In town for the weekend, we decided to stay in the city while in ensenada to see what it's all about and be close to all the great food spots. I came across this hotel on Hotel.com and from the photos it looked like a nice local spot at a great price. Upon arriving, the staff have all been friendly and very welcoming. After checking in, we were giving a quick took of the facility from the pool to the dining room (provide breakfast/lunch) and finally to our room. Everything we needed was included in the room. Would of liked to have a mini fridge, but then again many and all food and drinks we bought didn't last long to where we needed one. The beds are very firm, but supporting and very relaxing to lay on. Staying at this hotel, you are within walking distances of well over dozens of restaurants, bars, clothing shops... Tourist spot for those who take the Ensenada cruise. Definitely will eh staying here again. read more

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Only disappointment was that they change the name , that it should go back to Cortez I really liked this hotel it was very clean the staff was very friendly especially Arthur. When I 1st met him I thought I met my soulmate, but he kept turning me down. I kept trying to kidnap him to my room but he would decline my invitation. Maybe he is married. Arthur if you see this, I LOVE YOU & you're so faithful to your wife! If I come to Mexico again I would want to stay at your hotel because of you. They need to make you CEO! I'll see you soon AMORRR read more

I was upset of getting a room hear for 3 nights. The first day I was excited to be here in ensenada so getting a room that was next to the maidsroom was not a big deal. So the hole time we could hear how the workers are talking at 7or 8 in the morning that was bad but still happy to be there the second thing I started to notice that when I turn the air on. The air coming out of there was smelling like cigarette smoke and also a bad smell like sewer coming from the bathroom at the that point I was going to ask them to change me rooms because it was really bad but I was excited to go out and explore the time I was going to be there so I was not even spending much time in the room. The second day came around and I had had it with that smell I woke up filling sick. I got up got ready went out to eat before saying anything I'm just trying to enjoy my self. I come back to the room and the manager knocks at my door telling me that it smelled like marijuana and that was impossible I had just came back from having lunch with my husband and they wanted to check the room to see that we where not smoking everything was okay we did not have nothing in the room but tells me that we where smoking in the room and that we had to leave because we where smoking and that we would have to pay 180 dollars fine and in reality we never actually smoked in the room and they where not able to prove that we where either I was so upset of the claims he was making I did not want to be there I was fine by leaving that place I asked if he was going to remembers the last night I had there he said no I really felt like I got token advantage from and robbed by the manager Manual Midavilla I believe that was his name. In the end I did not let that ruined my trip to ensenada I just hope they fix that problem with the bathroom it was room 206 the room was nice and the hotel as well a lot of art al around the place the main issue here was the bad sigaret smell and the sewer and well getting acuse of smoking in the room I will never go back to that place another this is that I had reserved the room on the website and the total of the on the page was 185 dollars and when I hot the room my total was 211 dollars I did not care I was there for a good time was not going to start complaining I'll post a picture of what I was going to pay just be careful if the go to this place with your room and reserves. read more

Hotel Cortez - What I was going to play when i reserved the room and actually ended up paying more ones I was at the hotel - Hotels Near Me - Ensenada, BCN

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i'm torn between a 3.5 and a 4 star review...i'll give them the benefit and go with 4... we stayed 2 nights in Guadalupe valley and wanted to extend our weekend by adding a night in Ensenada. Hotel Coral was completely booked so i searched for something else that was clean and nice. Found this place... -price...good ($90 for a basic room with 2 beds)...suites were sold out -booking...easy ...pay up front. -check in...i tried to check in about 1:00 ...room wasn't ready...all good...we went ziplining and returned about 5:00...got the room -check in note #2...they are trying to act like a fancy hotel and had the bellman walk us to our room..even though we declined assistance with bags (we had one backpack each)...they said.."our hotel is confusing" (it wasn't confusing)..just was a tad uncomfortable. -check in note #3...so they said that kids under 12 are free...but they wanted to charge extra if the kids were 12 or older...mine were both 11...YUP. correct me if i'm wrong... the reason for charging for a 3rd and 4th person is to avoid groups of people piling into one room...creating a "party" atmosphere. I don't see the point in trying to charge extra for children who are staying with their parents in the existing bedding. They didn't provide us with a 3rd and 4th bottle of water...they didn't provide us with a 3rd and 4th towel...they didn't give us extra bath amenities. It didn't include breakfast (this i would see a point in charging extra!) -room itself...clean...ok beds...very basic (which is fine)..view of the parking lot (i could see my car!) . -pool...super warm and fabulous! - location...excellent! right in the heart of everything fun -parking...felt safe...security guard watching who comes and goes -late night note... when we returned from dinner about 8 pm...there was a line out the door of people waiting to get a room...more of a party crowd...ugh... a few looked at us as if "why are they cutting in line?!?!" well...we were just going to our room. - overnight...yup...party crowd. furniture being dragged across floor...loud talking...screaming...music...ugh... finally called front desk to have something done. it got quiet enough to fall asleep.. so yup...the walls are thin and the sounds travels throughout. maybe it was because of presidents day weekend. would i stay here again? well. i know i would be much more comfortable at Hotel Coral BUT this is closer to the center of town...so hmmm. i guess it depends on how I feel when it comes to booking. If i stayed at Coral i would be more inclined to eat and play at the hotel and not get out. If i stay here...i would get out and enjoy the town more read more

This place charged me for smoking in a room I don't even smoke they said it smelled like weed and changed me 150 dollars Evan though i told them I didn't smoke. Mind you I paid for 4 days spent more than 1500 dollars there never coming back!!!! read more

Centrally located which nice and secured parking. Noise factor was bad on a Fri. The halls are tile and noise echoes especially with kids around outside. Pool area so tiny and wth a weekend crowd so noisy and kids occupy the pool area. Front desk is a pain. Exact ck in no earlier than 3 and then lineup with the whole crowd even if paid in advance. Picky clerk wants cc signature Exactly like on your DL!! Ridiculous. Hide your kids on ck in if teens cuz they will charge you extra $30 per head. Not staying here again. read more

Worst service ever. We pay for a room at 1pm. They tell us to come back at 3pm to get our keys. We arrive at 3: 20 and are told our room isnt ready!! We wait until 4pm. I finally say "Hey, We need our keys! And you know what really put the nail in the coffin. The snobby, indignant way they responded, as if they all had doctorates in hotel science and I deserved to sit there, sweating, as 4 other customers got their keys to their rooms. My husband and I work hard for our vacations and we sure as hell arent gonna spend money at establishments who dont respect or acknowledge their customers!! We got a place nearby for half the price- great room- and I got the key in 5 minutes!! read more

Good little hotel within walking distance to all the popular bars and restaurant. I would say it was about a 15 minute walk to Papa's and Beers just to give you a better idea on location. The walls and doors are very thin. You can hear everything so I suggest ear plugs to those who are light sleepers. The rooms weren't bad. The beds were not the most comfortable but it did the job. The room was clean. The pool area was cute (small pool). The hotel staff was very friendly and spoke english. The area was in a ritzy part of ensenada so there were many higher end shops...not so authentic so we basically walked to the other side of town for all our outings. We didn't want fancy mexican food or shop for expensive things. This being said, the area felt super safe and even as a femaie I would feel comfortable walking around even at night. Overall, I'd stay there again. read more

This is Center right around first race there is tons of shopping is a very mean street and lots of tourist. I don't know why this place has such low ratings on yelp but on ship advisor it has 8.5. They have a heated pool the rooms that I was in there set up almost like apartments and they're actually pretty nice. The M air-conditioning works we were in a double queen bed room and the shower was big enough for 3 to 4 people to fit in. Not that you need it but it is there if you want it. read more

DO NOT STAY HERE!!! Trust me customer service is horrible they charge extra for kids even tho it says 1 kid per adult. The hotel manager was the worst him and his little mustache thinking he was superior because he knew English wow big deal. Please do not stay here they tried going into my room "just to check the room" she said. $326 for 1 night stay in a jr sweet not worth it at all. Hope this helps read more

Great location on the main tourist street. Secure parking lot. Courteous service. Clean and spacious room. Great water pressure in the shower. Swimming pool. Good restaurant. The walls are thin and it can be pretty noisy, but no complaints otherwise. read more

Very clean!! Only problem was the hard beds, felt as if sleeping on floor. Super showers!!! , plenty of water pressure, plenty of towels soft and thick . read more

This hotel sucked! Very clean but you can hear the neighbors through the walls and when they walk by your room. My sister stayed at a hotel around the corner and she got complimentary margaritas and breakfast read more

Centrally located. Walking distance to much of Ensenada. Clean semi modern rooms. Room service was good. They make fresh juice for breakfast too. Came in about 20 minutes. Secured parking. English speaking front desk. Heated pool. No jacuzzi though. read more

Okay I'm going to start off with some positives. Staff was friendly everyone always greeted you with a smile, and made you feel welcomed. The hotel was clean, modern, and centrally located with great food and shopping all around. Now for the reason I would never be back. After a long day of being out and about enjoying everything Ensenada has to offer all we wanted to do is sleep. That was nearly impossible. The floor in this hotel was all tile the rooms, the halls, and the stairs. This made everything so loud. We could hear doors open and close all night long. We could hear people walking down the hallways, you can clearly hear conversations form people at the end of the hallway. We can hear a baby crying from a few rooms down. This was on going all night long, and made it impossible to get any sleep. I think with everything being tile and a combination of the large hallways, it just intensified the sound. Now if sleeping is not important to you then this hotel is great. If you would like to sleep at night this place may not be for you. read more

Great hotel, nice and clean! The buffet was delicious and the service was great!! Our waiter Fernando was awesome always attentive on everything we needed it. If I could give 10 stars I would :) read more

The place looks good and clean. Everyone is welcoming, we got the rooms in front of the pool and if they weren't so many damn kids screaming outside it would've been good. We went to the gym and kids were playing with the machines. They should have more control or be a little more strict with kids running around. I didn't like how the restroom didn't have a lock for privacy. read more

This was one hotel that looked great but the people that worked here were very rude and not willing to help. The room was not available which I prepaid for and they said my reservations I made were wrong. Overall I've been traveling all over the world and this hotel was by far the rudest I've encountered. read more

I was surprised to see that this hotel would not even pop up on yelp. I had a really good experience here that I thought I would create a page for all us yelpers out there. I stayed here over the weekend and at first I was a bit sceptical about this place because it just seemed a bit odd and creepy but turned out to be an awesome place. So we got to the hotel early in the morning, arrived through the back parking garage entrance. A security guard greeted us as we arrived, I liked that already just to think that our car was safe. I was then told to go check in at the front desk. I was given no directions to the front desk, i fallowed the signs but appearantly they were doing some cleaning through the main entrance and was redirected through the bottom of the building which was the creepy part because thats where they had all their cleaning supplies and machines. Anyways, we go up the stairs and see this awesome pool/lounge area with a restaurant right next door. Finally see the front desk, we check in, staff was really friendly but was told we could not check in till after 3pm which sucks. So we had to head out and kill some time. That part really sucked but came back later on in the evening and finally checked in. The rooms were incredibly clean, bathrooms look all luxurious and just all around nice room. We then head out through the front entrance and turns out were right on down town strip of Ensenada. Restaurants, Cafes, stores all through out the street. Could see the beach only a block away. All around awesome place to stay. The next morning we didnt have to go very far to eat. They had their own restaurant there, pretty good food. They also had a gym, not sure how that was but i was able to see it from my room. Definately recommend this place but just double check on the check in time. read more

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Husband and I stayed two nights 11/9-11/10/2018. We booked through a second party app. Before booking we called the hotel directly and asked if they offered a fast pass to cross the border using the medical lane, which many hotels in Baja offer their guests. We were told yes, indeed they have it for their guests. We again asked about this at check in, as this is an important thing for us, we were told yes and that we just needed to show drivers license and license plate number for the vehicle. At check out we were told we could not get the pass because we didn't pay the hotels full price. We were told that we could get the pass if we paid the difference between the discounted rate we received and their regular rate. (say what?) I asked to speak to a manager and he was of no help whatsoever. We were not able to check in until 40 minutes after check in time, our room wasn't ready. The beds are rock hard! Not comfortable at all!! You would be better off sleeping on the tile floor or a air mattress! Woke up with a stiff neck and had to see the chiropractor once I returned home for a neck and back pain. The walls are paper thin! We could not sleep at all! We could hear conversations, doors, children, fighting, partying and snoring ALL NIGHT! When I complained upon check out I was told by a manager that I should have called. Shouldn't the security guards be monitoring the area? It is not a large hotel, just 2 floors! I did not call during the night because we were afraid of retaliation or bad service. Security guards are very friendly and helpful. I did like the secured parking area and that it is a very central location. Al in all, save yourself some grief, a chiropractor visit and annoying contradictory customer service. If you would actually like to get some sleep stay somewhere else. If you are here to party and get drunk and stay up all night this place is for you, you won't be shut down or asked to quiet down at all. read more

Terrible Staff!! Starting by the front desk employee and Manager on duty!!! Hotel had already been paid thru a third party website and i gave them my Id and credit Card i used and according to them my signature didnt match manager was very unprofessional! It's sad to see a nice hotel have very unprofessional personnel thanks to them i wont be staying here anymore!! By the way their names are Jesus Meza and Guillermo Aguilar!! read more

My family and I have stayed here every time we visit Ensenada. The rooms are clean and well kept. The AC works very well and my kids love that the pool is heated. The only reason I didn't give them five stars is because one cleaning staff was pretty rude to me once and another time they charged my husband for a plastic spoon, which I thought was kinda of weird considering we were guests there. I love that is is centrally located and we loved being able to walk to all kinds of places. read more

Nice clean place. Standard rooms are on the small side, if you are tall they will feel small. The bathroom are really clean and look modern but they are a little small. If you just plan to sleep and rest and be out most of the day I think this place is perfect. The staff are very nice and helpful and give great suggestions for places to go eat (especially ask the security people). The wifi is fast and easy to connect, pool is heated, and they have a clean small gym. Best part is the hotel is located right where everything is at. Only reason they didint get 5 stars is because you can hear a lot from inside your room, so if you have noise neighbors you will hear them. read more

This was my first time staying in Ensenada. The hotel is in a nice location. Felt safe the whole time and about a 10+ min walk to the raunchy side. The rooms are a bit small but overall ok. The staff are not that friendly. I got the reservation through a 3rd party agency which apparently made it so they could not give me a receipt. It was weird. There is a yummy churro stand near by though! read more

*** BE AWARE*** 1. I AM HERE TO SLEEP: a. I could hear the guy next door snoring all night (thin walls) b. I can hear doors opening and slamming. 20 doors away! c. A toddler was crying for an hour straight (thin walls) e. you can hear EVERYONE walking by my room (heels on tile) Summary if you here to sleep, good luck! 2. Don't steal my money a. I had breakfast in the restaurant inside the hotel. When I was done the waiter gave me my bill, so I gave him my card, When he came back he said sign here, cool! but then I asked where do I put the tip? there was no line for the tip? He replied, Oh that is seperate, so I pulled out cash to tip. But felt funny about it..So I relooked at the bill, and noticed that is said "propina" which is spanish for tip. He put in his own tip, I confronted him about it, he got nervous , went to the back, and came back saying they could not reverse the charge. Then came back with cash to reimburse me Summary He tried to still tip money and get a 2nd tip in cash. 3. The good part a. your in the center of everything 5- stars b. Bell boys, cleaning crew, Front desk - 4 stars (did their job) c. the hotel is clean - 5 stars d. Pricing is decent - 4 stars read more

Decent room. Firm bed. (That's the 2 stars.). Do not stay here if you have friends that might visit you. The hotel has a no guest policy after 9:00. This really ruined my stay. I was car pooling and didn't have my own transportation. I went to eat and had a friend return to hang out. When we arrived, my friend was unable to go passed the lobby. I will never return to this unfortunate establishment. read more

Good service and the staff was friendly will go back and stay hear and the price is really affordable

Extremely nice hotel in the center of Ensenada. The rooms are fully renovated, great shower pressure, beautiful rooms. Prices are about $70 a night. Safe parking, clean pool, and friendly staff read more

I looked online for two weeks trying to find a hotel in Ensenada since it was our first time there. I accidentally came across Hotel Cortez since Yelp didn't even recommend it. At first I wasn't sure about it but after several days I decided to book since our trip was around the corner. I have to say I was very impressed with the hotel, the staff and overall service. The hotel was very clean and they had security 24 hours watching the parking garage and who came in and out. The front desk even called our room once to let us know that security reported that we left the door to our vehicle ajar. Both bellboys were every polite and assisted with our luggage up and our luggage down and we had a lot of luggage. They also made sure to bring us towels when we walked out to the pool. I did like that none of the rooms are facing the street so you don't get the street noise or car noise. For the most part it was very quiet with no disruption. I did wake up our last day there to woman talking pretty loudly at about 6:30 am which upset me, when I opened the door because the talking wouldn't stop I saw to cleaning employees standing talking. Once they saw me the chatting stopped. We stayed in the premier which is bigger in size than a standard. I saw both standard and premier and both seemed clean and inviting. We stayed with our kids so the premier was perfect. A couple could probably get away with the standard size room. The pool was very nice and clean and at goof temperature. We jumped in every day during our stay. We extended our stay to 4 days since the hotel was nice. Definitely a safe clean place. The breakfast was also good not complementary but the taste was good. I ordered the chipotle chilaquilles. Something you may want to try. While at the pool relaxing we ordered a blue alcoholic drink which the waiter said was the hotel special. That was delicious. The sangria was not very tasty. Stay away from the sangria. Last I didn't like that the meals and drinks purchased included the waiter' s tip. I feel like I should tip based on the service. Overall would recommend anyone to stay here it's beautiful, clean and definitely feels safe. Also no crazy party people acting out. It was nice and peaceful for our kids too. Family friendly read more

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I stayed two nights (April 2018) this week at this hotel for the first time. Prior to my stay I looked up and researched all the hotels in the area, this seemed the best one with a reasonable price. I was pleasantly surprised, very clean! Friendly staff, seemed recently remodeled. The pool is small but very clean. Secured parking was a plus. It was walking distance to all the tourist areas and seemed safe. The only reason I didn't give it a 5 star... is because you can can hear everything from the other rooms and the noise from the hallway was the worse. Mirror is only in the restroom and you might want to take a small cooler if you want drinks in your room. Aside from this, I would stay and recommend this hotel. The cleanness out-ways the rest. Once there, I personally saw the rest of the hotels in the area and was happy I stayed here. Hope this helps :) read more

The hotel is nice but the rooms are quite small, the beds are hard but ok. I wish the rooms were cleaner but they were not. The hotel is in a nice central area close to everything. Would I stay here again probably not! Although noisy they do clear everyone out of the common areas at 9:00 which is great because the pool area was packed. read more

My husband and I were very disappointed with this hotel. The pictures online make the rooms and pool look so much nicer than they are. Fyi there is no jacuzzi. The bed is rock hard and not comfortable. But the worst part was the noise! The flooring of the hallways and rooms are tile and our room was on the main walkway to the pool and check in desk so we could hear every footstep, luggage roll and conversation all night and it woke us up in the morning at 6 am. Room 209 is the worst room to have in the whole hotel (which is the room we were in). Not to mention that there were chairs literally right outside the room which people sat and talked in until 1 am. When we checked into our room, it smelled like someone had just pooped in our toilet and that smell lingered for two days. I was hoping to have a relaxing, quiet vacation but there is no way to have that at this hotel because of the layout and the noise! The best part about it was the security guard that patrolled the parking garage. He was very sweet and friendly. And the area around the hotel was very cute to walk around. Otherwise I would not recommend this place. But if you do chose to stay here, make sure you get a room as far away from the pool as possible! read more