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    Torrid

    Torrid

    4.1
    (7 reviews)
    8.3 mi
    $$

    Love this store although it's one of the smaller Torrid's they have everything you need. The staff…read moreis so friendly and really helps you find the perfect fit for your body type. The staff goes above and beyond to make sure your experience is the best it can be and that you don't leave disappointed. They truly are the reason I give this place 5 stars. The store is no different then any other Torrid I have been to besides the size. They always have lots of sales at this location which I love. The parking is never a problem since it's in a shopping village. This place is a one stop shop because of all the other stores in the area as well!

    Today was the second time I have visited this store. Each time, was a different location. Today I…read morestopped in at the Mt. Prospect store. I could not have had a better expensive! To begin with, upon walking in, I was immediately greeted, warm and genuinely, by both associates. The store was very neat, and well put together. For what from the outside appeared to be a relatively small store front, I was pleasantly surprised at the wide amount and different variety of clothing there was to choose from. I'm not a great shopper. I'm more used to wearing old bleach stained shirts with(unintentional holes). I was a bit out of my element, and slightly embarrassed. Both woman made me feel immediately welcome and at ease. They started by asking me some questions about my general style (non-existant)and what I thought I'd feel comfortable in. They both got to work pulling various items, like experts, with ease, and neatly placing them in a dressing room. They helped me through out the entire process. They made me feel comfortable, not rushed or pressured. I ended up buying several pieces, that I was thrilled over, and in addition, they happily help additional pieces I wanted, but wasn't able to purchase until the next day after I got paid. My one and only little downside, was I did feel the cost of the clothing was quite pricey. Unfortunately, that will keep me from being able to frequent the store as frequently as I truly would like. If it were not for that, I would hands down have given 5 stars! I highly recommend Torrid!

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    E / 3 Collection

    E / 3 Collection

    4.0
    (4 reviews)
    0.0 mi

    Very shady. I tried on a romper I really liked at the Do Division street festival in Chicago. I've…read morealways had fantastic experiences in the past going to street festivals and art fairs, dealing with local businesses. So when they didn't have my exact size left in stock at the street fest, I didn't think anything of it to buy it and give them my name and address (I wrote it down in a notebook) and the assured me that they would mail it to me within days. When over a month passed and I hadn't received anything, I looked them up and sent an email to their customer service, listed online. I included my contact information and a copy of my credit card receipt. No response. What a shady business. I would not recommend them at all.

    This E | 3 Collection is one of my favorite boutiques here in Fashion Outlets of Chicago. Such a…read moregreat place for gowns, dresses, etc. This place has a very good customer service. All of their staff are so decent, friendly, and professional. They are so great and they work so fast. They do all things perfectly. Their pricing is so fair and reasonable. This is the best place to go if you are looking for something unique and colorful selection. This is the best tailoring so far in this area. They will get your measurements so right, give what you need and want for your item, and also offer you dresses and clothes that will fit to you perfectly. I really love shopping here. They have some of the most extraordinary clothes selections here in Chicago. I am so happy and satisfied with this place customer service. I will definitely refer and recommend this place to all of my friends and family. Also looking forward to coming back and do shopping here again soon. Thank you E | 3 Collection! You are the best tailoring and boutique I have ever been in this city. Thank you! Kudos to all of you! Keep up the good work!

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    E / 3 Collection
    E / 3 Collection
    E / 3 Collection

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    True Religion

    True Religion

    2.0
    (7 reviews)
    0.1 mi
    $$

    True Religion Jeans - Fashion for the Senses. I like their motto…read more I was out shopping with Yvonne B., and she mentioned that she needed a new pair of jeans. We happened upon True Religion and headed inside. The jeans at True Religion are all right around $100/each. My personal peril is that I constantly fluctuate sizes, so personally TR isn't for me. Yvonne found a fabulous pair of dark rinse bootcut jeans that she can dress up or down. Considering it was one of very, very few pairs she owns, it was totally worth the purchase. Investment piece - check. If you prefer to shop solo, without the assistance of an associate, there are piles upon piles of jeans for you to dig through - and the store is very organized. For the most part, the associates are relaxed here. They are willing to help, but they don't breathe down your neck. If you prefer to hide out in a dressing room and love when associates hand you stuff and say, "try this on!" - well, you're more like Yvonne than myself, but this isn't what they do at TR. The associate who helped out my friend wasn't too eager to make a sale, but did assist in finding the correct size and recommending jeans. Aside from jeans, there are a lot of funky graphic t-shirts in the $40 range, most of which are emblazoned with the TR logo and the infamous Buddha playing a guitar mascot. I cannot imagine paying TR's non-outlet prices, but their jeans are great and worth the $100 purchase especially if you like to only own a few pairs.

    The store was well-organized and tidy; however, I was jean shopping and my natural inclination is a…read morefeeling of being lost. I could plainly see the washes of the jeans but they were folded in stacks and I couldn't tell the cut or decorations. I passed a woman who was focused on attaching size stickers to the legs of pants. It turned out that she was the manager and she did not greet me. I passed her and found an associate who seemed available. I told her that I wanted jeans that would look appropriate with gym shoes and she seemed confused. She gave me one style of jeans to try on in two different sizes. The cut was fine but I was concerned about all of the buttons and the stitching seemed a little garish. Furthermore, I was concerned that the jeans made my derriere look flat. The associate did not offer up a different style of jeans to allay my concerns. She seemed to consider her job done and I assumed that this was it. This was the best pair of jeans I could get - at least at True Religion. I poked around a little more because I thought that their logo t-shirts were SO CUTE! I loved the guitar playing happy Buddha! Unfortunately, the cheapest t-shirt was $40 so I took a pass. I bought the jeans for $99 (before tax). I was pretty pensive about my purchase and jumped at the opportunity to try on jeans at The Denim Lounge the next day. I found a more suitable pair and quickly resolved to return the ill-purchased jeans to True Religion. The return process was quick and friendly. I told the associate that I was concerned about all of the buttons - especially on the back pockets. The associate doing the return simply smiled and agreed with me. He also didn't suggest a different pair of New Religion jeans.

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    True Religion
    True Religion

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    Torrid

    Torrid

    3.3
    (35 reviews)
    3.3 mi
    $$$

    Your manager that answered the phone and was working on 1/1/26 at 10:50 AM, rude as hell. I will…read moreliterally never shop at torrid again if this is who you guys are hiring. Insanely dismissive, attitude. Like I truly had to put the phone down because I was about to go in the there and slap the piss out of her. You chose this job, do better. According to her, the store has 0 selection. Nothing at all. If I need something I need to buy it online. I will be escalating this because that was literally the most insane thing to deal with first thing in The morning. I see why storefront torrids are closing down lol. Raggedy.

    Not a lot of choice in where to shop if you're over a size 12 or so, so whether or not to shop here…read moreis not really something a factor, unfortunately. When I came in to pick up an item on hold (it's not listed online, unfortunately) there was no acknowledgment of my existence until I went to the checkout to pick up the item on hold. Not even a hello when I first came into the store. I'm not sure if that's because one or both of the women working had friends visiting or not--although neither seemed to be talking to their friend(s) when I arrived (I know they had buddies there because of the way they were talking when the woman left). They checked out my stuff and when I called to get directions to the store (I can't figure out the layout of the HIP at all) they were helpful, but when I entered the actual store did the very least.

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    Torrid
    Torrid
    Torrid

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    Hot Topic - accessories - Updated June 2026

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