Excellent eye care clinic. Easy to schedule and the doctor is on time. All of the staff are…read morefriendly. I highly recommend.

I love Dr Brandon. He is helpful, compassionate and approachable like doctors are supposed to be…read more He is my favorite! I have seen him for 30 years. He is the absolute best. Always makes me feel welcome and special. I never feel my needs are unreasonable.

Dr. Bell is a great asset to the staff. He listened intently to me and provided solutions and…read morealternate ways to help me see better. Thanks Dr. Bell and staff

Let me begin with the fact that yes, this place is going to be more expensive. But what people are…read morenot explaining is how advanced the technology is within their locations. My entire family wears glasses, and my son has had glaucoma since he was 12. I have been to eye doctors across the entire US, and this is one of the most advanced non-surgical facilities I've ever stepped foot in. As for the a comment claiming this doctor lies or misleads people to get more money out of them, hogwash. If they wanted to scam anybody, they could've done exactly what every other doctor has been doing to my son for years. It turns out my son isn't supposed to be wearing glasses at all due to his specific combination of eye conditions. This doctor could've easily let us continue paying for glasses and contacts that were never necessary, like every other doctor has. They chose honesty instead.

Absolutely the best. SO efficient. Everyone was so kind and knowledgeable. I felt so comfortable…read morethere. I'm so glad I found Tri-State Optical Center after just moving to Rogers from California. I would HIGHLY recommend them for all your eye needs. DR. Thompson is the best.

as told all was covered, diabetic eye exam and glasses Then…read moretold you don't take my insurance I never got glasses and received a bill for $70.00 dollars,minus the $180.00 billed to insurance you said you don't except. Giant scam ripoff

First time to see Dr. Netzel and I am so glad I did!!! I was welcomed warmly by the receptionist…read more The nurse got me back very quickly (before I could even finish my paperwork!) and then Dr. N came right in to see me. He was very clear in his exam and explained my options. The best part: he made sure that I knew that there were much LESS EXPENSIVE ways to improve my vision!!! Yay! #favoritedoctorever

I'm done dealing with rude receptionists. Our family will be looking for a new eye clinic.read more

There's no coincidence that this clinic has been named Best of NWA in Optometry four years in a…read morerow--they've truly earned it! From the moment I walked in, I was greeted with warm smiles and felt at ease. The team kept me informed at every step, explaining what they were doing and why. The entire experience was professional, friendly, and reassuring. Highly recommend to anyone looking for top-quality eye care!

Andrea's love for her patients shows through the quality of her care. She's able to combine her…read morestate of the art equipment along with her deep knowledge of optometry to help diagnose and treat her patients. I'm happy I switched to Radiant for my eye care needs!

This is an amazing clinic and doctor. I have had glasses for over 35 years and have been to many…read moreeye doctors during that time and have never come across a better doctor and clinic before. I have an eye disease that they have been tracking and helping me for 10 years now and every visit has been perfect. Every visit has been highly professional packed with top notch customer service. While their location is a little more difficult to access than other clinics, parking limitations, it's worth the extra time needed to get in. Once in though there is very little waiting time as they make sure to schedule visits to ensure the whole team gives me the best care and service. They make you feel like your very important and know me by name. At one point my eye glasses came back to them not correct from the manufacture and before they gave them to me they sent them back to be fixed. Because it took twice as long to get my new glasses they insisted on purchasing me a second pair of glasses at no charge to me. They also gave me a nice bedside glasses case to safely store multiple glasses. During the pandemic I did have trouble getting in and had to buy my new glasses from another doctor and whole year of suffering through them enforced the fact I should have insisted of going to Mertins. I was inspired to write this post because one review here on Yelp claimed they didn't try and fix the issue they had and they were "rushed" through their appointment. My response to that is this does not track to any previous experience of mine whatsoever and I can only conclude that there is information this reviewer is not disclosing for their own self-interests or just did try and let the office know the problems they had like I did with the "other" clinic who sold me bad glasses. Truth is, they would have also tried to to fix them had I taken the time to go back and asked for help in a respectful manner. If someone like me, an average guy who walked off the street to get an eye exam, can book an appointment and get the care they have given me anyone could. It's not like I'm the "friends and family" or "all-star" customer. In addition, being "rushed" through an exam seems to be a matter of perspective as how much time does it actually take to do an exam? I'm not sure what else they wanted other than sitting around waiting for the doctor. My guess is this customer, had they spent more time, would have complained about how long they took. Also, as I have figured out over the years, taking an eye exam requires the patient to carefully work through the exam and ensure you give your best responses to the doctor. Coming out with the wrong prescription falls in the lap of the customer as they are the one who tells the doctor if what they came up with actually corrected their vision. My advice, when going through an exam, is to slow yourself down and make sure you communicate to the doctor your best responses and ensure that your responses are accurate. After all the doctor can't see what you see. Only you can! Seriously, I believe that some people here on Yelp are actually the worst customers and feel empowered to write a review that draws the most attention to themselves and have unrealistic expectations that exceeds the limitations of the business. I hate to use the term, but Yelp really does draw in the "Karens" of this world as it allows them to voice their entitlement without any care to the hard working people that serve them. If you are trying to decide on a doctor do not give any credence to the post I refer to and give the good doctor a shot. Pro-tip to the reviewer. You are not the King of England and even if you are try treating people with kindness and respect. Being a customer doesn't entitle you to be treated as royalty. The customer can be wrong, remember the Golden rule, and offer grace over mercy like you expect for yourself. In the end you will always "draw more flies with honey". Post note... If there are spelling or grammatical errors on this list it's because I went to bed with my with my glasses on last night and broke them. I now have to use the old glasses the other clinic sold me and I can't see my phone correctly. I fully expect Mertins will have their glasses fixed for me with zero issues!

Mertins Eyecare is fantastic! They're always friendly & professional and they have a huge selection…read moreof the coolest frames. I think they care about my vision more than I do!!! It's a great place in Bentonville in a really fun building too.

I had a great experience here- they were quick and efficient! Everyone was so kind and helpful…read more Recommend you to come here if you need anything eye related!

Loved it! They got me in and out quickly Super friendly…read morestaff Affordable They didn't try to sell me things I don't need And they're even going to ship my new glasses to me in another state. The doctor explained everything and worked quickly.

Dr. Risch, the result of my cataract surgeries were more than I had hoped. You are a fabulous,…read morefabulous doctor and I already had great confidence in you before the surgery. My left eye vision is incredibly great and my right eye, which I have macular degeneration in, has improved, probably 30%. This was completely unexpected. My surgeries have been completely life changing, some would say miraculous. God bless Dr. Risch and thank you so very, very much. Sincerely Patti Sexton

My husband saw Dr Rebecca Brown for primary care, who found his cataract. She was awesome, kind and…read moreconsiderate including keeping him calm before the procedure. Dr Toller performed his surgery. It went so well! He had much better vision than he did with the other cataract he had removed a few years ago. Quick recovery and all the eye drops were in one prescription. Excellent care from all!