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Dillard's

2.6 (11 reviews)
Open • 11:00 am - 8:00 pm

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Macy's

Macy's

(20 reviews)

$$

Great service and they have great sales, so the value of Macy's is great. Very attentive workers in…read moreIntimates and ladies dresses.

Short: Ordered furniture at end of December 2020- now being…read moretold August 24, 2021. 8 MONTHS waiting on furniture. Details: Ordered a sectional a the end of December. We were told by the Macy's sales associate that it would be a while before it arrived- maybe April or May. Received an email in February from Macy's stating they would let me know when my furniture was in the warehouse. Seems like all is moving along & would arrive about April/May...the same time we were told by the Macy's associate at time of order because expected delivery times is often a deciding factor when people are purchasing furniture. At the end of April- I decided to check in on my order and was told the order was now expected at the end of August. Eight months waiting on furniture!? We expected a delay of about 3 maybe even 4 months due to COVID, but after being told April/May and then doubling the wait time without a word is BAD BUSINESS. Was sooo happy to find a sectional big enough for our family & within budget, however, this ordeal is Definitely leaving a very bad taste for Macy's. In fact- after we get our furniture, hopefully in August- this will be the last thing we ever buy here (if they don't go out of business first). Especially after being told we lose the deposit if we cancel our order. If we find a couch we like that's deliverable before August, it will be worth the loss or small claims court (I got time) or the CC bank will eat it, and Macy's can stick the couch you know where. It will be in stock for the next sucker. More informative updates and more accurate estimations of delivery time from sales associates on our furniture would've avoided this. We ordered this based on an April/May delivery- NOT August.

Dillard's - deptstores - Updated May 2026

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