Cancel

    Open app

    Search

    Hotel Burbank

    2.9 (574 reviews)
    Open Open 24 hours

    Request information

    You can now request information from this business directly from Yelp

    Services - Hotel Burbank

    Hotels

    Venue rental

    Hotel Burbank Photos

    You might also consider

    Recommended Reviews - Hotel Burbank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Our view from the 17th floor C
    D'juan C.

    Not bad at all for an older Hotel. Me and my wife are staying here for our Anniversary on Valentines weekend and we like it. The check in was fast and easy and the guy hooked us up with a room with a nice view. They ask you do you want to stay high or low which is cool because most Hotels just put you where they want to put you. No jacuzzi, but they do have a sauna and the pool is nice and clean. they have a little zen garden area with the Koi pond and bridges. Looks like a place where people get married or take pictures for weddings. It's got a nice little vibe. It's a little dated, but it's still is nice and peaceful. It's also walking distance to plenty of restaurants and places to eat. One thing we did not like is that the sink in the bathroom smells really bad it's coming up from the pipes.

    The cafe area was very clean and spacious
    Laura P.

    My son was invited to perform down the street at a local comedy club after he went viral on TikTok, (@zackofalltrades_) so we chose this hotel for its location. I am SO glad that we did. We drove so the secured parking garage was a huge plus, at $25 a day, it was worth the peace of mind. We arrived at 2 PM and were able to check in right away, which was really nice. Everyone was really nice and professional. The elevators are glass, so you get a really sweet view of the surroundings on your way up to your floor. Our room was right near the elevator, so that was convenient. There are two towers, we were in C. The room was really spacious and the beds were incredibly comfortable! I slept like a baby most nights that we were there. I loved the desk so that I could pull out my laptop and check my emails every day. Our first morning there we had breakfast in the cafe, the food was very generous and absolutely delicious! Every bite was satisfying. The icing on the cake was that a manager came over to us in the cafe and asked how our stay was and if there was anything she could do to make it any better. I have never had that happen at any hotel I have ever stayed at. To me that was top notch customer service, but it gets even better.... We stayed for 5 nights, on the 4th day/night, my son hurt his knee, we ended up at an urgent care in Santa Monica and they couldn't figure out what happened. He was in so much pain and could barely walk. We had to cut our sight seeing short. When we got back to the hotel, I got some ice and used one of my ziplock bags to hold it in. Thankfully he was able to rest relatively comfortably for a few hours. When he woke up just after midnight, he couldn't stand on his leg at all. He is 6'5" and very big, there was no way I could help him to the bathroom on my own. He called the front desk and asked if they had any wheelchairs that he could us. By 12:35 AM an associate was at our room with a complimentary wheelchair that we could take off property if we needed to. You have no idea how much that simple act of kindness meant to both of us. The last day of our trip was saved! By Monday morning when we checked out, my son's leg was doing better. I so appreciate the kindness of the staff at Hotel Burbank, we didn't know what we were going to do with him not being able to put any weight on his leg. I will never forget it and this will be the place we lay our heads every time we come back! If I could give this hotel 10 stars I would.

    View of Burbank and 134 fwy
    Reazor K.

    Esmeralda, the gal who checked me in late in the afternoon, seemed annoyed she was helping me after asking a few questions. Later that night the tub was dirty so went back down to reception and the gal who helped me (I'm sorry I can't recall her name-dark hair) who was so kind and helpful changed me room. I slept amazingly and was able to make my early morning appointment after checking out rested and ready for the day.

    Garden
    Kay M.

    The parking structure was $25.49 before tax. There were two free EV charging stations in the structure. There was no one using the charging station when we stayed there on a weekday night. The hotel was outdated and big. Plenty of places to roam around. The garden in the back was beautiful with a koi pond. The swimming pool was dirty. The fitness center was a descent size. Stayed in a standard king room for $179.49 before tax. The bed really comfortable. The elevators were really neat as they allowed you to see outside. Recommend going to the 20th floor for the view. You can do that by taking the elevators to the 19th floor and walking up one of the stairs to the 20th floor. The doors to the stairs don't lock.

    This is your grandpas 90s controller.
    Samantha L.

    0 stars because how do you not provide a way to log onto your own streaming accounts. The TV is slow & you have basic limited channels to choose from.

    Broken door
    Paris B.

    Do not stay here...do NOT stay here. They rented me a room with a broken bathroom door. I was an hour late to a very important commitment because both the knob and the bathroom door itself in my room were broken, apparently their Maintenance saw this door and thought this was ok(picture below). This negligence on their part trapped my keys inside and delayed me severely. More dangerously, that could have literally been me or someone else trapped inside a bathroom with a door that doesn't open, with no way for anyone on the outside to hear you. Staff was aloof and were not adequately concerned that I was unhappy with this. Think about that before you rent a room here.

    View from 12th floor
    YJ L.

    The room is really outdated (furniture, TV, toilet, etc.), but this isn't an awful thing. Hate that all of the outlets are loose, whether it's in the wall or the outlets on the lamp... I had to use my portable charger to charge my phone. Ceilings are extremely low in hallways. Beds are OK, but not the comfiest. I found hair on the mattress but under the blanket, and I saw a noticeable stain on a pillow. Parking garage on premise, need to pay. Overall, not worth the $500 for two nights, but I appreciated the front desk staff and the convenience of the location to Warner Brothers Studio.

    Parking was extremely inconvenient. The parking was in a different structure from the hotel. And the elevator was out of order.
    Leka W.

    Although the hotel and the rooms were immaculate, it was the little details that made it uncomfortable. Our bed was hard as a rock. Also, parking is not within the hotel. You have to cross the street and go to a structure. And at the time we were there, the elevators were not working. Unfortunately, two thumbs down on this one.

    See all

    Photo of Fancypants X.
    248
    3031
    7955

    14 days ago

    Helpful 10
    Thanks 7
    Love this 10
    Oh no 2

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P W.
    0
    31
    4

    2 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Angel B.
    2542
    2117
    7244

    4 months ago

    Helpful 9
    Thanks 3
    Love this 3
    Oh no 1

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Reazor K.
    53
    127
    577

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 months ago

    Business owner information

    Photo of Hotel Burbank L.

    Hotel Burbank L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kimberley M.
    131
    128
    55

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paris B.
    247
    16
    4

    3 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 months ago

    Great hotel with friendly staff and very well placed to get around easy. Highly recommend to book your stay here.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 2
    Photo of YJ L.
    408
    314
    1062

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leka W.
    0
    47
    96

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Brad B.
    4934
    1772
    3106

    3 years ago

    Helpful 8
    Thanks 0
    Love this 11
    Oh no 0
    Photo of Vin S.
    655
    950
    7692

    4 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 1

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 23
    Thanks 2
    Love this 11
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    Page 1 of 15

    Hotel Burbank Reviews in Other Languages

    Ask the Community - Hotel Burbank

    Hi. Is the crystal lounge open yet?

    Hello! Thank you for your question. The Crystal View Lounge is only being used for events at this time. If you are interested in having your event at the Crystal View Lounge, please call the hotel at 818-841-4770 and ask to speak to our meetings and… Read more

    Do you have a airport shuttle and long term parking , 8 nights?

    Hello! Thank you for your question. We have a shuttle to and from the Burbank (Bob Hope) Airport. Our parking is $22 per night, per car.

    When will the crystal lounge reopen?

    Hi we do not have a confirmed date just yet on the reopening of the crystal view lounge. Please check back with us in the upcoming months.

    Is the upstairs bar/lounge still open? I can't find any information on it on the website.

    Good evening, The Crystal View Lounge is currently closed due to renovation.

    Does it allow pets?

    Good morning Michael, Unfortunately we are not a pet friendly property. Please let me know should… Read more

    How far from West Hollywood & melrose?

    It really depends on the time of day. I had a meeting at 9:00 am and left at 7:45. I was coming from Beverly Hills. At 8:45, I was parked and had a few minutes to myself before the meeting. So allow yourself 1 hour and 15 minutes and I would take… Read more

    Hello - could you please tell me if you have a gym or any kind of workout facility? thank you!

    Yes. We definitely have a workout room

    Is the hotel near Universal Studios and is the area safe? Im asking because Im traveling with a toddler. Thanks !

    We had a toddler and drove to Universal Studios and back 3 times in one day (for naps and pool time during the busiest times of day at the park). The drive each time was 10-12 minutes. The area is safe, we walked to dinner one night, no problems at… Read more

    Do you have discounts senior rates?

    We have AARP rates if you are a member. Ask for the AARP rate when you make your reservation. We check your membership card at check in. We also offer AAA discount and you show membership card at check in. Hope that helps.

    View All 10 Questions

    Review Highlights - Hotel Burbank

    I love that the hotel was accessible to the freeway, easy to get an Uber and close enough to Universal.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Springhill Suites by Marriott - Good-sized room with small separated sitting area to the right.

    Springhill Suites by Marriott

    (232 reviews)

    $$

    This hotel is located in the midst of a bunch of other hotels and I guess it is as good as any of…read morethem. The room was clean and had a semi-separated little seating area with a couch. The bathroom was up to date. Parking was easy. The parking garage is wide open but you have to hang a permit card inside to avoid getting towed, I suppose. Breakfast is included with the room. You get eggs, sausage, cereal, bagels, granola, and so on. Would I stay here again? Sure.

    Great team at check in - everything is sparkling clean. Huge lobby that welcomes you rh moment you…read morewalk in. Great rooms, functional (a bit outdated on tech with a slow tv, offers Netflix access and only one usb a connection on the alarm clock - but a good amount of outlets otherwise). Nice spacious shower and bathroom. Shower head is one of the fixed attached once and not with any separat settings or even a shower hose. All the amenities you need and overall a modern room that on e like to stay in. Most disappointing was the breakfast - uninspired boring selection of food. Very dry eggs. Very dry sausages - of course all at the time of me visiting and I was there an hour before closing so when they brought out "fresh" items it was still dry and simply overdone. Very disappointing. As always the coffee was good fresh and plenty. Would come back and stay again - luckily I'm not a huge breakfast person :) But this and the shower restrictions will take away one star from the rating.

    Hampton Inn and Suites Los Angeles Burbank Airport - Guest room amenity

    Hampton Inn and Suites Los Angeles Burbank Airport

    (214 reviews)

    $$

    This is hands down the worst hotel experience of my life -- and yes, I am saying this clearly: the…read morestaff were openly racist, especially toward Asians. If you are Asian, I strongly recommend you do not stay here. We arrived after a long trip with two young kids, completely exhausted -- the kind of exhaustion where you can barely stand or walk. We checked in and went up to our assigned room on the 3rd floor... only to find that someone was already inside the room. Let that sink in. We literally opened the door and found another guest already occupying it. That is not just unacceptable -- it is a serious safety issue. We went back downstairs, shocked and frustrated. While we were standing there waiting, the front desk guy was checking in another guest and was extremely friendly to her, smiling and handing her a bag of goodies -- while completely ignoring us, even though we were clearly waiting and had just reported a major issue. Then another staff member came over -- rude, cold, and with zero apology -- and simply clicked around on the computer and handed us a new room key like we were the problem. The replacement room was facing the freeway, and the noise was unbearable. We could not sleep at all. Between the dangerous room assignment, the complete lack of professionalism, and the blatant discriminatory behavior, this hotel deserves zero stars. I have stayed in many hotels -- this was by far the most disrespectful and disturbing experience. Avoid this place.

    Night staff was much better than the afternoon. I was chosen as guest of the day and I'm a Diamond…read moremember. I checked in around 4. Jan 31. The receptionist seemed over the day. She had no smile, called me a totally different name, offer nothing for a diamond member. The y young lady at night was fabulous and more than made up for checkin. The young man the next day was awesome also. Word smell in the room but it dissipated when the air was turned on. No streaming so I knock a star for that. Contentment breakfast was a great addition. The place could love some love and care. Appreciated the LYFT option because the shuttle wasn't available. Lyft was great and only 15 minutes away from BUR.

    El Royale Hotel Studio City - Room 101. Cal King beds in five of our cottages.

    El Royale Hotel Studio City

    (371 reviews)

    $

    Studio City

    Great quaint place with nice staff and cozy accommodations small dab in the middle of a bunch of…read moregreat restaurants. This place has its own parking in a semi secure area off the main street. The rooms are these little bungalows, some with a garage type area. They've got all the basic needs covered and the room rates are highly competitive.

    Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

    Courtyard by Marriott Los Angeles Burbank Airport - Great accommodations!

    Courtyard by Marriott Los Angeles Burbank Airport

    (172 reviews)

    $$

    Back in January, we suddenly had to evacuate our home in the middle of the night because of the…read morePalisades Fire. After dropping our dogs off with a friend, we scrambled to find a hotel and ended up at the Courtyard by Marriott Thousand Oaks. It honestly turned out to be a lifesaver for the nine days we were there. The rooms were spotless and had a surprisingly roomy fridge--perfect for all the snacks we stress-bought. The staff went out of their way to help us, which made a tough time a little easier. I ended up working most days from a cozy booth in the lobby, complete with my own TV so I could keep an eye on the nonstop fire news. One unexpected perk was the hotel's location next to an outdoor mall. We loved being able to walk around and explore, since walkability isn't something we get at home. In the evenings, we made the best of things by checking out different movie theaters in Burbank and Universal Studios City Walk and catching up on Oscar-nominated films. I hope we never have to evacuate again, but if we do, I know exactly where we'll go. This Courtyard felt like a safe haven when we needed it most.

    We stayed at this hotel for only one night, but we enjoyed our stay. Check in was easy and the…read morefront desk clerk was pleasant our room was clean. We ate and drank at the bar and we enjoyed the food and the drinks. The bartender was nice. My only criticism is that the carpet seemed old and I would have preferred if the television had faced the bed.

    Hilton Los Angeles/Universal City - Exterior during sunset

    Hilton Los Angeles/Universal City

    (1.1k reviews)

    $$$

    Studio City

    Agree with others that staff are great, location is great for Universal, and everything is very…read moreclean. However, the mattress was very uncomfortable, no mirror in the room so everything my family of 4 had to do was in the bathroom which makes getting ready much slower, had no rooms for us to overlook Universal, the shower faucet never really shut off, the "sidewalk" to Universal is crossing a patio they rent out or having to walk in the road so take the shuttle, no microwave and when we asked where one was that we could use, the front desk said their wasn't one (in The whole motel!) but they could heat our item and then charge us 25$ to deliver it to our room! I am not used to staying in rooms for this much with no amenities. Expect to overpay for everything.

    We went to the Sheraton first, but we booked last minute so they only had room for a night. It was…read morelovely. But no problem we booked the Hilton which is right near the Sheraton and near City Walk and Universal Studios. it It is actually closer and they have a great shuttle service. You can also walk it, but I get tired. It is a long walk. We loved this Hilton. It was perfect. The hotel is very pretty and has the best pool and they have spa service which I loved and you can get great food right at the pool. The service is amazing. Our rooms were ready on time and all we needed and asked for in advance was there for us. We had a nice view and both rooms were spotless and so comfortable. I loved the bed. The front desk staff is great and can tell you all you need to know about the area. The food at the eatery is great and they have a lovely bar as well. They do not always have crab legs, but we were lucky. All the food was great, from breakfast to dinner. We will stay again.

    Hotel Burbank - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...