This was my second time staying at this property, and I really enjoyed this Hampton Inn and Suites…read morein Chico! The property is very clean and seems new (not sure if it actually is). They have great amenities, including free cookies, 24/7 coffee and tea in the lobby, a gym, a pool, a hot tub, and free breakfast. The breakfast is great. Hot food items like eggs, sausage, biscuits, gravy, and potatoes. They also have a waffle maker, oatmeal bar, fruit, yogurt, etc. Honestly, it's one of the best hotel breakfasts I've encountered in recent years. The rooms are nice, and I enjoy the modern styling. The digital key feature is awesome, letting you check in and use your phone as your room key without even visiting the front desk. The location is convenient and has lots around it, such as shopping and restaurants. It can be a bit tough to find at first because it's tucked so far back in a parking lot, but once you find it, there is plenty of free parking, some of which is even covered. Great property to stay in Chico. I will continue staying here when I visit Chico.

I'm here for business and don't usually leave reviews, but this location is so clean and well-kept…read more Tess the manager was so sweet checking us in and gave us sodas and waters for our room. Breakfast was great, and it's nice to have both a microwave and a fridge in the room! We were also able to print things easily before our work day. The room was spotless. Had a great stay and will be back when business takes me to Chico.

We used Hotel Diamond for our wedding room block and the entire experience was flawless! From the…read moreinitial setup to our actual wedding weekend, they made the coordination process completely seamless, easy, and stress-free for us. Every staff member we encountered went above and beyond--they were incredibly friendly, helpful, and accommodating to our group's needs. Both our experience and our guests' experience were absolutely fantastic. We had a perfect stay and cannot wait to come back and stay at Hotel Diamond again one day! We highly recommend them for anyone planning an event.

Visited September 26th…read more I checked out this place because I have friends that have their kids enrolled at Chico State. Because they live in Southern California they wanted to have some options for all of us to stay at. This one marked off all the boxes! It was built in the 1904 with some original brick walls in the entry. Its a great location with parking garage next door and Walking distance to shops and restaurants! A real PLUS is they have a nice restaurant inside called The Grill with a full bar. Air conditioned rooms with free wifi and an elevator. Bank of America is across the street and the Rawbar is right next door! Great safe location! I can't wait to stay there with friends!

I stayed here for four nights while visiting family in Chico, and overall it was a decent stay for…read morea three star hotel. The room was clean, the bed was comfortable, and the staff were exceptionally friendly and accommodating throughout my stay. One small inconvenience was that there was no iron or ironing board in the room, so I had to request one to be delivered. The staff handled the request quickly, though. Breakfast was pretty typical for this type of hotel, but it was convenient to have something available in the morning. My only wish is that breakfast started a little earlier on weekends. It begins at 7:00 AM, which felt late for me since I am an early riser. The location is very convenient, with several shops and restaurants within walking distance. That made it easy to grab food or pick up anything I needed without having to drive. The one drawback was parking. If you return to the hotel later in the evening and the hotel is full, finding a parking spot can be a challenge. Overall, it was a clean, comfortable, and convenient place to stay, and the friendly staff definitely made the experience better. I gave this hotel 5 stars considering it's a 3-star hotel.

Very clean, friendly staff, good location in Chico. Breakfast was at a par with most 3 star hotels…read morethat include a "free" breakfast. Breakfast area was full of hotel guests and the staff did an excellent effort in making sure breakfast items were stocked and available. Our suite was very roomy, included two tvs and a very comfortable bed. If there is an Oxford Suites Hotel close to the area on my next trip, I definitely will book a room there.

The hotel is great and all but the true gem of this place is Jumir Johnson! It was almost comical…read morehow many jobs this man was doing. Jumir was running back and forth from the front desk to check people in then off to the Bistro where he would take orders then cook the food too! Then run to the front desk to check in another customer. He did all this with class and a smile on his face. Marriott better not ever let this man leave their Marriott family. I'll never forget his hustle.

Welp I showed up with my sister after searching for a nice hotel to spend the evening! By the looks…read moreof their web page it was perfect! It said there was an indoor pool and jacuzzi as well as a restaurant! However upon arrival none of these items were available! Restaurant that was adjacent to the hotel was closed and the pool area has been closed for several years! I asked him for another recommendation in the area that had what we were looking for and he wasn't able to help us with any information! We did end up finding something that had what we were interested in! Guy was nice however they should update their website so it's accurate!

What a wonderful stay. It's a new hotel and you felt it right away. The room was great and the…read morestaff even better. The breakfast was perfect and the area was packed with goodies. And the best part is that Tilly the general manager came to my aide when I needed a favor, and I even saw her work the laundry room herself. What a hard working staff. Staying here again for sure in May, see you then.

We have really enjoyed our stay at the holiday inn. My husband and I decided to stay in Chico as we…read morewere getting ready for the birth of our third child. We were having to go back-and-forth to the hospital for induction reasons.. When I called to make a reservation, whoever I spoke to was very kind and accommodating, and was able to get a King standard room on top floor and a quiet area so we could all get lots of good rest. The room.. very large. We were quite impressed with the layout, thoughtful design and how large the room was. We've been in plenty of hotels, and this is the first time I've ever seen a standard room as big as this one. The staff overall was really nice and accommodating. Some went above and beyond while others just did their job and that's fine too. Breakfast... It was really nice to have it available especially because we had to get up early each morning to head to the hospital. I do wish consistency was a little bit better. The first morning we had scrambled eggs, which were not the best and I didn't care about the potatoes. They didn't have much flavor. But the bacon (1st day) was good and the cinnamon rolls were good and so were the pancakes. I also liked that they had lots of other options. If you didn't care for the hot options, they had fresh fruit, milk, and juice, oatmeal, bagels, and muffins, etc. They had coffee, hot chocolate, apple cider, and tea, ready to go The second day was a little bit puzzling, but I enjoyed breakfast better. I preferred their cheese omelette, turkey, sausage, hash, brown, and biscuits and gravy on the second day . The other interesting part was the bacon on the second day was very different than the bacon on the first day. I think if there was more consistency with quality than I think customers Would appreciate it . Cinnamon rolls are pretty good though! They offer laundry services so bring quarters and they offer detergent in their little shop. They also have a pool and a gym. Overall, the hotel was really quiet inside and outside, even though you're by lots of other building buildings. There are plenty of places to walk to and go eat and there's a major grocery store next-door. Our hotel room had refrigerator and microwave. Everything looked clean and very updated as it is a new hotel. The biggest takeaways from me was the size of the room in the layout, some of the breakfast items, and some of the staff were very accommodating. The only Con I really had was the inconsistency with breakfast and the quality. But for not having to pay for breakfast, I thought it was a good deal.

Ok.. we have a new grandchild in Chico area, so have been up monthly to visit for a couple days. We…read morehave tried 4 different hotels-until DoubleTree this last stay, all struck out! They may have had free breakfast, but one with unbearable indoor pool and faulty bathroom door which trapped my daughter in for 20 minutes, another was obviously a pet friendly room which caused a huge allergic reaction and we needed to leave early- we had requested pet free-we were placed first floor with all pets, third was run down and carpets worn, service not great. Let's get to DoubleTree pluses... clean, welcoming and helpful. Needed grocery item and staff recommended S&S natural store next door, remote stopped working- staff brought one to room quickly with new batteries, after reading about breakfast chose rate that included breakfast- hot, good choices, plentiful, real dishes and not filled with too many people. Pool and hot tub maintained. Towels by pool. Didn't try bar or restaurant. Close to freeway. This will be our go to choice, as long as price is reasonable. BIGGIE- smart tv with LOT of apps- Netflix, HBO Max, Apple TV, etc. DoubleTree for the win. Warm cookies too! Only cons- would greatly appreciate a microwave. Bed frame needed adjustment-metal sticking out and even though we tried to avoid- bumped into it! Thanks for good stay DoubleTree!

I stayed here last night and had a terrible experience. Within minutes of sitting on the bed, I saw…read morewhat I believed to be a wood cockroach crawling on the curtains. I immediately reported it to the front desk, but I was told it was "just a cricket." Based on my previous experience working in pest control, I did not agree with that assessment. The room also felt sticky, dusty, and poorly maintained. I was so uncomfortable that I didn't even take a shower or eat anything while I was there because I just wanted to leave. Honestly, I felt like I would have been more comfortable sleeping in my car than spending another night in that room. For the price, I expected a clean, well-maintained room, especially at a DoubleTree. The lobby and market area looked nice, but the guest room was a completely different story. Unfortunately, this stay did not meet my expectations, and I would not stay here again.

I accidentally got the date wrong for my reservation and the office easily fixed my mistake…read moreThe desk employee was wonderful. The location and the room was also great I had an amazing stay at this motel

Well, I know I had my privacy sign up until 10:30 am. Removed it as I had meeting at the Oasis Bar…read moreand grill and thought I would have time to stop at Safeway along the way. What was a disappointment no one came in and performed the usual tasks you would expect. I arrived back that evening around ten and it was as I left it. Lastly, coffee could be better made and few choices for breakfast. No eggs, what?? Other than those items mentioned. The room was comfortable, however having the ice machine close by, did not aid in sleeping in, or falling asleep early. Ice machine needs to be isolated better.

Stayed here for 3 nights. The rooms were clean, comfortable, and the service great. For the price…read moreof under $100/night, I was very pleased. That includes a decent breakfast, 24 hour coffee or tea, and afternoon cookies. They have a nice pool and hot tub, but the pool is outdoors and not heated. The thing I liked the least was the coffee offered, it didn't give me a pick me up, but that could have just been me. The motel is also walking distance to shopping centers with restaurants, a Trader Joe's, and a movie theater.

Amazing experience! Our school made the mistake of booking a very sketchy hotel in downtown for 40…read morehigh school students at 4 chaperones during Wildcat Weekend. When we realized our error, at 11pm, Luis, the manager at Best western was able to accommodate our large group on one of the busiest nights. Luis' kindness didn't stop there. In the morning, Luis greeted all of our students with a smile, he interacted with them and made them feel welcomed. He extended breakfast hours for our students in order to make sure they had enough to eat. We are so very grateful for Luis and the hospitality at Best Western Heritage Inn - Chico!

This is an amazing place to stay, but when we recently tried to book a weekend reservation, the…read morephone number was disconnected. Tom and Margo took great pride in making sure your stay was enjoyable. It would be SO sad if this place is no longer in business, but I guess everyone has to retire at some time.

We had a delightful stay at Goodman's B&B.... It is a charming Chico residence build in the early…read more1900"s... The owners welcomed us and showed us to our lovely rooms with private baths and showers.. The decor is charming.. We enjoyed sitting outside in the evening after a nice walk along Esplanade with its new walking path. The breakfast was such a treat with fresh fruit and coffee.. frittata and delicious potatoes..We will definitely stay there again,,

Even though the outside has new paint and stonework it is still a very old building. So old it has…read morenoisy window air conditioners. Elevator makes a lot of noise and shudders and I wonder if its going to make it. I'm a Bonvoy member but will never stay here again. Doesn't live up to the Marriott Bonvoy standards.

Been here since 1/1 this time, room has been cleaned correctly once. I don't know what happened, it…read morewas great last year. I have it set for Wed. & Sat., again nothing was done today....just got off work & wanted to relax before going to dinner.....GRRRRRR! If I come back to Chico in March I probably won't be staying here....full kitchen isn't worth the frustration