1. Hotel Burbank

1. Hotel Burbank

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Burbank, CA

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Hotel Burbank

2.8 (579 reviews)
Open Open 24 hours

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Mountain View Room
Ella R.

My family and I had a great stay at this hotel! We were surprising my parents for their birthdays at a Dodgers game. The location is perfect because it on the I-5, walkable restaurants and mall and IKEA. The staff are all hospitable. I made mention about the elevator foyers having over flowing trash bins and litter and management addressed the issue. I will definitely stay here again!

Checkout time placard.
Skylark V.

No notification until 10:03 AM on morning of checkout that checkout time had changed to 11 AM two weeks ago. Room door information still says 12 PM. $50 charged for extension to 12:00 PM. Probably illegal. Though I've stayed at this hotel over 100 times, I will absolutely be looking hard for more hospitable alternatives from now on.

Fancypants X.

Hotel Burbank's downtown locale is its best feature. You're walking distance to a myriad of food & entertainment options. Another aspect we appreciated -- warm, welcoming service at check-in & at the end of our stay when stowing our luggage at the bell desk. But, there are a number of reasons I might choose another Burbank hotel on our next visit... The light switch in the bathroom automatically turns on a roaring loud fan & there isn't a way to shut it off. Also an issue is the bathroom were a few tiny flies in the shower (a minor issue since they were gone after we first ran the water.) Due to thin walls and/or old pipes, we could hear upstairs neighbors flushing their toilets when our room was quiet. Bothersome for light sleepers. Clean bedding, but the bed itself was not the especially comfortable or plush. Someone in my party next door reported tossing & turning all night. And since we're being extra nit-picky, I'll throw in Hotel Burbank's slow elevators, for good measure. Parking at the next-door structure is $29.

The cafe area was very clean and spacious
Laura P.

My son was invited to perform down the street at a local comedy club after he went viral on TikTok, (@zackofalltrades_) so we chose this hotel for its location. I am SO glad that we did. We drove so the secured parking garage was a huge plus, at $25 a day, it was worth the peace of mind. We arrived at 2 PM and were able to check in right away, which was really nice. Everyone was really nice and professional. The elevators are glass, so you get a really sweet view of the surroundings on your way up to your floor. Our room was right near the elevator, so that was convenient. There are two towers, we were in C. The room was really spacious and the beds were incredibly comfortable! I slept like a baby most nights that we were there. I loved the desk so that I could pull out my laptop and check my emails every day. Our first morning there we had breakfast in the cafe, the food was very generous and absolutely delicious! Every bite was satisfying. The icing on the cake was that a manager came over to us in the cafe and asked how our stay was and if there was anything she could do to make it any better. I have never had that happen at any hotel I have ever stayed at. To me that was top notch customer service, but it gets even better.... We stayed for 5 nights, on the 4th day/night, my son hurt his knee, we ended up at an urgent care in Santa Monica and they couldn't figure out what happened. He was in so much pain and could barely walk. We had to cut our sight seeing short. When we got back to the hotel, I got some ice and used one of my ziplock bags to hold it in. Thankfully he was able to rest relatively comfortably for a few hours. When he woke up just after midnight, he couldn't stand on his leg at all. He is 6'5" and very big, there was no way I could help him to the bathroom on my own. He called the front desk and asked if they had any wheelchairs that he could us. By 12:35 AM an associate was at our room with a complimentary wheelchair that we could take off property if we needed to. You have no idea how much that simple act of kindness meant to both of us. The last day of our trip was saved! By Monday morning when we checked out, my son's leg was doing better. I so appreciate the kindness of the staff at Hotel Burbank, we didn't know what we were going to do with him not being able to put any weight on his leg. I will never forget it and this will be the place we lay our heads every time we come back! If I could give this hotel 10 stars I would.

Garden
Kay M.

The parking structure was $25.49 before tax. There were two free EV charging stations in the structure. There was no one using the charging station when we stayed there on a weekday night. The hotel was outdated and big. Plenty of places to roam around. The garden in the back was beautiful with a koi pond. The swimming pool was dirty. The fitness center was a descent size. Stayed in a standard king room for $179.49 before tax. The bed really comfortable. The elevators were really neat as they allowed you to see outside. Recommend going to the 20th floor for the view. You can do that by taking the elevators to the 19th floor and walking up one of the stairs to the 20th floor. The doors to the stairs don't lock.

Our view from the 17th floor C
D'juan C.

Not bad at all for an older Hotel. Me and my wife are staying here for our Anniversary on Valentines weekend and we like it. The check in was fast and easy and the guy hooked us up with a room with a nice view. They ask you do you want to stay high or low which is cool because most Hotels just put you where they want to put you. No jacuzzi, but they do have a sauna and the pool is nice and clean. they have a little zen garden area with the Koi pond and bridges. Looks like a place where people get married or take pictures for weddings. It's got a nice little vibe. It's a little dated, but it's still is nice and peaceful. It's also walking distance to plenty of restaurants and places to eat. One thing we did not like is that the sink in the bathroom smells really bad it's coming up from the pipes.

Mystery sauce on the way in the bathroom
P W.

This place..... It's sad to watch its decline. But believe me, it has slowly declined and the powers in charge should be ashamed of themselves for it. All the furniture in the room is beat up, sad and old. The windows... show me receipts where you've paid to have them washed- I dare you! The thermostat- the numbers don't even light up anymore so it's a gamble what you're setting the temp to and the old window unit a/c will remind you of that vacation you took with your family in 1972 and the motel you stayed in. The vent in the bathroom.... loud enough to be heard from 3 floors away and it too hasn't been dusted/ cleaned since gas was under $2 a gallon. I've added a picture to this review. One can only wonder what that 'stuff' is on the wall next to the toilet paper holder.... and this was on one of the high floors and an 'executive king' room. Sweet chocolate christ this place needs some cleaning. It's down right disgusting. You'll regret staying here.

Parking was extremely inconvenient. The parking was in a different structure from the hotel. And the elevator was out of order.
Leka W.

Although the hotel and the rooms were immaculate, it was the little details that made it uncomfortable. Our bed was hard as a rock. Also, parking is not within the hotel. You have to cross the street and go to a structure. And at the time we were there, the elevators were not working. Unfortunately, two thumbs down on this one.

View of Burbank and 134 fwy
Reazor K.

Esmeralda, the gal who checked me in late in the afternoon, seemed annoyed she was helping me after asking a few questions. Later that night the tub was dirty so went back down to reception and the gal who helped me (I'm sorry I can't recall her name-dark hair) who was so kind and helpful changed me room. I slept amazingly and was able to make my early morning appointment after checking out rested and ready for the day.

This is your grandpas 90s controller.
Samantha L.

0 stars because how do you not provide a way to log onto your own streaming accounts. The TV is slow & you have basic limited channels to choose from.

View from 12th floor
YJ L.

The room is really outdated (furniture, TV, toilet, etc.), but this isn't an awful thing. Hate that all of the outlets are loose, whether it's in the wall or the outlets on the lamp... I had to use my portable charger to charge my phone. Ceilings are extremely low in hallways. Beds are OK, but not the comfiest. I found hair on the mattress but under the blanket, and I saw a noticeable stain on a pillow. Parking garage on premise, need to pay. Overall, not worth the $500 for two nights, but I appreciated the front desk staff and the convenience of the location to Warner Brothers Studio.

Broken door

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4 months ago

Great hotel with friendly staff and very well placed to get around easy. Highly recommend to book your stay here.

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Hotel Burbank Reviews in Other Languages

Ask the Community - Hotel Burbank

Hi. Is the crystal lounge open yet?

Hello! Thank you for your question. The Crystal View Lounge is only being used for events at this time. If you are interested in having your event at the Crystal View Lounge, please call the hotel at 818-841-4770 and ask to speak to our meetings and… 

Do you have a airport shuttle and long term parking , 8 nights?

Hello! Thank you for your question. We have a shuttle to and from the Burbank (Bob Hope) Airport. Our parking is $22 per night, per car.

When will the crystal lounge reopen?

Hi we do not have a confirmed date just yet on the reopening of the crystal view lounge. Please check back with us in the upcoming months.

Is the upstairs bar/lounge still open? I can't find any information on it on the website.

Good evening, The Crystal View Lounge is currently closed due to renovation.

Does it allow pets?

Good morning Michael, Unfortunately we are not a pet friendly property. Please let me know should… 

How far from West Hollywood & melrose?

It really depends on the time of day. I had a meeting at 9:00 am and left at 7:45. I was coming from Beverly Hills. At 8:45, I was parked and had a few minutes to myself before the meeting. So allow yourself 1 hour and 15 minutes and I would take… 

Hello - could you please tell me if you have a gym or any kind of workout facility? thank you!

Yes. We definitely have a workout room

Is the hotel near Universal Studios and is the area safe? Im asking because Im traveling with a toddler. Thanks !

We had a toddler and drove to Universal Studios and back 3 times in one day (for naps and pool time during the busiest times of day at the park). The drive each time was 10-12 minutes. The area is safe, we walked to dinner one night, no problems at… 

Do you have discounts senior rates?

We have AARP rates if you are a member. Ask for the AARP rate when you make your reservation. We check your membership card at check in. We also offer AAA discount and you show membership card at check in. Hope that helps.

View All 10 Questions

Review Highlights - Hotel Burbank

I love that the hotel was accessible to the freeway, easy to get an Uber and close enough to Universal.

Mentioned in 9 reviews

Read more highlights

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Violet Cactus Studio

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I had my baby's first birthday here and I was really happy with it…read more I have passed by here so many times and considered it for a previous event because I thought it was too small of a space for what I needed. I was wrong. The Studio is so spacious and so nicely decorated. They have the tables, greenery, good hoop, dessert and drinks area, outdoor area and bathrooms. They are very accommodating to your vendors and the party hosts are so pleasant to work with. The downside is that there is no elevator which can be tricky when someone isn't fully mobile or if you want to have a vendor upstairs as they might charge extra for stairs. They have host and vendor parking in the back and plenty of street parking for the guests.

I recently had a baby shower for my sister at the Violet Cactus, and everything was so beautiful…read more The ambiance was amazing, and the amenities that come with the package definitely take all the extra stress away. Everyone was so professional and kind, and they didn't miss a single detail. Karen was there making sure everything was set up and running smoothly, and she was so professional and amazing. I would definitely recommend this place to anyone hosting a small or intimate event. The only downside to my experience was the balloon company I used from their preferred vendor list (Ravens Decor and More). I would say you definitely need to double check and even triple check to make sure Raven gets the balloon colors exactly right. Even though it was confirmed that she understood what I wanted, you can see the difference in the photos of what I requested and what I received. I told her I was hosting a classic Winnie the Pooh baby shower for my sister and wanted neutral colors (beige, sage, and blush) for a baby girl. After our phone call, she sent me an AI-generated mockup using those colors I asked for. I absolutely loved it, so I paid the $100 deposit and booked her services ($290 total). On the day of the shower, I was shocked and blindsided because the balloon colors looked nothing like the mockup or what I had requested. I understand an AI mockup won't be identical to the final product, but the difference was far greater than expected. I had also purchased balloons for the welcome sign in the same colors as the mockup, and the contrast between those and the balloon arch was obvious.Since guests were going to be arriving soon, I had no choice but to accept it and move on. My family and I believe strongly in respecting customer service and tipping, so I still gave her a 20% tip. My only regret was tipping that much instead of simply paying the remaining balance of $190 after she finished. I booked her based on the mockup she provided, but the final balloon colors were completely different. The colors were so different that they took away from the soft, neutral look I was trying to achieve for the shower. Overall, the baby shower was wonderful, and my sister had a great time. My only disappointment was that the balloon colors were so different from what I had specifically requested.

De Luxe Banquet Hall - Lighting in the banquet hall

De Luxe Banquet Hall

(51 reviews)

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Went here for a Bat Mitzvah and it was fantastic, plenty of staff working and endless food and…read moredrinks. Great place to host an event with nice music and a decent sized area for dancing.

I think most people realize banquet halls throughout Los Angeles typically provide mediocre food by…read moresubpar service and an overly bougie/gaudy atmosphere. To my surprise, DeLuxe is rather classy with decent food and fantastic service. Our waiter was constantly checking on our table, bringing us food and drinks as we needed or requested, clearing and replacing plates and silverware, and even serving us when we were fully capable of doing so ourselves. The place (including bathrooms) was clean, modern, and in good shape. As for the main event - the food - there are just so many plates on your table you won't even realize what you forgot to eat or try. The "good" on our list included all the kebabs, the fish was amazing, chicken salad was surprisingly good but also surprised to be there at all; the mutabbal wasn't half bad; olive "salad" was amazing but spicy; fatoush was okay, baked mushrooms with cheese were delicious, and the licorice green drink soda something was refreshing. However, there were some downsides to the food as well. The sarma, boreg, and fatayer were just embarassing and tasted bad/bland. The bread was stale and dry, the muhammra was a joke to Syrians and the shrimp was just a wast to be there. Overall, a pretty good location!

Hotel Burbank - hotels - Updated July 2026

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