The good: -The room…read morewe got was huge - The room was mostly clean minus the moldy caulk in the shower - Located right across from the central train station The Bad: - A king bed to them is 2 small beds shoved together (that's not how that works) that was incredibly uncomfortable. -They had all AC turned off (saving money?) so my room was between 75-77F each night and made sleeping very difficult - The breakfast buffet they have is one of the worst. Their coffee is offensive to all of Italy. Completely unremarkable food that isn't worth the price. -For how big the room was, the shower was SO small. The handle was insanely temperamental and it's a few centimeters between getting burned to death or frozen. Overall I would not stay here again or recommend it.

The worst experience we had for our hotel in Italy! Reasons:…read more1. Cold room in the winter The max temp the room can go is 24C when we called them to increase the temp they just said No! rudely. The room is cold even during the day and not needed to say coldest at night. I come from the US, and among all the hotels I went, this is the coldest among all!!! 2. Unfunctional radiator The radiator which warms the room is behind the curtains to when you close thecurtains at night, the warm weather would go outide. So cold nights!! Useless!!! 3. 2 twin beds sold as king bed They charged us for king bed when they put 2 twin beds next to each other. You cant even sleep in the middle as it is so uncomfortable. 4. Small sized trash cans We could not even find the rooms's trash can at first so small can under the table and dont let me start on the can they put at the bathroom sooo tiny.

We stayed here 3 separate times on our tour of Italy and Germany. The rooms are comfortable, the…read morelocation is excellent and best of all, the staff is top notch. Shout-out to Ricardo, Omar, and Arash for being so helpful and friendly.

This is a gem of a find if you want to stay near the train station (it is still a good 15min walk)…read more Area may seem dodgy at first, but it's a working class neighborhood. Once you are in the hotel (and your room), the area fades away. Good proximity to a grocery store (Carrefour) and Metro lines. Modern, clean, strong air-conditioning, free wifi and super friendly staff (from front desk to breakfast room), all at a great price.

Outstanding Star have been excellent my room was great!…read moreNice welcome platter in my room on my first night. Restaurant is top notch

Great location, clean rooms, and an extremely comfortable bed. My go-to hotel whenever I'm in Milan.read more

Been staying here for a few days and overall it's been great. Rooms are a decent size, staff…read morespeaks English and is friendly, and their breakfast is great. Actually their breakfast might be too great, as you don't want to stop eating. It's near the metro so you can get to central Milan pretty quickly. They also have a pool with a bar. Overall, this was a good choice for a stay in Milan.

Everything is so clean. Staff is very friendly. I would definitely stay here again if I ever…read morereturn to Milan.

Rooftop bar on top of the Hyatt was pretty good. Comfortable. Service was pretty slow. Drinks were…read moreok. We wanted a quiet place with a nice view and this filled the need.

Another incredible Hyatt experience…read more This hotel is located walking distance from Milano Centrale so it's perfectly and conveniently located, especially if you have to catch a bus/train the next day. From the outside it's not the most appealing but to be honest as soon as you walk in your transported into an art deco fashion world. The staff is so welcoming and assisting ready to make sure you have an awesome stay. Using my Hyatt points for a free night here was absolutely worth it! The room was a whole vibe, upgraded, incredible shower, espresso machine. Everything we could've wanted an more. Oh, and a pretty bomb view! We had a cocktail at the lobby bar which was AWESOME. This place makes you want to just hang out at the hotel and never leave. From gym to awesome work stations, there's a lot to do here. The best part of our stay was the wellness center. We booked an 8-10pm slot on a Monday night and it was just what we needed in preparation of a full day of traveling. For only €30, you get access to a scenic Roman bath with whirlpools where you can relax under a dreamy starry vault. It also includes salt caves, sensory showers, sauna and an herbal tea corner. What an incredible experience, especially the starry vault. Just wow! The only downside to this was all the ungrateful guests that were being ridiculously inconsiderate and rude. This is a spa and relaxation area and one couple was loud and yelling and laughing out loud the whole time and being extremely inconsiderate. Another girl was being pathetic and asking for ICE. We are in Italy, get over it: there's no ICE! It was extremely frustrating how rude and inconsiderate people as guests were with extreme demands and just highly expecting and inconsiderate for other guests and the amazing staff. Besides that, we had an amazing stay and the time of our lives. Grazie mille a tutti per la vostra ospitalità e per averci gradito un'esperienza da non dimenticare :)

The catastrophic floods in Emila Romagnia forced our ship to change course to Trieste instead of…read moreRavenna. After the onboatd announcement, two days before disembarkation, we quickly moved to reschedule our stop in Bologna. We decided to go to Milan as it was unaffected by the storm. We found two rooms in this moderately priced hotel in the Greco area north of the city, a residential area. Nice property with a lovely courtyard and a good breakfast buffet. Our first night, we awke to a malodorous smell resulting in difficulty breathing and burning eyes. We rushed out of the room, and my daughter ran to the lobby to alert the night manager. He was skeptical until he opened the door and was overcome by the smell. It turned out to be a leak in the refrigerator. Had we not awakened, the situation could have been deadly. The manager opened the window and assisted in moving our belongings to another room. After rinsing our face and eyes, we three settled into our new room for a few hours of sleep. One might think, the hotel would offer a reparation for the situation, but there was none. Certainly, a complaint to IH Hotels will be forthcoming. 71

First we booked a room with 3 single beds and they put us in a room with 2 double beds without…read moreletting us know of the change. Not a big deal. The room had a huge wet stain that smelled of animal pee and mold right at the entrance. There was obvious water damage on the ceiling. The bathroom lights were flickering and the shower did not drain properly. The whole room smelled of mold and the windows did not open fully so we couldn't even air it out. We asked the desk and they sent someone to clean the spot which made absolutely no difference. Way overpriced for such a terrible hotel room.

We stayed here 3 nights. It was one of the most economical finds. It is a bit removed from the main…read moreparts of Milan. But a taxi would cost us from 17-19 euros one way. There is a metro station near by. The hotel was always clean. Any issue we had with the room they quickly came to address it. I noticed that the AC has their own preset timer and it shuts off. When I called they would turn it back on. The bathroom had a good amount of space and was in perfect condition. There wasn't much noise. There are a few restaurants nearby. We even found a Peruvian restaurant within a 10 minute walk. Overall it was a great stay. I didn't much like the food at their restaurant but their breakfast buffet was pretty good.

Best Western Hotel located in south Milan. Sorrounded by local restaurants, and other businesses…read moreeven a Casino. There nis a bank across the street, BNP Paribas, groceey store Carrefour, a block away is Metro Turro station, that can take you to center-Duomo, and a local ice cream shop-Marabu. Location is great . There's a private parking garage and it is free for the hotel guest. Amenities includes gym, free WiFi, hot breakfast buffet, coffee and tea for rthe rooms. Breakfast buffet could be better compare to other hotels I've been but it good to fill you up for an action pack day in Milan. Interior decor is outdated, I guess it is Italians like classic look- red theme color. Exterior looks modern (glass building) but interior lools old. The room key is a real key comes with a 3lbs heavey brass metal.You supposed to leave the key pn the front desk every time you leave the hotel. The staff are really good especially the host at the restaurant. Yes, the hotel restaurant and bar staff is really great with awesome customer service. We had a family dinner here and he gave the most utmost attention not just to us but to every customer thay dined in. The best part he did it alone. Food didn't disappoint either, compliment to the chef anf kitchen staff. Since we have a big party, the chef gave us complimentary dessert and coffee service. I will give a 4 star if they could renovate the interior, other than that our stay was great thanks to the awesome Hotel Staff.

This place was amazing from start to finish. Every single staff member was incredibly kind and…read moreprofessional, and the room (we stayed in an Atelier Suite) was absolutely perfect. When we arrived, our room wasn't ready yet since we had arrived early for checkin, so we had to wait a bit. We were pretty hungry at that point, and since our room wasn't ready, the app for ordering food wasn't working for us. But the guest relations team stepped in, took our order personally, and made sure the food was delivered right after we got into our room. Honestly, they couldn't have handled it better. The location is also great, with a beautiful view of Milano Centrale station. Without doing any research, we were able to hop on the airport shuttle and get dropped off just two minutes from the hotel, which was incredibly convenient. Breakfast was amazing too. They even had a DIY juicer, which I loved so much I actually wanted one for my home. I'm not even a dessert person, but I tried the pastries and they were so good. Everything about this hotel felt thoughtful and well done. The service, room, the overall experience, everything was perfect! No complaints at all. Highly recommend!

What a stunning luxury hotel. I treated my mom to an evening here with AMEX benefits and had a…read moreblast. This hotel is in the perfect location right next to Milano Centrale train station. Upon arrival they took our luggage and check-in was an easy process. The benefits came with a free room upgrade so we decided to wait for a two twin room. We arrived around noon and left to explore. When we came back around 4pm, our room still wasn't ready so we went to their spa. They did send our luggage to the room though. Their spa is absolutely amazing. You already have access to the facilities if you're staying there. They were closing them December 1-10 for maintenance so we were only able to enjoy them for November 30th, but still used the facilities to the fullest. We booked two massages too. My favorite was the salt room. They also had a pool, saunas, and steam rooms. The privacy was next level, it felt like we had the whole space to ourselves. I also loved the abundance of snacks and water. I booked the relaxing massage and had an incredible experience. If you have time, I highly recommend a massage here. As for the room, it was huge. It was very "modern" 90s. The light switches weren't intuitive. I loved the bathroom! It was also very spacious. We had a courtyard room (Room 342) so it sorta felt like we had a room with no windows based on where the window was placed. The beds were fine. We made the most of the room and enjoyed our stay. The complimentary breakfast was phenomenal! There was a HUGE variety of choices for all types of breakfast from sweet to savory to all around the world foods. We adored breakfast. We ordered our coffees (love that they had non-dairy options) and then enjoyed the buffet. The hotel was so charming during our stay, not only because the incredible staff, but because they had all their Christmas decorations out. The tree at the lobby was so beautiful (someone had a photoshoot in front of it). I'd recommend staying here for a night.