Excellent experience from purchase through follow-up service. I purchased a hot tub from them, and…read moreeverything was delivered and set up as expected. What really impressed me, though, was the service after the sale. About three months later, I had a filter that was extremely tight and I couldn't get it loosened. Mike, the technician, came back out to my house and took care of it for me. He was extremely helpful, professional, and made sure everything was working properly before he left. It's easy to provide good service when making a sale, but how a company treats you afterward says a lot more. Mike and the team demonstrated that they truly stand behind their products and take care of their customers long after the purchase. I really appreciate the service and would definitely recommend them to anyone looking for a hot tub or spa.

We were losing water and needed a repair. We called around for some quotes but we always end up…read moreback at Hydra. Not just because we bought our pool and hot tub from Hydra, but because they consistently have the best service. Mike, their service technician, responded quickly to our concern. He came out and was on time. Unfortunately, that morning, an animal decided to go for a swim and didn't make it out alive. Due to this, we had to reschedule and Mike made it a priority to get back over ASAP - once we shocked the pool! He came again, on time and prepared and fixed the pool. Right in time for the last day of school! Thank you Hydra - Thank you Mike

Every member of the team is super knowledgeable, friendly and helpful. Mike their technician is…read moretops!

Everyone involved from the store representatives, to dealing with the owners directly, to delivery…read morepeople, and maintenance supervisors, incredibly professional and responsive, never stuck in any automated systems, real people calling you back and talking to you at any time of the day to make sure your needs are met, you're in great hands with Hydra!!

My pump stopped working and I assumed I was looking at a huge expense to replace it. They sent…read moretheir service technician, Ricky, with the new pump but he checked my old motor thoroughly before just replacing it and found a loose wire. After repairing the wire the old motor is working fine which saved me a huge expense. Kudos to Ricky for being so thorough and saving me money !!! Great customer service !

Always first class and professional. Folks here will get your pool in shape and ready for the…read moresummer. My family has been using this Imperial Pools and Spa for over 20 years.

One of if not the only place I could find to take my meatronics dolphin pool cleaning robot. They…read morewere very nice & helpful, communicated really well, and had a really fast turnaround time. I had my robot back in a little over a week good as new!

These folks know their stuff!…read more They offer an on-site water test that makes it super simple to keep your pool crystal clear and clean! Super knowledgeable and friendly folks here and always eager to help you enjoy your pool. Chantel is always honest and very informative of what needs to be done. She offers clear directions and always stands behind her recommendations. Highly recommend if you are looking to install a pool or in need of maintenance!

Had a pool and backyard remodeled and the quality of the work is very poor. The tile work looks…read morelike it was done by children, and the turf grass was installed incorrectly causing water to back up in the yard. The retaining wall is not done correctly with gaps causing the rock that was placed behind the wall to come through. Ocean Blue Pool and Spa LLC hired an engineer to inspect the wall and I assume it shows the retaining wall and the drainage are faulty, and that is why they stopped answering calls. This company does not guarantee their work, and now I need to redo almost everything in the yard. Ocean Blue Pool and Spa LLC, in Rock Hill, SC did terrible work in my yard. Use at your own risk. Nikki

From the owner: Summer is coming fast, it is time to have your Dream Backyard with a beautiful Swimming Pool and…read moreSpa made by Latham with Life time Fiberglass warranty installed by Our Certified Professional Ocean Blue Pool & Spa LLC team, and you will get your dream Backyard Built to start that family Summer Time for everyone to remember. Nothing too big, nothing to small for Ocean Blue Pool Spa LLC. Call us today or visit website, We offer Free Estimate and visit. If you need Finance, we can help, No Worries.

My pool maintenance guy was unable to get my gas pool heater to communicate with my pool control…read morepanel despite multiple attempts. He connected me with Andy from Swift Water and explained to me that he calls Andy for any complicated pool systems issues. He told me he completely trusted him and he was very responsive. Andy came out, diagnosed the issue and had it fixed directly. He was wonderful. Fast forward a few months and I had another issue. Andy came out, identified the issue and told me he could fix it but was reluctant to do it because I needed replacement hardware that Hayward would cover under warranty. Andy filled out all of the Hayward paperwork so that the repair would be covered by Hayward (not me). Again, it would have been easier had Andy just fixed it and billed me for the repair. Instead, he did the right thing and saved me a lot of money in the process. If you need any pool equipment/automation work done. Call Andy with Swift Water. You will not be disappointed.

I don't usually leave reviews, but I must in this case. To give you some background, I had an…read moreentire Hayward system put in originally to automate everything for my pool. I had the pool company put a top-of-the-line system in because I really didn't want to spend a time monitoring everything. It is a larger saltwater fiberglass pool that we went with and we only put it in five years ago. The Hayward system was never that user-friendly, nor did it really tell you what was going on with your pool chemistry. So I was doing the test strips or I kept bringing in the sample waters for testing and was told something was way off. The local Pool company in Rock Hill came out and said my salt water generator was not working properly. They said, however, that everything else seem to be working well. So I took it upon myself too buy a Hayward salt-water generator, and install it myself as it was easy, but the system kept faulting on me, so I called the local pool company and they refused to come out, even though I wanted to pay them, because I did not buy the salt water generator from them. So after searching, I was fortunate enough to find Swift Water and the owner, Andy Shook. He came over promptly and did a lot of testing only to discover that the Hayward motherboard was crashing, and none of the other features were really working, so how the local pool company missed all this I will really never understand. Andy priced out putting in a new Hayward system for me, and it was really expensive and I was frustrated because Hayward has not stood up to test a time in my opinion. However, Andy was able to show me another solution, and I am thrilled. He priced everything out for me and wow, the system we ended up going with was almost the same as the Hayward system, it is such a remarkable upgrade. He installed a product named Poolside Tech and I am in love. It completely monitors my poor chemistry, so no longer do I need to do test strips or bring my pool water in. On top of that it integrated with the Hayward systems that were still operational so I didn't have to swap everything out which saved me a lot of money. The other thing about Andy I found is that he has to be one of the most caring owners I've ever found. He is able to monitor my pool water remotely and noticed an issue and came back to fix it without even me asking. So if you're like myself, and believe you pay for what you get and want quality, you need to schedule a time to meet with Andy and see everything he has to offer. He is a man of faith and old-fashioned business ethics and is so nice and refreshing to see these days. I am so impressed with how things are operating and his system that I wish I could leave a 10 star review on here. Thank you, Swiftwater and Andy Shook