This business is supposed to be for the elderly and disabled. I am a disabled elder female who was treated very poorly and disrespected repeatedly. They were supposed to build me an ADA ramp with the local county helping pay along with my contributions. I was not allowed to speak to the company during the planning of an ADA ramp. Turns out they were planning on cutting down all my bushes and flowers to put down the ramp. I refused this plan. They made another plan but again did not consult me at all during the planning of this. I was given a bill in advance without an formal plan or estimate. I insisted on receiving one but when I repeatedly asked their office and website, they never would never respond to my phone calls or emails. I finally found a number for a worker who sent me a plan. I found out that they inserted agreements without my knowledge that would require me to allow them to come on my property anytime they wanted without any prior knowledge, take videos or photos without my knowledge, and send me emails or mailing about any upcoming event or fundraising event of theirs. I refused to allow them to do this and they refused to do my ramp. Because of this, I had less than a month to find a new contractor, get a permit and build the ramp before the county's budget deadline came up. Luckily, I did because the new contractor found that my old steps were rotten and would have crashed down any time soon. I would have either been hurt of killed by the fall. If I hadn't found another contractor and got it all done quickly, I would not have been able to write this review. I cannot warn people enough how bad and incompetent Hope Renovations is. read more