I have been to a lot of these stores lately and this one had a decent amount of inventory but it…read morewas scattered about and not displayed nicely. There were a lot of boxes missing the product inside. I did find one Glossier brow product to buy but when I went to the checkout it was about 10-12 deep and I didn't want to wait in the line so I left without purchasing.

This store is a dangerous place to go. The psrking lot is…read morenot cleared several days after the snow storm. You can't even walk on it. Another failure of the very bad managment in that store and at the corporate level. Lucky no one has fallen down.

POOR CUSTOMER SERVICE!! Dillards.com does not do EXCHANGES…read more You have to repurchase and pay an additional shipping fee if the item is not available in store

I went to Dillard's to purchase a bottle of Aqua di Gio that I have been wearing for over 20 years…read more There were three sales ladies standing there and I told them what I wanted. They pulled up a box and rang it up for 110.00 plus tax. I opened it the next day and sprayed a small amount and knew immediately this isn't what I have been wearing for over 20 years. It had a rotten smell to it. It is so nasty, I don't know what to do as I can't wear this cologne. I've wasted all this money. It's depressing! Also, the same day, I went to the Calvin Klein underwear section and every pair of underwear was 40% off. Actually they had raised the price and then put the 40% off. Anyway I found a box my size and took it to pay for it and the man told me those aren't on sale just selected styles. I told him all CK's are on sale and he went over and started looking around like he's confused doing drama at the underwear rack. He stated "he would override and give it to me for sale price." What a joke. The last three time I have been in that store, I was the only customer in the place. Something needs to change period.

Store is fine. Found what I needed at a great price. Problem is the cashier spent 10 minutes…read moretalking to a customer. Do your catching up after hours. Very rude!

Miss going to big lots. Plan to go soon. I like the deals. Need to see adds. Purchased furniture in…read morethe past. Love extra home accent

The worst! Workers are terribly rude and there's no respect for customers at all. If anything…read morehappens inside of the store they do not take responsibility of it at all, . Not a safe place

Steer clear of this place! I need to do a return and only one cashier on duty waited over 20…read moreminutes to return one pair of jeans! I pity the poor cashier/manager. Shame on this company

I am a big fan of Kohl's. They have a rather large selection of quality clothes and housewares…read more Their prices are competitive with other retailers and often times you can get some really great deals. I've never been dissatisfied with the quality of clothes Kohl's offers. The associates here are usually pretty helpful too. You can beat that value.

Most items I was interested in had no prices. There was never an employee around to ask. I was…read moreinterested in baby cameras/monitors and there were plenty to choose from but only had prices listed on a few. I picked up a $ 9.99 rattler which was on baby register list . Got to self check out that only takes credit cards. It said declined on card which made no sense. I tried again and it kept showing waiting on approval ....for about 5 min till I pulled card out. Not one employee in sight. After over 10 min. I Walked around to the one single register with a cashier to ask if it will finally clear out on my credit card and she said it would. I asked if I she could just check out my 1 item with cash. she said I would but I have to go around and wait in back of line. I expressed that I had already been waiting and some lady who was checking out the whole time at self check in another area, loudly told me "if you want to be checked out you have to go get in back of line". I decided to try self again on different register and card. Same thing. Same lady kept loudly & rudely telling me how to do it & that I didn't do it like she told me. I told her that I don't work there so why is she being so rude. She said I was the rude one & she is off the clock & that I should be glad I was getting free help. I wasn't aware that I was suppose to pay for service to check myself out. She said everything so loud & with such a condescending tone that I was very embarrassed. On the clock or off, employees should be respectable to the customers. I have had to self check at most stores. There's usually an assistant in the area to assist in any problems as needed. In fact I used the same card at Hobby Lobby self check 30 min later, no problem. My purchase of a $9.99 baby rattler experience at this store was not good. Other items I had planned to purchase off my Great Grandbabys "Baby List" such as the monitor camera, stroller, etc. will be purchased elsewhere. As far as the off duty condescending woman, it looked like she needs some training in customer service.

Great styles and great prices! JCPENNEY still offers a lot of the hippest fashions at affordable…read moreprices. Their founder, James Cash Penney started this department store chain many years ago. The chain has seen many changes. The one constant has been the good deals that you will find at Penney's. If you can't find it in the store, order it online and have it shipped to the store for free.

Terrible process to check out...couldn't find an employee for assistance. Consolidating all…read morecheckers to the back is just inefficient. Avoid this place like the plague...order online and have it delivered to your home.

I didn't find the store dirty at all but I never went to the restroom. I thought it was pretty well…read moreorganized considering how much merchandise is in here. I left with Stanley replacement straws, a pair of Nike socks, and 2 DSG tank tops. Great prices! I'll be back!

When there's great deals it's a win but not once BUT twice now they've forgotten to take off the…read moresecurity tag it's super frustrating

I come to Swansea location on occasion. It's better parking than Shilo. Much better selections…read moretoo. Shilo usually is out on certain things. I use the target cartwheel app for deals.

This location is going downhill. The location is short staffed and the staff working is clearly…read moreover worked. The check out lines are always long. I pressed the help button in self checkout and no one came. The door alerted when I was leaving at my last visit, and no one came to make sure that I didn't leave any clothing tags on my items or anything. It was so odd. I waited at the door, walked back in the store, and then alerted the door again to get staff's attention. No one ever came and after a while of waiting at the door, I left. I walked slowly to my car with my full receipt in my hand just in case. No one ever came.