The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

I did a lot of research before finding a contractor to help us with our Master Bathroom remodel. I…read morehad a mediocre experience with our upstairs bathroom remodel and wanted to do it right this time. I saw Daniel and his company, TruBlue of Allen, got great reviews everywhere I looked so I reached out. He agreed to meet me the next day and came and always had a smile on his face and a "can-do" attitude. He showed confidence and I could tell he has done this many times. We agreed on his very reasonable estimate and the project began! I wanted to completely remove our existing shower and tub and make the tub are our new shower and the previous shower would become a an area for storage. He showed up to help me get tile and we got a great mix of tiles for our bathroom and we couldn't be happier! Fernando helped with all the tiling and a separate group of guys helped with the finishings and drywalls. Daniel's plumber is fantastic and you can tell that all these workers pay attention to detail and have worked in nice homes and do great work. This was so different than my previous experience which was mediocre. As the project finished, we were just so happy and I don't think you could get a better result in the very reasonable price range that Daniel offers. Nothing but great things to say about our experience. As with all things, stay in communication and make sure you are talking to the day-to-day workers as well as Daniel. They will bring your vision to life! Please see my photos from the beginning to end. Thanks so much to Daniel and his team!

I needed some help with a few things around the house and the whole process was so easy and…read morestraightforward. The professional arrived on time, was very polite, and handled the tasks without any fuss. It's a great feeling to finally have those small repairs out of the way with such a smooth experience.

Had an excellent experience with this group. Needed some outside projects done. Jose called back &…read moreCame at the time he gave us to do an estimate of work. Price was reasonable for work needed done. We needed re thatching on an outside shed. Another shed taken apart and put to curb. A pond cleaned out. Gutter checked and reattached where needed. Side yard and front yard trimmed up. Jose came with 6 helpers and in about 3 hours they completed everything and cleaned up the mess. Would use again and refer to friends.

Jose responded to my initial call promptly, came by, and gave me a quote. We discussed a timeline…read moreand expectations of staying in communication. JnA workers were prompt and showed up when they said they would. There was one day that didn't go as originally planned, but I was notified and the project still moved forward. The guys finished on time and did an excellent job. Most of the design choices were mine, but the ones they made were very good. They were careful to put down paper to prevent floor damage and cleaned up when finished. It was originally more than I wanted to spend, but I think I got a good value for the price. Quality work!

When hiring a contractor, I have a criteria: good communication/expectation setting, honesty,…read morefairness in price, efficiency, and ownership/quality of the work. As a homeowner, it's been surprisingly hard to find contractors that meet my criteria, but Innovations Touch met them all! Although I have larger projects planned in mind, I hired them for some smaller projects to see how they'd do, especially after hearing horror stories of larger renovation projects being handled poorly. My townhouse was built in 1981 and needed some repairs. Innovations Touch installed a custom guard rail at the attic hatch, installed some new window screens, fixed the catwalk in the attic, did some window siding and wall repairs and completed some behind-the-walls plumbing work. During the whole process, they set expectations well, did a great, detailed job of the work, exceeded my expectations, was fair in price relative to the quality of the work and expediency, and even cleared up a slight miscommunication we had very professionally with no ego or attitude. I was very impressed. Given they literally met all of my criteria, I trust them completely now and it feels good to have an "I know a contractor guy" for renovations for myself and others now. I'm still building my "rolodex" for home repairs, renovations, and HVAC, but glad I'm taking one big one off my list.

Allan and his team delivered on all work scheduled. As all construction projects, things come up…read moreand get addressed as we go. Overall good experience and will be working with him again in the future

Punctual and professional…read more They do GREAT work. The owner is dedicated, and always makes an effort to be involved in the work. I also appreciate that it is Veteran owned.

Bathroom remodeling affected us two ways. First, the excitement of finally after twenty-two years…read moregetting a new master bathroom. Second, comes the dreaded search for a master contractor. We asked friends, looked over ads and turned towards Yelp. It was decided that we would settle for no less than a five star rating wanting to avoid the pitfalls so often heard about shady contractors. The ALC Remodel team arrived (Gabriel and Luan) dressed nicely in company shirts and a nice honest proposal of which we finally accepted. Prior to start, Gabriel de Franca, gave us a list of supplies that we could purchase (at the local box store) using my military discount. It saved us allot on our big items like our bidet, sinks and shower head units. Day one began, as each day, with the crew covering our bedroom furniture and rug with plastic. The destruction phase is the worst, but ALC did all they could to limit the dust including a plastic door that effectively sealed off the work area. We watched carefully as the ALC folks (Joseph and Jonas) came each day, always on our requested time and finished after a full day's work in time for us to have a nice dinner and evening. Payments were divided into four segments, each paid at completion of a phase. We paid nothing up front. ALC's work was completed within the agreed time line below original estimate. The final product is stunning! STUNNING! What makes the look so special is the workmanship. Maybe the right word is artist for each tile, every marble panel, even the final touches to paint and presentation was just perfect. Final thoughts; we were so impressed by ALC Remodel. More than just a team, the company is family and the work absolutely shows through. If we could give Six Stars we would gladly give them ALL SIX!

Had some guys over to handle the new flooring in the hallway. They just showed up, got straight to…read morethe job, and didn't leave a mountain of dust behind when they finished. The floors look solid and the price was exactly what we talked about upfront.

I used Jay to install a new kitchen sink and gas stovetop…read more Although the project got started later than I wanted, Jay was always responsive when asking for updates. He provided guidance on which appliances to buy and measurements, even finding a model that worked for my kitchen. He was kind and helpful throughout the whole process. And the installation (and clean up) was executed well.

The quote for my 1800 sq/ft townhome in Irving below. My take - I did it with my daughter after…read moregetting this quote. Two 12" long minor settling cracks - could be caulked or lightly spackled in less than one minute - paint might even cover them without repair - his quote $220? Yikes. Paint cost me at Sherwin Williams (on sale) $300 for 5 gallons we used 2 = $600 - he wanted $1800? I rented a ladder at Home Depot for $45 for one day to get to the double story living room walls. His labor cost - Labor 6800? That is crazy. RPS Quote Drywall repair 220 including materials Painting 6,800 Paint cost 1,840 Total 8,860

Please call to tell me where the things above my cupboards are. I can't find them…read more My kitchen is beautiful-- very easy to work with - efficient, clean and professional. Joan Robinson 605-939-8231

I highly recommend ICO Construction and Remodeling for any remodeling project. They recently…read morecompleted a full remodel of my large bathroom, and I could not be more pleased with the entire experience and the final result. The quality of workmanship was outstanding, and the project was completed at a fair and competitive price. From the beginning, they provided valuable design suggestions and recommended thoughtful adjustments that significantly improved the remodel's overall outcome. Communication throughout the project was exceptional. They provided daily updates, including videos showing the progress of the work and outlining the next steps. Any questions or concerns I had were answered quickly and professionally, which gave me great confidence throughout the process. In addition, the project was completed ahead of schedule, and the cleanup was immaculate. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart. I would not hesitate to recommend ICO Construction and Remodeling to anyone looking for high-quality remodeling work and an excellent customer experience.

ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

G. Borders is our only company we would use for remodeling and general handyman services. He has…read morehelped us remodel our whole home. He is completely trustworthy, and we leave him in our home and he has access even when we are not home. His work is amazing. He is a craftsman and wants his work to be as close to perfect as possible. Some of the work he has done for us includes remodeling our kitchen, casing our uncased windows, adding board and batten paneling in our dining, living room, a guest bathroom and our daughter's room. He completely remodeled our brick fireplace and also changed out all our crown molding to go with our updated craftsman paneling. He completely repainted our home as well. He redid our fence and also stained it. I would give him 10 stars if I could. If you need any type of work done around your home, I'd give him a call. You won't be disappointed.

He was on time and punctual. He did the work quickly and educated me on what he was doing and where…read morethe problem most likely came from as well as what to do in the future if the problem started to happen again. Would highly recommend!