Over priced, Change of hands frequently so not able to have same person when needing additional…read morework done on the vehicle. I do not and will not recommend this place of business.

I'm traveling from Pennsylvania and I got a nail stuck in my tire as I was about to start the drive…read morehome they were able to squeeze me in after other places turned me down and even when it became a more serious job they were the nicest people ever and were so extremely kind and helpful I don't know what I would have down without them!

T & J is a great place for your auto repairs, the ppl are very knowledgeable, they've always…read moretreated me right and done a terrific job fixing my car. Wished they were open 5/6 days a week instead of only 4 Lol. Great place.

They have done shotty work using inferior parts. Hub bearing failed in 5 months with moderate use…read more Two other times sub-par worked performed . Not trust worthy. They do not closely check their work.

Great group of skilled technicians working in an extremely clean shop…read more Methodically solved a difficult electrical issue my 32 year old Mercedes had that others couldn't. My 2 old Mercedes have found a home.

I'm giving it a slightly higher review because the lady at the front was very kind…read more My car broke down last week and I had to get it towed to a shop to find out what was wrong with it. Once it was at the shop I figured I'd just "support a small business" and let them do the work. I get a call that they believe the issue is the spark plugs. The diagnostic isn't free (it's literally just plugging in a reader for the warning light) but they say they'll deduct some of it. I've worked on my car before and I have an idea of how long it took in my old cars because I did the work myself. But I didn't have a spot to do it, tools, or honestly...the time and headspace. They come back with $500 for diagnostic, parts, labor. Now I'm a little annoyed because I know spark plugs aren't that expensive, but I thought "maybe because it's a newer car it's harder to get to those parts so it'll take a bit longer". I agreed and let them do it. This is where it gets more annoying. They come back and tell me the $500 spark plug job didn't fix the issue and I need my ignition coils fixed and that brings the total to $1400! Now I'm actually mad. I said no thank you, I can figure something out later but I don't have $1400 lying around, the week of Thanksgiving, right before Christmas. The front desk lady is apologetic, she understands and tells me she'll call me back. She knocks $50 off the job I get my car back. Look...to be fair, my car needed a tune up 50,000 miles ago, and those spark plugs were dead (good job Mazda on making good parts). But $1400 was nuts. THEN I looked up how to change the ignition coils on my car and I was overtaken by rage. The spark plugs would've taken them no more than 30 minutes. The most expensive spark plugs at any auto parts place would've cost me $100 tops, they charged me $160. The ignition coils are expensive, and at an auto place would've cost $600. I paid $300 for all 4 and they arrived in 2 days. The work...to change the ignition coils took 10 MINUTES, 10 MINUTES. That means that this shop charged $164 for 20 minutes of work on the spark plugs. Then wanted to charge an additional $300 for 15 minutes of work on the ignition coils. Which BTW, if they had done all of the work at the same time would have been 30 minutes tops because you have to remove the ignition coils to get to the spark plugs.

If I could give them a zero, I absolutely would. I went there to look at estimates for a repair and…read morethey were disguating and snobby to me. Absolutely no manners. It sounded as if they were speaking down to me. I clearly didn't know what to do and they just made me feel worse about myself. They were quite rude and disrespectful to me. Needless to say that's not how you get customers to come in.

Family owned. Easy to work with. Excellent work. Thorough. Good Prices. Close to homeread more

I'd give this place 10 stars if I could! The best experience I've ever had with a mechanic! They…read morefixed a mistake made by Dave's Auto and Tire (who had my car for 2 weeks to change my shocks-completely messed up my car). Auto pro looked over my entire car, tightened everything and let me know what needs to be taken care of in the next 1,000-3,000 miles and didn't charge me a dime! Friendly, and we were in and out within 30 minutes! Thank you, Autopro! I'll be back for any car maintenance in the future!

My neighbor recommended this place otherwise I probably never would have ended up all the way on…read morethe other side of town, and I am so glad she did. They were the only place that would replace my steering rack besides the overpriced dealer. I won't name names, but the previous mechanic I went to didn't want to do it because they could only get a dealer part and I guess they were more interested in marking up aftermarket stuff than doing the repair. Their loss. I get my oil changes here now too. I'll drive to the other side of town because the service here is actually professional and good, and not lackadaisical like the previous place up north that's closer to me. They have the most competitive labor rates and can do alignments, so they've got just about everything covered.

Beyond expectation, great service. Trustworthily, helpful, knowledgeable and skill. Thank you!read more

These people are amazing. Incredibly professional. I had no idea how they would manage to get my…read morecar out of the ditch it was in, wedged between an electrical box and a tree! They were quick, prompt (on the 4th of July) and obviously knew exactly what they were doing. Even though I may hope not to need their services again I can't recommend them enough if you need a tow anywhere in the Transylvania County area!

They turned away my business and earned a customer forever…read more I had badly damaged my BMW. The estimate I received was $31,000. I asked Tina if she thought it would be worth it to repair or, fully expecting a YES. It was a substantial piece of business. Instead, she opined ir probably would not be. I was stunned, and greatly impressed. There is nothing more valuable in business than honesty. Tina showed it and, by implication, did First Aid Collision. ​

My Acura RDX was hit in the rear by another vehicle. The Acura dealership recommended First Aid…read moreCollision as they are the only Acura certified repair shop in Asheville. I also had bad scrapes on the side. Philip and Amanda were amazing in communication about the status of my repairs. They dealt with my insurance company for me. And genuinely patient with all my concerns. My car looks like it did when I bought it from the dealership! I am so happy with their service and professionalism. Highly recommended.

Friendly and knowledgeable staff. They kept me updated through the whole process and did a…read morefantastic job. My car looks as good as new. Highly recommend!

I've had a great experience with Walt and Randy. They have been the primary vendor for collision…read morerepair for our dealership for about 2 years now. They get our work handled efficiently, the work is done right the first time (I can't remember an instance where it wasn't), and Walt stays personally involved in getting stuff done. Anyone with extensive experience with body shops will tell you that it is VERY rare for a dealership to have a generally positive feeling about their body shop, especially where time and QC are concerned. Thumbs up for the team at Cartech.