We stayed here 3 separate times on our tour of Italy and Germany. The rooms are comfortable, the…read morelocation is excellent and best of all, the staff is top notch. Shout-out to Ricardo, Omar, and Arash for being so helpful and friendly.

Stayed here while in Milan and thoroughly enjoyed everything about this place. First and foremost…read morethe rooms were quite large compared to others we stayed at and they were completely up to date. The free WiFi was nice too as communicating via Instant Messenger and Facebook was our only real way to contact people back home in the States. The complimentary breakfast was very good as well. Most places we stayed at offered very little (some cheese, salami, cereal), but these guys had pretty wide spread breakfast offerings.

We stayed here for a night in May 2022, and it's a very modern hotel compared to others in the…read morearea. Glass touch screens, personalized TV remote, and it's immediately next to the train station. Just keep in mind to ask the front desk to turn on the air conditioning for the room, we were pretty confused

Do not book with this hotel in spite of its location to the train station. I booked a one-night…read morestay for Sept 18-19 back in February. I even re-confirmed with them in August. Today, less than 10 days before our trip I received a cancellation notice along with a second email that a refund is being processed. No explanation and no apologies. Emails and phone calls were met with no response. Checked availability for my same dates and it is sold out. My guess is they sold my room for a higher price as it will be Milan Fashion Week. Absolutely shameful!

We planned a two week vacation to Italy from the US. Due to the horrible outbreak of the…read morecoronavirus we were forced to cancel our trip. As of today the city of Milan has gone into panic mode. THe grocery stores are empty, the Duomo canceled our tickets and our trip to Lake Como was also refunded without a problem. ONE exception is this hotel. I have tried to speak to someone regarding our reservation which was booked on Expedia and we were told SORRY! We didn't want a refund but just a credit to book once this virus is better understood and controlled. Well everyone else understood the need to cancel but this hotel didn't see it this way. So we are out 567.00 USD. The virus is spreading like wildfire and it's unfortunate but worst off are establishments like this

You will likely end up booking an "Americanized" hotel in Milan, may as well book the…read morebest....Uptown Palace. Super modern decor and amenities, great customer service, near Milan P. Romana station. The Presidential Suite has a gorgeous view of the Duomo. Most gorg at night. Can be viewed from the bed or plush chaise lounge because of the floor to ceiling windows. Power operated drapes from the bed tables. Roomy balcony as well. Jacuzzi tub for 2 and X-large bathroom will make you linger. Robes and house shoes that actually fit.

Do not trust the front desk at this hotel!! We should have…read morelearned when they had significant issues checking us in when we first got to Italy (7/16). We liked the area and thought we would book them again for our last night (7/25). I asked them about availability for that night when I checked if they resolved the check-in issue (they said our card was not going through, so had to keep trying). I let our travel agent know and she booked us for that night (7/25). I did not know that the hotel also decided to book us, but under my husband's name. Anyway, after a long, last travel day in Italy taking two trains and a bus to return to Milan, they checked us in under the booking they had created unbeknownst to us. We had already paid for the travel agent booking. Once home, we figured out we were charged twice for the same night. They denied my requests, our agent's requests and the travel agency management's request to make this right. I disputed the charge with my cc, but since the charge is listed differently when it was booked through the agency, the hotel made a case to the cc card company that I had not paid twice. So shady!

We got to Milan and the initial hotel I booked was not what it was advertised, after a quick…read moresearch, we decided to just cancel the current hotel and come to Hotel Una Century. Despite it is more expensive than the initial hotel we booked, this is definitely worth the money. First, if you are walking to the hotel, there's a small 'shortcut' that I believe everyone is aware of as you are on the street 'Via Fabio Filzi', there's a car gate and a walking door gate that looks like it's for the business buildings in that area, but if you walk through there, you can actually walk to the hotel. Rest assure Americans, they have English speaking employees that will assist you if it's your first time in Italy. They also have breakfast every morning that's pretty generous on the different selections of food, fresh fruits, cereal, etc. The room we got is on the 14th floor and the view is magnificent. Also the room is very spacious and the restroom is pretty big as well. The hotel is walking distance from Milano Centrale, which makes this a convenient location. I know this place shows 4 Euro signs and yes, it can be pricey during high season, but if you come visit Italy during off season, the price is very reasonable for the quality of the stay.

When traveling through Italy, we were stopping in Milan and stayed at the Melia Milano which is on…read morethe outskirts of the city near the football stadium and near the Lotto metro stop. From this stop, it would take about 15 mins to get to the city center and about 20mins to get to the main train station. From the outside the hotel looks big, and I found out later that the hotel is in a converted bakery factory hence the large size. As you enter the hotel, you enter into this massive lobby with high ceilings and a grand staircase in the middle. To the left is the check-in desk and a waiting area and to the right is the bar and restaurant. Up the stairs is the first floor which contains the meeting rooms, the Melia lounge, as well as guest rooms. The first thing I noticed when I entered the room is that despite the large size of the hotel and the massive lobby, the hotel rooms were somewhat smaller and more compact than I expected. As you entered the room, on the left was the entrance to the bathroom while on the right was a little wall that ended as you entered into the main part of the room. The bathroom was decent but also compact and contained a toilet, bidet, sink with minimal counter space, and a walk-in shower. The toiletries were refillable and had handwash and lotion next to the sink with body wash, shampoo and conditioner in the shower; the basic amenities were there but the space was more compact and restricted. In the room, on the right was a stand with shelves for storage and then continuing on the right was a nook with an open closet and open luggage rack. The luggage rack and open closet was a nice touch but there was minimal storage space as the open rack and the shelves were the only storage. In the main part of the room, the king-size bed was along with right side of the wall and on each side of the bed was a table with a lamp on it and plugs behind it along with USB ports. The bed was decent enough for the first night but was a bit uncomfortable towards the third night but overall provided a decent sleep. The tables next to the bed were somewhat small so again it did the job but space was limited. Across from the bed, along the left side of the wall, was the TV mounted on the wall and in the corner a table with chairs. The table and chairs was a nice touch to have but again it was a small table so could barely have two people eating or drinking at the same time. Overall it was a decent room with the necessary amenities but the space was more compact than I expected for a suburb hotel. The hotel is a full-service hotel so has lots of amenities including a hotel bar, restaurant, meeting rooms, hotel lounge, a gym, and wifi. The wifi was decent and you could connect as many devices as you want but it did slow down sometimes and was not always the most reliable. I did not try the bar nor restaurant but did see lots of people going there so it seemed popular. Overall, it was not an impressive stay at Melia Milano. This hotel was outside the city and is in a former factory so one would expect bigger rooms but the size of this room is what you would expect at a hotel closer to the city. The customer service was also lacking as we connected with the front desk staff many times and throughout my interactions only staff person was actually nice and helpful while the others barely did their job and barely provided any support.

Beautiful hotel and has a wonderful staff. We've been staying at this hotel for years! I know my…read moreway around the area, so I always look forward to having Milan layovers. It's pretty close to the metro and has a grocery nearby. My favorite bakery is just around the corner from the hotel and has several eateries within walking distance.

Una Hotel was a surprise, it's location is prime. Between Duomo and Castello Sforza. We got…read moreupgraded to a suit, very nice, comfy bed and good breakfast. I recommend this hotel.

With everything going on, the hotel was able to accommodate my wife and I. My wife is 6 months…read morepregnant and we were planning on celebrating our 5 year anniversary. I look forward to visiting soon! Thank you Nino!

Locate right at the Piazza Lima tube station, Hotel Galles offers an impressively posh atmosphere…read moreupon strolling through the automatic doors into the cavernous marbled lobby. The distant and cold (but professional) front desk staff will take care of your needs, seemingly without ever breaking a smile. Ever. Still, this hotel offers many conveniences including a location on two major transit paths: the underground and Milan's ultra-efficient public bus service. The 81 line will get you to and from Stazione Centrale in about five minutes, if you don't feel like making the 15-20 minute walk. Free wireless internet access is available if you ask. There's an 'always on' outlet in your room for charging electronic devices. All other outlets switch off after you pull out your keycard from the control panel. And an included buffet breakfast bar at La Terrazza restaurant on the sixth floor offers hot and cold foods of decent quality to get your day started. Just don't be in a rush for coffee - there's an interminable queue at the espresso machine, and I didn't see any obvious brew coffee sitting around. If only the employees would treat their guests with a warmer demeanour, this Best Western hotel would actually teeter on the cusp of five solid stars. As it is, as long as you can limit your engagement with them, your stay here will be a-okay.

What a wonderful hotel. Clean clean, clean! Great breakfast.. with a surprise dish of green chile…read morestew. A restful night of much needed sleep.

We found this hotel while looking for a place to stay that would be close to La Scala, the Duomo…read moreand the Galeria and Hotel De La Ville checked all the boxes. On top of that, our flight from the USA landed early morning and when I inquired about the possibility to do an early check-in, their employee Alessandro kindly accommodated our request- we arrived before 10 am and immediately we got the keys to our assigned room. First of all, location, location, location: the hotel is at walking distance from the center of Milan. It took us less than 3 minutes to go to La Scala and less than 10 to go to the Duomo. The rates were reasonable if compared with similar category hotels in the same area. The check in process was very smooth and the reception desk was courteous and helpful when we asked for some information. The room was spotless clean and spacious. The bathroom was spacious and with a very modern vibe. We loved their toiletries. Our room was facing a main street but we did not hear any traffic noise, so I would say that the hotel is well isolated from noise. The night before our departure we asked the front desk for a cab since we needed to leave at 6 am. Not only did the employees offer to book a cab for us- they also told us that they would have breakfast ready for us before we left- and note that breakfast is usually served at 7. This means that they went above and beyond to ensure that their guests would leave with a small meal. Our stay was so pleasant that we would definitely stay here again and I would gladly recommend the hotel to anyone looking for a place to stay in the heart of Milan.

Our stay here was great, the location was fantastic exactly what we wanted since we want to show…read moreare children around we been here before but they were too young to remember, walking distance to Duomo plaza, amazing food love, ice cream, shopping stores etc..