Beautiful and stunning boutique hotel in easy walking distance to the Shoreline Amphitheater. The bed was super comfy. The crew is awesome. The giant shower is very nice and the 65" TV in every room is great too. Will be staying here every time we go to a show at the shoreline. read more

Thanks to Ariana, the property supervisor, I was able to get this issue resolved! I give her 5 stars alone for her communication and effort however, upper management does need some work so it's overall score is still low. read more

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I enjoyed my stay here. Was really affordable and pretty clean. I liked how I could order everything via the TV. The robes were super comfy. Maybe the comfiest hotel robes i've tried actually. I also liked the service here. Everyone was nice & patient. read more

Shashi Hotel - room - Hotels Near Me - Mountain View, California

The Hotel was amazing. But the food blew me away. Everything on the menu was amazing and the service was great. Perfect atmosphere for being in a Hotel. read more

Shashi Hotel - Adobo Chicken - Hotels Near Me - Mountain View, California

I expected a true 5-star experience, but this stay fell a bit short. While the staff was kind and welcoming. The complimentary glass of sparkling wine at check-in was a nice touch. The room itself needed attention. The towels were torn and the bathroom faucet was loose, which was disappointing at this price point. I specifically booked this room for the amenities. Since there's not much to do in the area, I had planned on staying in my room the majority of the time to relax and unwind. I was disappointed when upon arrival I was told both the bar and restaurant would be closed the entire duration of my stay. It really impacted the experience. The property does have a sauna, steam room, and a heated pool, though I didn't use the pool due to rainy weather. They also have bikes however, we were unable to use them due to them being in use the whole weekend. Overall, great staff and potential, but maintenance issues and closed amenities made this feel less than 5-star. read more

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Wow, for sure a hidden gem! Love the attention to details. First, I got greeted with complementary sparkling wine. Felt taken care of. Secondly, the aroma and amphitheater was delectable, as the scent and lighting set the mood. The lobby area was clean,classy,and modern. The pianist sounded nice and the bar was really great. Shout out to the bar tender, he knows how to make a good lemon drop. Lastly, the room and its amenities. DAILY TURNDOWN SERVICE. That's right day turn down services. They take care of you! From slippers, to high quality tea, and to included water bottles, the hotel staff makes a weekend getaway feel a lot more luxurious. Aside from that, the room and its bedding to its lighting settings, sets this hotel apart from any other place. Looking forward to coming here again. read more

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Upon entering our room, lights were all flickering and AC did not work. We called the front desk and roughly 30-45 minutes later someone came and changed the light bulbs and attempted to reset the AC. He was super helpful, wanting to fix the AC due to how hot the room was. He offered breakfast vouchers, however, the restaurants menu was very limited. The front desk was not as helpful and did not apologize. They acted like they didn't know the AC wasn't working. They brushed the AC issue off even as we were checking out. We understand the hotel was at full capacity, but they didn't offer any accommodations for our stay. read more

This may be the first one-star review I have ever left on the Yelp app. Currently staying at this hotel and I just feel compelled to write this one star review immediately. My biggest problem with this hotel is their staff and the disrespect I've received from them. For being a 5 star hotel, you would expect world-class service, but instead, I've experienced otherwise. From the lack of consideration, the snarkiness in their responses, the way they treat us with annoyance and disrespect, I'm honestly genuinely appalled. I've had better service from a 2 star hotel nearby. I'll give them credit where credit is due in that the sheets are comfortable and the hotel is clean. However, the rooms are quite small and noise echoes quite loudly throughout the hotel. I heard every footstep, door slam, creaks, etc. through the night and this was from me already having to deal with tiredness from a significant delay in my flight. This hotel should not be considered a 5 star hotel. At best, it's a mediocre 2 to 3 star hotel. I would highly recommend taking your business elsewhere. read more

A Luxe Hidden Gem in Silicon Valley -- Shashi Hotel (Mountain View) We booked Shashi Hotel (pronounced sah-she) when my parents and brother were visiting recently, and I'm honestly still glowing from how incredible their stay was. From the moment we walked in, the energy was elevated yet relaxed, exactly the kind of thoughtful hospitality you rarely find. My brother had a blast playing the grand piano in the chic, open lobby--where, by the way, they also have live music set the mood each evening. The hotel blends modern elegance with boutique warmth--making it perfect for business travelers, couples, or family visits alike. The resort-style facilities are a huge plus: steam room, sauna, hot tub, pool--all open until 10 PM! That flexibility was such a gift after long days. Oh, and they gave us a late checkout, with no questions. Just gracious service. They even give out Ghirardelli chocolates to guests "just because." How sweet is that? Broma, the on-site restaurant, blew us away. Their fish tacos were unforgettable--crispy, flavorful, and beautifully plated. At Emerald Hour (a vibrant, design-forward bar that used to be a famous standalone spot), we loved the creative drink menu. For breakfast, forget the standard buffet. Carte Blanche is their reinvented breakfast experience, where you pick from curated à la carte options--light, fresh, and beautifully done. Bonus: they even sell artisan pottery if you want a little souvenir from your morning coffee ritual. Between the vibrant cocktail hour, relaxing poolside cabana experience, and the overall uplifting energy of the property, every moment at Shashi feels curated for comfort and connection. the vibes at Shashi are unbeatable. It is a hotel that makes you fall in love with Mountain View--whether you're visiting or live just a few minutes away. read more

The highlight of our visit was the cute XMAS themed decorations every where- In the lobby and on every floor. Outside the lobby near the pool, there is a fire pit to relax and enjoy. My bf called ahead and asked if staff would accommodate anything special for my birthday. He also asked if there were microwaves in our room as advertised when we booked our room and were told there were microwaves in the room. When we checked in, there were no notes of his call. Michael kindly offered us $20 breakfast vouchers instead. I asked for a corner room on the Mountain View. Michael didn't give us a corner room as requested. We would have preferred he communicated that to us. Our room also didn't have a microwave like we were told. My boyfriend went back down to the lobby around 8-8:30pm to ask about our accommodations and spoke with Antonio. Antonio was not helpful at all. He told my boyfriend that it is too late and there's nothing he can do. He gave my bf 2 cards to contact the manager instead. I was pretty disappointed at how Antonio handled the situation with my boyfriend. When I asked if they were able to get us a corner room instead, we were told it couldn't be accommodated as those are different suites. It was a rough start. Our room didn't have tissue paper and the shower would leak and get the floor very wet. We made the most of our trip and the holiday decor was such a nice touch to enjoy. The app was convenient and fun to play with. We were able to change the color of our lights in our room, temperature, maintenance requests for things, etc. service was fast when we used it once. The bed was okay. A bit softer than I am used to, but it's preference of course. The closet space is small. We didn't have space to put any of our things. Our room didn't have a bench. We had to request for house keeping when we left the room. They left Ghirardelli chocolates (2) after each housekeeping visit. Very cute. We enjoyed some drinks at the bar and our time around the fire pit. Unfortunately, we didn't get to enjoy the other amenities (pool, Jacuzzi, steam room, sauna). It is open 6am - 10 pm. There is a restaurant, bar and cafe all on site. The cafe was enjoyable and staff was friendly. Breakfast is only until 1000 and the menu on the app is not up to date, unfortunately. Overall, Michael and the staff were friendly during our stay. We were appreciative of the accommodations yet do not plan to stay again. read more

Shashi Hotel is a great stay and conveniently located in Mountain View! Close to the Shoreline Amphitheater, Google HQ, Meta, NASA and Microsoft. Across the way is the Century Theater and down the road a 7-11 and the freeway. Travel to and from this hotel isn't too far from the major airports, SFO and OAK, but SJC being the closest. I appreciate the free parking with complimentary EV charging, access to their gym of free weights, treadmills and Pelotons. Other amenities include access to their hot tub, sauna and steam room, as well as bikes to get around the area. Service was kind and cordially from check-in and housekeeping was timely and pleasant. Appreciated the turn down service. The rooms themselves feel elevated and modern. Clean, quiet and no weird odors. You can adjust the temperature accordingly, change colors of the lighting for ambiance, play music that's soothing for sleep with a wake up option on the TV. The latter seems very considerate for light sleepers or those with babies or children. Wasn't able to use the extent of the amenities, but enjoyed the gym and helped myself to some coffee at their little coffee shop downstairs. The hotel itself wasn't exactly bustling over the weekend, but it did have a fair share of guests. Highly recommend for those visiting from out of town if any of the mentioned areas are a destination for you and out of it's sheer convenient location being pretty central to the peninsula and south bay. Would also make for a good staycation, I do wish they had spa service here. Great room rates as well! read more

Shashi Hotel - Hotels Near Me - Mountain View, California

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This hotel offers great costumer service. Thank you to Ana and Ariana at the front desk for assisting me with my booking! Ana was great. Took care of everything read more

Do NOT stay here if you want them to STEAL your valuables and have the AUDACITY TO GIVE YOU ATTITUDE!!! Would give 0 stars if I can!!! They replied to me and changed their statement as to what actually happened. First no one went into the room, now they did!! I've stayed at Shashi Hotel in Palo Alto around 5-6 times and had made it my preferred hotel because of its location and past good experiences. Until this visit, I never had a single problem -- so I expected professionalism and care. During my recent stay, some of my personal trading cards (worth $100s!!!) went missing from the room. When I reported it, two front desk employees insisted that no one had entered the room and repeatedly claimed that staff "does not steal." They gave my boyfriend the key to check the room himself -- which he did -- and sure enough, the cards were gone, though the bag they had been in remained. What shocked me the most was the attitude of the front desk representative, Ariana, during a follow-up call. Instead of acknowledging the situation, she was dismissive, condescending, and mocking. She repeatedly told me that "the hotel does not steal" and accused me of being "disrespectful" simply for describing my own items as stolen. She refused to provide management contact information at first and claimed not to know if the hotel even had a policy for missing items. The tone of the call made me feel belittled and defensive, even though this was entirely the hotel's mishandling, not anything I did. After I escalated the situation and said I was going to file a polie report and a lawsuit, a supervisor called a few hours later and told me the items had been located. This only highlighted the inconsistencies: multiple staff had told me no one had entered the room, yet somehow the items were "found" after my escalation. At no point was I informed whether hallway security footage was checked, and I never received names of staff who accessed the room. While the items were ultimately recovered, the experience was extremely stressful and frustrating. I felt disrespected by staff, completely disregarded, and forced to chase down answers for my own personal belongings. I cannot understand how a hotel can allow this level of unprofessionalism and audacity toward a loyal guest. I hope management at Shashi Hotel takes this seriously, improves staff training, and implements clear policies for missing items. No guest should ever feel blamed or mocked for reporting missing property. UPDATE AFTER REPLY: What is especially concerning is management's public response to my review. They stated they handled the situation professionally from the beginning -- that was not my experience, and the recorded call reflects that. They also claimed the bag was placed in a "trash bag," which is inaccurate; it was a regular paper bag. More importantly, their response referenced housekeeping access, which conflicts with the repeated assurances that no one entered the room because checkout was at 1:00 PM. If no one entered, how were the items moved? If someone did enter, why were only those specific items removed while the room itself remained uncleaned? The shifting explanations are what undermine trust. While the items were ultimately recovered and I withdrew the police report, the stress, dismissiveness, and contradictory statements made this an extremely upsetting experience. As a returning guest who had stayed here multiple times, I expected professionalism and transparency -- not defensiveness and changing explanations. read more

Shashi Hotel - their initial email to me - Hotels Near Me - Mountain View, California

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absolutely my favorite place for a weekend getaway! they started by giving us sparkling wine at the front desk, there was live music playing when we checked in, and the hotel itself smells just like gaiac wood. we also tried the restaurant and the bar, in my opinion, the food was more exciting than the drinks, and our seat could have been in a better spot. my favorite part of the stay has to be the room itself, they provide robes, a fridge, a safe,...but the TV is massive! and you can do a lot more than just watching it (changing the screensaver, the lights color in the room, set music, request items...) i find their app also very useful, but the mobile key might be tricky to use. will definitely come back! we still need to try the pool, sauna, and the gym! no rating yet cause i have tried everything. read more

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Excellent stay. Very pleasant front desk personnel. Modern and clean! Will stay here again!

I was fortunate to be able to stay here for a work trip and the location can't be beat. It was a 20 minute drive in from the San Jose airport and 6 minute drive from downtown Mountain view with its myriad dining spots. The hotel itself is new (built within the last five years) with an interesting architecture and LEED certified building. The warm wood tones and steel mix are nice through the lobby and the wood tones (I believe laminate is the flooring for the rooms) are attractive. Half of the rooms look out on the open courtyard. Parking is easy with a garage connected to the hotel and complementary with the rate. The mattresses are nice and firm and housekeeping is not only kind (I couldn't sort out the cooling system and they were quick to help) but also offers a turndown service. If we ever travel back to the area for a personal trip this would be my hotel of choice. read more

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Awesome hotel for a quick staycation. Reasonably priced. Nice n Quick check in. Free car charging which is a huge plus. I looooove when hotels have robes and slippers. The pool area is really nice. If you drink alcohol you'll love the outdoor bar. We had a quick dinner at the restaurant. I had the braised lamb shank and Omgsh it was so delicious 10/10. Quick drive to the movie theater. We didn't have breakfast there but we should have. Next time for sure. read more

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Stream lined, clean, tech forward, cool and trendy. We arrived very late to this hotel. The concierge greeted us very warmly. She took her time to advise me on what was available for food and amenities, such as sauna and spa. The aesthetic here is sleek, not barren. It's still lively over in the bar area. I can see from the front desk there are private spaces for meetings. This area is definitely part of the Silicon Valley epicenter. Very convenient. Our room is well appointed. The bed is awesome!!! So comfortable! Enjoyed a great sleep. Every detail is thoughtfully put together here from sheets to soaps. I had a grain salad for breakfast with a perfectly jammy egg sat on top. The coffee is light and citrusy. Service is exemplary here! Looking forward to future visits. read more

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Absolutely lovely hotel that is my go to for all work trips! The staff is stellar and always beyond helpful. The rooms are light and clean and simple but not in a way that feels cheap. Plenty of plugs for all of those on a work trip. The gym is really nice and they even have a sauna and steam room. The bar area seems super hip and the hotel houses the fantastic restaurant, Broma! Truly my favorite place to stay when I'm out here. read more

Shashi Hotel - Hotels Near Me - Mountain View, California

My experience at Shashi was amazing! Parking: free Hotel lobby and service: Clean, modern, and they had an Asian style twist to it. The service was impeccable. I felt so fancy staying here Room: The room is spacious and clean. The sheets were nice and thick as well. Their shampoo and conditioner smelled amazing, and they also gave us slippers to use. The pool/gym/sauna: I love how they had different amenities. My friends and I definitely used them all. There weren't too many people when we went, so we had the jacuzzi all to ourselves. Beforehand, we grabbed a drink at the bar that's located next to the lobby, and they placed our drinks in a plastic cup so we could bring it to the pool area. They have a dry and wet sauna, which I've never seen before. It's usually one or the other. There was a shower outside near the pool and also a bathroom and shower inside the sauna area. The gym is a good size, not too big, and had the basic equipment needed. Overall, I enjoyed my stay and will come back whenever I need a staycation. read more

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My friend usually stay at "TET.." hotel. She said that hotel is more high end, but when she found out that they started charging parking fee for $22. She said let's try another hotel. Lol!!! End up we found this one. Here are the things that we liked about Shashi: Free parking, free bikes, free bottles of water, it had a hot tub, a sauna and a steam room, free slippers, shampoo, conditioner, soap, q-tips and etc. That means we don't need to worry about bringing this and that. We enjoyed our time in Shashi. We saw some family taking their kids to the pool and hot tub day and night. They are happy and had lots of fun. :) read more

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Second time visitor to this hotel. Tucked away from all the hustle and bustle of Silicon Valley. We made a last minute reservation here for New Years Eve. They still had all their Christmas Decor up and it was so pretty. The bar was nice, but for some reason had a strong propane odor, so we didn't last long in there. We very much enjoyed our make-shift New Years Eve here. read more

Shashi hotel is 5/5. The front desk was very friendly and helpful! The decoration and overall atmosphere in building was the best. Free complimentary parking in hotel! This place is very technologized! I loved their hot and cold sauna! Such a satisfying pleasure after long drive! There is a nice Michelin restaurant inside and small coffeeshop! Its a cute pool and Jacuzzi outside. The hotel smells so nice and its very clean. The bed was very comfortable and their amenities specially the shampoo smells like heaven! This hotel is very modern luxury and if you are tech savvy you'll adore it! Everything works with touch or scan! It was super close to Google and Nasa so if you want luxury, accessibility this is your place. Also, there is Google bike outside to drive to there so dont hesitate to book this place and forsure dont miss the great dry sauna! It's Finish Sauna and there are cold towel, water and also oils, lotions and hand creams to help yourself. There is also nice gym, dance classes and there is water and fruit (mandarin/ tangerine). Overall, it was great experience. It looks overpriced but it's not just think about the finnish sauna and check with your local sauna place if they have it and how much they charge it! It's win win situation for your pocket. Definitely, i'll back to this place in future. read more

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We had a good stay. The rooms are well appointed and beautiful although the two king bed we had didn't have a bathtub for soaking. I felt that the hotel was a 4* rather than 5* but front desk were gracious. The walls are a bit thin and down the hall there was a loudly barking dog that I was glad we weren't near. We also heard constant clomping of feet upstairs and the restaurant was closed due to a private event and we were unable to get room service. These may have been circumstantial to the time we visited but it was disappointing to not be able to get food when we arrived as walkable options are limited. The value was good for the price, and I would possibly stay there again for a work trip if the price was right but not if I wanted a luxury experience. read more

This hotel is simply beautiful! I did a quick tour and went down to the restaurant. The rooms are beautiful and modernesque with lovely colors and a nice neutral scheme. The drinks are very whatever. Definitely overpriced cocktails but the beer was very boring. They have mostly canned drinks and the beers on tap are not memorable. I'd say the restaurant as a whole isn't worth the price whatsoever. The hotel is still very beautiful though and super chic. read more

Boutique hotel in the middle of Silicon Valley. Everything felt very designed and intentional. I love the aesthetic and feel of the interior which was worth the price. It's a cool spot for business trip especially if you are tired of staying at the hiltons and massive chain hotels that I feel it's a bit stale. The lighting and ambiance is definitely very modern and classy. After a long day at meetings, conferences and staring on screens, it's comforting to not have a noisy environment and find reprieve at this hotel. The staff was very friendly with greetings and would ask if I needed anything. They have breakout and meeting rooms on the ground floor. There's a movie theater across the street. They have their own fancy restaurant and bar. My only critique. A small pool area on the ground floor. I wish the pool was a roof top bc having it on the first floor and being in the center of everything, it makes me feel like ppl are always watching you. read more

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They cancelled my hotel reservation and left me stranded. I prepaid for my reservation and they somehow cancelled without even a full refund? Don't Book here. read more

I stayed here for a work trip and loved it! The room was beautiful, clean, and simple. The staff is really friendly here as well. One thing to note: they charge for early check-ins. The bed was very comfortable and overall a really relaxing space to stay. read more

Had a bad experience with Shashi Hotel where they didn't have a baby crib. We called 2 weeks in advanced and asked for a crib, in which they promised they had one. When we got there, we confirmed with the concierge that they had a crib, and were assured they had one in the room for us. When there was no crib in the room, we called the concierge three times, and they kept telling us the crib was on the way, only for them to admit they didn't have a crib. After the terrible service, the manager reached out to us and apologized and gave us the room for free, which was nice. The hotel amenities are fine, just don't book if you plan on bringing a baby. read more

Booked two connecting rooms for a mini weekend trip with my family. Rooms are clean, temperature was nice and cool when we arrived and the bedsheets were crisp & neatly folded. Asked for a crib for my toddler but was provided a pack and play with no baby mattress. Luckily the closet was equipped with extra blankets so I was able to provide a makeshift cushioned-bed. The room lighting was a little dim. One mini ceiling light located in the far corner of the room. The room was pretty dark during the night hours, the lamps didn't provide enough lighting, imo. They need to take away the motion-sensing lights in the bathroom. Lights constantly turned off while I showered and it was irritating having to step out to turn the lights back on. The hotel venue is pretty small and the rooms surrounds the outdoor dining area and bar patio with a pleasant view. Unfortunately the noise level was pretty loud during the evening and well into the 10pm hour while we were all trying to sleep. Hotel has a garage and offers free parking for hotel guests along with charging stations for free of charge which was a huge plus. Free self-serve coffee in the lobby in the morning. They also have a small mini grab-and-go beverage bar located in the lobby. read more

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From the outside Shashi looks like one of the many other office/industrial buildings on the street. However, once you walk into the lobby you get an immediate sense of relaxation and calm. This is a simple but very beautiful and clean property. I stayed for two nights and am looking forward to coming back again to take advantage of more of the many free amenities. They have a sauna, a pool, hot tub and free bikes for rent! I booked through Air B&B and was provided 2 free breakfast meal tickets for each day. The breakfast buffet was AMAZING! I loved having breakfast outside by the pool. I love tea and they had the cutest little set up for morning tea. There is a restaurant and bar inside. The bar is beautiful and the drinks were delicious. The room was very comfortable and the shower was amazing. The TV in the room was high tech and there was access to all of the streaming platforms. The property is located very close to stores/shops and even the movies. I don't give many 5 star reviews but this one was well deserved. read more

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Expectation: 5* hotel in the heart of Silicon Valley Reality: 3* hotel in the forgotten corner of the Google Campus -Bare minimum features in room, no drawers or hooks anywhere for your stuff -LED light in room cannot be changed, room is dimly lit -A/C doesn't work well, room was too warm -Dizzying scent of their signature "leather and sandalwood" being pummeled throughout the hotel including the hand soap and shower toiletries -They want you to use their Shashi app but after 2-3 years, some features are still "coming soon" wth -Zero walkability score, you need a car to get downtown and basically anywhere worthwhile. The only upper hand this hotel has is its promixity to Shoreline Amphitheater. read more

Loved our stay here. The entire establishment is super clean and very well organized. We were in town to see a concert and it was so nice to be able to walk to the concert venue from the location. All the workers were very attentive and helpful. read more

Shashi Hotel - Turndown service - Hotels Near Me - Mountain View, California

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I wish I could rate this hotel with 100 stars. First and foremost, the staff is exceptional. Ariana seamlessly and quickly completed the check-in process, and was joyful despite the late hour. The dental kit and slippers I requested were sent to my room almost instantly. James was courteous and knowledgeable - an expert in customer service. Natalia was a delight and kindly offered fresh organic fruit from Mr. Lee's (spelling) farm. Krista was also kind - the Shashi Team is amazing. Below are a few of the highlights. 1. Parking structure was bright, clean and spacious. 2. Luggage carts available to conveniently assist with guiding luggage to room. 3. Google bikes available, first come, first serve. 4. Spa facilities include sauna and steam room. 5. Gym has all the equipment one could desire. Clean and stocked with towels and bottled water. 6. Pool was sparkling clean, convenient shower for rinsing off after a swim (only 4 foot depth), and lounge chairs/cabanas give off a South Beach vibe. Loved the Latin American music playing. 7. Live music in the bar. 8. Conference rooms available upon request. 9. Hand sanitizer everywhere. Very clean. 10. Rooms are modern and clean, TV is awesome/doubles as art if you aren't into TV (I watch little to no TV), include coffee machine, percolator, robes, extra pillow. Bathroom is spacious with walk-in shower. 11. Microwave oven available for community use on first floor behind front desk. Warm towels available to clean hands prior to eating. 12. Fresh organic fruit delivered daily from Mr. Lee's (spelling) farm. 13. Location is close to Google HQ, Computer History Museum, and conveniently located to nearby cities. I may be leaving some details out, but it is evident - I highly recommend the Shashi Hotel! read more

Shashi Hotel - Pool - Hotels Near Me - Mountain View, California

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*SNIFF SNIFF* Ahhhh.... Who loves that NEW smell? Opening this week is Hotel AND, a brand new urban resort hotel next to Googleplex. Took advantage of their grand opening promo (and AAA discount) for a staycation. Even with my mask on, I could smell that NEW smell upon entering for check-in! T H I N G S T O K N O W * 200 rooms and 5 floors. * Suites are not available yet. * Late check-out available; $10/hour up to 5 pm. * Dog-friendly w/ $25 pet fee. Dog bed and food/water bowls provided. * Join Shashi Loyalty Program for 5% cash back. App is still in the works. * Self-parking in garage ($19 fee). Valet parking is in the works. I easily found free street parking in front. R O O M I booked the Double King (331 sq. feet) because it was oddly $100 less than the smaller Deluxe King (260 sq. feet). More room for cheap? Yes! * Technology Forward w/ app-controlled lights and ac/heater system, and wireless charging station for phone. --While I appreciate the technology, there was a learning curve to figure out how to use the app-controlled items. * 65 inch Apple TV. Subscription needed to access Netflix, Amazon Prime, Hulu, etc. --There was a lot of connectivity issues. The TV kept buffering and freezing. * Fast WiFi. * Comfy Egyptian lined beds and pillows. * Good shower pressure. * Toiletries: Shampoo, conditioner, body wash, body lotion, makeup remover wipe, floss pick, mouthwash, q-tips, shower cap, and nail file. Small vanity mirror available. * Unlimited complimentary bottled water. N O I S E So far so good because there's not many guests yet. However, if your room is facing the courtyard/pool area, you do hear the music and conversations going on outside. A M E N I T I E S * Gym w/ Peloton bikes. Complimentary yoga classes to come. * Steam & sauna room (not open yet). * Pool and hot tub. Located in the center of the courtyard, in the middle of the restaurant and bar. Best to swim in the morning or early afternoon for more privacy. * Meeting and event spaces. * Live Scottish bagpipe music to come on weeknights. D I N I N G * Michelin starred Chef; Michael Mina, Plumed Horse, and Chez TJ alum. * The Emerald Hour is now open for cocktails and Californian cuisine. Indoor/outdoor seating with outdoor bar. Reminds me of Oak + Violet (James Park Hotel, Menlo Park). Review to come. * Carte Blanche (Coffee Cafe), Broma (Spanish cuisine), Belle Terre (French fine dining) are in the works. N E A R E S T E A T E R I E S (1-3 minute walk) * Starbucks, 7-Eleven, Zareen's, Hon Sushi, and Subway. S E R V I C E Friendly and enthusiastic. Overall, I'm enjoying my stay and looking forward to future staycations! read more

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Came here for a concert at Shoreline and it was perfect! Great location to walk and avoid all the horrible post-concert traffic (and actually enjoy the whole show instead of worrying about it). Very spacious room, quiet, good blackout drapes, parking was super easy. Will definitely stay here again if going to another concert. read more

We absolutely loved our stay at Shashi Hotel! We were staying here for just one night for a concert that was at the Shoreline Amphitheater. The location was a quick 10-minute walk to and from the concert which saved us on parking and UBER/Lyft. Things we loved: -Free parking for hotel guests and plenty of parking in their 5 story parking garage -Very clean -Friendly staff -check in process was the fastest I have ever seen (and I travel often for work where sometimes check in takes 15-20 minutes!) -The atmosphere was a VIBE! Music playing, open air, nice pool/jacuzzi. -Bar/restaurant had quick good service -Room temp, lighting, etc. are all run by using the TV monitor to change them. -Optional color lighting in the rooms was fun :) Things that could use improvement: -in the rooms the bathroom and the bed are only separated by very thin plastic (not glass) wall that was frosted but you could still see shadows and hear EVERYTHING that was going on in there. If you are a shy pooper, this is NOT the place for you. -The chef special was soft shell crab and my husband didn't like it at all. -Small breakfast menu. We will got enough to eat and were happy with our order, but it was a small menu of options and you order at their cafe/coffee shop. Unfortunately, we didn't stay long enough to use any of their other amenities such as the gym, sauna, pool, etc. but we plan to stay here again when we come to town for the next concert at Shoreline. Again, GREAT experience at this hotel. read more

Definitely not a 5-star hotel. I stayed here and needed quiet so I could rest. The fact parking was free was good, but it was so very loud as they hosted a party with out informing us that went late into thr night with music bumping so loud we could hear all the lyrics to the songs and the base. When we arrived there was a Powe outage which was out of their control that we were gracious about and waited out, but considering there were greasy hand prints on the bathroom semi transparent wall and the door was sort of gross. The desk was chipped there were wires exposed underneath for the TV that wasn't reliably working and to top it off they made the bed with torn sheets. The staff you could tell tried to be kind, but I think some of these issues had to do with thr management of the building. The main reason I am writing the review it to warn others if they want somewhere quiet and luxury this isn't it. It felt more like a 3.5 star hotel and with it being so loud I would have been happier in a best Western. read more

We stayed here for a single night to be close to a concert in Mountain View. Hotel is walking distance to the Shoreline Theater, has great breakfast. Room was "techy cool" but there was not much soul to it. Black & white high end decoration, some people like it. I find it too boring and office-like (actually even offices use colors nowadays). Anyway, it was a nice stay, definitely can't complain about the decoration as the hotel served great for my purpose. read more

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The VERY bad: I woke up at midnight with bedbugs on my pillow and about ten bites on my body. I took pictures of the bugs to show the staff. I was moved to a different room immediately, and eventually had my stay comped. But I woke up with a swollen eyelid, incapable of going to business meetings the next day. The pretty bad: spartan accomodations, somewhat dim, and not a single glass or cup for water / teeth brushing. The bathroom vanities and elevators are all a bit beat up. The sliding door entrance wasn't working, requiring a walk through the bar. Also no standard no-credentials-necessary television. Bring the password from your streaming service if you want to watch TV. The good: the staff. When faced with the VERY bad above, they were super empathetic and helpful. They took me seriously. read more