Very nice store with helpful and friendly staff. Big selection of guns, parts and ammo.read more

They treat me like family and the section for rifles and hand guns. They are well versed in the…read moreoperation of the guns they sell.

While visiting my sister in Newport News, I had one errand of relative importance to take care of…read more She had inherited an Sig Sauer and wanted to gift it to her nephew (my son), who was a responsible gun owner and wanted the transfer to be legal in both Virginia and Pennsylvania. Quartermaster Police Supply knew exactly what to do. After greeting us warmly, and listening to our request, the two young women both got involved and worked as an efficient team. Madison Huber, and her colleague, explained what had to be done and pulled out the paperwork while asking for the required information. They completed it quickly, including to which "ffl" - federal firearms license - facility the 9mm should be shipped. We were advised QPS used UPS for transport and that the package would leave Tuesday and arrive the next day. The deed was accomplished for $40, which seemed reasonable. Madison was second or third generation family of the original owners of Quartermaster, and her knowledge and comfort in the shop was manifest , as was the skill of her partner. Five Gold Badges

All route very helpful. They seem to be able to help people in an orderly fashion, very…read moreconscientious of their job. The fact that they're working with handguns and rifles, personable funny and very knowledgeable. I would highly recommend them to my friends

CUSTOMERS BEWARE!! ! These sales and shop guys are really slick. I happened to not be anywhere in…read morethe neighborhood when i intentionally entered the shop, and everyone of those employees in there answered all my questions promptly and professionally ,and did nothing to prevent me from dropping a bunch of money on things I may or not have needed.. I have never been able to get out of there without them taking my money for whatever reason(s). Be careful!- all of those guys are slick. If you're looking for a particular part for a particular "platform", usually don't have it. THEY HAVE MANY OF THEM- and usually from different manufacturers. If they happen to not have specific parts, they can probably get it. There have been times when I would drop things off to have one of many of the services they do, and they would have it completed before my next payday. What an inconvenience in funding that has been for me. My only other complaint is their services, Ive used, are done professionally and leave no room for complaints. ALL Complaints aside- my hat's off to THE TACTICOOL TEAM. I've been very pleased with the sales and service. Thank You

BUYER BEWARE! Employees are okay. Owner is not. I attempted to make a purchase and apply a small…read morestore credit, in my name, and verified by the store manager. The owner refused. Called me yelling using foul language and wouldn't allow me to talk. I told him to just forget it. He replied, "I am going to forget it. I'm tired of this s#*t" and hung up. This just confirms that conflicts are common and also confirms Tacticool's substandard reputation. Very unprofessional and a bad business. The credit isn't worth the fight. He can have it. Any rebuttal of this statement is simply not the truth. Find someone else. There are plenty of good ones out there.

Hands down this place paid me the most for my broken gold chains and old silver coins I had. I…read morewent to 13 different locations in Yorktown, Newport News, Hampton, Williamsburg, Virginia Beach, and Norfolk. This place was the ONLY truly honest gold buyer I encountered. First, I gave them a bad of some of what I had, and went through the routine with them. A couple of acid tests, then throw it on the scale in groups. He came up with a price, but asked me first if I had a price in mind. I came clean, and when I told them I went other places to check it out he told me a price first, then he asked what the highest was I was offered. The quote I was given was more than what the other places offered, then they gave me extra money on top of that! They took the time to explain why they were able to do that, and by the time I left out of there I felt like I not only had a wonderful experience but actually gained useful knowledge in the industry! I will never find a place this honest in the gold/silver market, and I would highly recommend Yorktown Trading Post to everyone out there!

Family owned business thats been in Merchant Square since 1919!. Has a lovely selection of anything…read moreWillamsburg inside the store. Lots of great discounted clothing as well.

A store full of trinkets, souvenirs and gifts. They have just about anything. The staff was…read morefriendly when we were shopping. They had a lot of educational items especially in regards to presidents. They had shirts, sweaters ect. Lots of typos as well Pricing was reasonable especially for being in Williamsburg.

Nicely organized and clean facility. I went to shoot with my brother. He has a membership here…read more which helps get priority booking for range time. It gets quite busy! I did not know they have an archery range here!! Otherwise, I might have invested in a compound bow years ago! Check-in was easy. I had to fill out a waiver since it was my first time shooting here at this range. You just go to the kiosks to the far left of the check-in counter. Be sure to have your Driver's license/ID with you because you will need it to type in the number when you check into the kiosk for the waiver. Plus you will need to turn it in at the check-in desk while you're in the range. You must have safety glasses and ear protection before entering the range. If you don't own any you can purchase safety glasses for $4. My brother loaned me his ear protection and he brought his own guns and ammo. You can purchase from a variety of targets that are against the wall to the right of the counters. Just state which number to the staff. They will give you a stapler to attach to the board in the range. Holy cow! Gunfire can get EXTREMELY LOUD and jolting in there depending upon who is firing what in there. Some dude was firing a weapon that felt like it shook the range and jolted my body. My brother told me what it was they were firing but I forgot. Me and this teenager laughed and looked at each other because MY GAWD, the sound and pressure of that weapon felt like a sonic boom. LOL. They have staff inside the range to change out the back boards if needed and to sweep up the shells to prevent tripping as well. Restrooms are available as well with many multiple stalls and were very clean.

I cannot recommend this place enough!…read more I came in with a history of gun violence & this visit was to overcome my fear of guns. The check in process was very easy to navigate and the team members were very helpful. Jake helped me get set up at the desk & he assured me that the safety person in the range would be helpful too. It's clear that safety is a top priority here. They require you to wear hearing & eye protection before you enter the range room! I entered the range room & was initially shaken & tearful so I stepped out, wiped my tears & then entered again. John helped me slowly ease up to the bay & walked me through all the safety basics of the gun. He helped me grip it correctly and get a feel of it before the mag was even loaded. He imitated what the kick would feel like. Once I was comfortable with just holding it, he showed me how to load the bullets. I was shaken & nervous between each step but he was calm, reassuring, & patient with me. I eventually loaded the mag & did one shot. From there, my confidence built. Overall, I would recommend this gun range to any & everyone. As a woman who came here alone to face my fears, I feel accomplished & empowered. Huge shoutout to John for his patience, kindness & cute smile. To anyone out there debating:DO IT, even if you do it scared & with tears in your eyes!

I bought a 1911 here and was pleased with the customer service. They're helpful and make the…read moreprocess easy. Kelly provides great customer service and is very friendly. They make beautiful custom made holsters to your specifications. Made by Grady. My experience isn't based on a pawn. This is pretty much my gun store. They have a 4 lane shooting range. The waiting period isn't too long to get on the range, but it can get packed during peak hours (after 5). You can also get your gun smith services done here as well. Definitely a must go to store for your gun needs. As far as what I saw of pawned items, the selection isn't very impressive.

Very disappointing experience. I approached the counter and was met with an unnecessarily rude and…read moreagitated young Black male employee who was working Saturday. When I calmly asked why he was speaking to me that way, rather than having a professional conversation, he simply told me to leave. In a business involving firearms and public interaction, employees should be able to remain composed and handle disagreements professionally. I don't know if this reflects the company's customer-service standards or just this individual, but either way, the experience was unacceptable.

Great staff, always helpful. Great for ammo, surplus, mags and weapons…read more Quick service, great selection.

Never say anything to these people they Low ball and try to take advantage of people. liberty…read moreHopewell pawn and loan. treat customers as if they're bothering or disturbing them by asking questions. They lowball you then get an attitude and act like your products aren't worth anything. Had $300 in retail value in the items that I brought. He asked what I was trying to get I said 125. which I know it's kinda high, but everybody knows you start high. He offered me $40 I said 75 he says the most I'll give you is 60. So he offered a 6th of the retail value. He couldn't even give me 75 when resale value is at least half of retail value so he would double his money. At 75$ brand new items. Which would be easy to get half of retail. So doubling his money wasn't good enough he had to have 15 more dollars.

Chris is great - very helpful and knowledgeable. Glad I stumbled upon this place. Looking forward…read moreto having them in there new location.