I used this O2 Store yesterday and was very impressed with the service. I am a technoplonker, somewhat old, and suffer severe anxiety issues that can be overwhelming. Kat was an angel, patiently and efficiently steering me through the decision making process, and setting up my new phone, transferring everything from the old one (that had unexpectedly gone into its death throes).
I had been dreading the whole experience, especially as I am useless at doing setups on a new device etc, and Kat removed all that angst for me. There was also a very pleasant lady who did the 'meet and greet'. All in all, I cannot fault the store or its staff, and was particularly impressed with Kat, her expertise, and patient and pleasant manner in dealing with a very stressed me!
So thank you Kat, and O2 Broadmead! read more