What a pleasure it was today to meet Josh, and Andrew today. Great hang, super fun, totally…read moreknowledgable lads in love with music, and everything to do with bicycles. I tried a used foldable bike and it was ok, maybe, but reminding me of how uncomfortable biking has been for me, not liking a ten speed riding position, balancing, seat height, handle bars awkward to reach, all the things that make me prefer walking! It had 6 speeds but no way to switch the gears. So wanting to follow their enthusiasm and tweak the seat height and the handlebar position we chatted awhile about all kinds of fun things with music, and riding as new gear switches and cables and magic transformed this potential bike into a sweet ride. It felt like a different bike- smooth, easy, I actually said out loud, "I Love it, sold." I love that they're nearby and if the bike needs any adjusting I can bring it to them. They were so fun and kind. I will be back to visit just to say 'ello. Thank you my new friends!

I was able to walk in and get my flat tire fixed while I waited. The technician then took it for a…read moretest ride to make sure it was ok. The price was reasonable and they took good care of my bike. I highly recommend this shop. I'll definitely have my bike repaired there in the future. Its nice to have a good repair shop right downtown. I'm happy with the service I received

I just returned from Littleton, Massachusetts - and from a short, bespoke course that Craig put…read moretogether for me over a 2-day period. I could not possibly be happier with the outcome... Craig is a walking encyclopedia of bicycle knowledge, is a great teacher, and has the patience of a saint.

Great service here! Such a welcoming atmosphere and the staff is amazing and knowledgeable…read more Location is key and they have nabbed the perfect spot on one of the key routes through the area. They often leave jugs of fresh water out for riders to refill their bottles as they pass through too.

Not an easy task replacing a venerable institution like O'Neil's but Tomten isn't missing a beat…read more Quality service and attention to detail. With so many bike paths in the Greater Gardner area - Tomten Biketown is a must go-to for bicycle sales and service - and while you are there, two iconic restaurants are within walking distance, the classic Blue Moon Diner and the legendary Paramount Cafe - both Chair City institutions.

Greate and attentive staff…read more Always feel welcome and that my needs are being met. I will continue to commute to this shop and give them my business.

What a great experience buying a bike! Chuck took the time to fit me to a bike, had me ride it for…read morea while out in the parking lot, adjusted the seat, handlebars etc. Really took the time that you don't get when you go to Walmart or Target. I actually went in just wanting to get my bike serviced so I could start riding again. It was so uncomfortable and thought maybe with a new seat I would actually ride it again. What Chuck explained is that the bike I owned was too small for me. I am 5'9" and the frame was for someone much shorter. I was skeptical at first UNTIL he put me on the size bike I should be riding. So much more comfortable! And now, yes, I am riding every chance I get. Thanks Chuck!

Extremely pleasant owner of this shop. Chuck went out of…read morehis way to be helpful. Good old fashioned service that is getting harder to find in this day and age of bigger stores The store is set in a small strip mall and is easy to find.

always looking to get me want I need and what is practical. from road bikes to wheelie bigs they…read morehave what you probably want. great happy staff!

Brett is the man! My buddy and I were on a bike packing trip and I ended up bending my derailleur…read morehanger, and kinking my shifting cable. He was like a pit crew, and had my bike back up and running better than before the bend in less than 30min. would have been quicker but he had a few other customers come in that needed help. Brett went above and beyond to help get me back on the road, and I cant thank him enough. If you ever have a break in Manchester I highly recommend going to Jake's.

They had my bike for two months (this summer) to fix the hanger that broke. Kept calling for status…read moreand all I kept getting was they're working on it. Finally I had it with the wait and lack of communication only to find out that nothing was done to the bike. The annoying part is they could've easily said they couldn't find the part or don't work with the company which is unheard of if you're bike repair shop!! Not sure how they got all the 5 stars but the service was awful shouldn't be in the business

My absolute favorite bike shop in the area. Always does great work, and for a great price.read more

Norm is the best! Quality and friendly bike repairs at a very reasonable price…read more Norm recently serviced and repaired the hydraulic brake lines on my son's Trek bike. Thanks Norm!!

I can't for the life of me figure out how this place hasn't been reviewed yet. I would not take my…read morebike anywhere else! This is a small business owner who is an expert at repairing bikes. I bought my bike here and brought it back to get a new seat a few weeks ago. I dropped it off expecting to pick it up in a day or two and he called me back in an hour and a half!! He put a new seat on, tuned up my breaks and fixed a problem I had with my gears all for 40 bucks! Unbelievable! He even went outside with me to see me test ride my bike so the seat was the perfect height. Parking lot is kind of small but I've never had a problem. I'm getting a new bike soon cause I've had mine around 10 years and I ride a lot. This is the only place I'll go! Like I said, he's a small business owner and wants to make you happy. If he doesn't have what your looking for he'll try to order it for you. It's so great to go in and talk to someone who has so much knowledge and love for bikes cause he's been doing it his whole life. 5 Stars!!

I went to this store for the first time 5/22/26 for service on a product that wasn't theirs, that…read morerequired a bit of out-of-the-box thinking. They worked with me and did a great job at a reasonable price. Their staff is knowledgeable and professional and I would highly recommend them for service. I also checked out some of their bikes for my son and I guarantee you we will be back to buy him a new bike. I would highly recommend them.

They have a very friendly, courteous and competent staff!…read more That always Makes it a good experience.

Great shop. Fantastic service. Very reasonable prices. Needed a brake pad replaced, owner took it…read moreright in and had me riding again in 20 minutes

stopped by with my daughter's bike and they fixed the rear derailer on the spot. they also did an…read moreawesome job with my bike which was long over due for some work. overall once again A+++

Because I don't currently have access to a decent park truing stand, I asked these people how much…read morethey would charge to tension a wheel that I had laced up. Instead of an answer, I got a lecture. They talked down to me. My guess is that the owner doesn't want to pay for competent labor. I'm not too surprised.