Ordered a to-go meal ahead of my arrival. The restaurant was slightly busy, but appeared clean. One…read morething I wasn't a fan of was the graffiti on the doors and walls - It just feels like vandalism that the owners didn't care to clean up! Not sure if this is part of the chain's aesthetic, and if it's like this at every location or not... It was even in the bathroom, and clearly people took it too far, because next to the only urinal was a giant "F*** YOU", and it was crossed out by one big line, and not at all removed or attempted to be removed. To me it just seems too chaotic and encourages deviant behavior... This is not somewhere that I would bring my kids or family members, because of stuff like that.
The food was ready when I got there, but I still had to stand around for a few minutes before someone finally came along and handed my order to me. I got the Catfish Basket with onion rings. It was about $16. I took the meal home and surprisingly the food was still piping hot when I sat down to eat it. The fish was excellent. There is the comment being made that the food is 'greasy', but I mean, it's fish - and it's fried... what do you expect? ...So, yes, the food was greasy, but that's part of the joy to it. If you want to eat healthy, go to Wegmans or Kroger. The fish was excellent. The breading was crunchy. The fish was soft and tender. No odor. Great seasoning - not too much, not too little. Not spicy at all (trust me, I'd be the first to tell you!) The onion rings were a bit on the less crispy side, not quite soggy, but still delicious none the less. The inner breading was just a bit spongy. They aren't like Outback's fried to a crisp onion rings/petals.
The bag contained two moist towelettes and a pair of food grade disposable gloves, for those who indulge in the messiest of foods from here - not for simple fish. Also, when at the counter they wanted to know if I wanted any sauces. I did not, but I appreciated the gesture. I was happy with my service here and with the food overall. The restaurants appeal and decor gets a 5/10, because while the decor was nice and the wood facade of the furniture and structure were great, they were caked in a myriad of profanity and anarchy, as mentioned before about the graffiti-like markings. The food gets a 9/10, while it did have minor issues, it was overall an amazing lunch! The staff gets a 9.5/10 as well - While I was acknowledge once by a passing staff member running food to a table, I still had to wait a little while to be serviced, at the busiest time of day. I appreciate their time and efforts.