Whenever we travel my daughter's first request is that we visit Love Shack Fancy and I always think…read moreto myself "how do we not have our own Love Shack Fancy" in Chicago yet! I've been to them in LA, Greenwich, NYC, Charleston, Palm Beach and elsewhere...but no chicago. Back in March we were shopping our way thru LA when I asked the sales associate the very same question and she said "well you're in luck because I hear one is opening up in Wilmette this year?" I figured she must be confused since there was nowhere in Wilmette that made sense to put a Love Shack Fancy, but she was correct. About a month later I heard that they would be turning Wilmette's Plaza de Lago into a shoppers paradise, which included Love Shack Fancy! There's so many amazing stores going into Plaza de Lago, but all my 14 year out cares about is Love Shack Fancy and she's been eagerly awaiting opening day. When we heard September 19th was the big day she suggested we camp out the night before. Um, no. I did offer to take her to their opening during her school at school, but then we scored an invite to their VIP grand opening the evening before...I told her to invite a few friends and let's shop! I think the girls spent more time making tiktoks and taking pics than shopping, but my wallet was OK with that. However, we did spend a lot of time admiring all the frilly adorable clothes...and purchased a few things. i liked that they had a few Chicago items for sale such as bracelets and a sweatshirt to make it special/different from over LSF stores. All the sales associates there couldn't be more friendly whether they were visiting from other stores (we saw a few that helped us in Greenwich during our last visit!) or will be working there full-time (shout out to Carly who was very friendly to my daughter and her friends). Everyone in the store, whether they worked there or visiting, was dressed to impress in LSF and while i usually find it to be a younger brand definitely found myself admiring some things for myself. I have a feeling we'll be back a lot, although i think my 14 year old is going to need a job with this just 15 minutes from our house!

This store is absolutely beautiful, and what makes it even better is the friendly and attentive…read moresales staff. They're always on the lookout to ensure we have everything we need, checking sizes and inventory to see if there's anything we might want that they can order for us. We're so glad we're there shopping. The only negative thing I have to say about the store is the customers. It's frustrating when people come in, try on clothes regardless if their size is available, just to post on their social media accounts. Being clear they have no intention of buying anything. We had to wait half an hour for a dressing room because someone was on a live. Completely understand. Social media king, it's just a little frustrating. When you're actually a customer trying to buy. That's not on the store. That's not on the staff. That is strictly on the customers. But highly recommend the store and the sales staff, and the merchandise. Absolutely beautiful.

I've never shopped at Madewell. When I entered, it looked surprising familiar -- a lot of the…read moreclothes looked very similar to clothes in my closet. It is affiliated with J. Crew, where I shop a lot of the time. However, I didn't think the sales were that great (not when J Crew had a 50 percent off sale) and unfortunately a lot of the sizes were very very tiny. Which made me feel bad. Mostly because I couldn't see the prices on the tiny tiny tags with their tiny tiny print and then I realized that the sizes were inside on the label. I slunk out of the store empty-handed.

I had a great experience at this store. Their customer service was fantastic! All the salespeople…read morewere so helpful and sweet, and not at all pushy. They magically appeared when I needed them, and let me do my own thing when I just wanted to browse. They also didn't bat an eye when I wanted to try on 20 things, and hung everything so nicely in the fitting room for me. I loved how they didn't stand around and give me compliments like at other stores, which makes me feel pressured to buy what I'm trying on. I always feel guilty when someone gushes "I loooove that on you it fits you PERFECTLY!!!" and then I don't want it. So I really liked the freedom they gave me at Madewell even though there weren't that many people in the store. They also have amazing sales! Sometimes they have an additional 40% off sale, where you can snag deals like jeans for $40 and tee shirts for $15. I find that their in-store sales are much cheaper than online. I like to price check when i get home, and sometimes the things i bought at a major discount are full price online (which, of course, makes me feel smug and pleased with myself). Their stuff is such good quality and is so comfortable. Their jeans feel like jeggings but are actually jeans. Also, for petite ladies like myself, their ankle jeans are a great length. You can also get an additional 15% off with a college ID! Can't beat that! If you're at Old Orchard, you must stop by and check out their sale section. You'll be sure to find some pieces that you'll love with great customer service!

Loft offers decent work-appropriate clothing, and phenomenal sales. One sale might be good, but in…read morea few days, there'll be an even better offer. The sizing on a blouse seemed off. I'm pretty reliably one size, but this blouse seemed super tight. So I brought it in-store and returned it. The store was nicely laid out and the sales associates were super friendly.

My wife went to the store alone and was placed into a dressing room that had no door lock. She had…read more5 separate people attempt to go into the dressing room she was in while trying on different garments.

I've heard great things about A&F from folks recently as they've undergone a glow-up from what it…read morewas when I last shopped there in the early 00s. I didn't want to order anything online when there wasn't a close store to return it to, so I was excited to see this reopen at Old Orchard after the previous store closed ages ago. The sales associates here are friendly and helpful and made my return/exchange process super easy. This isn't the store I remember from back in the day (no hot shirtless guy out front, no overwhelming stench of cologne, and the store is bright enough I can see the clothes). Quality seems pretty decent and at full price things are overpriced, but on sale it's reasonable. I can see why it's gained popularity again in recent years, especially among millennials who grew up with it.

Honestly, the best customer service at any Abercrombie location that I've ever been to. The manager…read morehere is awesome and they are beyond helpful. Customer service like this is so rare nowadays so you really have to acknowledge it whenever you're lucky enough to come across it.

This store is popular. Every random time I have dropped in here, and it's only because I'm with…read morethe wife who is looking for something, it has been pretty dang busy. It's also a bright, airy, and clean store. It's mostly women customers and I have a feeling they know there are some good deals here, and I agree from what I've seen. I don't personally always buy much of anything, but if the timing were right, I've seen some pretty good values on items like socks, luggage, clothing, local sports team wear, household or kitchen knick-knacks, and even coffee if it's on on sale. I'd say it's a good place to drop in on occasionally and putz around and find items you didn't know you needed and at a good price.

dressing room still smells like dead animals and never enough cashiers…read morehave to vote with my dollars will not return

Lovely store, beautiful bags. I usually get my bags from the Coach outlet because their prices and…read moresales are better, but this store is conveniently located at Old Orchard and service is always excellent.

I am visiting from San Francisco, and decided I wanted to purchase the tabby backpack during my…read moretrip in Chicago - All the ladies working there were nice.

I can't say enough about the Redwing shoe and boot store on Harlem in Harwood Heights. I've been…read morebuying Redwings for 45yrs. Moving around I've shopped many. But with the Awesome manager for many years Sylvia, the store is the best. She's friendly works hard and now the business. Her staff is always spot on as a result of being trained bye Sylvia.

I've been going here for work boots for the past 15 years. I usually try to talk to the older and…read morepotentially more seasoned and knowledgeable sales associates. Sam approached me when I walked in the door. He's in his mid-twenties so I quickly looked around to see if anyone else was free. Nobody else was and I'm glad! My feet have changed a little bit over the past year and my go-to boots no longer fit well. I found Sam to be amazingly knowledgeable, extremely patient and genuinely seemed pleased to help. Do yourself a favor and ask for Sam. He is a wise young man, well beyond his years.