We had issues with our pool but majestic made it right. They came out everyday until it was…read moreresolved. Great customer service!! Thank you Majestic.

I am a Realtor in Charlotte and to me my home is a reflection of my love for houses and how they…read moreare that little part of the world you can call your own. I tell people to enjoy where they live. Make the most use you can of every square inch of the lot. I am a big fan of the beauty of swimming pools. When showing homes, I often tell people that a pool would look great in this yard and how it can work for them. In Charlotte, our weather is good enough that you can really take advantage of the outdoors year round. I had no intention of building a pool when we started to a remodel and addition project. My contractor looked at me and said, a pool would look good right there while pointing to an almost barren strip of grass. So began our love of pools. I can't tell you all the wonderful things about Pool By Design. Tommy, Simon, Jo and all the contractors were great to work with in building our pool. Our construction job was probably a bit different than most. We added a separate garage and an extensive patio all in a very small area. Home sites just aren't that big in Ballantyne. Just so happened we were dropping a pool in the middle of all of that! The first phase involved digging the pool and creating the base shell. Then our contractors came in an built the garage and patio. 7 months later Pool by Design came back to finish their work. We were a bit hesitant about what we wanted to do with the pool decking. We told Simon what our thoughts were and the team was able to create a distinct look with concrete that made it look as though the pool had been there forever. Beautiful! That was in 2006 / 2007. Since then we have had no issues with the pool except for an occasional bulb burning out, but that has been about it. The back of our house looks out at the pool. We have never covered in the winter so that we can enjoy it every day. If you are interested in building a pool, come by my house and take a look! You'll quickly learn that I am a big fan of Pool by Design and if I ever build another, they will definitely do the job. David Huss Allen Tate, Realtors david.huss@allentate.com

Our contract was signed with Pool By Design March 22, 2019 to construct a small 12,000 gallon…read moreresidential pool at our home. It is now 19 months later and we still do not have a final permit. Mecklenburg County failed their electrical work over 6 months ago. We have reached out to Michael and Heather by both text and email only to be reassured the issue will be taken care of immediately. You may like their price, but be forewarned. Once they have your money, they are finished with you....just not your pool.

I cannot say enough about how excellent Clay is!!! He is the real deal. He represents what a local…read morebusiness owner is all about-- hard work & commitment to his customers. We have a large in ground pool & spa with a waterfall, & have used other companies in the past. I'm home when they come & let me tell you-- the employees the other companies sent out did 1 speck of the work that Clay does & also charged much more!! (On top of that, one company we used left dozens of heavy bags of chemicals by our pool pump to use when they come instead of having to "deal with it" at each visit. 2 companies in the past have dumped the contents of our pool filter right down onto our rocks by the pump, so it was a piled up wet leaf mess out there. Unlike those companies, Clay is DETAIL oriented, KIND & an excellent man to do the job. He even leaf-blows our pool patio area! I wish I could have someone like him do all of our home work because he cares about what he does. **This man has also helped me on multiple occasions, by rolling my trash bin from the road to its place, after the dump truck emptied it! He did it without me even knowing or asking which is the kindest gesture for this Momma with her hands always full!** You will NOT be disappointed in Clay!! :)

It's a shame, I've had them for 5 years and they dropped me out of the blue. Confirmed 2 weeks…read morebefore that they would open my pool and then wouldn't even take a phone call or text from me. A complete lack of respect and accountability takes every good thing about this company and this is all I will remember. I can live with no being able to continue the service, but the lack of respect to man up and take a phone call is very telling.

I highly recommend IPD for your pool project. They IPD team is very professional and will create a…read morepool that fits your budget.

Matt Bailey and his team at Innovative Pool Designs are all top notch! We had a very great…read moreexperience with our recent gunite pool build. Matt the owner is very responsive and on top of any concerns or questions that we had throughout the process. We found the entire process pleasant and the pool was completed ahead of schedule! They are very honest and we didn't find any hidden fees that we have unfortunately experienced in the past with builders. Every single person that works for the company is super friendly and very knowledgeable!

I couldn't be happier with the service I received from Game Pool Service! From the very first…read moreinteraction, the team was professional, punctual, and incredibly knowledgeable. They took the time to explain everything, answered all of my questions, and made sure my pool looked absolutely amazing. What really stood out was their attention to detail and commitment to customer satisfaction. It's clear they take pride in their work, and it shows in the results. If you're looking for a reliable, honest, and professional pool service company, I highly recommend Game Pool Service. Great service, fair pricing, and outstanding customer care. Thank you for the excellent work--I look forward to working with you again and will definitely be recommending you to my family and friends!

Game Pool is a company that cares about the custome. I feel like they listen to my requests and…read moreconcerns and took them I to consideration. Communication and work ethic are top notch.

I highly recommend Andrea's pool plaster for your Gunite pool needs…read more We are extremely satisfied with their work .

IT IS A SCAM: Called this company and talked to a "hard-to-understand" hispanic man who told me his…read moreboss would call me back the next day to give me a quote. Next day nobody called. So I called back and he asked for dimensions and detalis of the pool. I texted the guy the dimensions and photos. Again, had to call again to hear back and they told me they would come personally give me a quote on Saturday. They never called to confirm anything on Friday (first called them on Tuesday). Sure enough nobody showed up on Saturday. I called today and after 5 times calling and being ignored, Alejandro called me back and said for me to find someone else because they are too busy to help me right now. I was completely shocked! I should have realized from the first conversation that I should not try to hire this crew... The phone numbers on the website are their personal cell phones. Just don't want anyone to waste their time with them. I wasted a whole week to now find out they can't do what they promise on their website. FALSE ADVERTISING - SCAM!

I wrote a review earlier but I decided to delete it because I thought about it and thought I was a…read morebit rude. I'm not sure if y'all seen it earlier, I'm sorry if you did. The family at kiker pools and great, helpful, respectful, I'm glad to use y'all for a few years now. Recommend kiker pools to all my friends with pools and spas. Keep up the great work.

4 years in and have continued to have good service from Kiker. They just helped me replace my salt…read morecell, which I didn't even know was still under warranty , no issues at all. Special thank to Sarah who still answers any question I send her.

I was not able to use Pool Repair Tech, unfortunately. But I give them 5 stars. And here's why:…read more I emailed the company on Sunday. They are closed but expected to possibly hear back the following week. Within an hour, I had a response that they don't perform the service I needed but to give them until the end of the day to find someone who does. This was on a SUNDAY. A few hours later they had responded that they had checked their contacts and those contacts were booked out a few weeks. So he KEPT looking. He found a five star business who does what I need and reached out to them Monday AM to give them my name. The service level here is unheard of. If they will do this for someone whom they will not be getting business from, I can't imagine what they would do if I was actually able to use them. Go check them out!