Great hotel - clean, well kept. Room was great. Staff was pleasant and well trained (had an early…read moremorning check out with some sketchy character in the lobby but the staff kept an eye and ensured there would be no situation). Stayed for one night, but it was a pleasant night.

We planned a two week vacation to Italy from the US. Due to the horrible outbreak of the…read morecoronavirus we were forced to cancel our trip. As of today the city of Milan has gone into panic mode. THe grocery stores are empty, the Duomo canceled our tickets and our trip to Lake Como was also refunded without a problem. ONE exception is this hotel. I have tried to speak to someone regarding our reservation which was booked on Expedia and we were told SORRY! We didn't want a refund but just a credit to book once this virus is better understood and controlled. Well everyone else understood the need to cancel but this hotel didn't see it this way. So we are out 567.00 USD. The virus is spreading like wildfire and it's unfortunate but worst off are establishments like this

The staff was very welcoming and helpful. Nonetheless, there was a lot to be desired here. The…read moreroom was okay, but several pieces of furniture were dirty (chairs) or broken/damaged. (See pics.) The bathroom was poorly ventilated and unsafe. There was no bathmat in the tub, which was very slippery. The hand spray dripped 24/7. The perimeter of the tub was surrounded by black mold. The door was unclean on both sides. Elevators were both slow during peak periods. Breakfast was average. The bread selection was an embarrassment to Italian cuisine. But, the staff was great. A really good Carrefour supermarket is across the street (and a corner shop is 50 meters away.) Would I stay here again? No. Just look at the pics.

Do not stay at this hotel. The ladies in the room next door had bed bugs. The hotel desk staff was…read moreno help to them. I left two pieces of expensive clothing in the closet. I contacted the hotel immediately about the items. They kept giving me the run around. They said to email them. No response. I went to the hotel three times in the following days and kept getting the run around. Finally, I had the front desk at my current hotel call them in Italian and they told them that they did not find the clothing. They are thieves.

We stayed here 3 separate times on our tour of Italy and Germany. The rooms are comfortable, the…read morelocation is excellent and best of all, the staff is top notch. Shout-out to Ricardo, Omar, and Arash for being so helpful and friendly.

Stayed here while in Milan and thoroughly enjoyed everything about this place. First and foremost…read morethe rooms were quite large compared to others we stayed at and they were completely up to date. The free WiFi was nice too as communicating via Instant Messenger and Facebook was our only real way to contact people back home in the States. The complimentary breakfast was very good as well. Most places we stayed at offered very little (some cheese, salami, cereal), but these guys had pretty wide spread breakfast offerings.

We stayed here for a night in May 2022, and it's a very modern hotel compared to others in the…read morearea. Glass touch screens, personalized TV remote, and it's immediately next to the train station. Just keep in mind to ask the front desk to turn on the air conditioning for the room, we were pretty confused

Do not book with this hotel in spite of its location to the train station. I booked a one-night…read morestay for Sept 18-19 back in February. I even re-confirmed with them in August. Today, less than 10 days before our trip I received a cancellation notice along with a second email that a refund is being processed. No explanation and no apologies. Emails and phone calls were met with no response. Checked availability for my same dates and it is sold out. My guess is they sold my room for a higher price as it will be Milan Fashion Week. Absolutely shameful!

We found this hotel while looking for a place to stay that would be close to La Scala, the Duomo…read moreand the Galeria and Hotel De La Ville checked all the boxes. On top of that, our flight from the USA landed early morning and when I inquired about the possibility to do an early check-in, their employee Alessandro kindly accommodated our request- we arrived before 10 am and immediately we got the keys to our assigned room. First of all, location, location, location: the hotel is at walking distance from the center of Milan. It took us less than 3 minutes to go to La Scala and less than 10 to go to the Duomo. The rates were reasonable if compared with similar category hotels in the same area. The check in process was very smooth and the reception desk was courteous and helpful when we asked for some information. The room was spotless clean and spacious. The bathroom was spacious and with a very modern vibe. We loved their toiletries. Our room was facing a main street but we did not hear any traffic noise, so I would say that the hotel is well isolated from noise. The night before our departure we asked the front desk for a cab since we needed to leave at 6 am. Not only did the employees offer to book a cab for us- they also told us that they would have breakfast ready for us before we left- and note that breakfast is usually served at 7. This means that they went above and beyond to ensure that their guests would leave with a small meal. Our stay was so pleasant that we would definitely stay here again and I would gladly recommend the hotel to anyone looking for a place to stay in the heart of Milan.

Our stay here was great, the location was fantastic exactly what we wanted since we want to show…read moreare children around we been here before but they were too young to remember, walking distance to Duomo plaza, amazing food love, ice cream, shopping stores etc..

This was our first hotel on our summer Europe trip (travelling with my husband and teenage son) and…read morewe really liked it. We stayed for a 3 night visit and arrived a little early for check-in but they took our bags while we walked around a bit. When we returned at check-in time, our bags were already up in our room, which I thought was a really nice touch. The room itself was nice and spacious. We got the Executive Jr. Suite since we wanted a separate area for my son. The view out the window was of the beautiful structure across the way. The bathroom was also nice and roomy. There was also a complimentary box of Venchi chocolates, which was so sweet! Breakfast was also great. Spacious dining room with a large variety of sweet and savory options, hot and cold. Coffee service was nice... we ordered cappuccinos each morning. The trams and train were also right outside the front door which was super convenient to get around the city. I would totally stay here again next time.

Great view but sorry Horrible service…read more No one helped me when I sat down I guess I asked a bus person and they got a server No menu had to scan a QR code which was so faded it didn't work

Nice hotel. Huge lobby and reception area. There must have been a large conference area because…read morethere was a huge group there when I was there. Bar and lounge was on the opposite side of the check in desk. There was also a out patio area of the bar. Across the street was a nice wine bar, cafe and restaurant. The restaurant was only open for dinner I think. The metro was only a few blocks away as well. The rooms were ok. Plainly decorated but pretty big. The room I had had a foyer area with a small couch and then a seperate part where the bed was. Bath and shower in the bathroom which is nice.

When traveling through Italy, we were stopping in Milan and stayed at the Melia Milano which is on…read morethe outskirts of the city near the football stadium and near the Lotto metro stop. From this stop, it would take about 15 mins to get to the city center and about 20mins to get to the main train station. From the outside the hotel looks big, and I found out later that the hotel is in a converted bakery factory hence the large size. As you enter the hotel, you enter into this massive lobby with high ceilings and a grand staircase in the middle. To the left is the check-in desk and a waiting area and to the right is the bar and restaurant. Up the stairs is the first floor which contains the meeting rooms, the Melia lounge, as well as guest rooms. The first thing I noticed when I entered the room is that despite the large size of the hotel and the massive lobby, the hotel rooms were somewhat smaller and more compact than I expected. As you entered the room, on the left was the entrance to the bathroom while on the right was a little wall that ended as you entered into the main part of the room. The bathroom was decent but also compact and contained a toilet, bidet, sink with minimal counter space, and a walk-in shower. The toiletries were refillable and had handwash and lotion next to the sink with body wash, shampoo and conditioner in the shower; the basic amenities were there but the space was more compact and restricted. In the room, on the right was a stand with shelves for storage and then continuing on the right was a nook with an open closet and open luggage rack. The luggage rack and open closet was a nice touch but there was minimal storage space as the open rack and the shelves were the only storage. In the main part of the room, the king-size bed was along with right side of the wall and on each side of the bed was a table with a lamp on it and plugs behind it along with USB ports. The bed was decent enough for the first night but was a bit uncomfortable towards the third night but overall provided a decent sleep. The tables next to the bed were somewhat small so again it did the job but space was limited. Across from the bed, along the left side of the wall, was the TV mounted on the wall and in the corner a table with chairs. The table and chairs was a nice touch to have but again it was a small table so could barely have two people eating or drinking at the same time. Overall it was a decent room with the necessary amenities but the space was more compact than I expected for a suburb hotel. The hotel is a full-service hotel so has lots of amenities including a hotel bar, restaurant, meeting rooms, hotel lounge, a gym, and wifi. The wifi was decent and you could connect as many devices as you want but it did slow down sometimes and was not always the most reliable. I did not try the bar nor restaurant but did see lots of people going there so it seemed popular. Overall, it was not an impressive stay at Melia Milano. This hotel was outside the city and is in a former factory so one would expect bigger rooms but the size of this room is what you would expect at a hotel closer to the city. The customer service was also lacking as we connected with the front desk staff many times and throughout my interactions only staff person was actually nice and helpful while the others barely did their job and barely provided any support.

Great for couples or yourself. The hotel is located near transit lines and can be in walking…read moredistance of many restaurants and shops. They have a wonderful Turkish spa that is great And a great breakfast if you opt for it There are stores walking distance and on the weekdays there's a micro farmers market on the next corner to check out. Milano is similar to any gentrified neighborhood with its graffiti but expensive clothing shops. But the food is decent. As you'll find a good deal on food going out. And if your not form Italy. McDonald's is difftent but avoid the pannarozeti( yes I misspelled it ) Staff is awesome and welcoming.

The most beautiful hotel in Milan!!! Walking distance to the Duomo and shopping. You can literally…read morewalk everywhere from this location. I love the hotels aesthetic it's like a luxury Alice in wonderland.