This hotel is in close proximity to nearby restaurants and entertainment although you don't have to go to far because next door is Roger restaurant bar and grill that has an outdoor lounge with yard games. This place gets pretty packed on the weekends. I will write a review on this place as it deserves one but back to the hotel. When we arrived our room came with a complimentary drink! We grabbed our drinks and headed up to our room. To our surprise a welcome board awaited us with chocolates, figs, nuts, and a bottle of water. It was so cute as well as perfect timing because I needed a little snack before heading to our event. Let's face it this girl always wants a snack and I love fresh figs. Our room was an adequate size and the bed was super comfy. They took every small detail into consideration. They even had separate water for you to fill the steamer. You know how sometimes the water can cause white, salt like residue? Well not here. There was a small squeeze bottle for you to fill the steamer. Come on; who thinks of that? I wished we had more time in our room but it was a shower, a quick change then off we went. The parking is across from the hotel. You do have to pay for it but it's convenient so there's that. I definitely want to come back as it is a great place to hang out , especially with food next door! read more

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It's immaculate. The employees went out of their way to accommodate us. Excellent restaurant.

We have stayed here more than once it's become our go to place to stay for concerts or events. Price is always fair and the hotel employees are always very kind and helpful. The rooms are clean spacious and they are also a dog friendly hotel if I'm not mistaken. They have a nice pool and outdoor seating area. The bar is an airstream that is super adorable and they have a ton of open areas to play games or just relaxed. It is tucked away in a corner away from things. I love that but for many it might not be ideal. The restaurant is a different story I am not sure if they are ran by the management but this is my review for the hotel and stay. We will def continue to stay here! read more

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This remains one of my fave hotels on the peninsula. Smooth checkin. Smooth check out. Amazing room service. Such a great stay. Couldn't ask for better read more

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Spent a weekend here and had such a great time. Staff was professional and friendly from the start. The hotel itself is very cute with a modern, casual, yet stylish design. The room was very clean and spacious. My one irritation was that there were no power outlets near the mirrors in the room so the only place I had to do my hair was in the bathroom itself which is inconvenient if another person is trying to get ready at the same time. Other than that it was nice. The gym there is awesome for a hotel gym. Definitely had enough equipment to have a full leg day and upper body day during my stay. While I was there they hosted a "singles mingle" which looked packed. The only thing is the singer they hired for that night was throwing the vibe off with the most random and outdated song choices. Even though I didn't come For the event I do think it could've been more thoughtful to find a performer that would bring the sexy vibe instead of whatever the other person brought. Overall though, I appreciate the presentation, cleanliness & overall experience of the hotel. I was able to check out on my phone which made everything simple. This hotel is kid and pet friendly as well which is nice. It's also in a great location right off the freeway so everything (food, bars, shopping etc) is about 10mins away. There's also a gas station right across the main street which is perfect for people traveling by car. Would recommend to anyone staying in the area. read more

The Ameswell Hotel - Pool area very clean and relaxing - Venues & Event Spaces Near Me - Mountain View, California

Nice hotel overall run by people who probably should not be in hospitality management. Stayed with a large group this past weekend and encountered a horrible experience by their food and beverage manager Jacob. Harassed our party the last evening of our stay very irrational accusations about drinking outside alcohol and food for the simple fact that we ate breakfast lunch and dinner for three days in a row and he was upset because we didn't order their in-house food (which sucks btw) on our last evening. Decent rooms and a nice outdoor area but I will not stay there with a family or kids. Very stuffy atmosphere.... read more

Great location. Nice hotel. Very close to NASA Ames and has a great bar and outdoor area to hang out.

The cocktails here look and taste amazing. My only reason for the 4 stars is because they didn't have sphere or block ice when I visited. That affected the quality of the cocktails. read more

Stayed here for New Year's Eve for a staycation. I choose a one bedroom suite, and it was very nice. Spacious, comfortable, and nice amenities. Quite a hike from the elevator, and my key card didn't work when I first got to the room, so I had to make the trek back to the front desk. But that got sorted out. Access to the Stevens Creek Trail is nice for a walk. I know this is primarily a hotel for business travel given its proximity to several tech companies, and I think I'd be very comfortable staying here for work. read more

First time here and it was so nice! We loved the vibes and ambiance. I would definitely come here again.

We love The Ameswell Hotel! Every year we come to the Ameswell to celebrate on New Year's Eve and we always have a memorable experience. The rooms are modern and very comfortable. I also appreciate the choices made with regard to the decor. Very chill ambiance and great for families (including pets). The staff here are great as well and we've never had any complaints. There are many places to stay when celebrating the coming year, but I'm always glad we choose to stay at The Ameswell. Happy New Year Everyone! Cheers! read more

The Ameswell Hotel - Old Fashioned - Venues & Event Spaces Near Me - Mountain View, California

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I've stayed here a bunch- love coming here on a little vacation. the staff is amazing. who's ever working front desk tonight 8/9/25 is going beyond and regular bartender is a very nice and makes good drinks. Highly recommend. Thank you! read more

My boyfriend, mother, and I attended the "Bloody Valentine: Til Death Do Us Part" murder mystery dinner on February 14, 2026 at the Ameswell Hotel. The event was held in one of the banquet rooms and the dinner was food from the hotel. The food was terrible. The choices were undercooked steak or a burnt head of cauliflower (vegan option). We selected the steak, but 50-minutes before it was served to us we asked our server to please ask that our steaks be cooked medium-well done (little-to-no-pink/red). The steaks were cooked rare. My mother and I sent our steaks back to be cooked to medium-well done, and what they brought back to us 15 minutes later in the second photo was essentially no difference. Everyone at our table felt the same way, leaving most of their steak on the plates. This hotel didn't even put dinner rolls on the table! How cheap is that?! I genuinely felt ripped off on the dinner portion of our experience. Our server had a manager come to speak with me at our table. She apologized for the undercooked steak and wanted to know if I wanted a free drink from the bar to make up for it? I told her no to the drink. She asked what she could do to make up for this, and I told her we wanted our steaks cooked! Didn't she understand that? I don't think that's such an unreasonable expection. It's not difficult to cook a steak! If you're not capable of serving cooked beef, then don't! Our experience with the food and service at the Ameswell Hotel was terrible and I give them the lowest possible score for this reason. read more

The Ameswell Hotel - Undercooked steak served the first time. - Venues & Event Spaces Near Me - Mountain View, California

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Overall, this is a solid spot to stay in the South Bay. The rooms are clean and quite spacious, and the lobby is moody with a modern aesthetic. The check in process was quick, but not particularly warm. I've stayed here twice and have recommended it to family and friends. read more

Key takeaways * Rooms are very spacious, clean and sound proof * This is a wellness hotel and sustainable property * This a great place to hold weddings, events, and corporate meetings, and this can be a great staycation or workcation as well * This is an independent hotel that is state of the art and brand new at the heart of Silicon Valley Amenities/perks If you use a travel agent, Ameswell Hotel partners with Tablet Plus and can provide the following (message me to learn more *wink wink*): * Upgrade to the next room category, based upon availability at check-in * Early check-in/Late check-out * A welcome amenity or beverage * Daily breakfast for 2 * A food and beverage or spa credit The Ameswell Hotel is a new hotel that was built from the ground up in the heart of the Silicon Valley, nearby Meta, Google, Apple and Facebook headquarters. Opened in 2021 during the pandemic, this is frequented by travelers and those in the tech world. Not far from Moffett Field and NASA Ames Research Center, the hotel is reminiscent of a hangar. The "Roger" Bar is named after the phrase that pilots say and the lighting and paint scheme walking down the hallways are the colors you would see when taking off into space. The hotel has plenty of space for events, weddings, and after a quick tour around the property, it goes without saying that the hotel rooms are spacious and there are places to lounge outdoor. This a modern luxury hotel that has wellness rooms and focuses on sustainability. The hotel engages with the community and hosts many local activities. This is a perfect stay for anyone visiting the Bay Area, looking for staycations or wellness hotels, searching for a wedding venue or planning events. It's apparent when stepping into the hotel that this is a tech hotel. Checking in can be completed through a chatbot named Ava, who can contact the guest throughout the stay for any questions or for a check-out time reminder. There is as much or as little interaction with the staff as one would like. My first impression is the warm lighting, wooden fixtures, and artwork around the hotel. Ameswell hotel definitely has a lot of character with a luxurious and modern feel. This hotel focuses on sustainability and wellness. For wellness, complimentary yoga is available to all guests and there are options to book wellness rooms. For sustainability, the pool is saltwater; 96% of products in the hotel are biodegradable and compostable; solar panels power the hotel; drought resistance; and refill bottles are provided for each guest and there are refill stations throughout the hotel. Rooms/Event Space There are several different room types, such as Premium, Wellness, Superior, Deluxe, and Suites. There are 256 total rooms, which include 72 double, 11 suites of various sizes, and 173 single rooms. Wellness rooms have Lululemon Studio Mirrors and weight equipment within the room. The Ameswell Suite is the largest of the suites and popular for wedding parties at 955 sq feet, as large as a studio apartment. The room is designed so that there is a room within a room and it can also connect to a conjoining room. Each room has Ameswell-branded amenities with organic conditioners, shampoos, and lotions from Juice Beauty. Each room has all expected amenities, such as a bath robe, hairdryer, refrigerator, kettle, work-station, Santa Cruz individual drip coffee, and tea. Amenities like toothbrushes and combs are available upon request. There are plenty of meeting spaces and places lounge within the hotel. The spacious ballroom can be split into three different sections. This is popular for tech events and weddings. There is also the Discovery Boardroom and Curiosity Breakout Room to use for meeting space. To lounge, guests can check out the comfy Ames Library and spacious lobby. Events can be booked at the beer garden and outdoor areas. Larger and longer events cost more of course, and even larger events need a city approval due to the noise. Food and beverage will cost a 23 percent service fee. The gym is equipped with everything you need. The high-tech qualities are apparent in the hotel. Pelotons, Aviron rowing machines, treadmills, and a variety of free weights. Pelotons and Avirons are not common household exercise equipment, so it would be a miss not to try them out. The gym gets busiest in the mornings. Guests are able to book massages and treatments with the Rejuv Spa. It is not a full spa, so they use a room in the hotel. The massage table is heated. Restaurants and Room Service On the property, the main food spots are also aviation themed. Dining options include Roger Bar & Restaurant, the Fly-By, and outdoor beer garden/game lawn that serves drinks and small bites for happy hour. The Roger Bar & Restaurant has delicious American fare and drink. Happy hour is served daily. read more

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We booked this place at the last minute and weren't sure what to expect. We arrived to dog bowls at the entrance. We have a French Bulldog and we loved that they love dogs as much as we do! We walked in to live music and a welcoming bar/restaurant area. Check in was easy and we made our way to room 305. We didn't sleep well because the A/C unit doesn't workBut they moved us to room 507 which was much better! Each room had a wooden stool in the shower so you could sit down and relax...put down a towel down before you sit down . The rooms were extremely clean, everyone was hospitable, and the drinks were good too! I grabbed a caramel latte with oatmilk and added 1 extra shot of espresso and I was in heaven! Gave 4 stars because of the issue in room 305. We will avoid room 305 and book here 1st whenever we visit San Jose! read more

The Ameswell Hotel - Venues & Event Spaces Near Me - Mountain View, California

We have held private events at this place and it is just excellent. The management is well run and the facility is top-notch. Definitely one of a kind. And for a hotel, the restaurant is also top of the line. I have not had a chance to try the business facilities and meeting room, but have willingness to do that one day. read more

We had a number of problems with our visit in August and was told the manager would get back to me. During the last two months I had reached out to them three more times, not so much as to complain but to offer our experience and suggestions. Never a response back. You would think that feedback, good and bad, would be welcomed if customer service were a priority. Incredible to think that so much was spent to try to create a hip, welcoming atmosphere then have the management team drop the ball. read more

We came here with our pup for "Barks, Beer, & Brunch" event and really enjoyed it. The restaurant offered plenty of outdoor seating for the "pawrents" to enjoy a yummy brunch -- my friend had the salad and it looked amazing -- while the puppers got to play. They had a food truck that offered adult beverages and had a doggy menu. Oakley got a pup brew and a pot pie and he LOVED it. The brew smelled like bone broth but was sparkling. The event also helped raise money for the Humane Society, which is where we got our last two pups from, so that was great. I look forward to coming back for a stay and can't wait for their next event. read more

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5+ stars for this hidden gem. We are local and decided we needed a staycation and this place was fantastic! Excellent service at every touch point and super clean! Here is what you need to know: *property is beautiful and they have one full service restaurant, one coffee and quick bites place, and lots of places to hang out both inside and outside. Food was great and they have a full bar! They offer outdoor games, picnic tables, and they are super dog-friendly. *pool is narrow and long and in the sun most of the day. *rooms are styled beautifully and immaculate - you can tell they pay attention to details. *parking is $20/day in the structure with in/out privileges. *they are focused on sustainability- no plastic to be seen (which is great). *mix of business professionals and families with little ones. We can't wait to come and back! read more

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One of my favorite hotels to stay at when I'm in the Bay Area. Convenient location for both work meetings and personal events. Right off the freeway, but you don't hear any of the noise! Their bar and restaurant downstairs is delicious, which is nice for nights when you don't want to go much further than the front door. They have accommodated both early check in and late check out. I highly recommend! read more

So Los Olivos no longer works with Good Samaritan and instead works with El Camino hospital...wait what? Is this a review for a hotel or a hospital? Well...I just had my 2nd child about 36 hours ago, and while the maternity ward is wonderful, this dad needed a room to recoup while momma recovered a second night. I found Ameswell as my dad retreat and boy am I happy I did. The reviews are spot on. This spot is a hidden gem. Every single person I've interacted with, from the receptionists, to the cleaners, and the friendly bartender at the Roger all enjoy where they work and you can really tell. The room is super clean, decorated tastefully, and thanks to the layout seems HUGE. I got the Ameswell Suite which might be a bit overkill for going solo but I default always to getting the flagship. Two full bathrooms, two tvs, two refreshment areas and gorgeous views. The bed feels like heaven (might be biased after sleeping on a foldout chair for a night). Anyhow, definitely a hip spot with lots of wonderful people lingering around. If you're a father in a similar spot I highly suggest giving yourself an escape at the Ameswell hotel. read more

The Ameswell Hotel - 3rd floor hallway - Venues & Event Spaces Near Me - Mountain View, California

The Ameswell has sort of a fancy name to suggest a wood paneled business hotel. Alas, the name is made up, after the Ames research center next door. But the hotel certainly is upscale. You can tell by the pricing--300+ during the week, and half that during weekends. The theme is historic aerospace, for the old Hanger One just across the freeway. They have old blimp models, wooden propeller decorations, and wing a construction motif hanging from the ceiling. The Ameswell Room is a cool little library/lounge with aviation books and models, and a couple cushy sofas. The Roger Bar (roger roger), has a morse code motif. Pretty cool for hanging out. Breakfast is good too. There's also the flyby coffee bar, with artisan beans and pastries from manressa breads (five star). The tasteful rooms have excellent linens, lux bathrooms, and robes. The flatscreen is the biggest I've ever seen in a hotel. We had a close up view of 101, but the sound proofing was excellent. We couldn't hear a thing! If your per diem limits are big enough, you'll enjoy this place. It's close to google and microsoft. If you're looking for a staycation, get the weekend rate. And bring Fido! read more

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Upgraded to deluxe room to receive this view. Then all night heard others stomping yelling and slamming doors. If it's a party hellto fine. But don't charge me an extra 100$ to show up two hours early when you can't provide a good nights sleep. read more

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Makayla the bartender at the Roger Bar & Restaurant is the WORST person in that team. She was directly rude towards a customer in front of me and I felt her unprofessionalism and bad customer service first hand. All the other team members were great, however she specifically made my 4 day stay horrible after my 3rd day at the property. Great hotel, great team just one bad apple. Will double think about coming back to this place now. Sorry Ameswell team for the 3 star rating. read more

LOVE this hotel. My family and I have stayed here multiple times on the weekends when we're in the area for tournaments. Staff is great, check in is easy, food and drinks are delicious! I've never tried the pool, I enjoy relaxing at the fire pit instead. Classy, but very accessible. read more

I attended a concert here and was able to book a last minute room since it's a long drive back after seeing three bands. It's close to Shoreline but it's better to ride share or drive into the venue. Getting a ride share back was a bit of fiasco and took an hour! I swear the bands must have left before we did. Parking: Parking is self park. The structure is next to the hotel, but close access. The corridors are very long that instead of taking the elevator, we found it easier to take the stairs to our room. We didn't get to check it out but the gym and the pool look inviting. The restaurant had great cocktails! Very good for happy hour. Rooms: Wow I still think of ours. - Robes - Fellows electric tea kettle (I am getting one for Xmas or Birthday) - The in room coffee/tea - excellent! - I like the layout with how the room was organized to place our belongings, to the desk and the lounging area. To sit in our robes in the lounging area and drink coffee was nice. - We had a view of the freeway, but didn't hear anything. - Beds were comfortable, I slept like a baby and a full 8 hours! - The best part was the A/C. You know how some hotels where the AC goes off when you're about to go into REM? This one hummed me to sleep and the temperature was perfect! This is the main reason I would stay here again. My only knock was the service at the coffee bar the next morning. That and the condiment area was messy. I understand there is a staffing issue but I would probably opt to go out to brunch in DT Mt. View next time. read more

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This is my third stay here and all the times were 5 stars! The rooms are always top notch clean and smells nice! The staff are friendly and respectful! Always greets you with a smile. Growing up in Mountain View I have always seen this place empty and non existent and it's so cool to see it come to life and become this beautiful hotel! The theme is nasa themed. So nostalgic! Their pool is saltwater and HEATED!! They also welcome your fur baby's and have a huge open space for them to roam around at. I love this hotel and my girlfriends and I are starting to make our staycations here more often! ALSO! The Roger's (their very own restaurant in the premises) have the best wedge fries and avocado toast read more

We enjoyed our stay here. Checked in on Friday, June 10th and checked out on Monday, June 13th (Room 408). Comfortable beds, pillows and blankets. We liked the feel of it. All were well rested. Plenty of seating areas to lounge around. Easy access to the restaurant; we didn't have a chance to dine here though. Staff: I spoke to Brian on the phone to request for an iron. He was professional. Fee: $358.78 plus $35.88 taxes & fees was for Friday, June 10th. Likes: -Toiletry dispensers: shampoo, conditioner and cleanser. Loved the scent! Very aromatic! Note: -Two complimentary water bottles -No iron in the room read more

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The Ameswell staff is the best! Jesus handled everything for our large team event with incredible grace and hospitality, from the customized plating and elegant table settings to the excellent bar service. He handles customer care and requests with ease and urgency. The entire team was professional and respectful, making the event run smoothly and beautifully. I highly recommend them for their top-notch service and attention to every detail. Sasha is also a fabulous server who is wonderful. read more

Its beautiful the modern details, the bedding, the hotel layout, the lobby, the grounds. The whole thing is just beautiful.

Clean & spacious room, mattress is good, internet speed is good enough, very good fitness center with ample & quality equipment, ample space outside to spend time outdoors, some very friendly and accommodative receptions but not all though. You have to pay for parking though :(. Based on this stay experience, I would definitely consider staying here again read more

Super clean and relatively new hotel in Mountain View. The front desk staff were super helpful and friendly, and our room was spacious! The most remarkable thing about this hotel is now quiet it is. A concierge told me that they have triple-panes windows. The hotel is close to Moffett Field and next to the freeway, and you can't hear absolutely anything in the rooms except for when other guests slam the doors! It was so peaceful and tranquil. It is very calm throughout the day, but at night the Roger Bar and Restaurant downstairs gets busy! They have a spacious outdoor seating area with a fire pit and games for families with children. This hotel was such a breath of fresh air!! We'll be back! read more

We highly enjoyed our visit here for a work event. All the hors d'oeuvres, main course, sides, and desserts are customized by the in-house restaurant. The outdoor bars were pretty awesome and were equipped to make most drinks, such as the moscow mule, red bull vodka (which I both drank), mojito, etc. They also provide some non-alcoholic options, in the forms of mocktail and others. The outdoor setting is posh and have some fun games such as cornhole and a giant connect four. For the main course, they provided a combination of hummus and pita, salad varieties, rice chicken, and salmon. The desserts were simple but delicious, with a choice between whip cream & fruit, or a sweet lemon tart. I got to peek inside, and there were lots of cool future / space themed lounge areas for parties of 4-8. Anyway, definitely check this place out for events or to cap off a day after work. read more

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We stayed at the Amsewell for our friend's wedding celebration in a room block reservation. The check in process and room were great, however we had a very poor experience with the restaurant and bar staff. There were so many rules that were not made clear to us and then we were reprimanded with no kindness. For example, we utilized the picnic tables in the courtyard activity area to enjoy an evening meal, the restaurant manager, Jacob approached us and told us we were not allowed to have any outside food on the premises. There was no signage posted anywhere explaining this rule and we were hotel guest. In a very unprofessional manner he told us to pack up everything and leave and would be back in 20 mins to check on us. We witnessed several other groups throughout our stay enjoying their own food by the pool in front of hotel restaurant staff with no issues. The final straw was my husband and the groom being refused service at the bar at 9pm sharp on Sunday by the same restaurant manager, Jacob. He claimed the bar was closed, but the website clearly listed the bar being open 7 days a week until 10pm. Not to mention the bartender was preparing cocktails for other guests no problem. It felt like we were continually targeted for no reason. We spent a significant amount of money at the restaurant bar over our 3 night stay. We were comped the $42 we charged to our room but not all the other money we spent on food and drink. I suggest management take this feedback to update your policies and menus to make the dining experience more hospitable for your guests. We will not be staying here again or recommending this hotel to others. read more

This hotel is so beautiful! We attended a wedding here over the weekend. Check in and check out was fast, efficient and professional. You can do it online and get a mobile key or check in at the front desk. I decided to check in at the front desk. The front desk was very polite and greeted me right away. Explained where things were at the hotel and so on. The rooms are pretty roomy. It was very nice and clean. Beds were comfy. Bathroom is beautiful and showers are spacious. They provided which seemed like high end soap, shampoo and conditioner. It smelled really good and soft on my skin. Hotel was clean inside and out, very well maintained. They have a parking garage with lots of parking. The newlyweds had told me that it was the hotels first wedding since it being built and opening about 3 months ago. The wedding staff did an awesome job with the food and drinks. We also dined at the bar for breakfast before checking out. The food was ok. They had forgotten our sides of bacon but once they found out, it had come out pretty fast. read more

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I haven't stayed at the innovative, independent hotel, but I did visit the downstairs lobby, lounge, and outdoor areas as a guest of Roger. (The bar, not the dude). The lounges are nothing like those one-word lounges in Vegas (Rain, Tao, Inspire, Herpes): these are small, decorative spots to sit.. with a bar just steps away. One of the lounges is a room behind a gold paper beaded curtain in a modern and minimalist cove with a half circle of plump couches and LED screens for art. The other small lounge is a cozy and warm library full of curios and books on flight. It's for the birds. The outdoor area near the gated pool has restaurant tables under umbrellas, two fire pits, and an outdoor game area near an Airestream, all under wedding lights. The game area has a paved area for cornhole, a huge Connect Four, a giant Jenga, and other games, plus a lawn for frisbee and watching the mosquito races (nightly, at dusk!). So, even if you don't stay here, I recommend at least going to the 10 acre grounds for a drink (especially happy hour). Check separate reviews for Roger. (The bar & restaurant, not the dude). read more

The Ameswell Hotel - Photo credit: Nhat V. Meyer / Bay Area News Group. Look for this near the elevators. - Venues & Event Spaces Near Me - Mountain View, California

The Ameswell Hotel. People.... WELCOME!! An extended Birthday Wknd and the Mrs makes me drive to Mt View and me not knowing where the hell im driving to. On 101 North and tells me to exit Moffet. And then she tells me to make a right turn on a long strip of a driveway, I notice the hotel and reads The Ameswell. Parked in a secured parking structure and walked in the lobby and was greeted by the concierge/s - very welcoming and hospitable. Walked around the hotel and the lobby and there sure was a lot to look at! Check out my photos!! From the first floor lobby, wining, dining, reading/lounge areas, to our room we got for the wknd.. STAYCATION was in full effect!!! A brand new hotel, great staff, the room we stayed in, the bar/restaurant, reading areas, outdoor patio, an airstream, huge area to play and run around.. this place is awesome and will definitely come back again for another Staycation!! read more

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Love love love The vibe the decor It feels good to stay there To sleep the room was posh And affordable And near levy stadium Just 10/10 wlll stay there again read more

Beware hidden fees and scrutinize your guest folio to avoid being overcharged! Upon check in the front desk confirmed that my room was paid and then asked if I had a car. When I said yes, they provided a parking pass never mentioning there would be a charge. Upon checkout I noticed a charge for two nights parking despite staying just one night. Guest experience supervisor Malena Martinez informed me charges were non refundable, did not apologize, and promised to send an undated folio I never received. Her comment: " We have adjusted the charge accordingly." Very disappointed with this experience and will not return, despite the great proximity to Google HQ. read more