Super close to Porta Romana station (the Trennord one, the Lodi Tibb metro...) and their Cafe is…read moreright at a street corner overlooking busy activity going on outside. The employees seem nice, and I stopped by for a cappuccino before work. It was only €1.30---insane!! The cafe is spacious, and I think because it is a hostel the seating encourages open table interactions. Of course it was only me and three others at 7am. I was content with my coffee and then heading to work right after.

I knew I will have a great time from the moment I arrived in front of the hotel. And I did. The…read morereception ladies were very kind to me ( a special mention to the intern that did a great job in showing me around). The room is quiet and spacious, and the bed was pretty comfy. The terrace is really enjoyable, especially when you are a guest and you get to have a reserved table! Overall great experience, will definitely come again during a next trip to Milano!!

The staff was very welcoming and helpful. Nonetheless, there was a lot to be desired here. The…read moreroom was okay, but several pieces of furniture were dirty (chairs) or broken/damaged. (See pics.) The bathroom was poorly ventilated and unsafe. There was no bathmat in the tub, which was very slippery. The hand spray dripped 24/7. The perimeter of the tub was surrounded by black mold. The door was unclean on both sides. Elevators were both slow during peak periods. Breakfast was average. The bread selection was an embarrassment to Italian cuisine. But, the staff was great. A really good Carrefour supermarket is across the street (and a corner shop is 50 meters away.) Would I stay here again? No. Just look at the pics.

Do not stay at this hotel. The ladies in the room next door had bed bugs. The hotel desk staff was…read moreno help to them. I left two pieces of expensive clothing in the closet. I contacted the hotel immediately about the items. They kept giving me the run around. They said to email them. No response. I went to the hotel three times in the following days and kept getting the run around. Finally, I had the front desk at my current hotel call them in Italian and they told them that they did not find the clothing. They are thieves.

We planned a two week vacation to Italy from the US. Due to the horrible outbreak of the…read morecoronavirus we were forced to cancel our trip. As of today the city of Milan has gone into panic mode. THe grocery stores are empty, the Duomo canceled our tickets and our trip to Lake Como was also refunded without a problem. ONE exception is this hotel. I have tried to speak to someone regarding our reservation which was booked on Expedia and we were told SORRY! We didn't want a refund but just a credit to book once this virus is better understood and controlled. Well everyone else understood the need to cancel but this hotel didn't see it this way. So we are out 567.00 USD. The virus is spreading like wildfire and it's unfortunate but worst off are establishments like this

You will likely end up booking an "Americanized" hotel in Milan, may as well book the…read morebest....Uptown Palace. Super modern decor and amenities, great customer service, near Milan P. Romana station. The Presidential Suite has a gorgeous view of the Duomo. Most gorg at night. Can be viewed from the bed or plush chaise lounge because of the floor to ceiling windows. Power operated drapes from the bed tables. Roomy balcony as well. Jacuzzi tub for 2 and X-large bathroom will make you linger. Robes and house shoes that actually fit.

Do not trust the front desk at this hotel!! We should have…read morelearned when they had significant issues checking us in when we first got to Italy (7/16). We liked the area and thought we would book them again for our last night (7/25). I asked them about availability for that night when I checked if they resolved the check-in issue (they said our card was not going through, so had to keep trying). I let our travel agent know and she booked us for that night (7/25). I did not know that the hotel also decided to book us, but under my husband's name. Anyway, after a long, last travel day in Italy taking two trains and a bus to return to Milan, they checked us in under the booking they had created unbeknownst to us. We had already paid for the travel agent booking. Once home, we figured out we were charged twice for the same night. They denied my requests, our agent's requests and the travel agency management's request to make this right. I disputed the charge with my cc, but since the charge is listed differently when it was booked through the agency, the hotel made a case to the cc card company that I had not paid twice. So shady!

We got to Milan and the initial hotel I booked was not what it was advertised, after a quick…read moresearch, we decided to just cancel the current hotel and come to Hotel Una Century. Despite it is more expensive than the initial hotel we booked, this is definitely worth the money. First, if you are walking to the hotel, there's a small 'shortcut' that I believe everyone is aware of as you are on the street 'Via Fabio Filzi', there's a car gate and a walking door gate that looks like it's for the business buildings in that area, but if you walk through there, you can actually walk to the hotel. Rest assure Americans, they have English speaking employees that will assist you if it's your first time in Italy. They also have breakfast every morning that's pretty generous on the different selections of food, fresh fruits, cereal, etc. The room we got is on the 14th floor and the view is magnificent. Also the room is very spacious and the restroom is pretty big as well. The hotel is walking distance from Milano Centrale, which makes this a convenient location. I know this place shows 4 Euro signs and yes, it can be pricey during high season, but if you come visit Italy during off season, the price is very reasonable for the quality of the stay.

When traveling through Italy, we were stopping in Milan and stayed at the Melia Milano which is on…read morethe outskirts of the city near the football stadium and near the Lotto metro stop. From this stop, it would take about 15 mins to get to the city center and about 20mins to get to the main train station. From the outside the hotel looks big, and I found out later that the hotel is in a converted bakery factory hence the large size. As you enter the hotel, you enter into this massive lobby with high ceilings and a grand staircase in the middle. To the left is the check-in desk and a waiting area and to the right is the bar and restaurant. Up the stairs is the first floor which contains the meeting rooms, the Melia lounge, as well as guest rooms. The first thing I noticed when I entered the room is that despite the large size of the hotel and the massive lobby, the hotel rooms were somewhat smaller and more compact than I expected. As you entered the room, on the left was the entrance to the bathroom while on the right was a little wall that ended as you entered into the main part of the room. The bathroom was decent but also compact and contained a toilet, bidet, sink with minimal counter space, and a walk-in shower. The toiletries were refillable and had handwash and lotion next to the sink with body wash, shampoo and conditioner in the shower; the basic amenities were there but the space was more compact and restricted. In the room, on the right was a stand with shelves for storage and then continuing on the right was a nook with an open closet and open luggage rack. The luggage rack and open closet was a nice touch but there was minimal storage space as the open rack and the shelves were the only storage. In the main part of the room, the king-size bed was along with right side of the wall and on each side of the bed was a table with a lamp on it and plugs behind it along with USB ports. The bed was decent enough for the first night but was a bit uncomfortable towards the third night but overall provided a decent sleep. The tables next to the bed were somewhat small so again it did the job but space was limited. Across from the bed, along the left side of the wall, was the TV mounted on the wall and in the corner a table with chairs. The table and chairs was a nice touch to have but again it was a small table so could barely have two people eating or drinking at the same time. Overall it was a decent room with the necessary amenities but the space was more compact than I expected for a suburb hotel. The hotel is a full-service hotel so has lots of amenities including a hotel bar, restaurant, meeting rooms, hotel lounge, a gym, and wifi. The wifi was decent and you could connect as many devices as you want but it did slow down sometimes and was not always the most reliable. I did not try the bar nor restaurant but did see lots of people going there so it seemed popular. Overall, it was not an impressive stay at Melia Milano. This hotel was outside the city and is in a former factory so one would expect bigger rooms but the size of this room is what you would expect at a hotel closer to the city. The customer service was also lacking as we connected with the front desk staff many times and throughout my interactions only staff person was actually nice and helpful while the others barely did their job and barely provided any support.

Beautiful hotel and has a wonderful staff. We've been staying at this hotel for years! I know my…read moreway around the area, so I always look forward to having Milan layovers. It's pretty close to the metro and has a grocery nearby. My favorite bakery is just around the corner from the hotel and has several eateries within walking distance.

For my mom's 71 years old birthday trip I wanted to try NH Hotel Group. Location was decent but…read moreroom were assigned was next to conferences room and front of garbage area when you open the window. Room lights were always not working and had to request for repair but never fixed. Room was always not cleaned with sheets or bathroom with not enough towels or not cleaned used coffee cups. Price was not cheap and they had a sign with 4 star hotel which I do not agree with this level of service and what they offering. I wanted to try and see NH Hotel Group but what I expirienced I would not unless this is just business trip not for a special occasion. Even with free drinks offered by Hotel management, quality of hotel is very low and poor. Hope they revisit and fix one day.

Stayed here for 2 nights and what a find! We found this hotel through booking.com and the price was…read morevery reasonable considering your right on the outskirts of central Milan. The location is really good - 15 mins from Milan central station, a really nice park about 30 seconds down the road. And about a minute walk to the repubblica underground stop. If you walked from the hotel to the main city central this would take about 20 minutes give or take. Inside the hotel the decor is quite modern and clean. The staff were very friendly spoke good English and we're happy to help with any questions. We forgot to bring an adaptor from England and they simply had one to lend until we checked out which I thought was really handy. We were upgraded to a superior room and my goodness this was nice. It wasn't a huge room but you had all the luxuries you needed. Really quite impressive. We had breakfast included with our stay and this was really nice, it was mainly a continental breakfast with a help yourself type of deal. There were staff readily available if you wanted to have say, an omelette or scrambled eggs cooked fresh. The staff here in the morning were very personable and friendly. All in all if I ever stay in Milan again I will be looking at staying here again!

I had the absolute pleasure of staying at Art Hôtel on a business trip. The hotel checked every box…read moreon my ideal stay list. A warm and welcoming staff, fantastic location, steps away from the beautiful Canal and close to the Metro. The hotel is tastefully designed with a lovely breakfast room and multiple indoor and outdoor seating areas. And a rooftop and spa area that I didn't get a chance to enjoy. My room was clean, modern and well appointed with a small outdoor space. A toweling robe and slippers were a lovely addition. The hotel breakfast was quite extensive, fresh and delicious with kind and attentive servers. A special treat was the happy hour with an impressive selection of complementary hors d'oeuvres. The Art Hotel met and surpassed my every need and more.

TLDR; abusive staff member and inhumane practices…read more The worst hotel I've stayed at my entire life. Very rude and stalker front desk man who clearly hates his life to be obsessively monitoring each guest. He doesn't understand customer service or basic human decency at all. Just the one man with glasses (sorry I don't know his name) ruined my whole experience. I would never recommend this hotel. If management sees this, you should consider hiring someone else to take over the night shift. It was unbelievable. It was so bad that I had to book another hotel just to get away from this inhumane man. Really! I'd rather pay more to be treated with respect and have my own privacy at a so-called 4 star hotel.

Nice Hotel, very good breakfast, I can't wait next morning…read more Staff er extremely friendly and helpful. Very clean, cozy room.

This place was pretty cool. It had all the appropriate qualifications: modern rooms, friendly…read morestaff, decent location, and a low price. The rooms were clean and did have nice modern touches everywhere. I really liked the heated towel rack - that's a really nice touch. They also had great toiletries. Top notch stuff. The staff spoke great English, and were happy to hold our bags when we checked out. It wasn't too close to the city center or Duomo, but there was a street car stop right outside that took you to all the important places you might need to go. Really my only complaint is breakfast. Not because it was a bad breakfast (it was by far the most amazing, lavish, well rounded buffet breakfast I've ever had), but because it seemed like it was included in the room rate during check in ("breakfast is served between 7-11"), and when we went to breakfast ("room number, please"). Turns out it was 20 euros each. Pretty steep for breakfast - though it was a great breakfast.