Love the people at this place, they know what they are doing,and they know how to do! They have…read morebeen taking care of me for awhile now i have to have an eyelash removed every 4 week's and they are great!

Love this place they are alway nice and attend you pretty quickly . I aways get the glasses that I…read morewant they have a lot of options.

Outstanding selection and service !!! Absolutely recommend 100 %…read more I come from 6 hours away and always find what I need !!!

Very thorough eye exam and review of the results. Fantastic staff and glad to have found such…read moreexcellent care. Would highly recommend the Eyes on the Square.

Excellent service. I don't write many reviews but this place deserves recognition. I've bought 4…read morepairs from them and they are always affordable, fast, and very friendly. They have fixed a pair for me that was out of warranty for free and they are far faster than anywhere else. They also have a similar selection of places that charge twice as much.

They always take care of me. I just walk in and ask for an adjustment for my glasses and they…read morealways help me out. This time the nice employee was Allison and and she left my glasses like new. That is why I always buy my glasses at Eyemart Express. Siempre me cuidan cuando los visito. Entro y les pido que me ajusten los lentes y me atienden de inmediato y con una sonrisa. Esta vez quien me atendió con cariño fue Allison y me dejo los espejuelos nuevos. Por eso siempre compro mis lentes con ellos.

Great service inside the store. There are a lot of different frames to choose from and in different…read moresizes. One of the cons is if you need to talk to someone in the actual store, location, you can't reach them. Your call is directed overseas and they will not put you through to the store where you are doing business; I really don't like this. I like to be able to talk to someone that I have talked to inside the store not someone who I have trouble understanding. I did not have a complete prescription from my optometrist's office and had to get that and was told that I could email it to someone inside the actual store. Now I cannot make contact with that person and I want to see if my prescription has been received. This is an edit to the original review. I have been contacted and a CS manager with Warby Parker is helping me work through this situation.

Great service, excellent selection, and prices are way below what I have paid in the past. They had…read morerow after row of choices and the ability to show different colors and widths. Best of all, they take my insurance where most places won't.

I've been going here since we moved to NWA (almost two years ago). So far my experience has been…read moregood! LOCATION: It is located inside the Walmart Supercenter. Not to sound snobby, but I never thought I would go to a facility/doctor inside a Walmart haha, but I've been pleased thus far. WAIT: Most of the time I haven't had too wait too long. This past time, it was a Saturday and pretty busy, so the wait was longer. I would assume Saturday's would probably be busier. They don't take walk ins and usually you have to make your appointment a few weeks in advanced. CUSTOMER SERVICE: The people who work here have always been nice and helpful to me. Easy to talk to. VISION CARE: I have gone here for my routine check ups. They seem to be all up-to-date on all procedures and routine check ups. I've never had a problem and it has always gone smoothly. The physicians seem to know what they are doing and are well equipped for the job! I've asked a couple times about Lasik surgery and it sounds like they refer you to some awesome, intelligent doctors who know what they are doing. I feel secure in their referrals/suggestions. EYEGLASS/SUNGLASS ARE: The area to pick out eyeglasses/sunglasses is right next to the doctor's office area. Convenient to go over and get help with picking out some shades! I was able to find a cute pair for a very reasonable price. The women who work here are very friendly and helpful. They will tell you the truth if something looks good or not haha, which is essential to pick out a good pair of glasses or sunglasses.

Set an appointment for 11:00 AM and ended up waiting over an hour in their reception area. Will…read moreavoid this optometrist going forward.

First time to see Dr. Netzel and I am so glad I did!!! I was welcomed warmly by the receptionist…read more The nurse got me back very quickly (before I could even finish my paperwork!) and then Dr. N came right in to see me. He was very clear in his exam and explained my options. The best part: he made sure that I knew that there were much LESS EXPENSIVE ways to improve my vision!!! Yay! #favoritedoctorever

I'm done dealing with rude receptionists. Our family will be looking for a new eye clinic.read more

OK. The first time I went here, to get a diabetic eye exam referred to these guys by Community…read moreClinic I got the exam and then my eyes were so dilated I couldn't see ANYTHING but blurr and they let me choose a pair of glasses and when i finally got my glasses they were sooo ugly. :( But this time my mom came in with me and she helped me choose a way better pair and um well. I'm wearin them now! haha and they are good ! So i'm happy. Just maybe don't try to pick your new frames blindly.... I looked like a female dahmer for a year. :| the decor is nice, the arrangement of the building is ..interesting, with like multiple different waiting rooms, a separate area entirely for the glasses, and then a area for exams and a entire other separate area for surgeries. I can't speak to the surgery side of things, i have not had surgery on my eyes before. Hopefully i wont..but i mean u never know. Anyways um it's agood place and the doctor was really nice and made it easy to follow directions. the receptionists were quick to respond to each patient and the paperwork you fill out when you get there is minimal enough that you can finish it before you get called back by the nurse for your preliminary eye exam. The nurse i had was also very accomodating to me and she was patient when I had trouble figuring out how to use the little vision tester box. overall it's a great place, but its the only eye doctor ive ever been to so im just gonna rate it a 4 since i dont have anything at all to compare it to.

After going thru a Medicare Diabetic eye exam, was told I had to pay them $50 to have my…read moreprescription given to me!!!!! They dilated my eyes and did a full exam. They are being paid thru insurance. Won't give me a copy of my prescription so I can buy new glasses since mine are broken. If they think I will be back or even purchase another pair of glasses from them they are totally mistaken. I will not refer anyone else to them as well. What a scam!

I found my favorite brand of glasses there and they quickly guided me explaining how my eye care…read moreinsurance covered my exam, glasses and frame. Very helpful staff.

Bobby is a thorough optometrist. The staff is great, and I have never waited in the waiting area…read morepast my appointment time. I see the security certificate has expired, makeing it risgky to enter financial information. I wanted to pay my invoice oline, but I am hestitatnt with the security certificat expired.

I had an excellent experience with Dr. Allyson Mertins at Mertins Eye & Optical in Bentonville. She…read morewas professional, thorough, and genuinely took the time to listen and explain everything clearly. I felt confident that I was getting the right care rather than simply being rushed through my eye exam. The staff was just as friendly and efficient. It's obvious that patient care is a priority here.

Mertins Eye Care in downtown Bentonville is excellent. The optometrist is knowledgeable, and the…read morestaff is very friendly. Great care in a convenient location--highly recommend!

I just had my third yearly eye check and contact fitting with Dr. Dinwiddie. I love this office…read moreand the entire staff! They make you feel welcome from the phone call to make the appointment, until you walk out the door. Super friendly staff and a cute office that is squeaky clean. Dr. Dinwiddie is very professional, knowledgeable and friendly. She never makes you feel rushed and takes care to address any concerns. They are doing a great job to keep the office moving through Covid and will walk you through the extra steps to limit contact with others. They have a great selection of frames, if you are looking for new glasses!!

I have not been to the optometrist here yet, but I did pop in to check out their selection of…read moreglasses. I love their variety of brands here. It can be hard to find stylish and unique glasses around this area, but they deliver here! I definitely will be coming back!