Called and reserved 6 6"x6x16' posts. I was told they were waiting for me. Went home early from…read morework, and hooked up my trailer. Went there and they sold them. I got the usual sorry. Yeah, me to, for taking off time from work, wasting time and diesel. I could have used this time to go watch my son play baseball. It was a better business before Ace got involved.

This is a smaller hardware store but they have always had anything I needed. No need to go to the…read morebig box store when you can help a local business. They are extremely customer oriented and do an amazing job of helping when needed. First class all the way!

I have found M&M to be one of the best building supply stores anywhere. They always have great…read morelumber and almost anything else you could be looking for and their service is outstanding. You can't go wrong with M&M.

So far I've found almost everything I've needed doing my fixer-up projects. The selection of…read morehardware store items exceeds the normal Ace hardware store. The prices are also great.

Marty @ the front is THE best. Like, seriously. She's always looking out for the customer and I…read morelove that. This rural hardware store / farm supply is staffed by friendly, helpful people, has the ACE merch, but also straw and hay and all those kinds of things you need for your larger animals. I have a potbelly pig and this is where I buy her bedding. I've also bought supplies for my bunny and various tools here over the years. G&G is a little out of the way for my day-to-day needs, but when I do stop here I feel like I'm supporting local business, and that feels good.

It's looks small from the outside but don't be fooled. You can probably find what you're looking…read morefor here. Great staff, too. My wife and I sometimes come here for romantic visits up and down the aisles, looking at goods. Come here before Home Depot and Lowe's... shop small, shop local!

I went in for a fishing license and sat behind someone at the window for almost 15 minuets. I…read morepatiently waited for them to finish about "people who have died and what they bought at the store that day". Once I was finally recognized, she informed me it'd be $48 for a fishing license, which I only had $43. She suggested I buy something from the store and get $5 cash back, then I'd be able to buy the fishing license. I thought, that's a great idea, I'll go buy something small and this will all get taken care of. I found something small to buy and would give me some cash back. I go to pay for it, tell the cashier that I need cash back, then he runs my card as credit. I say "actually I need that run as debit, I need cash back remember?" he replies, "oh, well, your card isnt setup as debit" I say, " you mean the one I have in my hand that says DEBIT on the front?" his answer: "Yes. That card isnt set up to be run as debit" I ask "so what can be done now?" to which he says back, "have a great day, oh and you can get the fishing licenses online" I'd rather be kicked in the head by a mule than go back to that store. I'd rather drive my rusty ol' pick up truck into a Crisco factory at full speed and die in a grease fire, than go back to Harrows Home Center. If it were up to me, if I were given an option, I'd drive my boat into the middle of the Chesapeake Bay, drill a hold in the hull and sink to the bottom while cursing the ground that Harrows built on. They say time is a great healer, I say I cannot look forward enough to the day that Harrows is closed.

Great local hardware store...have just about everything at pretty resonable prices for an off the…read morebeaten path hardware store. The people though...VERY helpful and nice

I have visited this Ace numerous times. I find it unbelievable that they never have restrooms open…read more As a large company you need to offer Facilities to your customers.

From the owner: With five locations. there's a Horn's Ace Hardware right around the corner. read more

My go-to place for difficult hardware needs They usually…read morehave hard-to-find items Xxxxxxxxxxxxxxxxx

Paul - saved the day when I tried to re-key my lock and springs went flying! IDK how he does it!…read moreBut he performed a miracle. Thanks Paul and Ace Hardware! FYI - Ace is the place!

It's a huge hardware store. The people who work there are so helpful to help you find what you…read morewant. They are knowledgeable. I would definitely go back.

Very friendly and helpful. Would have had to order what I needed but was not reluctant to send me…read moreto his competition since he did not have. I am now not reluctant to go to Cheriton Hardware first.

Worst customer service I have ever experienced. I took a snowblower in for repair on January 28th…read more I was told that it would take 3-4 weeks. It's now been over 11 weeks and I'm still waiting. They never bothered to inform me that they might be running behind. I could understand that. The only way I could secure the repair status was to physically go to the repair desk. Their first excuse was my snowblower work order was put behind generators that came in after my snowblower. The response I got was "well, it didn't snow"....Well I don't think we lost power. When I visited the store recently to check the status I was told that NOW, my snowblower repair is behind lawn mowers that came in weeks after my snowblower. Unbelievable. I guess if I wait long enough, my work order will be superseded by leaf blowers. Unacceptable customer service. If I could give them zero stars, I would.

They sold my elderly father a brand new lawnmower and when it had electrical problems within 90…read moredays of purchase they were practically impossible to work with. They even presented me with a bill despite it being under warrant.

Selection of any other Lowe's. HOWEVER, horrible customer service. I mean associates walked past me…read morewhen you are loading ply wood, concrete, and shingles. All heavy things. Not once did they help me. They walk by on their phones, it's not like they were doing anything. The general Lowe's customer service experience across Lowe's is a problem. I mean you then ask for help and now I'm the burden?? Like you are on the clock. Managers need to get on this. This is sad. Also there are a lack of available dry wall carts and flat carts.

Hopefully this is the Poor Boys that was contracted out through Lowe's. I hate to leave a bad…read morereview for the wrong company. Here goes....I purchased an exterior back door, accent window above the door and storm door from Lowe's. Poor Boys came out for the job. First issue the door leaked inside my home. They came out said there was no corking. Second issue, the storm door screen defected. They replaced the storm door. Now the storm door leaked. They came out again, said installer didn't cork around the door. Third issue which prompted me to leave this review, the exterior door sticks and I have to really push on it to open. Poor Boys came out yet again, made adjustments but ultimately said the reason for the sticking is the type of door I selected and the way the sun beams makes the door swell. Ok....so I guess I just have to live with it. But wait, there's more. My neighbor also had an exterior door installed and I noticed that the hinges were carved out on her door. Mine were not. SMH. By the time I realized this my warranty was expired. I still reached out to Lowe's who agreed to have the installer come back. The installer stood me up again. Oh, I forgot to mention through out this whole process Poor Boys stood me up 3 times. 3 times I took off from work. So this last time they were supposed to come out, they gave me 2 time frames. So, naturally I waited until 2:30. Lowes called back and said they came at 3:00. But also said that cutting the hinges on the door is not part of the installation!!!! OMG!!!!! That's probably why my door sticks. I WOULD NEVER GET ANY MORE WORK DONE THROUGH LOWE'S, IF THEY ARE SENDING POOR BOYS. ALSO, THEY CHANGED THEIR NAME TO HOME INSTALLATION EXPERTS. BE WARE!!