We made the mistake of closing our vents in certain rooms of the house, due to poor air…read morecirculation. I noticed black spots showing up around a couple of them. I got an estimate from another company. They were going to charge me ALOT to clean it; claiming there was mold growth that I caught "just in time." My husband wisely chose to get a second opinion. We chose these guys because they had treated a friend's house. The man who I had talked to over the phone and the two that came to clean were professional, yet patient with my questions. Lo and behold there was only dust build up! They even charged half the price that they had originally quoted (which was already a lot less than the first company.) We are so glad we went with them instead!

I spoke with Mark and he was so helpful, kind and knowledgeable! He eased my mind and I highly…read morerecommend him!

We had no idea that a leak in a toilet in our upstairs bedroom could cause such a massive headache…read more We waited for our general contractor to heal from a surgery and when he was still out we contacted a few people including SS Water Restoration. The professionalism and technical knowledge were what led us to work with this company. Stefan, Richard and his crew went to work ripping out water logged wood, boards and panels. They are familiar with our insurance adjuster.

SS Water Restoration did a great job of keeping me informed of the steps daily and the process…read more Shane worked on our house specifically and he kept me up to date and answered any questions I had. He also was very careful not to bring dirt or mud into the house by always taking precautions with booties. Alyssa did a wonderful job at working with my schedule and coordinating for us. Everyone is very friendly and is diligent to walk you through the process.

Great work from this team! We identified work that would fit in the scope of insurance claim and…read morecompleted it all in a timely way.

so this owner here neeman has a way of removing bad reviews to make people think they are honest…read morebecause all the reviews a re good well is because he removes the bad ones . so here we go again this company did my roofing worst mistake i made . they did a very poor installation my ceiling ended up with a bunch of holes everywhere . the project manager didnt want to fix my ceiling properly . then about within less than 2 months the ceiling where my skylight his started having internal leak and i ended up with water damage a big water damage are in my ceiling . this time we call the owner he came too look never took responsibilty to fix what his people did and just sent one of his employees to put sealant around the skylight and that was it . if people think that is good workmanship and good service to the customers then by all means go ahead and hire them . but to me that was awful and disgusting because i ended up with a bad installed cheap roof . is that fair i dont think so but is just my opinion .

The technician Richard arrive timely within 24 hours and provided excellent customer service and…read morewas very thorough and detailed in his explanation. He made sure that I was aware of all the issues and showed me thermal imaging of the water damage in variety of areas. I truly will have peace of mind if I move forward with this company doing the cleanup or restoration of my unit. At this time, I'm just waiting on follow up on cost and ETA of the work that needs to be done and completion.

From the owner: SS Water Restoration is North Dallas’s trusted expert for 24/7 emergency water damage, fire damage,…read moreand mold damage restoration services. We provide fast cleanup and repair for water, smoke, fire, and mold damage across Frisco, Plano, McKinney, Aubrey, Celina, Prosper, Allen, and surrounding cities. Our IICRC-certified technicians specialize in water extraction, structural drying, flood damage mitigation, fire and smoke cleanup, mold remediation, and emergency water leak repair. We handle residential and commercial projects and work directly with all insurance companies. When you need a reliable water mitigation company in North Texas, call SS Water Restoration for professional, fast, and trusted service.

No one wants to have to repair home damage because of a flood. No one…read more But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors.

My first experience with PuroClean Restoration was some years ago, Nick came out and did an…read moreexcellent job! That first experience was the reason to call on PuroClean Restoration again for help with water damage. Nick came back out and did an excellent job! He does his work well, he is very knowledgeable, he is very considerate, polite, dependable, patient with the customer, and overall delivers great customer service.

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

I've been dealing with Jake at SF5 for years. I've recommended him and his company to many friends…read moreand family. SF5 is a great company & they stand behind their work (not that I have ever needed to have something redone). They have put two roofs on my home after some bad storms. Jake helped me make sure my claim paperwork was in order and met with the insurance inspector to make sure everything requiring repair was addressed. I cannot say enough positive things about this company.

Jake Jacobson and SF5 construction have been a staple around the town of Little Elm and after…read morereading many of his posts he does to educate people he was the number 1 call after we were hit with baseball size hail at our home! Now also understand we at the time of the storm ( Sunday) we were selling our home and were to close the next Friday! Long story short Jake and his crew replaced our roof, power washed and re-stained or fence, repair/replaced two windows and got new carpet installed all in about 20 days so we only had to push closing back 15 days! Amazing work very professional and knows how to get the jobs done with a deadline! Thanks again for all your work SF5 rocks! Josh

Our dishwasher leaked and our wood floors started buckling, Ashley came out and found the problem…read moreand he dried it out. He even helped us with our insurance company and he got us the best estimate. Initially the insurance company quoted us way below the damages and Ashley helped us get the best quote from the insurance company. I've never had a company go that far and help me with that. I couldn't be any happier with how he handled everything we also replaced our wooden floors and everything was immaculate. I'm recommending him to friends and family.

We called multiple times (my wife and I both) and Ashley answered the phone a handful of times. He…read moresaid the same thing every time. Text me and I'll call you back when I'm done with my current customer, when I'm done talking to my mentor (that was a weird response), etc... He had a different excuse every time. He never called back or responded to my texts. He never responds to e-mails or inquiries from his website. I guess he maybe super busy and good at his job but bad service will always catch up with. I wouldn't both calling him if I were you.