very cool. I like how they put emphasis in making very presentable something that could be potentially a lost hole in the wall. read more

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Booked a hotel room at this hotel. They overbooked the room. Never contacted me. I showed up and there wasn't even a live agent available to help me. Only this kiosk. They made no effort to rebook me into another accommodation or help me in anyway. I would be very concerned and staying at this hotel. read more

Hotel Zico - Kiosk - Hotels Near Me - Mountain View, California

Overall a nice stay here. There was an issue on the first day I checked it...I sent an email and acknowledged it that night, and then in the morning I had to follow up to find the manager, but it was resolved quickly by the manager on staff. The continental breakfast is under impressive as far as options. They do provide an option for a paid breakfast too. The hotel is close to the freeway and there are a lot of stores around so it's pretty convenient. I noticed a few homeless people walking the area at day and night but they weren't bothering any of the hotel guests so I was pleased with that. Biggest con is that the walls are veryyyy thin. It's not an easy fix but it's something to be aware of if you're a light sleeper. However, I would stay here again! read more

This hotel was a huge disappointment. My wife had same-day surgery at Stanford Medical. We live a four-hour drive from this location. We had booked for two nights. Surgery was scheduled for 5 AM the morning following our first night's stay. I phoned at 9:30 AM Zico Hotel asking that the room be cleaned and comfortable for when she would arrive following surgery. We arrived back to Zico before 11:30 AM. Our room had not been touched by the hotel staff. My wife had a 1:15 PM follow-up the day following surgery. I asked for a late check-out near 1 PM. I was told that if we did not checkout by noon, there would be an additional $30 surcharge. I walked the hallway several times during our full day stay. Two cleaning carts were left unattended in the hallway with one additional cart parked in the doorway of a guest room. Nothing was done in the with the carts and the rooms till about 4 PM. The courtyard photo in the Zico listing a very narrow strip with artificial turf with one of the long sides, concrete walls bordering a noisy freeway exit. The toilet seat was loose, a challenge to attempt to set on it. The bathroom was extremely small and the open door came to within an inch of the toilet. The room was small. The sheets were loose upon our arrive and a long strand of hair was on the bottom sheet. The free breakfast is continental and minimum at best. During the past 14 months I have stayed in more than a dozen USA motels/hotels. When and where there was a breakfast with the room, the TV in the breakfast room was one of the three broadcast networks or CNN. Zico's breakfast room had Fox News, which says something about Zico Hotel. The king bed was comfortable. read more

Hotel Zico - The bathroom door opens within an inch or less of the toilet. - Hotels Near Me - Mountain View, California

I had to travel to Stanford for my son's appointment, & the original place we booked didn't seem like the best neighborhood. Since we had the kids we decided to find somewhere else and took a chance on Hotel Zico. A little hard to see the turn in at night, but wow was it worth it! We booked the room just 20 minutes before arriving, the price was on the lower end of average for the area, & $50 deposit. (That surprised me as I am used to a lot higher.) The check in process was unlike any I had seen, it was all virtual and the person who helped me was very kind. I loved the room, especially the fact that you can go out on the balcony and there was a ping pong table, and fire pit. Absolutely beautiful. It is near the freeway, so outside is louder than relaxing, but you cannot hear it from inside the room so it was no bother. The only reason I am giving 4 instead of 5 stars is because I feel the room could have been cleaned a bit better. (There was a sock under the table and a few places that could have been wiped down better in corners of bathroom.) I will absolutely be back when we need to stay again. read more

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Super cute hotel. We stayed for one night when attending a concert at the Shoreline Amphitheatre. We were able to check in early when we arrived at 1pm. Parking is free and I like that there's a parking garage under the property. Made me feel like my car was safe. Rooms are older but clean and the bed was comfortable. read more

Location: it's not the most ideal as it is very close to the highway and if you miss the entrance, you need to drive in and out of several highways to get back to the entrance area. Room: I stayed there for over a week and man I counted over 8 flies during my stay. I was able to get rid of some of them. But they kept on coming back. It was so annoying seeing it fly around. I can't sleep well here. After I checked out, they charged me $10 with no explanation on what the charge is for. Like seriously? You spam me with a bunch of welcome message via hotel.com but you don't bother to tell me why I'm being charge $10? FYI I never got charged after I checked out. This is the first time. Do not recommend!! read more

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The walls were LITERALLY falling off. Every wall in the room the wallpaper was lifting. Carpet had huge gap and holes in it. Walls were also fitting black marks all over. HAIR in our bed shits. Spiders and cob webs all in the corners. Called the front desk and asked for a different room it was late and we didn't want to look for somewhere else to stay. They did change our room quickly and the new room was a little better, but there was still marks on the shits, head board has pink hair dye on it, dirty walls, holes in walls, just wasn't a pleasant experience at all. read more

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I surprised my wife with a Mothers Day Brunch at one of restaurants in Santa Clara, and decided to turn it into a family staycation in one of the hotels in the surrounding areas. I saw Hotel Zico and it was intriguing to me. The hotel was very nice, and the thing that I and also my kids enjoyed was the the sink in the bathroom they said it was cool. The room was decorated nicely and the parking was great. My only problem was that we booked the hotel for a two night stay with four guest. There must have been some miscommunication because there was only two sets of towels in the bathroom. I received a welcoming text asking me how things where and to inform them if I needed anything. I text back it doesn't seem to be enough towels for four guests in the room. The reply was I dont have any at the front desk I will check the housekeepers cart and if not some will be available in the morning. I had my son to check the next day and he was told we do not have any towels. So I went to Target and I purchased towels for us to use for the remainder of our stay. I would have liked to have given five stars but having to purchase towels was not good for me. read more

We have stayed at this hotel a few times throughout the years. Its nicely priced and right off the freeway. Perfect for concert nights at Shoreline. The parking is free, subterranean and gated. The vibe is really cool, probably because it's privately owned and operated. I believe all of the rooms have balconies with tables and chairs outside. The rooms have all of the typical amenities including frig and microwave. It lost a star for me because of the mattress isn't my favorite, but then again we always come back. I recommend Hotel Zico. read more

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Go to this place if you want to take bed bugs home with yourself. Spent thousands of dollars to get rid of the bugs at my house. Look at the pics and decide if you wanne stay here. Dont say I didnt warn you! Good luck. read more

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They do not care to clean up the kitchen. There are flies on the kitchen wall, every morning. In the outside parking lot, a homeless is scavenging trashcans. Parking lots are lots of garbage on the ground. The front staff are not friendly at all. Does not even smile at the guests. There is a coin laundry machine, but the Front desk does not exchange the coins. Worst hotel we have ever stayed. Most of the staff here are non-professional and are all just kids, doing their job obviously unwillingly. Keep making our feelings very uncomfortable. Due to the unsafe parking lot situation, we have checked out and changed to another safer hotel. read more

Hotel Zico - Hotels Near Me - Mountain View, California

this is the worst hotel we ever stayed in. i had to go to the front desk demanding them to bring some clean sheets and towels. when they finally did they refused to make the bed or even clean the room. don't stay here service is horrible they don't speak English and they didn't care how we felt! they just walked away after they dropped off the sheets. Ugh!!! read more

Hotel Zico - This hotel refused to change our sheets. After sever requests to the front desk and demand clean sheets. They refused to make the bed - Hotels Near Me - Mountain View, California

Stayed here for one night recently and the room itself was adequate, and parking is available on street level or below the hotel. Unfortunately, it was really noisy in the hotel room itself - especially when any neighboring room used their bathroom. I really liked the breakfast overall - especially being able to custom order eggs, and the greek yogurt bowl was delicious too. Just wish I had been able to sleep in later but was awakened by the water pipe noise and how bright the room got with sunrise too. When I checked out, I wasn't asked how my stay was either. read more

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Hidden Gem - We really enjoyed our stay here! We stayed for one night on Valentine's Day weekend. Everything about our stay was great. I'm really surprised how well kept the property is and how stylish it is, especially for the attractive price - we only paid $74 total (including taxes and everything). The food menu is really well priced, and the portions are good. We got nice and full without having to overspend or go out to a restaurant for breakfast/brunch. The location is perfect. It's just off the 85 freeway ramp, and is just about 40min from San Francisco, which is where we decided to spend the next day when we checked out of the hotel. I would definitely stay again! -Underground parking garage at no extra cost -Elevator -Excellent service -Room service available during COVID (pick up food when ready at front desk) -Microwave, mini fridge, Keurig, iron and ironing board -11am Checkout -Smooth check-in and check-out -Right off the freeway ramp -Many stores and restaurants just down the street *TIP: I booked through Hotels.com app and it listed me as a VIP guest, allowing me to get a free snack item from the lobby during our stay, which was a nice little perk. read more

Hotel Zico - Hotels Near Me - Mountain View, California

Was nice but not necessarily the best: Pros: Cute hotel Large breakfast ok price Lots of plants Affordable Cons Bathroom is small The check in is very late 3:00 pm ? Why so late? Really tricky to find and dark in the evening read more

Hotel Zico - Outdoor area - Hotels Near Me - Mountain View, California

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Stayed here past weekend on a whim while visitin family in Santa Clara. Ended up getting a great tate considering the College Football National Championship was the same weekend. For what I paid - it was an exceptional value. Price, comfort and location really could not be beat. I decided to save my Hiton Rewards Points for sole other time... The hotel is small and would be considered botique. There's an underground lot which came in handy as it rained one day of the three that I was there. The lobby is bright and welcoming and even offered a complimentarty cheese and wine hour for hotel guests. Wasn't expecting it. The room was small but perfect for what my wife and I needed. It was clean, comfortable and had a shared patio. The fixtures and decor looked new as well as the carpet. The bed and pillows were clean and DID NOT have bed bugs!!! The TV was small but worked without any issues. I ended up watching the Surviving R. Kelly Series... damn - sad. The bathroom was small but the showerhead was amazing. I could have stood in the shower the entite weekend but would have been wrinkly lol. The complimentary breakfast was excellent too! The service was great and so were the offerings. The Omellete station, the bacon, pancakes and waffles were my favorite. There was also oatmeal, cereal as well as breakfast potatoes and boiled eggs if you are in a hurry. Last but not least there was hot chocolate, Starbucks Coffee and pricey tea. Hotel Management/Owners did not skimp. As somwone who travels often for business and pleasure, it is great to know that there are places like Hotel Zico around to relax for a night or two or three. If you are looking for a place that wont't cost an arm and leg like most hotels in the Bay Area, you should consider this place. I'll be back again for sure when visiting town. Thanks Hotel Zico for the hospitality from maid service, breakfast crew and the front desk! Five Stars for sure!!! read more

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Made a last minute trip, I called to book a one bed for two nights. I spoke with Citlali, she was very nice and made the process very easy and quick! I had another last minute change of plans the same day I had to check in, so I called before my check in time to see if they had any availability for two beds and if we could possibly change it. I'm not sure who I spoke to the second time (I forgot to ask for their name) but the lady who I spoke with was very kind and understanding. Room was very clean, the decor was minimal but very pleasing and beds were also very comfortable. Shower and bathroom area were very clean but definitely needed minimal maintenance work. Please keep in mind that they close their parking garage at night and don't open it until 6am, which I personally liked but did not use. I did have a bit of difficulty finding parking one of the nights I stayed, due to coming back to the hotel very late, but I somehow got lucky and found the last parking space outside available. At night all questions, comments and concerns are going to be answered and helped by a person on a screen. Overall a really beautiful hotel! read more

Standard boutique hotel. A bit confusing to find the "font desk". There's a machine that's like self-checkin/out which we found easy to use. The front desk is not always staffed, bell sometimes does nothing. Room looked and smelled clean and had microwave and mini fridge and coffee machine. Free breakfast was bagel, muffin, toast, yogurt, oatmeal, coffee, maybe cereal? More options for a paid breakfast. I wish they had someone manning the front desk for the last 15 min before checkout time just to make sure it's timely. read more

Whoever did the marketing for this establishment should be making millions! And I mean that wholeheartedly. If I hadn't booked third-party I would Have taken my business elsewhere. I don't want to badmouth anyone but seriously I'm on the on ramp to the freeway need I say more?!?! read more

Hotel Zico - On ramp to 85 - Hotels Near Me - Mountain View, California

Overwhelming cigarette smells the moment I step out of my car from the parking lot. The people that smoke look like they live there, just hanging out in the front area. Furthermore, the inside of the room does not feel clean for some reason. Lastly, hotel decides to charge my credit $15. I called the hotel and spoke with someone, forgot her name and she told me the maid claims either I took a blanket or ripped a blanket. So which is it!? I know for a fact none of that happened because I was the only person there. So it's my word against the maid's word. I have a feeling it's because I left in a hurry and forgot to tip so the maid is getting me back!? I felt actually felt bad when I realized I forgot to tip. So I asked for the manager and she says she is the manager. I'm thinking O'Lord! Now I know why the price here is a bit lower than the other hotel because the customer is always wrong. The customers will not return if you think they are the ones lying. Good luck to you and I will not challenge the $15, keep it! I'll take my business elsewhere. read more

Some of my property "went missing" i.e. stolen while in the possession of the front desk. The manager failed to call me back on three occasions, and I spoke with the manager (Ricardo or Roberto), who didn't disagree that it was stolen, but told me it was too bad because they are not responsible for items kept behind the desk and if i wanted to do anything i would need to call the authorities.... The item was not very expensive, so its loss not a huge deal but the manager's dishonesty, and refusal to take responsibility is concerning. A hotel is supposed to be a safe environment, but if you can't trust the staff and management, it's hard to feel comfortable. I highly discourage people from staying here. read more

Falsly accused of smoking in our room, charged me $150 dollar fee on my card, with no notification even! Been told someone will call me back but they don't! organized theft of funds.. pretty sad really.. they must need the funds to do this dishonest act. Musky room, coffee not stocked in room, all over I feel they need to get shut down for the poor service and theft. read more

Accidentally booked 4 nights when I should have booked 5. Came back the 5th night to my room cleared out and all my stuff missing. My fault, fine. They kept my clothes and large items in the lost and found. Great. They threw out my contacts for some reason, so now I'm going to be blind traveling. These were daily contacts that were in dry sealed packing on the TV stand. No reason to throw them out. I guess you have to throw out the toothbrush, but why my contacts?! Why did they throw them out? No real answer. "COVID. We're not responsible. You signed papers, we're not responsible." Look, I'm not trying to get upset at you here. I'm just stressed out that my contacts are gone and that traveling is going to be hard now. I don't want you to throw contracts and paper work in my face. I want you to comp me a cookie or something, or take $10 off the bill for the night, and just say sorry. Aside from that: Room was a little janky. Sink didn't drain right. Bathroom was out if toilet paper when I arrived. No turn down service. Photos online are a little deceiving. Fine for the price otherwise. read more

The receptionist Brita was fantastic. We stayed at the hotel on Valentine's Day and I have had this yelp review in my queue for too long. The hotel was clean, the staff was friendly and there were even games for us to check out on the second floor. Tip: Try the omelet station and Greek yogurt parfait station. They're customizable and delicious. After breakfast, check out the trail near the hotel, because it's gorgeous! read more

They would not cancel my room even though I had just booked it. Also be careful because someone found bed bugs.

Everything great with one big exception. This hotel is clean, attractive, has plenty of amenities, the rooms are comfortable, and parking is free and easy. HOWEVER, I asked the front desk attendant if she had the space, if she could put me in a room a little further away from other guests as I've had bad experiences with noisy neighbors and needed to get a good night of sleep. She assured me she could *absolutely* do that. I ended up next to an incredibly loud party that stayed up talking and watching tv until the early hours of the morning. I slept about two hours. read more