I was hoping this spot would be my go to spot for jeans but I bought jeans 3 months ago and just through normal wear and tare they already have a hole in them between the thighs. When I went to ask if they'd exchange they said no. I understand my jeans are used but for jeans to only last three months is not the best quality. Aside, their service is great so if you're looking for a nice pair of jeans for a few occasions, these are good but they are not built to last. read more

Mugsy - Picture of jeans with a hole - Men's Clothing Near Me - Chicago, Illinois

dude, clair & derek rock. cleanest store ever, could eat off the floors. very organized, very considerate employees, excellent experience. read more

Over Priced. We might always want a pair of jeans.Never enough. And we look where we can find the right pair at the right price. I did stop and tried on a pair of Mugsy Jeans. Nice fit. But the price was way too high for me. Instead, I walked over to Levis and both three pair of 501s at the same price I would pay for one (1) pair of Mugsy. Wear the Levis and they do stretch. And last. Even a thrift shop had a pair of Levis for only $10 and they still had the original price tag on them. Good thing I have enough jeans in my dresser. read more

Mugsy jeans are comfortable but pricey. Bought 3 pairs and after 1 wash all had stripes across the front from differential fading. Mugsy said that was the whiskering effect. unacceptable! read more

Mugsy - Men's Clothing Near Me - Chicago, Illinois

I've been looking for a new brand of jeans for the past year after I noticed a steady decline in consistency of fit with a few brands. I heard about Mugsy through a few podcasts I listen to and I'm glad I stopped in. They offer several different fits, all of which have plenty of flex. All the jeans and pants are offered in a wide range of colors as well. One thing that I love about these jeans is the durability so far. I've spent hours riding my bike with them, and they don't show any sign of significant wear and tear. I'm hopeful they continue to hold up! The staff here is great too, they are there for questions but do not follow you around or use any pushy sales tactics. Great value for money, I highly recommend! read more

Right now a 1 star rating until someone gets back to me re order 687331 where the jeans delivered are 1 ano 1/2" shorter than the exact same pair previously ordered. I would like to speak with a human re quality control and sizing. read more

Their products are excellent and customer service, even better. I have purchased many pairs of pants from them, and wear them most days. When I had a zipper break on a pair, the customer service team confirmed my order and promptly replaced them at no charge. The communication was great and I will remain a loyal customer! read more

Diego was exceedingly helpful as I navigated my way through an array of options meant for inflating my ego and showing off a body that hasn't had a drink in over two weeks. Shopping for clothes can be a daunting experience, but his guidance provided a sense of relief as I tried on numerous pants usually worn by individuals who make considerably more money than me. And for those wondering, the fit of their products leans toward a more relaxed, less sucked-in and tapered look. read more

Worst customer service ever!!! They sent the wrong pants in my order and now won't let me know how to return. I emailed them got a reply with questions i answered immediately- nothing back. I texted they wanted pictures, i sent pictures then nothing. My son likes their jeans but they just lost a customer not worth this hassle when it was their mistake. I get things happen and with the holidays approaching but make it right send me the correct jeans and a return voucher so i can send the others back. Very frustrating read more

They used to be in the Northbridge Mall as a pop-up last year and then they finally opened as a B & M (brick and mortar) shop. They have sizes starting from the 26 to 38 (approx.). They only have one type of fit though between a slim and a regular. read more

See all

This store is absolutely magical. My husband and I wandered in because they had some really neat patterned jeans in the window. As we walked in, we were warmly greeted and offered Truly's and Goose Island IPA. The selection is massive and they had tons of sizes. It's been over a decade of struggling to find pants that my husband actually likes. I can't rave enough about their pants. They are structured, yet flexible. The fit is flattering and fantastic. We got jeans, cargos, joggers, and a swimsuit. This is the only place I'll ever go for pants for any dude I know! read more

This store is awesome. Not huge but big enough to get what you need. The sales associate (I forget her name) was so helpful with sizing and grabbing different variations. I've been buying mugsy online for about 3 years and will continue to be loyal based on how comfortable these clothes are. Would absolutely recommend. read more

Absolute worst customer service imaginable. No responses to emails, no responses from text messages, no responses from stores that never pick up the phone. I give the business 3 months before they go out of business. read more

I don't think I've ever written a Yelp review of jeans before. But in this crazy Covid time, there seems to be a first for everything. I discovered Mugsy via a Facebook ad. They promised the world's most comfortable, best looking jeans. I clicked through to their website and I was impressed by their selection and their commitment to quality. I also enjoyed their fun, tongue-in-cheek corporate voice and attitude. It all resonated with me and prompted me to buy a pair of their dark blue Lake Shores. After all, for $98 (which includes free shipping), what did I have to lose, right? My jeans arrived a few weeks later. And I must concede, the jeans looked and fir great. The denim was quality, and I liked the elastic waistline (which gives you some generous wiggle room especially if you're in between weights and pant sizes). I was totally pleased with my purchase, with the exception of one thing - the jeans really smelled like formaldehyde. Not just a little bit. Like A LOT. I figured this had something to do with the packaging. No big deal, I thought. I'll just wash them and then air dry them outside. So I tried that, and unfortunately they still smelled just as rank. I decided to Google ways to remove the odor from new jeans. One way was to put them in the freezer overnight. Apparently, that would kill the stench. Unfortunately, that didn't work either. I then referred to Mugsy website for some advice, and they recommended airing the pants outside for a week. Wow - a whole week? That seems like a long time. The other solution was to rewash the jeans in white vinegar or baking soda. And if that didn't work, the website suggested that I "wear them normally outside and run errands in them as much as possible. Your natural smell will take over the jeans by then!" Um... ok. I've never had to so much prep work before for a pair of pants. Then I started reading the Comments section on the Mugsy website, and I saw that many other folks had experienced the same smelly problem (which is not a good sign). Long story short - I love the look and feel of my jeans, but I just can't stand the smell of them. Plus, the nasty chemical odor is now rubbing off on other clothes in my closet. Not sure if this is common with all their clothes, or if I just received a bad shipment. I'm going to try washing them again with white vinegar to see if that fixes the problem. If it doesn't, I'll have no choice but to return them. Bummer. read more

Had an excellent in store Saturday experience, 2 guys working there were super cool and helpful. Offered a beer too! Mugsy makes their own jean, fit not for everyone but def for me. Also asked about shorts, they brought some out as they didnt yet have all spring clothes out in January. Ran out of time to try on shirts, but gr8 place, small local retail, go give them ur visit. Very reasonable prices as well. Definition of small local retail! read more

Really really cool store. I had a great interaction with the guy in there. I cannot say enough about how nice and helpful he was.

This company has the WORST customer service I have ever dealt with! I ordered 2 pairs of slacks one month ago! They are clearly lost and I have gotten a complete run around via email from your customer service! I have requested a phone # to talk to a human being and have gotten NO RESPONSE ! I will NEVER purchase from them again !!! read more

I placed an order nearly four weeks ago for three pairs of jeans. The order never arrived. Mikala was very helpful initially and offered to "overnight" three new pairs of jeans after assuming the original order was lost, and represented the Thursday before Labor Day that the jeans would arrive on Tuesday. The jeans did nor arrive; the tracking number showed that they never even shipped. A week after the second time they were supposed to arrive, they still have not even been shipped according to tracking. The company says they cannot refund my money until I receive the jeans, and blames the warehouse. But the jeans have not even shipped. I want a refund. Worst experience ever. I will never buy from this company. Out a lot of money, and no jeans. Never ever again. read more

I took my friend shopping here to grab some good quality staples. Diego was incredibly helpful. Will definitely be going back!

Nice material, but fit was not as expected. Ordered a size down and waist was still too big. The stretch is good so they should have been tighter through the thigh. Butt fit is also not cut right. Not for 100 bucks. Waiting for the response to the easy return claim. read more

Most comfortable jeans ever! I visit the store and find the perfect fit every time. Great product and service.

The jeans were not for me. Thats not the issue at all. Im sure they are great for those who like the fit. WHATS COMPLETLY WRONG IS THE TIME IT IS TAKING FOR THEM TO RETURN THE MONEY. This is a perfect example of a company being run like a ponzi. They don't have enough cash on hand and once you pay your money for the jeans that money is already gone. So you'll wait and rot before you get your refund. Bad bad bad! read more

Absolutely love this location! I have multiple pairs of Mugsy Jeans and was so excited when I saw this store on Armitage. The staff is extremely helpful and their jeans really did change my life. They created such a safe and fun environment to shop! Will definitely be back soon. read more