So when I got in town being from Florida I came here and the fact it's been about six years I been in town. The first time coming back I was super upset with how the down fail was this place slime every other review showed, and didn't need to leave another one. On my second attempt coming back, again the wait time to seat someone or even greeted takes way to long. It's like servers don't want a table or want to make money. That's the only thing don't understand. After getting sat my server Aicha took great care of me and was always check up and was over great and made up for the fact of waiting to be greeted and get service. The food didn't take long at all and I was quite quick to come out. Whomever was the cook that night was in love because I had way more than enough seasoning my fires, the wings and fries where still fresh cooked. The Ambiance is like any other major sports bar. Music going and people still coming and going. read more

Literally the worst hooters I have experienced, the place had no life, Restrooms were horrific and disgusting. Place seems a bit rundown. Dont recommend ! read more

My wife and I stopped in on the way home from A road trip. The waitress we had was sweet but overall they didn't drive a positive customer experience. The manager was present but seemed distracted and side tracked with visitors and animals. The food was good but they didn't put the Tex mex seasoning on our Tex mex nachos. The dining room was bright. There's wall outlets for charging. They're supposed to remodel to a tropical theme per waitress. read more

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STAY AWAY! I don't even know where to start. If I could give a zero or negative, I would. Employees we too busy socializing with each other instead of working. Not just our waitress, all of them. Ordered wings, the individual plates were dirty and sticky but wings were decent. Ordered food and each meal came out separately (30 min difference). The fish was over cooked with little fish and mostly batter. The philly cheese steak on a bulky came out as a quasodia, with filth from the grill on the flour tortilla. The chicken sandwich had little sauce on it and the sauce on the bottom was burnt. One person order a Ginger Ale and had to ask 3 times for it. Asked for silverware, asked for silverware and asked for silverware. There are no Hooters in the area I live, was looking forward to it. $160 for 4 people who didn't eat a single meal. read more

So here's my experience of it today. Wasn't bad got seated quickly food came about 15/20 minutes after we ordered. I ordered the 10 piece original hooter wings mild with ranch. They were so hot i could eat them temperature wise I've tried gotten through 4 wings. The worse part is they didn't they didn't taste right at all and the waitress that we had took forever to check on us I see her talking and staying at the hostess stand I didn't even finish my food at all because the oil or grease along with the ranch tasted awful the waitress didn't seem to care about if it was ok or not with our meal not even asking if something is wrong because I barely ate my food if I could give 0 stars I would in a heart beat I use to come here a lot and now I won't be back and there were barely any people there too read more

I would give them a negative review then are the rudeness and misplaced your debit card. They are so fucking bad especially the hourly bar management she is a liar read more

Went today to watch some football and hopefully enjoy some wings, beverages etc. Ordered chips & queso and 2 style of wings at the same time. Chips and queso came out first. Soggy chips. Our football game was almost over and I'm still wondering where the wings are. Was about to cancel my order on those and then they finally came out. Told the server just put them in a to-go bag. I think they are short staffed and management is failing. We've been here maybe four times in the past year and it's hit and miss. Today was probably the worst experience. Our server did a good job considering she was having to do the work of 2 or 3 people.. read more

The Best! Gabby and team was the most supportive and Welcoming group I have seen in 12 years of living in this area and visiting this Hooters. The food and beer was just as amazing. I visited 3/23/2025, 11:41, Bar entrance area. The BEST! v/r, Dr. Ken King read more

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I should have listened to the reviews but my kids were hungry and this location is right across the street from a bunch of hotels. Our food came out late, cold or sitting, and looked terrible. I felt horrible for the server because I don't think it was really her fault. I was over charged and she refunded the kids meals but the 2.5 hour wait didn't really make up for it. The beer was cold but don't try and order from the bar if your sitting at a table... the bartender refused to serve me as I had another open tab, even if I wanted to pay her for the drink separately she said she couldn't do it. I watched several people pull up for their to-go orders only to leave angry because their food was wrong or missing. Don't waste your time or money! read more

Hooters - Buffalo Chicken Sandwich.... - Chicken Wings Near Me - Chester, Virginia

Not an expected meal from this location. The burger was horrible but the curly fries were good. Service was weak.....it took almost 25 minutes to get a drink refill while the staff was hanging out and not paying attention. Never again..... read more

Just attempted to go enjoy my Veterans Day meal. Stood at the front for 10 min, no one ever came to seat us so we left. Reading these reviews, it was probably for the best read more

We drive by often on our way home, thought we would give them another shot, 1st time ordered wings to go stopped to picked them up, wait 10 minutes girl never came back and never got the order, he gave up and left. This time, stopped at 6pm on a Monday night, lights were on, neon open sign lit up, people inside. Walked up to the doors, whisked were locked to see this odd sign. Won't bother trying again, went to Zaxby's across the street, awesome service great food! read more

Hooters - Huh? - Chicken Wings Near Me - Chester, Virginia

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I went there around 4pm and it wasn't busy but still loud by some of the diners. They only had 3 servers. One was the only one working. The food wasn't good. Only ate majority of it out of hunger. Wanted to see the Hooters girls but was disappointed. Only 2 were OK. Not sure if I went on a bad day but I'm sure it's like that everyday. Advise people not to go there.​ read more

Excellent service the food was delicious we also like the music n the place looked pretty clean

Gabby was such a great server!!! Very energetic, attractive, and good to talk to!! I would recommend her anytime as my bartender.

The service was 10 out of 10. The food was 1 out of 10. Yes, it was that bad for me. I asked for specific orders. Both which I've asked for extra crispy, and also for all flats. Once I got home with my order, I seen that they gave me all drums except for one! Not only that; the food was cold, and far from crispy. When I looked at the receipt, I was charged for everything I asked for. To spice it up, I even left the host $10 tip just to go home to food that I threw away. I wasn't going to leave a review at all but somehow I received a notification to do so.. so here we are. THIS LOCATION, I wouldn't recommend. read more

Ordered to go. Food was atrocious. Hasn't been even decent in last three trip, though I've stayed hopeful, it's gotten worse. Tried calling restaurant three times to talk with manager, it just rings for three minutes until it disconnects. Please do not give this store your business. Quite possibly the worst food I've ever had, but by far the worst hooters I've stepped foot in. Corporate should look into this chain ASAP! read more

How does a restaurant not quality check delivery orders? Ordered through GrubHub. Boneless chicken wings, caesar salad, and Buffalo Shrimp. I really had a hankering for Buffalo wings with Blue cheese Dressing. The order was delivered without absolutely no sauces!! No Blue cheese, ranch or caesar dressing was added to the order. Ordered a choc mousse cake and that was packed on its side in the paper delivery bag. Pay attention to detail...you can do better, Hooters! Thanks for ruining my meal. read more

Best experience in 20 years. Food was great and service too! Burger was a great addition.

Service is terrible but the waiters are okay but the food comes out In 3 hrs. I would not come here no matter what. Hooters let me down this time. 2/10 read more

Why 1 star? I hate to write this as our server was great! She was attentive, funny, and tried to help at every turn. It was low 40's and there is no heat (was never fixed), the poor girls were not allowed to wear a jacket even. There were NO cooks... There were NO CLEAN plates... There were NO dishwashers... One poor lady in the back trying to do her best but the wait was horrible. Stay away! read more

Ed made us feel so welcome and got us everything we needed quickly during a busy game night. Everything was perfect

Food was ass and my fork was dirty look like they just gave me the one from the last dude

I did an online order for pickup and had my boyfriend stop by to pick up the items. He said the girls were all looking at him and he had to wait 10 minutes for someone to finally come to see what he was there for. When he brought home the sealed bag, they didn't include any ranch for our two orders of wings, the boneless wings that were supposed to be 1/2 BBQ & 1/2 parm garlic were all BBQ, and our nachos with chili turned out to be nachos with chicken. My funnel fries were cold and didn't include chocolate sauce. Every time we takeout here we've been nothing but disappointed with the girls' attitudes from hell and the food quality overall. I tried to call 5 times in a row, it would ring for minutes on end each time, with no answer so the call ended. I can't even reach out to a manager on duty to voice my concerns, and I will not be traveling back here wasting my gas for them to probably not even care or do anything regarding the issues. DO NOT DINE IN OR ODER OUT HERE, WORST HOOTERS LOCATION IN THE RICHMOND AREA!!! read more

Waited a long time to have our order taken. Everyone seemed to be on break. One server was eating a cupcake and others were just chit chatting with each other. Food took a long time to come out. While waiting, we had too much time to look at our surroundings, which were pretty gross. Floors look like they've never been mopped and we're weirdly extremely slippery. Walls were somehow filthy. Bathroom smelled like smoke and pee. Should have guessed at the quality considering how empty the place was for a Friday night (initially arrived around 8:30 pm). We were there for an hour before we finally got food. When it arrived, they gave us plastic silverware and my plate was dirty. If I could rate this less than 1 star, I would. read more

Great food but you gotta wait a LONG time for it I hope you have time to kill in the meantime.

Food was cold horrible Wi-Fi and I watched a whole college baseball game before my food was here my friend had to ask for the manager and my tater tots got there 45 mins after my wings overall do not come here read more

Wait staff was rude. I ordered smoked wings garlic habanero... and got fried wings with the rub on it and was told that's all they had!

Ordered some food from here...2 hours later, it's still not ready. It may not just be the restaurant, because service anywhere South of Richmond is absolutely terrible. Seems like work ethic and managing responsibilities is aloof to many now days. Save your money folks and make your own wings at the house. 19 APR 21 Mike B, if this isn't the restaurants standard, when are you going to fix the problems that I and many others are commenting about?? The overall score for this Hooters to me is very low in comparison to other Hooters restaurants. Second, I watched the hostess turn around about six parties worth of guests with the excuse "we're backed up about an hour"....at 9:00 PM with far less than half capacity for seating. People are getting tired of getting the run around and having to wait well over an hour to get their food, which at a Hooters for a family will likely run between $80-$100. Your service is far from $80-$100. read more

July 29th at 8:53pm me and my husband walked in for dinner and the hostess told us that the kitchen was already closed and that they were only doing drinks. On a Friday night?? I asked her why they closed early and they told me they had no cooks left in the kitchen and very few up front. The dining room ceiling is being held up by duct tape and the ceiling is leaking all over. There is black mold all over the ceiling and I can only imagine all over the kitchen too considering staff is taking videos of the flooding kitchen floor and all of the filth that is back there and posting it on social media. We have been here several times in the past few months and it declined the fastest I have ever seen a restaurant. The booths are ripped and put together with duct tape just like the ceiling. Bathrooms and floors are disgusting. We spoke to one of the staff members a previous visit and they told me they have been short staffed for months, and that they have asked management about the leak and the kitchen issues consistently only for them to ignore them. They treat their staff like absolute garbage according to the few that are still there and from what we have seen when we have ate there. I used to come here weekly with family for wings and sports events they actually had and I will strongly suggest against ever coming here from now on until they have new management and a complete new inside without black mold everywhere, can't eat if I can't breathe. read more

This is just an update to keep thing fresh in traveler's minds. I first wrote the following review back in August 2023. No one from their corporate offices has ever reached out to me. I just want to keep this review current and hopefully save some people the aggravation of spending their hard earned money at a substandard establishment like this. First, I ordered food online from this location. I was given a 45 minute wait time for my food. I arrived at the store an hour and a half later to get my food. I was told that it was not ready yet. I asked how long because I had my dog in the car who has separation anxiety. No time frame was given to me. I asked to speak with a manager. I was directed to a person who identified himself as 'Charles'. I explained my situation to him and his reply was; We're short handed and busy so there's nothing I can do about it. After being told that, I requested a refund. I was told to call the number on the digital receipt. I told him that I tried to do that and it was the store number and no one was answering. He just shrugged. I then asked for the corporate number and he proceeded to point it out in the front while yelling at me loudly that I could do whatever I wanted. I went back out to my car and tried to call the number repeatedly to no avail. I then went back into the store. I saw a bag of food unattended. I went over to look and it had my name on it. I looked inside and there was stuff missing and the order itself wasn't correct I finally sent an email to the customer service listed. Someone reached out to me but only to take the complaint. I was told that someone would reach out to me within a few days. (This was a few months back). I held the food in my refrigerator for about a month before tossing it. I travel a lot so, now I'm back and just passed it up today and realized that I needed to follow up. Well, here it goes. I called up the store today to get the corporate number. The girl who answered placed me on hold. The next person on the phone was Charles. I asked for the corporate number and he give me this number; (804) 420-5060. I repeated the number back to him and he confirmed. I also asked who the GM of the store was. I was given the name of 'Larell'. Ok so, I called the above number that 'Charles' gave me. Someone that sounded like he just woke up answered. I asked him his name and he replied 'John'. I asked if this was Hooter's corporate and he said yes. I then informed him that it didn't sound like a corporate greeting when he answered the phone. Next thing that happens is a dial tone. (He hung up on me). I tried calling back the number several times and goes straight to a generic voicemail. Is everyone following me so far? Now I try and google the owner of this site. I get a corporate number and when I try and call it gives me several options. I choose the option for customer service. Then it starts giving me more options except, this time they are for employees. I wait on the line anyway and I finally get someone on the phone. She identifies herself as 'Jennifer'. I explain the situation to her and tell her that I need to speak with someone in customer service. She tells me that there is no number for customer service (????????????????????????????????????REALLY). So there's my refrain. Don't waste your money on this place. I spent over $45 and got nothing but grief. I have GM experience and DM experience. I have never seen a store with a greatly recognized brand so poorly run. I'm not afraid to give my information out: Eugene Lopez 972-757-3337 read more

I really don't want to waste too much time on this visit, it was uneventfully bad. The dining room was fine and typical Hooters. Lots of TV's which are always a hit. Went in on a weekday evening, it had brisk business. However, it was not packed out. I went to the bar to expedite since I needed to be out in 30 min if possible. The bar still needed to be cleared and wiped down. It took around 10 minutes to get waited on and I was told a couple of times by the female bartender that she would be right with me. I should have left at that point. Area was cleared and wiped down and she left without getting order in. She came back and I finally put in my order of wings and a beer. Another 10 minutes later the beer comes out and seems flat. However, the bartender never comes around to check on me and I just leave it alone. The crowd is diminishing around me and by this time it had been around 20 minutes. I asked about the wings and was told the kitchen was backed up. I am starved and pissed at this point and just want my wings and get out of there. I did not even care about the view of the wait staff, I wanted food! My tray of 12 wings came out around 35-40 min into the visit. In my opinion way too long. The wings were good and I enjoyed them. The waitress never followed up with me to check and see if I needed anything. Extra ranch, napkins and a water would have been asked for, but I could never ask since she was never around. By the time she did check on me I was done and had my credit card out...this was around an hour into the visit. I usually stay in a hotel just across the street, but I have never been to the location of Hooters and will not plan to ever again. read more

Hooters - Chicken Wings Near Me - Chester, Virginia

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My husband ordered food online last night, and I will never go back to this location again. I went to pick it up 30 minutes after ordering, and the order wasn't ready. Apparently, they thought 7:15 on a Monday was a good time to change oil in the fryer. Told order would be ready in 10-15 minutes. 3 different employees asked what the name on the order was! While I waited, I could see that the cleanliness of the restaurant is lacking. Received my food 30 minutes later. When I got home, the onion rings were not the large ones they used to have they are thin rings now. The photo on the website still shows nice fat onion rings. Spent $60 for 2 people and disappointed. Also, there are some undesirable people hanging outside. One man asked me if he could have some. I was alone at night and felt unsafe here. read more

The food was amazing the service was long but it always like that but overall everything was good and the girl are really pretty

Ordered and was told it would be ready at 4:42. Asked for a refund multiple times because i didn't want to wait. Kept saying manager was coming. Never came till food was brought out. Didn't want the food or trust it. He said he was putting the refund through, i highly doubt he did. Unkept place and rude workers. I'll never be back. read more

Ordered my food online, to be ready at 8:51pm . I got here at 9pm, I'm still waiting at 9:40pm for my order with 5 other people waiting, what's the point of Online Ordering if it's the same amount or even more time like sitting in the restaurant. read more

Hooters - The waiting area. - Chicken Wings Near Me - Chester, Virginia

Since I was staying at the Clarion Hotel on the premises, I chose to come for lunch and see if the experience was better than the visits in 2011. I am pleased to say it was. The Hooters Girl that served me was noticeably friendlier than others had been in previous visits. She was pleasant to me as well as those at her other tables. I looked around the restaurant and did notice a few other Hooters Girls that were interacting with tables. The facility appears if it has been spruced up a little since last year. I had the Wingsday platter (boneless wings and fries). Meaty chicken pieces with good flavor. read more

Arrived on a Friday night to a 1/3 full restaurant with plenty of staff, placed an appetizer/drink order...and began to wonder if my server might have died, nope, just busy flirting w/the dude at the front counter. Despite being seated in a high traffic area, not a single employee would walk by...reduced to "I'm drowning" arm gestures I cannot draw the attention of any employee to take my order or bring me the drinks I ordered! After a bit, miraculously the waitress appears with ALMOST all the drinks, then the appetizer, then a bit later, the last drink...awesome timing! Once the appetizer and drinks were exhausted I faced the near impossible task of attracting the attention of ANY worker in the place...I began to give up hope that I may never see my order (or another human) that is when the food shows up, no silverware, no napkins, no drink refills, just food hastily dropped off before running away to me yelling "ma'am, ma'am!" to no avail. Good news is that the food was great, bad news is that the remaining service was absolute garbage and our waitress was blissfully unaware she might be the worst waitress on earth!! I only wish I could have left a negative tip...this is why restaurants go out of business!! Get ur act together Hooters read more

This is a really bad Hooters. We sat down on the patio, the dining room is still closed, and it was over 10 minutes before anyone came out. We received a menu and I asked for the table to be wiped off. It was another 5 minutes before she came back. There was no offer to take our order. We waited another 10 minutes before our order was taken. It took 15 minutes to get our food. There was a group of drunks playing loud "music," cursing, yelling and being a nuisance. This was an awful experience. The wings were not hot, but tasted ok. read more

Hooters - Hot wings - Chicken Wings Near Me - Chester, Virginia

I honestly don't even know where to start with this Hooters. I'm in complete shock that a restaurant would have a bathroom look like this, especially when all of the waitresses are women. Totally disgusting and makes me wonder how the waitresses/kitchen staff could have clean hands when they have to use these facilities. I love Hooters' wings, but I will NEVER eat here again. The crazy part is that we let the staff know of the bathrooms and over an hour later, nothing had been done. How this place hasn't been closed by the Food Safety and Inspectors is a mystery. read more

Hooters - Chicken Wings Near Me - Chester, Virginia

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