Nice hotel but the staff are unfriendly and stupid. I had been there many times but my last visit showed me who they are. After checking in I had a shower and as I was getting out there was a knock on the door. I thru on my robe and looked thru the peep hole to see 3 little short Mexicans with their chest all pump out. I open the door and asked what was going on. The head dude in charge, Hugo Lopez said the cleaning lady smelled smoke. He said this is a violation and you need to come down to the front desk now. Keep in mind that I had only been there for an hour. So I get dressed and go down to the front desk. Hugo is there and I asked what do you want. He said if you smoke in the room there is a $200 cleaning fee, lol. Yes it's a ripoff. I didn't and don't smoke. Mr Hugo Lopez is a thief. Of course I didn't pay them $200 more for a $100 room. He said my other option was to leave, I left! Do yourself a big favor and don't go there. They will do anything to tip you off. read more

Nice hotel for the price! Also, the hotel is nicely located half a block from Av. Revolution! I would stay here again. P.S. Their "free breakfast for one" only allows you to get free coffee, juice, and eggs. What the hell Ticuan??! read more

Gym was nice and empty and michelada with my breakfast was delicious. Valet parking was excellent

Stayed the night after staying at Holiday Inn and it was a major downfall. First of all, reception needs to work on their customer service. I walked in to a sour receptionist who was extremely rude and did not greet me. Second of all, they're having construction going on and I was awake since 6 am with the extremely loud noises. They gave me the room right next to the construction site. Out of 700+ rooms they gave me the one right next to it REALLY ?? These rooms shouldn't be available until they're finished with construction. Another thing is that the parking lot is up stairs. You need to carry all your luggage through horrible stairs. The only positive thing is the cleanliness of the place. They need to work on customer service. DO NOT GO HERE. I will continue to go to Holiday Inn in zona rio. read more

Hotel Ticuan - Hotels Near Me - Tijuana, BCN

Very nice hotel, stayed on the 7th floor, still some street noise at nite but not to bad. Overall very nice room clean and good size had dinner there good food and reasonably priced. Will stay there again read more

Noisiest hotel I've stayed in in my life. Construction workers yelling directly outside my window. Street noise as well all night. I'm so tired. I should have spent that $90 on a few bottles of tequila and stayed at a cheap motel. Couldn't have been noisier read more

Hotel Ticuan - Hotels Near Me - Tijuana, BCN

We've been staying at Ticuán for awhile now and everything has been great thus far. Love that it has private parking and security and with the pandemic situation have also instilled safe practice to ensure patrons safety. But never had we had to deal with racist comments from other guests. I informed the front desk about but doubt anything was done. We were eating at the restaurant before heading out to a funeral. Customer was probably upset at his service but that doesn't excuse the comment he said out loud. "Fucking beaners!" I can't believe people take their racist ass to another country and behave this way. Ruined our stay read more

Staff was friendly and accommodating. Room was immaculate and contemporary. On-site restaurant Albahaca offers great food and service. Will stay here again. Best bang for the buck. read more

I've stayed here many times and never disappointed me until this week. When we walked into the room it smelled like cigarette even though they are non smoking rooms and the restroom had a very bad smell like sewer which didn't go away so we had to go buy air freshener to hide the smells a little. Other than the smells, the rooms have always been very clean. Front desk gals can be a little nicer. read more

This was a good choice for my one night in Tijuana. It's reasonably priced, the room was clean and comfortable. I had breakfast in the restaurant, a plate of mixed fruit, fresh and reasonably priced. It felt very secure. The staff was helpful without hovering over me. read more

Absolutely love this hotel. We spend a lot of time in Tijuana and we always stay at this hotel. Very good price for a very nice hotel. All of the staff speak fluent English and are very friendly and hard working. Valet parking is nice and they're very quick. The breakfast that's included is amazing. I highly recommend the pancakes - so good. The rooms are really nice, especially for the price. The showers are super nice and really spacious. Very highly recommend this hotel! read more

Place was great and convenient. TJ is nightlife and you have everything there. Hotel staff very polite, I would suggest uniform for the front desk as the ladies do not dress to standard. Food is amazing plus you get 1 free breakfast with your stay. read more

Not only did I have things stolen from my bag, they also charged me 200$ for smoking in the room. All based on the room keeper smelling smoke in my room. First, the staff did nothing about my stolen glasses. Second, I smoke cigarettes regularly . ..not in the room.. but they couldn't reason that the cigarette/smoke smell came from my clothes. Then, they called the police because I said I wasn't going to pay. So much for a nice holiday in Tijuana. STAY AWAY FROM THIS PLACE!!!! read more

Very much surprised in an excellent way. We got a suite with a spa and could not of been happier. The bathroom was clean , the room smelled clean and the bed ,so soft with plenty of pillows. The front staff was so nice and helpful. They spoke perfect English which I appreciated since my Spanish is horrible. The Valet Edgar was awesome. Nice guy who helped with my tossed over ice chest. The little things are so appreciated. The small restaurant does get busy with the breakfast so please be patient. They do seem a little unorganized but they are doing their best. The food was just ok though. Again, please be patient. The only issue was on our last night, a man came banging on our door saying he needed to be let in to fix a machine and a controller. He kept saying that over and over . I called the front desk and they said they were sending someone up. We didn't hear anything else so I presume the issue was dealt with. It took us a few hours to get to sleep after that. All in all my experience here was great and this is definitely my hotel of choice when I visit Tijuana. read more

This hotel basically robbed me and there seems to be nothing I can do about it ! They charged my acct for the room charge than charged me another $500 after I checked out and tried to tell me it was for room damages when I did nothing in the room and they couldn't prove to me that I did anything . They took my card swiped it without out me authorizing it than called the police who came and told me if I didn't sign the receipt I would be arrested and have to wait in Mexico to see a judge . I feel like this was a complete scam and now I'm out of $500 for nothing ! read more

Clean room, good location. I walked at night with my wife and felt safe in the neighborhood. The breakfast was good. Didn't hear the club or construction. Only thing was a couple were fighting at night in the hallway, but not the hotel's fault. read more

The room is good and clean. The location is also good for visiting or getting your new Visa. Many good restaurants are around here. However, the check in time 3pm and the staff won't let u in even 20 minutes earlier. I arrived at 12:30, so sat on the sofa for 2 1/2 hours. Free breakfast though! read more

Very upset with front desk who assigned us to room 715 right next to an all night, very loud, dance place. Give me a break! This was our first & last visit to this hotel. read more

Have stayed here many times, and have always enjoyed our stay which is why we always come back. Unfortunately we just had an unpleasant experience. As we were checking in, the receptionist, as usual asked for identification for the adults in our party (which were 3). But then she demanded identification for my 10 year old daughter. I explained to her that we did not have ID for my daughter, to which she actually said that she was not going to allow my daughter entry into the hotel. I could not believe it. We argued with her that how can you deny a little kid entry, and what were we supposed to do, leave her in the car! I have never experienced or heard of a hotel asking for ID for children. And the reason she gave us, supposedly they are concerned about child abduction, seemed even more ridiculous. Beware if you are traveling with kids, and be prepared for their new stupid "policy." I'm going to have to rethink staying here in the future. read more

My boyfriend and I stayed at this hotel on a Friday night. The hotel was absolutely lovely next to the main strip 'la revolucion' The hotel was clean, modern/trendy, lobby was elegant, the room was very nice, the bathroom was beautiful and big, the bed was very comfortable. The noise level was very minimal. The parking was safe. Overall the hotel was great & i highly recommend it. I would definitely stay there again on my next trip to TJ. read more

I came in around 1:00 AM and the receptionists were great. They were able to get us into a room. The room was spacious, the only downside was the toilet kept clogging even if there was no toilet paper thrown in. We spent 2 nights there and I would definitely stay there again. Thank you Hotel Ticuan. read more

Very clean hotel and professional staff. Close to lots of restaurants and convenience stores. Similar to Hilton Gardens Inn in terms of hotel style. read more

Excellent hotel, clean and attractive interior. Good central location, safe. The free waiter-served breakfast each morning was a big plus as well. read more

Got a suite for very cheap! Excellent service, all of the staff speak English and are extremely nice. We will definitely be staying here again! read more

Amazing hotel! Great service, we didn't even book rooms yet, and the bellhop already had our bags on a cart directly from the taxi. We went up to the desk to ask for their room rates and were planning on haggling (which is very common in Tijuana hotels) but the lady at the counter said actually it would be much cheaper if you just book on Hotels.com. So we did, right there on our phone sitting in the lobby. The room was very clean and modern looking. Don't let the nice bathroom fool you, you still can't drink that water, their ice is safe though, and there is a water spigot on the ice machine. The hotel is in a perfect location, walking distance from many things on Avenida Revolución. The food was STUNNING! Not only do you receive a free breakfast with your stay, but it's also a free, cooked to order breakfast! The Wi-Fi worked great, no complaints there. We felt very safe the entire stay, at no time did we not feel safe in the hotel. One complaint might be the amount of noise from Las Pulgas next door... The place is BUSY at night. Besides that, highly recommend this hotel! Save your money and upgrade hotels by staying south of the border!!! read more

We stayed here last weekend and it was much better than expected. The service was excellent, We got valet parking as soon as we arrived, got checked in and got our luggage delivered right away. The room was exceptionally clean and organized. It smelled great and the linen were super clean. Everything looked brad new and clean! We also received a complimentary breakfast the next morning. The food at the restaurant was great and the service was exceptional as well. We will definitely be staying here the next time we visit tijuana. It located close to revolution street and around the corner to Las Pulgas night club. read more

First off if you don't arrive by 7pm and your credit card has a chip they cancel your reservation without notice whether or not you use a website to reserve the room. They can't charge your card with a chip without the card present so they cancel you and give your room away. Secondly their Security Staff monitors you like your stealing at the he candy store. The front desk staff is very inconsiderate and unaccomodating they act like they're doing you a favor but yet your paying! You cannot have a visitor after 8pm maximum 20 minutes (I pay for a room not to be babysat) you must allow them to copy your visitors ID prior to going to your room. You pay $100+ per night to be told what you can and can't do. This place is worse than staying at your parents house! I recommend Hotel Frontiers they're cheaper and less drama. The rooms aren't bad but to be treated like a child and monitored nah I will take my money elsewhere, I don't care how close you are to the clubs! I put up with my bosses attitude to earn my money and only to put up with this hotel to spend it? I'm good, No thanks! Uber is cheapest to get around! read more

We loved it! We went with our 2 small children and this place was great! From the service to the food and specially how clean it was... really nice too! Valley parking and friendly and helpful service. We recommend it!!!! read more

Came here because it had high amount of stars, I was expecting nice manners, valet and a comfortable family feeling introduced to me. But I was wrong. I parked rightin front of this hotel and there was no one there to assist me. No valet, no employees there on sight. So, I had to get out of the car to ask some questions since I've never been to any hotels in TJ. I went up to this window with 2 ladies. Asked them nicely where I should park. All they said "over there" with their fingers. I'm like, um where? and they repeated "there" pointing at the street. I was so confused. So looked for that "there" place they were pointing and nothing. Its just street parking they pointed at. 10 mins later I returned. Being only 1 way street had a hard time finding their parking. I asked again how do I get prices and parking? I was very nice throughout this whole process and ignored their ignorance. All they said," Just park there!'' Im like 'Where??" They pointed here. I still didn't understand their one word answers. So I finally told my friend, lets just go somewhere else. There were no valet nor helpful employees. My friend got upset because we expected a nice service for having 4 stars. But this place is beyond rude. The 2 women were a blonde overweight female and an elder lady. They seemed like they hated their lives and job. When my friend decided to ask where do we exactly go, they called the cops! Wow. what did we do to them!?(Just tried to get info to stay at their hotel, but we didn't get any) When they called the cops, that's when EVERYONE came out, even valet. Where were you when we needed you valet people! All they want and seek for is DRAMA. I do not believe they should have any more than 1 star on yelp. Evelyn from California. read more

I stayed in the hotel Tuesday night 24th to 25th at room 708. I came back to the hotel at 4 or 5 in the morning. I asked one of the server or guys there for a Coca Cola. He gave me the Coca Cola and I went to my room. Approximately 15 minutes I hear knocks in my door. I opened and it's the server with another person and a police officer. The server demanded me to pay for the cab of Coca Cola. I told him I don't have cash. Put it in my room card. He said no. Pay for it or you will go to jail. I gave him another credit card and he said no. U will go to jail for not paying for the Coca Cola. I was shocked and surprised by how the server and your employees treat a guest in your hotel. I was mad and u told him ok take me to jail for a Coca Cola. I put my pants on and checked my pocket and found 5$. I gave it to him and they left. That was inappropriate and inhuman behavior to wake a guest at 5 am for a cab of Coca Cola. I will never stay there and I warn anyone from even booking this hotel. read more

Hands down the best hotel in Tijuana. Modern, elegant, and modestly priced. The staff are wonderful, especially the front desk. This hotel is used by top bariatric surgeon in the world as the recovery center for his patients. There is a 24/7 nursing staff to be there for the patients. My sister had surgery yesterday, and she is amazed with the quality of care she is getting. In Tijuana, go figure. Thanks to Dr. Amanza and the staff of HMN Hospital for the high level of care they provided my sister. A top notch hospital and an amazing surgeon. And ladies, the doctor is very handsome. Being a gastric sleeve patient himself, he has turned his body around completely. If you ask nice, he'll show you his six pack abs read more

Aside from the used condom that was laying on the floor beside the bed (Ewww!) , the room was nicer than I expected. For a total of approx. $60/night, I will definitely stay there again. It's a lot better than this rat hole Motel 6 ($90/night) that I'm staying at here in Carson that provides nothing but towels. Hotel Ticuan provides shampoo/conditioner, shower cap, lotion, shoe polish, 2 complimetary water bottles, coffee maker, hair dryer, and a safe. Parking is free. Avenida Revolucion is nearby (5 minute walk) so you can walk there and do all your souvenir shopping. I guess the people don't sleep at night because at 4am on a Friday morning, there was still music coming from either the bar nearby or Las Pulgas which I'm guessing is a dance/nightclub or something but it didn't bother me probably because I was on the 7th floor. Even the taco vendor was still selling tacos from his cart. WiFi was non existent on floor 7. I couldn't get a signal. I sent my kids to the 5th floor hoping to get a better signal but they said it was superrrr slow. read more

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First of all the front desk staff are not the most friendly people, a bit stuck up you can say. I was not allowed to check in early even though the hotel had vacant rooms. I reserved and paid for a room for 2 people and was only given 1 breakfast voucher. There was also no WiFi throughout my stay. This one of the reasons why you pay to stay in a "four star" hotel. Last but not least, bell men only open the door for you about half the time. The other half they are busy talking among themselves. The only reason I'm leaving 2 stars is because the breakfast service at the restaurant was exceptional! Juan Manuel, my server extremely professional, and served me the most delicious breakfast I've ever had here in Tijuana. I take my hat off to him for handling all 20+ tables all by himself in a timely manner. I probably wont be back to stay at this hotel, but will certainly come back and have breakfast here. Thank you Juan Manuel. read more

The purpose of a hotel is to provide a place to sleep. You cannot sleep in this hotel. I am writing this from Hotel Ticuan at 2am as I hear the jungle beat from the surrounding nightclubs whose main purpose seems to be to cause hearing loss. There is no hope of sleep, so instead I am posting this review. read more

most elegant, great staff, and so affordable. will be staying here on my next vacation. restaurant great chefs., try the green drink. delicious, and healthy. read more