We used to stay here exclusively when we were in Chico. Unfortunately, they have a "later than usual" check-in time: 4:00 PM. In other hotels in the area, the check-in time is 3:00. Of course, you can pay $50.00 extra for an earlier check-in time, but why would I do that? I'm wondering if they pay a service employee an extra $50 to ensure that a room is ready earlier. read more

Stayed here for a work trip, was randomly upgraded to the presidential suite - so started off very positive. The room was very clean and spacious- lots of closet space. The bed was super comfy and the amenities were quality. The hotel was having a happy hour the night I stayed and the lady working the front desk for my check in was so nice and helpful, everytime I came in or left I was greeted which is more than most of these travel hotels. Overall quality stay - affordable price - good staff. Would stay here again if in town for work. read more

Oxford Suites Chico - Presidential Suite - Hotels Near Me - Chico, California

I'm extremely disappointed with the lack of professionalism and accountability at this hotel. During my stay, I accidentally left behind a Dyson Airwrap (complete with the dryer wand and attachments, all packed neatly in its black storage case on the counter). I realized shortly after checking out and immediately called the hotel. I was told that housekeeping would be notified and that I'd receive a call back the next morning. No one ever followed up. I called multiple times and was eventually told the items had been found and that a link would be sent for me to have them mailed back. When the package arrived, the black case was tied in a trash bag, and inside I found only the attachments -- the most valuable part, the dryer wand (along with one attachment), was missing. What followed was a frustrating, unprofessional series of phone calls. Every time I called, I was promised someone would get back to me. At one point, I was told by an employee that the housekeeping manager, Maria, had personally packed and mailed the item herself and confirmed everything was there. When I asked how the main piece could be missing if she personally handled it, there was no explanation. I continued to follow up -- making at least 10 calls over a span of three weeks -- and was continually brushed off. When I finally did speak to a manager named Kenta, he repeated the same line: that Maria said all pieces were included. I asked again how this could be true when my dryer was clearly not returned. He said he'd look into it again and call me back -- that was the last I heard from him. Throughout this entire ordeal, I was met with broken promises, dismissive attitudes, and zero accountability. I even encountered a front desk agent who hung up on me after I asked when a manager would be available. As someone who has worked in the hospitality industry, I find this level of service completely unacceptable. At the resort where I worked, guests were always called back promptly, and any lost item -- especially one of this value -- was handled with care and transparency. The Dyson dryer is worth over $350 and appears to have been blatantly stolen or mishandled. I intend to escalate this further through corporate channels, but I would strongly caution anyone against staying here. If you value your belongings and expect even basic follow-through from hotel staff, look elsewhere. read more

This hotel is set up for parents of students of Chico State--but the staff treats you like a 5 star joint. A lovelier group you couldn't meet. The pool & spa are perfect after a long Amtrak ride. The breakfast is a REAL breakfast--no microwave danish here. They serve fluffy scrambled eggs, waffles--just delicious. I don't go to Chico much, but if I do this is the spot. The maintenance fellow Peter was especially helpful! I don't drink, but the wine bar is very comfy. The rooms are, too. read more

The staff is so nice and the rooms are clean. My husband is staying at this location for weeks at a time with his job, and the maids are always on top of cleaning the room and not moving his stuff around. Also they were very accommodating with our dogs!!! And had nice grassy areas for them to play and go to the bathroom. read more

My husband and daughter and I stayed here for two nights. It was very clean and the king bed was comfortable. Our daughter didn't complain about the pullout couch. I really appreciate their friendly pet policy. Both our cats enjoyed the stay too. The hot buffet breakfast was included and much better than the typical cold breakfast at other places. There was a wide selection of food and it varied slightly both days. Parking was free and not a problem. There was a fitness room and a pool but we were too busy to use them. I would stay here again. read more

The room was pretty nice and so was the breakfast although I found what appeared to be black mold on the top of the bathroom door, and the HVAC unit kept clicking, popping, and crackling. The unit worked just fine but the noises concerned me. The television and utilities the hotel provided are well kept and nice. The shampoo, conditioner, and lotion they provided smelled wonderful. read more

Amazing staff! Great service! Parking was a little scarce at night and the staff always did their best to accommodate us even if it meant giving up their own spots. Happy hour was awesome. Bartender was very personable and offered suggestions on places to visit while in town. Rooms were very clean. read more

Enjoyable stay @ Oxford Suites in Chico, CA. We had the pleasure of staying here over the weekend and were pleased with a comfy bed and high end decor in our King suite on the 4th floor. It had everything we needed, including a great shower and appealing lemongrass sage toiletries. I'm so glad we reserved a quiet room on the highest floor because there were many families staying here who also enjoyed great amenities this place has to offer, such as the hot breakfast and pool. So yeah, this hotel has the capability of serving many patrons and boasts 184 suites. The only draw back to a larger hotel are the other people you have to deal with, but we by no means have any specific complaints, per se, just a little longer wait time for the elevator and breakfast on the first day. The breakfast was okay, as some other reviews have stated. It did offer pancakes, potatoes, ham, scrambled eggs, fresh fruit, and oatmeal, along with numerous bread options. The hot breakfast items were pretty cold by the time we grabbed a table, and it was at max capacity and rather loud, so we opted to go out to breakfast the second day. The location of this hotel could not have been better, surrounded by numerous restaurants and shopping centers. I wouldn't necessarily stay here again, but we had a pleasant stay overall. read more

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This was our second time staying at Oxford Suites Chico. We chose it again because we loved our first stay so much. The rooms are quiet (seriously, didn't hear our neighbors and the hotel was packed because of grad weekend) clean and comfy (we sleep so well!) The amenities feel higher end and the breakfast is always filling and such a variety. We worked out, sat by the pool and my husband used the Finish style sauna. The staff is so friendly and helpful. We love that it is in walking distance to so much including In n Out across the street and Daycamp Coffee about a mile away. It's one of our favorite places to stay and we will always choose Oxford when in Chico! read more

Great place to stay in Chico, CA. Reasonable priced. Includes typical breakfast but stepped since you can have fresh eggs cooked to order (forget those other breakfast diners close by). Rooms are very nice and comfortable. My go to when passing through the area after long drive from Seal Beach, CA. read more

Oxford Suites Chico - Chico, CA - Oxford Suites - Hotels Near Me - Chico, California

This may be our go to hotel while we visit Chico University. The front desk was friendly, the complementary breakfast was good and the amount of times that they checked in was satisfactory. Would recommend. read more

Had a really nice stay here at Oxford Suites when I was here for training. Overall the clientele is heavily tradesmen (tons of work trucks in the parking lot), and people who are in town for work or passing through. Few families. I think they went through a huge renovation recently, as I think they were affected by the Paradise Fires and lots of emergency housing changed the area quite a bit. Everything looked pretty clean and the rooms were modern enough to be comfortable and enjoyable. Free cookies on arrival. Welcome drinks Tu-Sa. Parking is ample. Staff is super courteous and accommodating. Breakfast is actually slightly better than I would normally expect for hotel continental breakfast. Rooms are spacious enough and the beds are comfy. In N Out right down the street. Didn't see a lot of families staying here, but no reason not to. I would come by here again if I were working in Chico, no hesitation. There were some homeless folks in the strip mall down the street as well, but I walked to a local restaurant and everyone seemed to mind their own business and leave you alone. read more

Sorry, no pics. There are more good things about this place then bad. Room was very clean. Loved that they had a beer/wine reception. Breakfast was good. Now the not so good: Single light switch on the wall serving sink area only. The heat/air was off and didn't seem to work when lowering temp. No iron nor ironing board, only a steamer. You will wait forevvvvver for the elevator. read more

Stayed here for 4th of July weekend and it was amazing! The staff at check in was so nice and gave us complimentary drinks for the bar. The breakfast buffet was very good they had omelettes, bagels, and potatoes-a hearty breakfast to start the day. The room was very clean and comfortable we slept great! read more

Check-in was smooth and hassle-free. I was staying for 4 days and requested cleaning on day 3, but it wasn't done. Additionally, there was no phone in my room to request cleaning services or a wake-up call. We also tried to enjoy the continental breakfast, advertised until 10 a.m., but found the door closed both times we went down at 9:43 a.m. On a positive note, the property's proximity to eateries and local shopping is definitely a plus. Reasonable price, spacious rooms. read more

Ok, so the people are nice but I am so mad. I booked a reservation through Oxford directly because they told me on time that it is better than using hotels.com. I have used this hotel for a number of trips. The last time I visited, they put me in a room that had the ice machine outside of it and it was so loud. I mentioned it to them on the way out. This time they put me on the first floor by the side exit door and the door for rose who wantand all I heard was both the exit door from the upper floors every time someone left the hotel and the read more

On behalf of the Tackle Box I want to formally recognize the Oxford Suites in Chico who continually gives us the best customer service an entertainment venue could ask for. We put all of our famous bands up at their hotel, and they always treat our vip guests so well. No one ever has a bad experience there. Not to mention as a business partners they go above and beyond for us and that is something you can't find everywhere. We truly truly appreciate the level of service they provide us and our guests. Thank you Oxford Suites! We appreciate you so much. read more

We called at the last minute to inquiry about availability; we had spontaneously gotten married just 2 days before. The staff went out of their way to make sure we were completely satisfied. The buffet breakfast was fabulous. The room was large, better than most places we've stayed. Wouldn't hesitate to return. read more

This is a quality hotel. Cookies at check in. Free drinks every night. Free breakfast that's pretty decent. No charge for parking, WiFi (it's slow though), no "resort fees" Cute and clean rooms. Mostly very quiet. Free Tesla and other EV charging!! Comfortable bed, really fluffy pillows, hot showers with good pressure. Great price! Would stay again!! read more

Oxford Suites Chico - EV charger - Hotels Near Me - Chico, California

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Ok first of all I wanna say!! We have been here many many of times and even though I have tried others ! This one is the best that I like !! Some of my family lives in Chico and even though I can stay with them this place is so great we sometimes hang out there by the pool!!! It's really great!! Plus they give breakfast in the morning!! The only reason they didn't get that last star is ! This last time we stood here we found out they don't offer the free drink tickets like in the past years!! I really liked that!! Plus breakfast was closed really early this time !! We missed out:-( but other than that we really like this place and will still always come here in the future!! So if you are in area stay here!! You won't be disappointed!!! Thanks! read more

Great hotel with updated decor and wonderful friendly staff. After a long day of driving, we checked in and were greeted by CJ at the front desk who was friendly and upbeat. The hotel has breakfast (variety of options), complimentary adult drinks in the evening (beer/wine), a small gym and pool area. We loved the room decor but wished our room was slightly larger (it was tight for our family of 4). Would definitely stay here again and look at one of their larger suites. Clean facilities all around. read more

Oxford Suites Chico - Gym area. - Hotels Near Me - Chico, California

Pleasantly surprised with this establishment. Thankfully, the photos of the renovated rooms are accurate. Rooms and common areas (including floors) look clean. They have a pool and gym you can reserve to use. Note that the gym equipment is slightly is limited (eg and an outdated elliptical) but that's first world problems right? It definitely gets the job done. They have cool little perks that would bring me back, besides the cleanliness and good hospitality/customer service: the breakfast is made to order (comes with the room), and each guest gets 2 free drink vouchers upon check in for beer/wine by the pool. Heads up that the walls are pretty thin so we heard the people above us stepping and pretty sure heard them arguing too. Didn't interfere with our sleep thankfully. In fact, I slept really well because the bed was comfy and the AC worked great! read more

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Worst stay ever, I was expecting it to be nice based on reviews... First of all, there were long black hairs in the shower. Hairs in the bed too. I wanted to get over it and forgive the ick, things happen. Breakfast is pretty bleak. I was expecting better for the price. Pool is teeny tiny. The only reason I give them a poor review is because they texted me (AI?) to rate them. I gave a generous 7. Then they asked what they could do to make it right. I suggested a meal at the restaurant and was met with the restaurants hours. Why even adk, if you dont give a shit about making it right? Front desk girls were rude as well, also did not answer there phone after half an hour of me calling to ask when the pool closed. Horrible service, fake AI chat. Go to the new hotel by Winco. read more

Oxford Suites Chico - Phones dont work - Hotels Near Me - Chico, California

The esthetic of the rooms are updated and look cool and inviting. But that's it. Our stay was a 7 out of 10. The breakfast they provided was ok. And just ok, is not okay. The potatoes seemed old and like they had been under a heat lamp cooking for hours. Eggs were better than I expected, not like the usual microwaved, lack of quality eggs it actually tastes like they made the eggs there themselves. The breakfast was a 6 out of 10. Now onto the room. We were placed in a room closest to the exit door and it was loud. We had a pet so we had to be placed on the 1st floor. It cost an extra $78 dollars to have her stay with us (just so u know). On the second night the house keepers thought it was a good idea to vacuum at 5:30am. SO NOT COOL! In addition, our bed was curved in, in the middle so the mattress is to be desired. It sucked! I looked up the reviews before I booked a stay here and none of them discussed these things. Just want the next person to know what there "actually" getting for there $$. read more

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From start to finish absolutely the best hotel experience I've ever had. To the lady who checked us in. The bartender , the shuttle to the breweries , breakfast included. Everyone treated my daughter and I so great. Friendly, clean welcoming. Truly the best experience. If I'm ever in Chico this is where I'll stay Thank you for being the best at what you do read more

The staff is super friendly. The bed and pillows were super comfortable. The breakfast burritos are made fresh daily and are on a limit basis so get them early. read more

Great Time at Oxford Suites. Staff was really friendly. At Check In, confirmed if we wanted full housekeeping, something that most hotels we've been staying in don't even mention anymore. They came through and cleaned up every day we were there. Rooms were clean and quiet. Breakfast was good, staff was very welcoming there too, even helped me out when I showed up at the end of breakfast, very hospitable! Gym was clean and has excellent equipment, a bit small but I don't imagine it ever being packed. Only minor problem was door to bathroom didn't lock, but that wasn't too bad for us since it was just my husband, and my two little ones. We will definitely stay at Oxford Suites again! read more

Excellent experience! Front desk Service was so warm, welcoming, and efficient. They loaned us a wheelchair when my nephew injured his foot. So gracious. Eric the bartender is a gem! How does he remember everyone's names? Very friendly and efficient. The shuttle service was super! We went to Sierra Nevada brewery nearby. The breakfast far exceeded expectations. Food was great! Well prepared. High quality. Fruit was so fresh. Service was so friendly and efficient. Lovely big area. Clean and bright. Well decorated. The Steeped coffee in the room was a treat. Great bed, shower, AC. Clean and modern. Elevator was a tad slow, but other guests shared that it hadn't changed in the decade they've come. Parking was easy. Convenient location. Very safe area and lots of restaurants and shopping nearby. Loved the text Chatbot - welcoming us and staying in touch. Easy checkin and checkout. Very highly recommend! read more

We where very Impressed with Taylor as she quickly Got Us checked in , and then give us our coupons for drinks at the bar Told us about the free breakfast in the morning . Taylor also told us about the free Shuttle bus That takes you to the Sierra brewery. The rooms here are very comfortable with a large TV and refrigerator, microwave and Kereg coffee in the morning. We had 2 large Queen size Beds, there is also a sofa sleeper in here very roomy. read more

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One of the best hotel experiences of my life! Walked in and they offered us a free pint of beer (choice of two Sierra Nevada beers on tap!), or glass of wine. The front desk staff were superb - chill & professional, efficient & thorough, and all around hella kind and got us totally amped about our stay. Love the modern homey vibe that makes this hotel feel just a smidgen unique compared a generic mega-chain hotel. The bed was comfy, I totally fell in love with the couch in our room, and our room was equipped with everything we could possibly need: complimentary shampoo, soaps, lots of towels & pillows, mini coffee maker with everything to make coffees and teas, mini fridge, microwave, tv, desk, bench, lots of options for lighting and charging devices... the complimentary breakfast was pretty standard hotel fare that definitely hit the spot. Come for the free pint if microbrew, stay for a great nights sleep! read more

This review is long overdue. My in-laws live in Chico so I come here every month and when in need of a hotel, I stay here. I'd like to thank CJ for his excellent customer service. Months ago, I came in one night alone and with my pup, crying and just looking like a complete mess- he checked me in and was very nice and caring. He's checked me in before but I can't thank him enough for this night. He made sure I was okay and even gave us some pet supplies. Max and I thank you. I stayed again just last night and the service from all the employees were great. The rooms are comfortable and although I have never eaten the breakfast, it's always full of guests. I will keep coming here when visiting family. Oh and give CJ a raise. He deserves it. read more

Nice hotel and pet friendly. They had the San Marcos college soccer teams staying there and the hotel was full. Did not have any issues with service and the staff were super friendly. read more