This hotel is AMAZING! The staff treats you like you deserve. We have stayed at this amazing hotel…read moremany times with our groups ( we take people all over Europe) and have fallen in love with this hotel. The food is wonderful also. Rooms are homie and beds are very comfortable ( which is a must) As you can tell I can't say enough good things about this hotel and staff. And the owner Ernest Hofmann goes out of his way to please his guest. Also the views are breathtaking! And the hotel is located across from the train station

Room= clean with nice bathroom but the sheets on the bed were horrible. Duvet was very thick and…read moreheavy and room (entire hotel,actually) was very hot. We had our window open all night. Staff are friendly and knowledgeable,and willing to help. Very disappointed in the food for dinner but breakfast buffet was nice Good location. A Walking around town, I wish we had stayed at the much less touristy Hotel Goldy

Extremely disappointed with this hotel. Please stop advertising that it has AC. I paid extra to…read morefind a hotel that had AC. The room was hot the bathroom was like a sauna. I was told the AC only gets 5 degrees cooler than it is outside, so if you're staying here in the summer, good luck! Glad I only stayed one night. Plus the room is outdated. It's dusty which is why I didn't sit on the couches. Plus, the wall ceiling looked as if it was caving in. This was the upgraded room. I can't imagine the how the economy rooms look and feel. Staff was also rude. Only plus side is that it's close to the train station.

Beautiful hotel in an amazing location. It was amazing to see the skydivers come into the open…read morefield day and we had absolutely incredible views

Here's a version that feels more direct, more personal, and less polished-for-brochure:…read more I stay in a lot of luxury hotels around the world. Asia, the Middle East, Europe, the US. Enough that I think I have a pretty good barometer for what is genuinely five-star and what is just marketed that way. Victoria Jungfrau in Interlaken is the real thing. What stood out wasn't one flashy moment. It was the consistency and attention to detail from every single member of staff I interacted with. That kind of alignment doesn't happen by accident. It reflects culture and leadership. There's something here that feels like old-school European excellence in hospitality. Service that is confident, calm, precise, and not overly theatrical. It feels intentional. Lara at reception was excellent. Professional, efficient, and warm without being overdone. Check-in was smooth and polished, but never stiff. Chantal at concierge was exceptional. She noticed me every time I walked into the hotel. Not occasionally. Every time. She remembered what she had arranged, followed up naturally, and clearly paid attention. That level of detail is rare, even at top-tier properties. It made a difference. I genuinely felt that she wanted my experience in Interlaken to be great, not just adequate. In a world where many luxury hotels rely on branding and design to carry the experience, Victoria Jungfrau delivers through people. That's harder to manufacture. And it shows.

Everything about our stay at Hotel Eiger was first class. The mountain view was extraordinary,…read moreprobably the best view I've ever had from a hotel. The food and drinks were so good that we only wanted to eat our meals at Hotel Eiger. That's super rare for me as I usually like to sample different restaurants. But the meals were just so good that I couldn't imagine getting a better meal elsewhere. The beef entrecôte with béarnaise sauce was my favorite meal of our entire Swiss vacation. The Schwarz Mönch beer was available and was as delicious as everyone said it would be. And the fresh orange juice machine was so fun during breakfast and made the best juice.

Welp, we didn't stay here but we sure ate here. It was our first night in Murren. I wanted to try…read morethis place out. Again, like this was an experience of a lifetime and OMG wow. The service was great, the view was incredible, and the food. WOW. We had the prawns to start, and their bread was amazing. I mean this place was crazy delicious. We had a mushroom ravioli that was out of this world, and a diablo chicken. I mean all this was so delicious and just fantastic. We did have something for dessert, but I don't have the photo for it. It was probably delicious as well. I would love to come back and check this out during the winter time. The patio was the best way to finish out our meal. See photos for some of what we ate. :)

AWESOME! we just…read morehad a great time there! awesome food, great quality, big portions. the restaurant looks very nice and cosy aaaand the staff was awesome too! we just had the cutes waitress (i think her name was andrea) we had for a long time! super super friendly, helpful, nice, make you feel at home and wellcomed very easy just a nice thing ahe did: my partner ordered a coffee after food and she just bring a chocolate for me too. price and what you get is defently more than fair! i warmly recomend this place!!!

Hotel Bellevue in Mürren offers very nice rooms at a competitive price! We have stayed here twice…read moreand have always had a wonderful time. Ruth and Othmar Suter own and operate this charming hotel. Their staff is also friendly and helpful. The location is perfect for Mürren, with sweeping views from the rooms and the open patio, where meals can be served. They have the towns only coin-operated laundry service, which is a big bonus for travelers coming from other places. This is open to the public, so sometimes there is a wait to use the machines. Some room packages come with free breakfast, which offers a delightful section of breads, cheeses, fresh fruit, and sliced deli meats. Anyone coming to the Bernese Oberland area should seriously consider a stay at the Hotel Bellevue in Mürren. You won't be disappointed!

AMAZING view of the waterfalls, such good service cant even describe, the rooms are beautiful and…read moreclean, and the free, included breakfast was super. This hotel has a game room, outdoor seating space, a picnic room for you to cook/ refridgerate food, or just a nice pizza night with your friends. Also, free chocolat+ holunderblüte!

We really enjoyed staying at this hotel. So we booked one of their attic rooms and then panicked a…read morelittle because shortly before the trip they sent a warning email about the room.... Ha! It basically said the room was up a bunch of stairs and also has no air conditioning, but it was pretty much the only affordable option so we risked it. I really loved the attic room! The weather was perfect for staying there (cloudy, drizzly, cool.... Not so good for seeing the sites, but you know). The window overlooked the street, which was great. The beds were comfy. The shared bath and shower were tiny but you could see a waterfall out the small window... so cool! Also, the breakfast was huge and delicious. The property had lots of nice communal spaces and had tea and coffee available all day. I really liked staying here!

Older hotel, but it's beautifully maintained. The room was spacious & so was the balcony, with an…read moreamazing view of the park. They have a great gym & common areas & also a bar. The only downside was that the room did not have AC, so if this is a requirement for you, keep that in mind. The hotel was within walking distance of all the major attractions and the train station, which was nice!

I stayed here for two nights and LOVED it!! I was on the top floor (14) with a view of the…read moremountains, Interlaken, and the paragliding landing park. Singers at a nearby restaurant serenaded every night for dinner. Horses and buggies were taking riders around the area. The stores were great for chocolate, watches, clothes, souvenirs, etc. The hourly church bells were charming. Every employee I encountered was friendly and helpful. Online reservations through Expedia and check-in were easy. The lobby is beautiful with a bar, lounging area, and even shopping. It feels like a casino. There are three elevators; I only had to wait once because of a large group that just arrived. I was in a single room with a nice bathroom (shower) and balcony. I would have liked fluffier pillows and one more towel plus washcloths for showering. I also made reservations to eat at their awesome restaurant (Top of the Met) with panoramic views and gourmet food. I wish I could get the recipe for their sauce that came with the roasted chicken. I could drink cups of it. Unfortunately I wasn't able to try out their sauna or fitness center. Next time!!

Loved our stay at this property in Lauterbrunnen. Not sure how/why, but we ended up with the 007…read more(James Bond) suite. Smelled faintly of cigarette smoke (rooms are non-smoking, but they allow smoking on the balconies), but I just kept the window open and that helped. The room was clean and spacious with a beautiful view of the falls. Usually we don't like to eat at the hotels where we stay (unless we have to), but the restaurant here was top notch. Liked it so much we ate there 2 of the three nights we were in town. I had the deer both nights, absolutely scrumptious). Their pizzas seem popular, though we did not have one. Super conveniently located across the street from the train station and next to the cable car up to Murren and next to the Coop Grocery (easy to pick up snacks or a bottle of wine). Not for the faint of heart, though. Dragging our bags up the hill to the property was a job - thankfully we were up to it, but if you're booking keep your fitness level in mind (or maybe the hotel offers some sort of help? I didn't ask.) I would definitely recommend staying here. If ever back in Lauterbrunnen, I would stay again.

We stayed in this lovely hotel in Lauterbrunnen in early March. The rooms were charming and unique,…read moreso unlike the large chain hotels. It was clean and the bedding was SO comfortable! Our room had a good sized balcony with table and chair and absolutely breathtaking views of the mountains. The location is excellent, just a few minutes walk to the train station as well as the gondola to ride up the mountain. Also close to shopping at three coop store. Breakfast was included and was excellent. Coffee and tea available 24/7 in the lobby. Staff super helpful. Would definitely stay again!

An exceptional experience. The ambiance, customer service, quality and dining far exceeded our…read moreexpectations and we look forward to staying at Sunstar, Grindelwald again. We purchased the Christmas package and stayed for four nights. It included a real Christmas tree in our room, meals, and an evening walk (torches and all with the hotel Operations Managers) to an authentic Suisse mountain cabin for drinks and appetizers. DINING: The hotel has two restaurants. One is buffet style and open for breakfast and dinner. The other restaurant is by reservation and has a cozy Swiss charm to it where we enjoyed a great fondue dinner. We expected to branch out and eat at another restaurant in town at least once, but the food at Sunstar was so good, we never ventured out. The Chef took great care in creating traditional Swiss and German dishes such as the traditional Swiss Christmas dinner of oil fondue when we dined Christmas Eve. The presentation was elegant with great variety. My family of meat eaters, vegetarians and pasta lovers were all satisfied. One can eat very healthy or indulge in gourmet creations from duck to spaetzle. Service was excellent. ROOMS: Our adult children stayed in the newly renovated rooms which were sleek and contemporary. Their headboards were backlit and shaped in the form of the Alps. We stayed on the other side of the hotel in the more traditional rooms which had a Swiss mountain charm which we really liked. It felt authentic and we were glad we paid extra for the suite which had a nice sitting area. Bathroom was huge and clean. We paid extra for the mountain views for both rooms and was worth every cent. It was incredible to wake up looking directly at the Alps - breathtaking. STAFF, MANAGEMENT & FRONT DESK: The new Operations Managers clearly have a five star luxury background and high standards. They are constantly seen throughout the hotel talking to guests making one feel welcomed, at home and very well cared for. They were always at the restaurant in the morning and evening greeting guests with a warm and genuine smile and conversation. We had drinks by the fire in the main lobby and played card games every night. Families opened their Christmas gifts in the lobby as well. The space is so huge and inviting with many little nooks to cozy up in that a lot of guests took advantage of the space. The bartenders were very attentive with drinks and snacks. We always had a lot of questions and the front desk was very gracious and helpful. I used the spa for a massage and the experience was excellent. Environment was calming and elegant. LOCATION: You can walk from the train station but we took a shuttle because of all our luggage. The location is great and you can easily walk to town. Lastly, we would like to mention some exceptional staff and say a special thank you for making our stay so wonderful: John Hewitt and Lukas, our waiters, Adrian Bolsmann, the head chef, Marius, at check in and the Operations Managers Cornelia and Marsell who were instrumental in our amazing experience. Thank you!!!!

We stayed here for 4 nights. We were very pleased with the hotel, which has great amenities, on…read moresite restaurant, spa, gym, and an indoor swimming pool. The hotel and room was very clean and housekeeping took good care of the room during our stay. We had a spa date and enjoyed this service greatly after a long day of hiking. At night time there is lots to do without leaving the hotel as their bar stays open until late and they have so many seats where one can sit and enjoy a night cap. Walking distance from the lift up to Grindewald first & within a few steps to lots of eateries!