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    Honest Electric

    5.0 (3 reviews)
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    1 year ago

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    Kathryn M.

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    1 year ago

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    1 year ago

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    Bill's Heating & A/C

    Bill's Heating & A/C

    2.3
    (127 reviews)

    Came home from traveling for work to find my heater was not working. This week winter came on full…read moreforce dropping to 32 degrees tonight. Asked around and Bill's Heating and A/C was recommended. When I advised of the issue that my heater was not working they walked me through a few steps over the phone to test it and schedule an appointment for first thing in the am. They actually called the same day and advised they had an opening end of day and sent a technician over! I was elated to get same day service. After he diagnosed the unit he advised it was the control board and the unit was only 5 years old. Walking me through warranty info on that particular unit, he advised I call the company that installed the unit to verify if they will still honor the warranty as they are usually 10 years. I thought his honesty to have me call the original company first was the kind of customer service I am looking for. After he left I called the original company that installed and found out their service call is $20 more than Bill's, has a wait until Monday so that is 6 days and cannot tell me anything about what the warranty covers without the tech coming by. Bill's is 100% where I will keep my business and refer others!

    We bought an entire unit from Bill Air condition and heating and the unit works great and the guys…read morethat installed it where great they covered our stairs and did a great job of cleaning after but Bills managers and their business practice not very good. They sold us a new thermostat at over $300 and when the installers came they told us we could keep our old thermostat if we were more comfortable with it and being 94 and 81 being a disabled Veteran and on a fixed income we decided to stay with what we already understood and it worked just fine. We ask to have our money refunded for the thermostat and were told no we would Just have to take it. We called and ask to talk to a manager and were told he would call us back, well here we are a week later still waiting for his call. I suggest using another company if you need any type of furnace or air conditioning. Bills commercial sound great but don't be fooled. BV

    Honest Electric - electricians - Updated August 2026

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