I had pain in my right eye and stopped by Bentonville Eye Care without an appointment and they were…read moreable to fit me in. The front office was very helpful in getting me scheduled same day. The staff was personable and professional.

They were right on time. Dr Pierce always recognizes us. I would describe him as a happy man. He's…read morevery professional. His office is on top of the latest technology. He never pushes buying glasses. We enjoy getting to see him!

Outstanding selection and service !!! Absolutely recommend 100 %…read more I come from 6 hours away and always find what I need !!!

Very thorough eye exam and review of the results. Fantastic staff and glad to have found such…read moreexcellent care. Would highly recommend the Eyes on the Square.

I just had my third yearly eye check and contact fitting with Dr. Dinwiddie. I love this office…read moreand the entire staff! They make you feel welcome from the phone call to make the appointment, until you walk out the door. Super friendly staff and a cute office that is squeaky clean. Dr. Dinwiddie is very professional, knowledgeable and friendly. She never makes you feel rushed and takes care to address any concerns. They are doing a great job to keep the office moving through Covid and will walk you through the extra steps to limit contact with others. They have a great selection of frames, if you are looking for new glasses!!

I have not been to the optometrist here yet, but I did pop in to check out their selection of…read moreglasses. I love their variety of brands here. It can be hard to find stylish and unique glasses around this area, but they deliver here! I definitely will be coming back!

Absolutely the best. SO efficient. Everyone was so kind and knowledgeable. I felt so comfortable…read morethere. I'm so glad I found Tri-State Optical Center after just moving to Rogers from California. I would HIGHLY recommend them for all your eye needs. DR. Thompson is the best.

as told all was covered, diabetic eye exam and glasses Then…read moretold you don't take my insurance I never got glasses and received a bill for $70.00 dollars,minus the $180.00 billed to insurance you said you don't except. Giant scam ripoff

I found my favorite brand of glasses there and they quickly guided me explaining how my eye care…read moreinsurance covered my exam, glasses and frame. Very helpful staff.

Bobby is a thorough optometrist. The staff is great, and I have never waited in the waiting area…read morepast my appointment time. I see the security certificate has expired, makeing it risgky to enter financial information. I wanted to pay my invoice oline, but I am hestitatnt with the security certificat expired.

The staff was all very professional and kind. Dr. Coats took her time and explained everything to…read moreme. I truly felt like a valued customer and not just someone coming in for the first time. Update: after trying my trial contacts I'm excited to say they were a great fit and exactly what I needed. I have one more pair to try, I appreciate that I was given multiple options to try before being stuck with a purchase I wouldn't be comfortable in.

Dr Mengarelli diagnosed me with Macular Degeneration (AMD) in July…read more During the visit, he didn't show me the images of my eye nor the dursen that causes AMD. He did show me a chart. In discussions with other medical professionals about the lack of information provided during my office visit, I was urged to get a second opinion. I did go to another ophthalmologist for a second opinion, and it was confirmed, I had no signs of the disease. When I spoke to Theresa Pittman in the business office at McDonald, I told her I didn't feel I should have to pay the $140 owed after insurance, since I had to seek a second opinion to get a correct diagnosis. She became very defensive and told me that I had better listen to Dr Mengarelli, because he was a retina specialist and the other doctor I saw wasn't. She proceeded to read my chart over the phone to me. Theresa asked me how long it took for me to get an appointment with the second doctor, as if to indicate he wasn't busy nor a good doctor. Theresa told me if I didn't pay my bill, she will turn me over to collections and I replied I was fine with that because I didn't feel I should pay for a misdiagnosis. I have never in my life been turned over to collections and this will be a first. I've never even been late on a payment in my life but it's the principle of the matter. During our conversation Theresa told me Dr Mengarelli and the second doctor both work in the same eye surgery clinic. A soon as I got off the phone with Theresa, I called the second doctor's office and asked if he and Dr Mengarelli could confer and give me a consistent diagnosis since they worked together and knew each other. The two doctors did confer, and they are on the same page that I was misdiagnosed, and I DO NOT have Macular Degeneration, for which I am thankful. The second doctor's office was the one to relay this information to me I have received no communication from Dr Mengarelli concerning him misdiagnosing me. In a second phone call to Theresa, she did confirm that Dr Mengarelli did tell her that I did not have the disease but would still need to pay him. Two days ago I canceled my future appointments with Dr Mengarelli due to the misdiagnosis of a disease that causes blindness and there is no cure. Those days of thinking I was going to go blind were devastating. Had I not gotten a second opinion, I would have gone through life expecting to go blind. Today I got a certified letter in the mail from Theresa that they had dismissed me as a patient. I was hoping the packet would be from the doctor letting me know he made a mistake. However, I didn't intend on returning to him as a doctor so the dismissal is mute. The entire debacle has been handled unprofessionally with the diagnosis and the unprofessional response from the office employee. Theresa has denied she said the things she said over the phone, which doesn't surprise me at all due to how defensive she became and her abrasive nature. I hadn't planned on returning to a doctor that gives out wrong diagnosis but her letter of dismal was most likely Theresa's way of protecting herself from me having a future conversation with Dr Mengarelli and informing him of her actions and what she said about the other doctor and her reading my chart over the phone and telling me Dr Mengarelli was a retina specialist and the other doctor was not. (the other doctor is a retinal specialist) I caution any one who uses Dr Mengarelli to ensure he shows you your scans and explains the diagnosis in detail. I felt he had one hand on the door knob the entire time I was in his office. He was very hurried. When I told Theresa this, she said it was because he is busy. The other staff at McDonald have always been wonderful and I highly recommend Dr Coats and Bob in the optical department. My husband and I have spent over $3000 with them in the last year on glasses alone. I have always been treated with respect and care until this recent incident.

Set an appointment for 11:00 AM and ended up waiting over an hour in their reception area. Will…read moreavoid this optometrist going forward.

The doctor was fine, but everything else was awful! I was seen by the doctor on 3/18 and did not…read morereceive my contacts until today, 5/21. They had to order trial contacts for me, and something happened where the trials did not come in until 5/10. They did give me a pair of contacts to wear until the trials came in, however, that pair is well over a month old now and has been giving me trouble for the last week or so. Pricing is also ridiculous! A contact lens exam wasn't covered by my insurance, so I paid full price of almost $120. I did have $200 through my insurance to spend on contacts, however, they charge way too much for those through the office and I ended up paying $50 more per box or $100 more than the price that is advertised on walmart.com and other competitor websites. I will never use them again and plan to go back to a family practice next time. If you have VSP, it is definitely not worth it to come here.

While Dr. Murphy was absolutely amazing and provided great care, I'm extremely disappointed with…read morethe front desk and tech staff. I requested that my prescription be transferred from another pharmacy, and it's now been nearly two weeks with no progress. I've called three times, and each time I was assured someone would call me back once it was sent in--yet I've received no follow-up and the prescription still hasn't been transferred. I shouldn't have to chase down my own prescription or beg for basic communication. Additionally, the front desk staff was not friendly or welcoming when I arrived. Unfortunately, due to this frustrating experience, I will not be returning to this eye clinic and cannot recommend it to others.

What a great team! Dr. Coats was very friendly and Cindy was able to find me a pair of frames that…read moreI really like and are just my style. Really glad I chose this location!

Caution. The first two reviews on this site are suspicious. That raises red flags for me. There is…read moreanother listing in Bella Vista for a doctor by the same last name at a different address with more realistic reviews.

I recommend Dr. Yoos and staff for quality eye care and treatment. Having been to many different…read moreoptometrists and clinics over decades, I experienced truly customized solution application with regard to lenses at his clinic. They believe in satisfying the customer over metrics and standards... makes them different.

My wife came in for a consult and is electing for the SMILE procedure…read more I will follow-up after her procedure, but this visit was awesome. Staff was friendly, knowledgeable, and wore mask because of COVID. She is looking forward to her procedure and to hopefully be able to kick the glasses and contacts

I went for an exam as a new patient yesterday, and I was most impressed by the thoroughness and…read moreprofessionalism in the exam done by Dr Santillan ("Dr Kim"), and by how friendly and personable she and her staff were. I look forward to future visits.