We called them after our RV became stuck in mud and our truck as well…read more They answered the phone within 2 rings, came to my house within 20 mins, and had me out in 10, hand on the Bible, they did!! 5 stars all around!!!

We were stranded in Cherokee NC in the mountains. Called this towing service by luck!!! Such good…read morepeople our man Larry,the tow guy, was one of the nicest people! Great conversation and assistance. Would not hesitate to use them again. The owner Daniel, is doing it right!!

My son goes to WCU and his vehicle broke down. I called D & M and they picked it up quickly and…read morecharged a fair amount. Very pleased.

Excellent family business with great responsiveness and fees. No worries in calling them if you…read moreneed a tow!

Absolutely one of the best experiences ever with an auto shop. Didn't try to over sell us or over…read morecharge us and even came in cheaper than their quote. Super friendly and easy to deal with. Got the work done quickly and right. Many would have taken advantage of my college daughter coming in for work on the car but they did not and even looked out for her. The only shop we will use in Sylva.

They are careful, knowledgeable technicians. They have prices for parts and labor that are fair and…read more reasonable. I have brought many vehicles there over many years. I highly recommend C&T as the best in Sylva.

I am shocked at the bad reviews. I fell asleep, ran off the road, and wrecked my car in Sylva. The…read morepeople at Valley Service & Towing couldn't have been nicer or more cooperative. They went beyond any requirement to help me while I waited for a family member to drive from Atlanta to fetch me home. I've been bragging on them to my friends.

this company is downright despicable. They pray on the college students keep that town thriving it…read moreis fall and my son is one of the few behind and his vehicle motive transportation as they do not allow seniors to live on he lives just off campus where he is charged over $2500 a month for one bedroom and as he came home from helping out of the colleges sporting events, he parked to retrieve his his car in an empty parking lot and the tow truck stalked him. Waited for him to go inside then dragged his car back shop. That is a 10 minute drive away after I spoke with the tow truck company. They laughed about it and said it's not their problem how he gets there. They only take cash as they do not want anybody knowing how much they rob and these I will not stop with just this complaint. I will be taking this to the town to the state to the university and anybody else because this is absolute ridiculous that my son was charged $300 for five minutes and was treated like trash because of these criminals

Huge shout out to Logan with Ridgecrest Towing and Auto Service! Imagine when your car won't start,…read moreyou are far from home and the weather was iffy too! Logan to the rescue, he is very knowledgeable, professional, timely and kind. He was able to identify the issue and got me up and running. Outstanding customer experience! Thank you Logan!!

Fast to respond to my issue, and towing. They came quickly the two times I've used them.read more

Had a flat tyre on my motorbike in the Smokey's N P,no cell reception ! The park ranger radioed for…read moreassistance and these boys were there within the hour, loaded my bike and was taken to the HD repair shop in Pidgen Forge. Great price, service and so friendly and helpful. Car or bike trouble call them !

Dale was AMAZING. He dug my car out of an impossible ditch and didn't leave a single mark. I was in…read morea remote area and he got here in less than 45 min. He was really friendly and knowledgeable. I could not have asked for better service!

Not happy with this place. They charge way too much and…read moredidn't even fix the problem. I would definitely go elsewhere for your mechanic needs

We had a truck wreck because of an incompetent driver in a car running a red light in Marble NC in…read moreAugust 2024. Our truck was totaled but our new trailer was fine. The state trooper that was at the accident said that we would not be able to take our trailer back to our yard and that the towing company would have to take it. We argued and said that we could take it because it was not damaged, and we had brought another semi to take it home with. He would not let us and said we would need to call a towing company to get our truck and trailer. So, we called our towing company to come pick it up for us and the State Trooper said to cancel it, that he had just called another towing company. Which happened to be A Automotive and Truck. They have been down our throats since the accident about coming to get our trailer, even though it is out of our hands now and in the hands of insurance. They have harassed us AND insurance over the phone. Lloyd does not understand that insurance takes time to go through and cannot just throw out money to people and companies. He has yelled over the phone to us and charged our driver $450 to come onto the premises DURING HOURS. They have also charged us $400 per day for every day that the truck and trailer is there. Which is really high compared to most towing companies that charge between $100-$200 per day. The bill for our totaled truck right now is about $12,000 and our trailer tow bill is about $13,000. Which is crazy because the trailer wasn't even damaged. Overall A Automotive and Truck have been terrible to deal with and I would not recommend them to ANYONE that has a wreck because they will harass you and overcharge you.

I can't begin to tell you what a Godsend Lloyd was! We were in our motor home traveling from…read moreCalifornia, when we hit a crowbar in the road that took out one of our rear tires. We called Good Sam Club and AAA and neither of them "could help". Finally Good Sam gave us a number to a gentleman who they said they couldn't get ahold of. I called and he answered immediately. He came to us and said he'd go grab a tire and come back. Mind you, this was a Sunday and it was in the middle of thunderstorm...and he was closed! He fixed us up, filled up all our other tires, and sent us on our way. That's after Good Sam and AAA kept us waiting hours! Thank you, Lloyd for being our answer to prayer!