A gem of a find, in the centrally located L'Eixample, minutes away from Placa Catalunya!
I'm usually a chain hotel kind of person since I covet those hotel points :) For this trip of Barcelona, I decided to go smaller and found this place through Kayak. I made reservations directly on the hotel's website and the experience from that point on has been nothing but flawless!
Days after my reservation, the manager contacted me via e-mail to welcome me (more than 40 days in advance of my visit). They contacted me again closer to the stay to ask about transportation from the airport. I had already made arrangements but was highly impressed by this attention to detail.
Check-in was pleasant - everybody speaks fluent English!! They had my room ready at 10 AM which was a blessing since I could immediately go freshen up from the long flight and hit the streets for some sightseeing :)
The room was on the smallish side but for a European hotel, it was generous. Bathroom was extremely spacious and well stocked with amenities. The room was beautifully appointed and the minibar well stocked. Prices for the minibar items were also very reasonable.
Bed was very comfortable. I found it hard to figure out the ventilation and air conditioning because regardless of what I set the temperature at, the room always seemed a bit too warm for me. But I'd rather be a bit on the warmer side than being cold so no worries :)
Great service too - housekeeping was not at all intrusive but did a thorough job. I did not have any meals at the restaurant so cannot rate the food or service there.
Checkout was a breeze - the credit card machine was broken at checkout and I did not want to go get cash so they just had me sign a piece of paper authorizing a charge. So much trust!! And they sent me an e-mailed invoice that I had in my inbox before I got back home - very efficient!!
I would heartily recommend this boutique hotel for its location, cleanliness and great rooms, fantastic and friendly service - this is a hidden gem so make the most of it :)
~ 5 stars overall - this hotel was delivered everything I look for in a stay away from home and I would not hesitate for a second to stay here again when I return to Barcelona.
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