During this time of the year, I used to be so frustrated with Kohl's. It's always seemed…read moreunderstaffed, and you would have to wait in the longest line to check out. However, I believe that has all changed. My last few experiences during and not during the holiday season, have been delightful. Whether I have had a return or a purchase, I have been able to get in and get out. I believe the self check out has truly helped Get the lines through efficiently. I'm not a big fan of self checkouts however these work for Kohl's.

Most items I was interested in had no prices. There was never an employee around to ask. I was…read moreinterested in baby cameras/monitors and there were plenty to choose from but only had prices listed on a few. I picked up a $ 9.99 rattler which was on baby register list . Got to self check out that only takes credit cards. It said declined on card which made no sense. I tried again and it kept showing waiting on approval ....for about 5 min till I pulled card out. Not one employee in sight. After over 10 min. I Walked around to the one single register with a cashier to ask if it will finally clear out on my credit card and she said it would. I asked if I she could just check out my 1 item with cash. she said I would but I have to go around and wait in back of line. I expressed that I had already been waiting and some lady who was checking out the whole time at self check in another area, loudly told me "if you want to be checked out you have to go get in back of line". I decided to try self again on different register and card. Same thing. Same lady kept loudly & rudely telling me how to do it & that I didn't do it like she told me. I told her that I don't work there so why is she being so rude. She said I was the rude one & she is off the clock & that I should be glad I was getting free help. I wasn't aware that I was suppose to pay for service to check myself out. She said everything so loud & with such a condescending tone that I was very embarrassed. On the clock or off, employees should be respectable to the customers. I have had to self check at most stores. There's usually an assistant in the area to assist in any problems as needed. In fact I used the same card at Hobby Lobby self check 30 min later, no problem. My purchase of a $9.99 baby rattler experience at this store was not good. Other items I had planned to purchase off my Great Grandbabys "Baby List" such as the monitor camera, stroller, etc. will be purchased elsewhere. As far as the off duty condescending woman, it looked like she needs some training in customer service.

I was getting married and wanted to rent suits for my groomsmen…read more This was the place to go! The suits looked sharp on all of the men. The ordering, measuring, and pick up went without any issues. Some people were from out of town and had no problems as well. Thanks!

We've shopped off and on at this location. First time for me was purchasing a high school…read moregraduation suit for my son. I was pleased years ago. Needed a birthday gift for my hubby. Store well stocked and organized . Not many patrons but I didn't feel like searching for the perfect item. So, the infamous gift card does the trick! Salesman laughed with me (not at me) when he saw the look on my face after going through racks and racks.

Great service and they have great sales, so the value of Macy's is great. Very attentive workers in…read moreIntimates and ladies dresses.

Short: Ordered furniture at end of December 2020- now being…read moretold August 24, 2021. 8 MONTHS waiting on furniture. Details: Ordered a sectional a the end of December. We were told by the Macy's sales associate that it would be a while before it arrived- maybe April or May. Received an email in February from Macy's stating they would let me know when my furniture was in the warehouse. Seems like all is moving along & would arrive about April/May...the same time we were told by the Macy's associate at time of order because expected delivery times is often a deciding factor when people are purchasing furniture. At the end of April- I decided to check in on my order and was told the order was now expected at the end of August. Eight months waiting on furniture!? We expected a delay of about 3 maybe even 4 months due to COVID, but after being told April/May and then doubling the wait time without a word is BAD BUSINESS. Was sooo happy to find a sectional big enough for our family & within budget, however, this ordeal is Definitely leaving a very bad taste for Macy's. In fact- after we get our furniture, hopefully in August- this will be the last thing we ever buy here (if they don't go out of business first). Especially after being told we lose the deposit if we cancel our order. If we find a couch we like that's deliverable before August, it will be worth the loss or small claims court (I got time) or the CC bank will eat it, and Macy's can stick the couch you know where. It will be in stock for the next sucker. More informative updates and more accurate estimations of delivery time from sales associates on our furniture would've avoided this. We ordered this based on an April/May delivery- NOT August.

The salesperson was very helpful in finding a couple of items that were out of stock and ordering…read morethem for us.

received a email with Olympic hat and shirts went to the store only to find out that they didn't…read morehave any was told that I would have to order it online would of been nice if that would have been stated it would have saved me a 30 minute drive

I saw the store sign and wanted to check it out. The door was locked and I was buzzed in. Then…read morewhile looking at the overpriced merchandise I was watched by an employee who stayed withing 3 feet of where I was the entire 5min I was there. She spoke to me and answered my questions and was customer service friendly but did not allow me to shop independently. I was dressed in a professional manner and had no where to conceal anything and had no intention of stealing. I felt disgusted, disrespected and targeted as i was the only shopper in the store. I left and will not return.

I got some fantastic bargains! I wanted some new clothes for a new job and planned to stop at a few…read moreplaces. Only needed to stop here. Ended up with 4 pants and 6 shirts for $117. All name brand. Can't beat that!

i used to go here all the time, and i've never had a bad experience with a worker. they're very…read moreorganized and efficient, and the store never looks dirty. Plato's, in general, has gotten a lot more littered with unsustainable fast fashion brands like SHEIN which Plato's encourages, but that's a problem with the company and not the employees or location. if you're looking for trendy secondhand clothes, especially for teen girls, this is a great option!

POOR CUSTOMER SERVICE!! Dillards.com does not do EXCHANGES…read more You have to repurchase and pay an additional shipping fee if the item is not available in store

I went to Dillard's to purchase a bottle of Aqua di Gio that I have been wearing for over 20 years…read more There were three sales ladies standing there and I told them what I wanted. They pulled up a box and rang it up for 110.00 plus tax. I opened it the next day and sprayed a small amount and knew immediately this isn't what I have been wearing for over 20 years. It had a rotten smell to it. It is so nasty, I don't know what to do as I can't wear this cologne. I've wasted all this money. It's depressing! Also, the same day, I went to the Calvin Klein underwear section and every pair of underwear was 40% off. Actually they had raised the price and then put the 40% off. Anyway I found a box my size and took it to pay for it and the man told me those aren't on sale just selected styles. I told him all CK's are on sale and he went over and started looking around like he's confused doing drama at the underwear rack. He stated "he would override and give it to me for sale price." What a joke. The last three time I have been in that store, I was the only customer in the place. Something needs to change period.