Hmm not good. I won a prize of two items of cosmetics from French Entree magazine which I had purchased. They had been placed in a rather flimsy envelope and when it arrived the package had been damaged (with a note from Royal Mail stating it had been found open) and one of the items was missing. I phoned French Entree magazine and a rather prissy sounding young woman blamed it all on Royal Mail and refused to replace the item. I also wrote to the editor of the magazine enclosing the damaged envelope and never received a reply. Stranger things have happened than Royal Mail staff stealing contents but I do not always jump to that conclusion and these items should have been placed in a sturdy jiffy bag by French Entree Magazine like all other promoters do when sending out bulky prizes. read more