I only wish I could give Royal Collision 10 stars instead of 5. Unfortunately, a night out in the…read moretown for wine caused me to scrape my M4's from bumper. I love my car, I even named her.. she's everything to me and we are closely connected. I don't just hand her off to anyone but after hearing about Royal Collision's work from a friend, and reading their amazing reviews online, I decided to meet with them and see what they could do to get things right again for me. I walked in and I was greeted by the young girl (I forgot her name, sorry!) at the front desk and then introduced to Sergio. They both know cars and it was easy for me to tell that Sergio was enthusiastic about the car scene and wanting to help me. The lobby was clean and they have coffee and water to hold you over through the stress. Sergio quickly came out to look at my car and drew up a quote for me. I asked him to re-apply Xpel clear bra on the front bumper of the car since the previous installation would have to be removed. I found the quote to be fair for the level of service, attention to detail, and impeccable work they do. It was the first and ONLY quote I received for my car.. I left him the keys and requested to please keep my car inside the garage and not outside so that Houston's heat wouldn't do a number on my leather in the 2 weeks I waited for the car's return. During this time, Sergio would always call me to keep me updated on the car's progress. I was in Miami and he gave me a call with photos to tell me that the shop who installed my carbon fiber splitters and front lip did so incorrectly causing damage to the bumper. What I appreciated was that he never tried to upsell me - I could have left it as it was because he told me it wouldn't show once the accessories were put back on but it would if I were ever to remove them to sell the car. I told him to fix it. Joe, the owner of Royal Collision, is a stand up, professional guy. Everything about him just oozes ... perfection. He wants his work perfect and he wants his clients happy. Which is why when the owner of that previous shop called him to speak about the work they had done he stood up for me despite being friends with them. He also personally explained the situation which I appreciated because I know he's very busy. I just got the car back today, as promised within the 2 weeks timeframe. IT LOOKS AMAZING. THEY WENT ABOVE AND BEYOND. JOE, SERGIO, THE GIRL AT THE FRONT, AND ROYAL COLLISION - I couldn't be happier. It looks perfect. The paint is an exact match, the Xpel is done flawlessly, and my accessories were put on perfectly. The front parking sensors work awesome. Thank you for caring about your customer's and placing us first. You are everything a business should aspire to be and I am so happy I found a new home for my car to get all my work done. All the best and thanks again! -Armand and Miscia the M4

They did a great job on my R8. My wrap was old and yellowing so it was a bear for them to get it…read moreoff and buff out some cuts the previous wrap installers had done to the hood. They did a great job and I'm certain out a lot of effort into it. They also buffed out a scratch on one carbon side blade. All around great job and done quickly. While it was there my AC stopped blowing cold and the diagnosed and recharged for no cost. Great shop.

They tried to change their name to hide the bad reviews haha. Look up "grace auto max." Awful…read morecustomer service, rude lady in the front and the other guy doesn't even know what's going on. I went here for an inspection despite reading the bad reviews thinking "well what could go wrong? It's just an inspection." Well I learned my lesson dealing with their deceptive practices. Anything to get a dollar huh? Save yourself the time and money and go to a reputable shop. This place is garbage.

I took my dodge Durango in to be serviced for at Grace Auto max in Missouri city for a Evap leak…read moreand some other issues the job was done in a timely fashion I highly recommend this and the customer service was excellent the lady that help me name was Jay she was super nice and very knowledgeable about vehicles anytime I need my vehicle serviced I'm choosing them

Got several quotes on yelp. They had the best price and was most responsive…read more Great experience, excellent value. I hope I won't be back (since that means I'll need an auto repair), but if I do need a similar repair, they'll be on my short list to call. Recommended.

I had a new bumper installed and painted, but the paint is already starting to thin, and the bumper…read moreflush is not aligned with the vehicle. I paid a significant amount though cheaper than other quotes I received, yet the same issue I had before has returned. Additionally, I had my calipers painted based on the service provider's recommendation, and they are also showing poor results already. It seems the paint being used may be of low quality, and the installation process may not have been done properly. As a customer, this feels more like a rushed job or a money grab than the quality service I expected. As stated, I paid a significant amount but the price was cheaper than places elsewhere. I guess I got what I paid for smh.

I just want to come here and say that this is the best place my car could've been left after the…read morecrash very attentive both the manager and the lady in the front desk took care of me and my car were so nice and never left me with a doubt my car was left brand new and honestly they did a great job would recommend!!!!

Hello, back again with another review. STILL waiting for them to pay my insurance company. It's…read morebeen a little under a year now. The company is money hungry!! They were paid twice and still haven't gave me my money!! They stated that they were issuing the refund in June..JUNE, it is now getting ready to be November and these people have not issued not one check. Not even half of it. They are a SCAM!! Do not leave your car with these people.

Had few cars repaired here along w oil changes regularly and saeed is very knowledgeable on high…read moreend cars for low cost he is very professional along with his employees. Really great staff

Said really knows his stuff! I am brand new to the area and he came on recommendation and I…read morecouldn't be happier. He communicated the entire time and gave me options and explained everything. I will definitely be going back for any future car needs and will be telling everyone I know! I don't trust really anyone with the Jeep, but now I have Said!

Great service as always. Stopped by for car inspection. Done before I could make a second phone…read morecall. Devoted customer for 20+ years. If you need more serious repairs, check with them. Sometimes, they can do.same day service. They also do pick and drop off if you work nearby depending on your distance. I used to work by the Galleria and they dropped me off to work.

They did my husband's car right away just communicate with them information about your vehicle…read more They would do it and also my husband had an insurance with the dealership. There were accessible to use it and they will call you and let you know what's wrong with your car.

I have been servicing my car with Jose at Eurocar-werk for over a decade, and I would not trust my…read morevehicles with anyone else. Jose is excellent at his job, honest, and thorough. I can always count on him in an emergency, and he consistently keeps my cars in tip-top shape. Jose, Josh, and Hector are more than just mechanics. They are like family who truly care. You can feel the difference the moment you walk in the shop. Hands down, this is the best auto shop in the area.

EVERYTHING WAS MAGNIFICENT!! I am definitely sold on this business! They came HIGHLY recommended by…read morethe mechanic (who took care of my 2005 SL550(with 489,598 miles!). I was happy as hell with yall's hard work. While I was flying. Thank you. Elisa!!

amazing service they know how comunicate perfect always aware whats wrong with the carread more

Save yourself the frustration and avoid this place! I brought my car here to get the A/ C repaired…read morebased off the good reviews. They had my car for two days and still couldn't tell me where the leak was coming from, with my A/C. The communication throughout the experience was terrible, and I felt like I was getting the runaround every time I talked to someone over the phone. I went to the shop to speak with someone directly about an hour before closing time on the second day and they had already closed for the day. They still charged me for the diagnostic with no results, stating that the mechanic would need more time to find the leak. At that point even if they found the leak there was no way I was going to trust them to repair it. Ultimately, I wouldn't recommend them because they have poor communication and time management skills