CUSTOMERS BEWARE!! ! These sales and shop guys are really slick. I happened to not be anywhere in…read morethe neighborhood when i intentionally entered the shop, and everyone of those employees in there answered all my questions promptly and professionally ,and did nothing to prevent me from dropping a bunch of money on things I may or not have needed.. I have never been able to get out of there without them taking my money for whatever reason(s). Be careful!- all of those guys are slick. If you're looking for a particular part for a particular "platform", usually don't have it. THEY HAVE MANY OF THEM- and usually from different manufacturers. If they happen to not have specific parts, they can probably get it. There have been times when I would drop things off to have one of many of the services they do, and they would have it completed before my next payday. What an inconvenience in funding that has been for me. My only other complaint is their services, Ive used, are done professionally and leave no room for complaints. ALL Complaints aside- my hat's off to THE TACTICOOL TEAM. I've been very pleased with the sales and service. Thank You

BUYER BEWARE! Employees are okay. Owner is not. I attempted to make a purchase and apply a small…read morestore credit, in my name, and verified by the store manager. The owner refused. Called me yelling using foul language and wouldn't allow me to talk. I told him to just forget it. He replied, "I am going to forget it. I'm tired of this s#*t" and hung up. This just confirms that conflicts are common and also confirms Tacticool's substandard reputation. Very unprofessional and a bad business. The credit isn't worth the fight. He can have it. Any rebuttal of this statement is simply not the truth. Find someone else. There are plenty of good ones out there.

So, I drive by this shop sometimes on my way home from work. I have never stopped because I had…read morebeen turned off by the numerous negative reviews, but for whatever reason I stopped by today. I'm glad I did. First of all, there is a sign on the door that clearly states that guns ARE allowed in the store. When I asked about the reviews I was told the original no guns policy was directed towards people who were perhaps carrying in antiques etc for the gunsmith and may need to be reminded to check their guns. The employees informed me this was never intended for legal carry weapons. They also informed me that concealed carry courses are even taught on the premises. The shop is very well organized and carries everything from tools to firearms. I was greeted by the two ladies working the counter when I walked in and was immediately asked if I needed any help with anything. I chose to browse, but when the employees saw me looking at the handgun rack behind the counter they immediately came to me offering assistance and allowed me to ask several questions and handle multiple firearms. I asked about a certain ammo and was informed they did not carry it, but was told it could and would be ordered and I left my number for pick up at a later date. Prices seem fair and the selection was surprisingly good given the location, which I thought would be sparse at best. I'm not sure how so many people rate this place poorly, but I will be a return patron in the future.

One of the worst "Outdoor" shops I've ever had the displeasure of walking into. Poor management &…read morepoorer customer service. Employees are typical arrogant good-ol-boys that think they know what they're talking about (even when they're hysterically incorrect) and seem to enjoy speaking down to customers to puff up their already inflated egos. No clue how they've stayed in business.

Been doing business with these folks for over a year now. Excellent employees, very professional…read moreand friendly. They have always come through for my loan needs and been more than fair with loans and purchases I have made. Great selection of tools, electronics, firearms, accessories, coins, collectables with a knowledgeable staff. They have great hours, accommodates people's needs when most places are closed. Don't even second guess yourself, head to Treasure Chest Pawn.

Great place. Very professional exchange. Wide variety of selection at reasonable prices. Highly…read morerecommended.

spent some time with the in house gunsmith, Ace, very knowledgable and capable craftsman. I would…read morefeel confident leaving any of my guns with him to fix if needed. Great gun shop where I've purchased a majority of my firearms and spend most of my range time at.

Great place, low key knowledgeable people If they don't have…read moreit (which is rare) They can get it

A great place to visit and learn about Colonial America gunmaking and repair…read more Colonial Williamsburg is a wonderful place to visit that really brings American history to life. It offers visitors a unique glimpse into 18th-century America with real shops, people dressed in period costumes and buildings maintained as they would be in Colonial times. Located in Williamsburg, Virginia, this living history museum spans over 300 acres and includes restored buildings, interactive exhibits, and costumed interpreters. I would recommend starting your experience at the Colonial Williamsburg Visitor Center but you can go directly to the city where there is plenty of parking in parking garages along the outer streets. You can see lots of different working places in the city like the Gunsmith. It is located in a building just south of the Capitol Building at the end of the Duke of Gloucester Street. The entrance is on the west side of the building and up a few steps. You enter into a small room with a counter that has a gun and pieces on it. The gunsmith was clearly knowledgeable about his craft. He allowed visitors to pick up and examine the pieces on the counter while he explained the history and their shop's capability during the period. One challenge with this shop is the small entry room but even with that this is definitely a shop that you should visit for the history and the knowledge that it offers.

AWESOME gun shop. Engraving and gunsmithing services are top-notch, and they have a good inventory…read moreon hand. They also have a Silencer Shop kiosk for NFA services

Just stopped in to look for a holster and Josh was very helpful with answering questions my…read morechildren had with the knives and was very patient with me while I made a choice on a new firearm.

I have been a longtime, loyal customer to this establishment. I recently purchased a firearm from…read morethem and was met with utter silence and scowls. The staff and ownership are rude and ignored me like I wasn't even in the store. Not even a simple acknowledgement or can I help you. Also they are selling the same inventory used/new for the same price on certain firearms. Thats a real bait and switch to a novice buyer! Price gouging has been apparent for a while here. They will lowball you on any trades or firearms you sell! This was my last call and won't ever help support this establishment again! Good luck surviving with the new laws coming in place July 1st. With the work ethic and customer service your displaying it'll be no time before you close your doors. I'd give you less than 1 star if I could.